Help Center Discussion
For discussion & feedback regarding Wave's Help Center.
Discussion List
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I am trying to find the option to amend the existing GST item but cannot see it anywhere allow to do that. Can anyone please show me ?
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Switching to Wave from FreshbooksGet your Wave account set up the way you like it If you have not already done so, complete the steps in Setting up your Wave account before switching. Create any outstanding (unpaid) invoices Out... Read the full story here
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I went through every transaction I had and categorized each item. I just want to run a report and export my transactions by category (account) and that doesn't seem possible. I have tried every kind of report available and none of them are working for this simple task. I've written to support and no one is responding. If anyone from WAVE actually …
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Hello, I have to start by saying Wave is simply amazing and simple. Living in Vietnam I am VERY limited to my American counter parts. With that, my question is. I have added a new user she is the manager. Is it possible to limit her to ONLY access to do deposits to "Cash on hand" and making everything else none visual at all? My mai…
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Switching to Wave from a different payroll applicationComing to Wave from another payroll application? If you're switching to Wave mid-year, you will want to enter in your historical payroll data so that employee tax forms and pay stubs are accurate. ... Read the full story here
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So yeah, I'm actually trying register a bill and we have 2 seperated taxes in here. In here we have the GST and QST (5% and 9.975%) If I'm just applying the 5%, the amount is correct but whenever I apply the 9.975% taxe on any products it will influate on the 5% taxe wich shouldnt happen. Does someone knows what I'm doing wrong?
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Is it possible to select what payment options are available to a particular client/customer i.e. Customer A I want to only offer bank transfer/online banking Customer B I want to only offer Stripe Payment and Customer C I want to offer both options - Anywhere this can be done, per customer? Thanks
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[US] COVID-19 Updates to Form 941The IRS released a draft version of Form 941 on April 29, 2020. The new form has significant changes allowing for reporting of FFCRA and CARES Act Covid-19 payroll tax relief policies. What has cha... Read the full story here
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Hello, am I able to email myself the invoice I send a customer?
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Looking at the Balance sheet versus bills and payments, it looks to me that the balance sheet incorrectly rounds amounts. I have mileage costs on invoices which end up with half a cent. On the invoice that is correctly rounded to the next full cent. However, in the balance sheet it is rounded down to the last full cent, now showing that I overp…
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I've set my fiscal year ends 30 June. But in the reports, the latest period I can choose is only Q2. When I do, I see correct dates (Apr-June). But according to my settings, it must be Q4. How I can fix that?
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Track your remittancesThis article applies to Wave Payroll in Canada. Track the payroll deductions and remittances you’ve paid and owe to the CRA. The Taxes section of your Wave Payroll Account allows you to check what ... Read the full story here
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I am invoicing a client for travel-related expenses incurred - airline ticket, uber/taxi and parking. The problem I'm running into is the airline ticket with tax applied on some parts of the ticket cost, but not all. I need the ability to override the system calculated tax on an invoice like I can on a purchase. Otherwise, I end up overcharging t…
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Does anyone know what this transaction is and how to eliminate in future? CREDIT External Deposit - WAVE SV9T 271 - MEMO=External Deposit - WAVE SV9T 2716440798642 -
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I had to purchase the Mac and phone for my business out of pocket before getting my LLC and banking set up. I am now set up with my bank and invoicing, and I need to reimbursement myself for those purchases, and I see that under Chart of Accounts I can set up accounts for "Due To You And Other Business Owners," but I can't figure out ho…
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Hi all - at this stage in my business I'm not reading to use the automatic banking facility in Wave which means customers pay me manually. However, I would still like to be able to send them a receipt. Is there anyway to do so? I can't figure it out. Thanks
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Ongoing integration issues with Citi BankBeginning on November 21st, Wave's third-party bank data integration partner notified us of issues with the bank account integration (automated transaction import) functionality for Citi Bank. Our ... Read the full story here
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We would like to proactively send our Vendors information of bills we created and notify them of payments since most of our vendors are small business owners not very much into documentation. This is a way for us to keep ourselves and them on the same page. Help
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3 simple steps for better accountingAccounting can feel daunting, especially when you haven’t had a chance to look at your books in awhile. However, with Wave, it only takes 3 simple actions to get your books in order: import your tr... Read the full story here
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Hi, New to wave. It seems good but I'm trying to work out how it can be set up so that we can record personal expenses. There's two of us both directors, how to you create a second user/personal account to the business where we can both upload and track things for the business paid out our own pocket? I've seen how to upload a receipt in general …
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Your Wave Accounting Upgrade: Using the Read-Only View of the Old VersionWe’ve built the ability to access a read only view of the old version of Wave Accounting reports and transactions to help you better understand the differences in your data between the new version ... Read the full story here
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its really cofusing, to work on wave, because it doesn't show what is converted money and what is not. I believe it would be easier if i can have a us account it would be easier, if not, then wave should implement usd/ cad currency streamlined throughout the software.
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How to resolve the 'Wave Money Beta has expired' errorCongratulations on finding the Wave Money Help Center article! Wave Money is a brand new product from Wave which is currently in a limited beta release. We are looking to roll this out to more user... Read the full story here
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Hi, We are getting some card payments failing when they shouldn't with customers that pay over the phone with a card, the message comes up as "internal server error" - it appears to be totally random, some go through, some don't. Can anyone help?
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I want to add a product in purchase and sell it with different price. How can I. I am new user. Can you please explain for me
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[Canada] COVID-19 Temporary Wage Subsidy for EmployersThis article outlines the Temporary Wage Subsidy for Employers that has been released by the Canadian Revenue Agency (CRA) amid the COVID-19 outbreak and how to use Wave to apply this subsidy to yo... Read the full story here
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Keeping Track of Petty CashIf you keep cash at your business to make change or purchases, you should keep track of it in Wave. Setting Up Accounts for Float or a Cash Box If you’re managing a standard amount of cash, like a ... Read the full story here
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Payroll by Wave: All about the bookkeepingRegular tasks for your business should be easy, so we’ve automated most payroll bookkeeping. Here's how it works. When you approve a payroll in Wave, Wave will automatically create a corresponding ... Read the full story here
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What types of bank accounts can I connect?Bank connections are a powerful tool for automatically importing your transactions to Wave. Wave supports the connection of a wide variety of bank accounts. Read on for the full list. To use this f... Read the full story here
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