Accounting Technical Support

Discussion List

  • We are managing the books of a restaurant in Hong Kong and I wonder if WAVE can help speed up the process. The restaurant has a POS which generates daily reports showing gross F&B sales as well as payment methods - cash, VISA/ MC/ Amex, shareholder's accounts, discounts, vouchers/ coupons, etc. In order to manage tracking and reconciliation …
    eliteacchk 112 views 0 comments Most recent by eliteacchk June 17, 2018 6:18AM
  • Hii there, ****Thanks for making such an wonderful app :) :) , Question:- i want to know about when i create an Invoice lets assume Invoice of USD 80 and included Service charge(item) of USD20 Then when i record the payment what it will consider as payment or income lets assume i have spent USD85 though out the service So in Transaction Sect…
    sk123411 1 view 1 comment Most recent by Alexia June 15, 2018 5:42PM
  • Hi, I'm a sole trader and have just purchased a van outright no finance with money from my business account, how do I show for this in Wave? It's currently showing uncategorised expense.
    snappyfish 751 views 4 comments Most recent by Alexia June 15, 2018 3:45PM
  • Hi all. Excuse the newbie question but I am by no means an accountant :) I am in South Africa and Wave does not offer credit card payments option so I have to use a third party to process them. My process is (when someone pays with credit card), generate an invoice. Client pays with credit card and I "receive payment" on my system for t…
    OldGoat 111 views 2 comments Most recent by OldGoat June 15, 2018 6:36AM
  • Hello everyone - I would appreciate it if someone could validate my thinking on how to treat the following situation: * I bought a phone (for business use) earlier this year. It was financed at 0%. * Thanks to a couple of amazing promotions related to purchasing this phone and then switching carriers, I got the full cost of this phone effectively…
    Just_Lurking 141 views 1 comment Most recent by Alexia June 14, 2018 3:03PM
  • Apologies if this is a very basic question. I have a new corporate credit card. Although I only have one card, my bank's system is designed so that multiple cards can be rolled up into a "master" corporate card, and then the monthly balance for all the cards can be paid from the master roll-up account. As a result, the transactions tha…
    Just_Lurking 231 views 7 comments Most recent by Alexia June 14, 2018 2:41PM
  • I work with uploaded bank statements. When I try to reconcile the bank statement with wave it keeps saying there is a difference. When I look at all the individual entries in wave, they match the bank statement. However, when on the account reconciliation page, i tap reconcile button, it only gives transactions up to the 15th of the month, which e…
    Sapna 21 views 3 comments Most recent by Alexia June 13, 2018 8:53PM
  • I've got various expenses that don't fit neatly into the expenses categories and so try to enter the expenses under 'uncategorized expenses'. However, whenever i just keep being reverted back to 'choose a category'. What am i doing wrong and how can i fix this? Hope you can. Best wishes, Simon
    simonpdl 321 views 2 comments Most recent by Alexia June 13, 2018 8:47PM
  • Hi, I am trying to recon the bank account from 1 Jan 2018 to date. I cannot seem to start with a negative balance. How do I go about starting with the correct starting balance? If I put the starting balance as zero then it accepts the information. However, as soon as I put the correct amount in I get the error message of "Oops! There was an…
    Theresa 252 views 5 comments Most recent by Alexia June 13, 2018 8:42PM
  • Hello! I have posted an extremely similar question, but I believe it was posted in the wrong category. As a relatively new user, I am very relieved that I can edit information from a receipt under the Transactions section. However, I would like to change my subtotals and taxes separately in order to take any shipping or service fees into account (…
    littlekiddle 231 views 4 comments Most recent by littlekiddle June 13, 2018 4:42PM
  • Hi - I have made a payment to UK tax authority (HMRC) for sales tax (VAT) due. This is now appearing in Wave as it has been loaded from my bank transactions. I'm not sure how to categorise this correctly so it shows as me paying off my sales tax debt. I can't see a suitable category that I'm meant to use. Any help gratefully received.
