Accounting Technical Support

Discussion List

  • Hi, So I am able to get my receipts added as an credit card expenses in the transaction, and it is showing up on the current liabilities of of P&L statement. Now when the credit card bill comes and I pay the expense, how do I get it to show that the expenses has been paid and takes it off the current liabilities? FYI-I am new to Wave so I h…
    Eltoro 111 views 2 comments Most recent by Eltoro April 8, 2018 8:59PM
  • I have recently signed onto Wave Accounting.I need to capture historical transactions so that i can extract Historical Financials.Where do i manage such settings ?
    Dumi 1 view 1 comment Most recent by J_Senn April 6, 2018 8:18PM
  • 2 of us are running this small ( work from home) we buy the product at our cost and sell it retail for a different cost. We don't have a store. We order - pay shipping, importation, and cost of goods. We added all that into our price and we sell small amounts of things. We both paid a set amount to get into this business which I originally put i…
    scubagirl65 31 views 1 comment Most recent by Alexia April 6, 2018 6:58PM
  • I understand there is a Receipt feature in the system. Unfortunately I can't seem to get it printed in a nice format like Estimate and Invoice on paper. I have a feeling Wave didn't implement this? Can we do this, Wave?
    jason1234 11 views 5 comments Most recent by Alexia April 6, 2018 6:21PM
  • I see the Assets - Property, Plant, Equipment. I've enter our Real Estate addresses - but where do I enter the value of each property?
    scottdev 841 views 9 comments Most recent by Alexia April 6, 2018 6:09PM
  • Hi there! I can't seem to find a way to contact Wave directly, so I'm going to try this and hopefully get some help. I am located in Haiti full time, but my organization is based in the US. When I set up my business I selected "USD" as the currency, but it automatically saved my account in Haitian Gourdes. Help! It won't let me change it…
    chandler 11 views 1 comment Most recent by Alexia April 6, 2018 1:55PM
  • When I created my Business I mistakenly misspelled the Business name as Citustone, actually I should have been Cetustone, letter I changed (edited) the Business Name to correct it, My invoice shows the correct name (Cetustone) but when I generate report and export it to pdf the report shows the wrong spelled name (citustone), how to solve it???
    Cetustone 11 views 5 comments Most recent by Cetustone April 6, 2018 9:22AM
  • I have 6-7 businesses in my account. I wanted to check if its possible to create a new account for one of these businesses. Thing is I have partners in this business whom I want to give access, but only for this business - lets called it X So is it possible to remove X as a business from this main account and create a separate account altogether…
    sahilaggarwal 1 view 1 comment Most recent by Alexia April 5, 2018 9:21PM
  • KayKay
    Hi, I'm finding it rather difficult making payments to bills and when I refresh the page, I keep seeing "Sorry, there was an error on the server. Please try again." It's been this way since yesterday. Can some one please help? Thanks.
    Kay 191 views 3 comments Most recent by Alexia April 5, 2018 1:50PM
  • I read about this on some other thread, I am trying to find out more. Please help! Say we have CarsCo (main), FlowersCo (secondary) The "real" accounting is done in CarsCo, with expenses and everything. (1)Can I add the same bank account to both businesses? Although I tried, probably because it's TD and there's some problems connecting …
    RoKa 1K views 3 comments Most recent by Alexia April 4, 2018 7:14PM
  • Hello, In Report - Report Type there is option Accrual (Paid & Unpaid), my query is can it be splitted into three types as below Accrual (Paid & Unpaid) Accrual (Paid) Accrual (Unpaid) I am aware that Wave fundamentally works on accrual, but to generate real time reports these options will be helpful. Currently I am exporting the data …
    UHRP3 161 views 2 comments Most recent by Alexia April 4, 2018 6:36PM
  • How does everyone deal with GST on meals and entertainment in Wave since input tax credit would be for only 50% of the GST paid?
    Siachen 461 views 3 comments Most recent by Alexia April 3, 2018 5:39PM
  • Having trouble uploading a bank statement! I select my appropriate file, select the correct account and hit upload. After a few seconds, I get: "Oops! Something isn't right. Please correct what's highlighted below." followed by "Please select a bank statement file.". I have tried OFX, CSV and QFX all with the same results! I…
    Kapiti_Derby Closed 131 views 6 comments Most recent by Alexia April 3, 2018 5:14PM
  • How can I enter expenses as Owner Investment rather than Cash on Hand. When I enter a new expense transaction the only Account type options in the drop down are Cash on Hand or my recently added bank account. Related to my question, how can I change prior expense transactions in the same manner. For some background, I started the business in J…
    Hutch01 911 views 1 comment Most recent by Alexia April 3, 2018 2:37PM
  • I've been using Wave for 3 months, for the first time my uploaded receipts were automatically added as expense transactions. I find this especially curios because the expenses where covered by my personal credit card so this is not related to a bank account reconciliation.
