Help Center Discussion
For discussion & feedback regarding Wave's Help Center.
Discussion List
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How to create a transfer from a business bank account to a personal bank accountTo move transactions from your business checking account to your personal savings account: Go to the Accounting option in the left menu and select Transactions. Click the right down arrow beside ... Read the full story here
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Greetings! I recorded a bill payment and wrote something in the "Memo" area. However, when I look at such bill payment transaction at the "Transactions" section, what I have written in the "Memo" were missing. Please help. Thank you.
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[Canada] What kind of cheques do you need to print your payroll?This article applies to Payroll by Wave in Canada. Were you looking for the US? In order to print cheques with Wave, you'll need the appropriate printer-friendly cheques (printer-friendly cheques a... Read the full story here
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Making Tax Digital (MTD): Digital record-keeping and filing in the UKIn the UK, the government is introducing additional tax reporting constraints under its Making Tax Digital (MTD) programme. Here’s what MTD means for Wave users in the UK, and how Wave will help yo... Read the full story here
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Sales tax reporting changesWe’ve made some major changes to how sales taxes are handled in Wave to simplify the process of reporting and remitting sales taxes. All sales tax reporting in Wave starts with creating a sales tax... Read the full story here
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[UK] How to track VAT on sales and purchasesIt looks like you’re using the legacy version of our account software. This content applies to the new version of our accounting application. Read this article to upgrade your account, then return ... Read the full story here
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Bank reconciliation upgrade: Keep your books in order & stay on top of your accountingBank reconciliation is a way to make sure all the transactions on your bank statement are in Wave, and vice versa. It’s an important part of keeping your bookkeeping up to date, so we’ve made some ... Read the full story here
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Understanding your new reports pageWe've rebuilt the reports experience with a focus on deeper business insights. You'll find the new reports to be clearly organized, more comprehensive, and easy to understand. You’ll find that your... Read the full story here
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NEW: Cash flow statementWave performs accounting on an accrual-basis. This means that income and expenses in Wave are recorded from the moment an invoice or bill are created, rather than when they are paid. Accrual-basis ... Read the full story here
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Adding a Year-End Adjustment to Start ReconciliationIf you have entered transactions in previous fiscal years, but only need to reconcile this fiscal year, you can create an adjustment entry to reset your Wave balance to match your bank balance on t... Read the full story here
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Transfers transformedWe’ve redesigned the transfer function in Wave’s Transactions page to be more intuitive and straightforward than ever. We’ll take you through all of the changes and improvements below! Whenever you... Read the full story here
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Cashflow Forecasting: Plan for your business's futureHaving enough in the bank to keep your business running is one of the biggest concerns for small business owners. With good reason: lack of funds is the number one reason businesses fail. Check out... Read the full story here
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New transactions page overviewYour transaction page is your accounting home base. It’s where your data lives and where you can view, modify, and manage the transactions in your various accounts. We'll run through the upgrades a... Read the full story here
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How to add an employee to your payrollFollow the steps below to add an employee to Wave's Payroll Select Payroll, then Employees in the left-hand navigation menu . Select Add an Employee. Enter the employee's First name, Last name, E... Read the full story here
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[Canada] COVID-19 payroll updatesAs updates surrounding COVID-19 continue to develop, the media is reporting on proposed legislation as it relates to payroll. Wave is closely monitoring these updates to give you the most up to dat... Read the full story here
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How to send money from the Wave Money appWave Money is currently in limited release. Search another help topic? Use your Wave Money app to pay bills, withdraw money from an ATM and monitor your cashflow! In our limited release, you can ... Read the full story here
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Possible integration issue with Capital OneWave has received reports that recent technology upgrades undertaken by Capital One may interrupt Wave's bank account integration for Capital One customers. The upgrades appear to disrupt all third... Read the full story here
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Cash-based accounting workaroundsWe've scoured our resources to offer a cash-based accounting workaround to Wave's accrual-based system. When you create an invoice in Wave, your Accounts Receivable is debited and increased on your... Read the full story here
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Ongoing integration issues with TD BankUpdate, April 10, 2018, 12:00 p.m. (Eastern) We've received reports from our data provider that the issue has been resolved. Please note that it may take some time for your transactions to resume i... Read the full story here
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Avoid chargebacks with these good business practicesLike anything in life, accepting credit cards comes with some risk – but with good business practices, you can substantially reduce the chance of receiving a chargeback or be prepared should one oc... Read the full story here
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Why do journal transactions appear on the transactions page?Use journal transactions to make an adjustment to your accounts in Wave. Journal transactions you create will appear on your transactions page. The transactions page in Wave is intended to reflect ... Read the full story here
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[UK] Set up Wave to track VATDisclaimer The explanations and advice in this article are based on Wave’s understanding of relevant HMRC publications. While we’ve taken reasonable care in researching and preparing this article, ... Read the full story here
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How to handle employee offboardingAs your business grows and changes, employees may resign, be dismissed, or take an extended leave. At Wave, we've made it easy to correctly off-board your employees! In this FAQ, you will learn how... Read the full story here
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Why is my bank unable to import transactions?Wave partners with a third-party bank data provider to import your transactions. Sometimes, our data provider experiences difficulties during this process, resulting in an error message within Wave... Read the full story here
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Improvements to categorizationMost often, the time you'll spend on the Transactions will be spent categorizing using the quick list view or the new Transaction Details View. This detail view expands when you add a new transacti... Read the full story here
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Resolved: Duplicate transaction issue for some Wave usersUpdate, June 23, 9:35 p.m. (Eastern) Our team has implemented a fix for the duplicate transactions in reporting issue. Duplicated and errored transactions in your reports should now be corrected. T... Read the full story here
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[Limited Release] Referrals with Wave PayrollIf you’ve noticed a new icon at the top of your payroll dashboard, this means that you can now spread the word about Wave Payroll and get rewarded when you invite new business owners to join the Wa... Read the full story here
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How often should my transactions update?Your bank connection will update transactions nightly (every 24 hours). However, depending on your bank, there may be a slightly longer wait time. Your banking integration should update transacti... Read the full story here
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[Canada] What is a TD1 form?Federal and provincial/territorial TD1 forms are filled out by all employees to claim personal tax credits and are used to determine income tax deductions from their gross pay. How does it work? Yo... Read the full story here
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[US] How to manually file Form 941, the employer's quarterly federal returnForm 941 is an employer's federal tax return, which is filed four times a year—once for every business quarter. Employers use Form 941 to report income taxes, social security tax, or Medicare tax w... Read the full story here