    CamulTree 31 views 2 comments Most recent by CamulTree June 13, 2018 3:11PM
  • Hello, We have the business currency as INR, but in the transation page Wave always show the currency as $ Ideally Wave should show the business currency
    UHRP3 11 views 3 comments Most recent by Alexia June 13, 2018 1:24PM
  • Wondering if it is possible to do this.... So say I have income for $1000 in Account A. Now I want to transfer this amount to Account B. However, for whatever reason, I want to allocate $600 of this to Category 1, and $400 to Category 2. How would I go about this?? I'm stuck because if I transfer the amounts, they will be categorized as 'Transfe…
    Lorenzo 51 views 9 comments Most recent by Lorenzo June 13, 2018 6:53AM
  • Hi, Is there a possibility to add own currency? Perhaps, I did not fount where. Regards,
    photographer 43 views 7 comments Most recent by Alexia June 12, 2018 6:02PM
  • Hi, Actually i don't know is this section is right place for my question. If it is not i'm very sorry about that. I'm running small business about mobile items selling. But i don't have much knowledge about accounts. I want to know little thing about my expenses. Here is the my problem. I'm buying some mobile items from another seller. These a…
    eSupply 31 views 2 comments Most recent by eSupply June 12, 2018 5:11AM
  • Hi, i would like to ask when i create an invoice & i already received deposit from client, how do i put deposit in the invoice? ex: sales amount RM2000 deposit RM1000 in trade debtor , this client still owing RM1000 , deposit RM1000 & sales should be RM2000 but i no able to add any deposit while create the invoice, can anyone sugg…
    SELIN 11 views 2 comments Most recent by SELIN June 12, 2018 3:14AM
  • How to record the payment of invoices, if a customer make lump sum payments against 12 invoices?
    Arif 11 views 1 comment Most recent by Alexia June 11, 2018 8:35PM
  • How do I change the ownership of a business account on wave?
    Beyers 1 view 3 comments Most recent by Alexia June 11, 2018 8:23PM
  • When merging an uploaded receipt transaction and an imported bank transaction is there a way to choose which transaction text to use? Is is possible to move receipt transaction and an imported bank transaction to another "company"?
    vmail 111 views 3 comments Most recent by Alexia June 11, 2018 6:25PM
  • BobBob
    Hi, I am new to Wave and am using it for my small non-profit service organization. All of our income is through private individuals and other organizations. Is there a way that I can track donations by donor and develop quarterly and year-end contribution statements for each donor. Thanks!
    Bob 262 views 5 comments Most recent by Alexia June 11, 2018 6:09PM
  • why the site is so slow. i am from estonia... ?
    Welldone 1 view 2 comments Most recent by Welldone June 11, 2018 4:08PM
  • I buy t-shirts at wholesale price [$3 per unit], and print and make designs on them and resell them at a higher price [$20 per unit]. What are the steps to add that to my accounts? Do I add the value they are worth at wholesale price under my inventory? How Do I account for cost of goods sold?
    roccodesigns 81 views 2 comments Most recent by roccodesigns June 10, 2018 3:47AM
  • Hi, I'm trying to properly account for a loan that was made to a family member. What is the proper way to set this up? I see under Other Assets there is an option 'Notes & Loans Receivable', but not sure how to apply it properly. My case is that I gave my car to a family member who will pay me back over time, let's say at a value of $20k. So…
    Lorenzo 521 views 7 comments Most recent by Alexia June 8, 2018 6:21PM
  • I'm not able to find where to search for amounts, transactions, check numbers, etc. Is there really no search feature? It seems like this would be the most used feature.
    Christian 31 views 1 comment Most recent by Finn_Kingsland June 7, 2018 7:41PM
  • Hi, I'm registered with an email address, which I want to change. for new address I'm not getting verification email, though it's correct.. in none of the mailboxes. not having verified new email, I cannot change it to be primary... what should I do?
    odejan1 651 views 9 comments Most recent by Alexia June 7, 2018 7:14PM
  • Hi all, I want to move over and start a new company from the beginning of March 2018. The current equipments value is say fro instance 30 000. Where do I add that
    cookiesbylani 11 views 1 comment Most recent by OrionsBelts June 7, 2018 3:47PM
  • Hello. I am currently using quickbooks for Mac and am interested in moving to an online platform like Wave. I am looking through it and can't figure out how to setup the chart of accounts like we have in Quickbooks, with accounts (Projects) and then sub accounts (supplies, transport, communication, etc.) under each account. Any suggestions on h…
    ElKapitan 261 views 4 comments Most recent by Alexia June 7, 2018 3:20PM
  • JanJan
    As a Collaborator, i dont see the Reconciliations under accounting, can someone help please>
    Jan 11 views 3 comments Most recent by Alexia June 7, 2018 3:19PM
  • ROAROA
    So I opened a second checking account (its personal), I thought about creating a secong checking account under my business, instead of doing it in the personal tab. Now I thought about it and went ahead and do it under the personal tab. So I went to my business tab, click on delete, but, I deleted the wrong one. Is there a way to undo that?? and …
    ROA 11 views 3 comments Most recent by Alexia June 6, 2018 8:21PM
  • Hello, To start, I was trying to delete a bunch of accounts that I know I do not need, only to find out that I can only 'Archive' them. Went to forums, and found lots of unhappy people asking for delete feature, only to be politely told to take a hike. But I cannot even archive something you call 'system account'. Is there a reason that i.e. 'L…
    sgenchev 191 views 3 comments Most recent by Alexia June 6, 2018 7:31PM