Accounting Technical Support
Discussion List
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How Do I restore a deleted account from chart of accounts? I see the account in the reports but can't find a way to restore it to the chart of accounts. Thanks
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I made a mistake with an invoice by making it paid by its full amount. The client had a credit balance to pay this with, so didn't do payment. I removed the transaction and their statement is showing correctly. However the particular invoice is showing unpaid (overdue) even if it was shows correctly on on their statement that the amount came off t…
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My "cash on hand" is not getting updated even after adding expenses or removing it.
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My business donates 10% of each sale to a local non-profit as part of its business model and I am trying to figure out how I might go about accounting for this. I realize that I am unable to count it as an expense but just don't know how I should go about categorizing it in my accounting app. Any and all help would be most appreciated.
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Hi, I am into Transport business and would like to know how to categorize income and expense under products and services. I hire trucks from outside and pay for additional expenses like customs, port charges etc and invoice the customer in full with breakups. Some expenses are billed as actuals while expenses like clearing and transportation ar…
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When someone pays an invoice for work I choose paid "cash" in "cash management account" Is this correct? If so what is "cash on hand" for?
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I am finding adding transactions (expenses or incomes) to be so slow. I am constantly waiting for the application to catch up with my typing or searching. This happens on all fields when adding transactions. What are the common reasons for this? Is there anything I can do? I am based in Sweden, Europe. It is very frustrating - I like to work fast…
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Is there an easy way to set up a recurring "owner's draw" within Wave? We have a 2 partner LLC and would like to set up something similar to a payroll for both owners (direct deposit). Since they aren't "employees" or "contractors" I didn't see them fitting here. At the end of the year, is there an easy way to look a…
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I only report Sales Tax collected to my state AFTER my customer has paid the invoice. The only sales tax report that I see in Wave shows all sales tax on invoices for the selected date range, regardless if the customer has paid that invoice, or not. Is there a way to find out how much sales tax has actually been paid by customers for a certain da…
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I understand how to categorize a credit card payment using the transfer option so that it does not show up as an expense for assets. But how do you record the interest on the card which IS on expense?
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Hi, There is an option that comes up on every deposit within my Canadian accounts to apply it to an invoice. This option does not come up on my USD (in US) account which receives payments from american clients. To get around this issue, I am able to allocate these payments to AR, but now I can't figure out how to allocate individual invoices to …
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Hi, I have a company in India. Is it possible that I receive payments from my customers and automatically transfer to my company account? I tried to set it up, but it shows only view option and there is no payment option. Please suggest. Raja K
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Hi I need a bit of advice. When I go into my ‘chart of accounts’ I can’t seem to change my categories, which are located within the operating expenses.
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Hi, I would appreciate if you can advise me on how to generate reports based on individual salesperson or sort by salesperson? I need this because my business model is running on salesperson and they are being paid commision based on their sales revenue. Your advice is very much appreciated. Thank you in advance, Justin
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Can I use Wave to work from home as an bookkeeper or accountant?
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I am starting a company and plan to put some money in it to start functioning. I was reading about Owner investment/withdrawing, however, I was thinking more of a loan from me to the company. Would I still use the Owner Investment/Withdrawing? Or would I put that as a Liability? And finally how would I log all that in the transaction? (For example…
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Hello, I am an ardent user of Wave and love the software, but since you guys are moving away from the personal account transactions, i would like to know what would happen to the personal transaction data. can i move the personal data to a business account.
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If my business offer different types of services and there are subdivisions on each one, How do I categorize them in wave? I need to organize them per category... thank you in advance.
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https://support.waveapps.com/hc/en-us/articles/115004972126-Sales-Tax-Reporting-Changes Hi there in the above blog post you mention changes to sales tax reporting, however these changes are not reflected in our existing wave account. We would be keen to report on a cash basis, is there something we need to do switch to the new sales tax arrangem…
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We are a small natural health company in Sweden using Wave. So SEK is the currency. At the end of the year, the Swedish tax authorities needs Sales Tax totals per percentage (6%, 12%, and 25%), and per currency (for example, Pound Sterling and Euros and USD). For example, if we buy books from Amazon UK for the company then we need to record a 6% S…
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Just when I think I have this accounting stuff down... On 5/15, I've a transaction in Wave showing a client paid an invoice via Wave Payments for $170. Its Category is Invoice Payment and was added to the Cash on Hand Account. On 5/17, I've a transaction in Wave showing the transaction automatically download from my bank for the amount of 164.77…
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Hi, I have all my bank transactions listed under transactions in the accounting tab, rather than making each one as a purchase. When I run tax reports, it only shows tax from sales and purchases. How do I include taxes on items from my transactions in these? It's showing I paid $0 tax on purchases because they are listed as expenses.
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Hi I tried creating new bill. Everything was fine until I added tax percentage. After adding tax I am not able to save the bill and it is keep on showing error. Attached the snapshot. I could save the bill if I didn't add the tax. Please help !
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Looking for a "best practice" for using Wave. We are an education center where the clients prepay for a semester and our semester happens to fall across two fiscal years. I want to create an invoicing process that can make it easier to calculate the revenue when it actually occurs. For example, Invoice #1 = $1,000 (10 classes X $100 pe…
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Hi, may I know why I can not find the liability accounts in Category? Can someone help? Thanks.
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Dears, Thank You For This Great Application I Face A Problem When I Try To Download (For Example) Profit And Loss Report IN PDF Format It Shows A Message Asking Me For A User Name And Password Can You Help? Mohamed Niazy
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Hi, I have problem to see all the accounts in each group, like below screenshot, I can not move down to see if there are more accounts under Service folder that I can choose, can someone help?
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Ok so this is gonna sound like a nightmare but when i started my business i used my personal cards and account to run everything for almost the first year before I could register my business and get a business checking account. So from Jan to Nov I used my own personal card to pay for all my business expenses. As I am entering transactions and hav…
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In the invoice, taxes are calculated automatically based on the specified %ges, But such calculated amounts may result in fractions. As a practice, we round off such fractional amounts to the nearest rupee... how to achieve this in Wave? Can the calculated tax amount allowed to be edited at least?
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Hi there....I have a family business which was initial run by an employee. Now that I completed my studies, I took control of the business. It is not that I see lots of entries which are confusing and also none of the closing balances correspond to the statement I have, for example bank balance does not correspond to my bank statement, balance f…