    Hutch01 41 views 1 comment Most recent by Alexia April 3, 2018 2:34PM
  • Scenario: Currently, my staff is allowed to claim for car park fees. So he submit a receipt for claim. I do not pay him instantly but at the end of the month. How do I record all their claims in a structured manner and to track what is paid and what is not paid. Thanks for your help.
    jason1234 251 views 1 comment Most recent by jason1234 April 3, 2018 2:18AM
  • Hi All! Quick question - I am a bit new to accounting and want to be sure and handle owner's investments the correct way. Say an owner contributes $2500 as an initial investment for operating income into a business - the investment deposits were auto recorded via bank upload and i created an investment/draw account for each owner to record them. I…
    Pvaug2 1.4K views 1 comment Most recent by NopDesign_Connor April 2, 2018 7:35PM
  • Hi. Say I just bought a new computer for my business. What is the proper way to enter this? Is it in accounting >> transactions >> add expense? Also is there a way to upload and link a receipt to a transaction? Thank you Carlos
    losse 21 views 1 comment Most recent by Petra_B April 2, 2018 7:11PM
  • Hi, I know that Wave doesn't directly support Inventory - but that there is a workaround. I have read the workaround page. I just wanted to, even so, express here what I am looking for to get views on whether what we need is catered for. So we are a small natural health practice. Our main business is services but we do buy and sell products as wel…
    GaryNiemen 121 views 3 comments Most recent by Alexia April 2, 2018 4:22PM
  • while setting opening balance by going to Transactions, i can't see account of other current assets appearing under account. There is only Cash in Hand. So, how can I put balance of other current assets?
    Restu_698 41 views 1 comment Most recent by Alexia March 29, 2018 6:17PM
  • I could easily put opening balance for cash in hand but not for other assets. Because only cash in hand appears in Account. No any other assets appear there. Why is this happenning?
    nrjhtd 81 views 1 comment Most recent by J_Senn March 29, 2018 5:44PM
  • There's a rather annoying glitch with Reconciliation. It requires that you enter the end of month balance of your bank statement to compare with the Wave balance. However after doing that it never tallies because the wave balance comes up from that of the day before. E.g if you enter the balance of 30.11, the Wave balance will be from 29.11. So yo…
    PAWS 171 views 1 comment Most recent by Alexia March 29, 2018 5:19PM
  • I have a CSV that wasn't complete if I upload the complete one will there be duplicates of the ones I have already uploaded or will it just add the missing transactions?
    chuck 11 views 1 comment Most recent by Oli_Eddie March 29, 2018 4:14PM
  • Please help me. I need to know how to enter opening balances because I can't enter it as is. As what this linkhttps://support.waveapps.com/hc/en-us/articles/208622796-What-is-a-starting-balance-transaction- would instruct, it would only give us instructions on how to set up the bank balance not the balances of other accounts such as current asset…
    FD Assistant3 3.9K views 6 comments Most recent by ahwei March 28, 2018 11:05AM
  • Hello; I have a collaborator account that was setup incorrectly and I want to delete that account and start over. If I delete this guest collaborator account (i'm so afraid of losing my data) am I correct that it will have no affect on my Owner account and I will be able to resend a new Invite for the same guest collaborator to fix? Bob
    Rpmerritt57 71 views 0 comments Most recent by Rpmerritt57 March 27, 2018 8:19PM
  • Hello, I have a quick question about transaction/merchant fees. I accept credit card payments online and my merchant charges a variable merchant fee. I also resell a service online. In order to resell the service, I have to deposit funds into my account with the vendor, and they charge a transaction fee to make deposits. Currently, I have been a…
    jc102 21 views 1 comment Most recent by Ellie_Writes_Things March 27, 2018 3:39PM
  • Hello All. I am from India, trying to use Wave Invoice for my small business. In India, we need to display the tax against each item in the invoice, the tax rates vary from item to item. Can anyone help in including tax as a column on the invoice against each item. Regards Manoj
    Manoj_TK 21 views 1 comment Most recent by Alexia March 26, 2018 7:04PM
  • I have a question about products and services. My office helper has entered many versions of the same product/service because of changes in spelling etc ie port charge and port charges etc etc. So there are now many listings of the same item. Can I delete these superfluous items or does this affect the invoice or bill which has already been cre…
    sueo 151 views 2 comments Most recent by sueo March 26, 2018 12:45AM
  • Hello @Alexia, I am required to deduct 7.5% from payments I make to my suppliers. For example, Auctus LTD provides me a services worth GHS100.00. I create a bill of GHS100.00 and make a payment of GHS92.50 deducting 7.5%. I then make a payment of 7.5% to a Liability Account I created as 'WHT Payable' to reflect the amount due to the IRS. Unfo…
    AntCellular 291 views 2 comments Most recent by Alexia March 23, 2018 8:49PM
  • I wish to export all of the transactions under Owner Drawings into Excel in alphabetical order, so I changed all of the descriptions in Transaction view to facilitate this. However when I go into Reports view of the ledger account, the changes I have made are not there - it still contains the original descriptions as per the bank upload. What can …
    LittleFish 11 views 1 comment Most recent by Alexia March 23, 2018 8:47PM