Help Center Discussion
For discussion & feedback regarding Wave's Help Center.
Discussion List
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Hello there, I hope this the place to post a question... I paid for my purchase at Costco using my Capital One master card. So when posting it which account do I use...the credit card account or the line of credit account? thank you
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Hi, having a bit of trouble uploading a list of vendors via CSV file, out of 250 it uploaded 86 from the list and then tells me now it cant find any new vendors to upload and failed 160, I've had a look through the information and cant see a reason why it took only some as the uploaded ones were filled out the same way. Anyone have any tips to get…
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What I'm trying to do is categorize cash deposits at the bank. Wave is connecting to my bank and downloading transactions. How do I categorize the cash deposits? If I deposited $480, for instance, I have a green $480, and a red Categorize option. There is no option to Transfer TO. I only have the Transfer FROM option. Do I need to set up Transfe…
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Our company accounts haven't been syncing since mid august, and I've been trying for weeks to get in touch with support, through the support bot, through the support ticket form (https://support.waveapps.com/hc/en-us/requests/new). But no one is getting back to me. It's deeply frustrating and makes me want to move to Xero. I've been using Wave for…
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First time using wave payment system for a large order now pay out is on hold for review but I haven’t been contacted by anyone to help me resolve the issue
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I have used this function since the changeover from auto integration without much of an issue, recently I have found that it has stalled. Before you ask about file extensions it’s csv and correct column details etc it’s worked for over a year, software versions and OS, all up to date and I have used multiple platforms with the same issue, desktop …
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Switching to Wave: Start here!Welcome to Wave! This guide will help you get set up no matter where you are switching from. It includes: Setting up your Wave account before switching Making the switch: Switching from Quickbook... Read the full story here
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Set up your Wave account before switchingAre you only looking for Payroll? Jump right to Switching from a payroll application. Set up your chart of accounts You probably have a set of accounts that you want to continue with. In the lef... Read the full story here
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How to read a balance sheetA balance sheet is a list of how much a business has, how much a business owes to others, and how much is left for the owner(s). The core accounting equation is Assets = Liabilities + Equity. This ... Read the full story here
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I have spent 3 hours on trying to reach someone, I had a client pay through this app and I don't do, it was a mistake and now can't withdraw, my I'd expired, they won't accept it, I am gonna have my client order a stop payment. Biggggggggggest hassle I have ever dealt with and I still have nobody to help me
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I have entered all of my beginning balances with the exception of my bank accounts and loans. I read the instructions on how to do this, but am a bit confused. Is there a reason why the beginning bank balances are entered as deposits and loans as withdrawals? I would much prefer simply entering them as a journal entry, but then I don't want to …
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Hello! I'd like to keep bills associated with digital copies of invoices sent to us by the vendor. I see some other accounting apps having the ability to upload a file whenever creating a bill. Is it possible here as well?
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I cannot turn on payments. Before, it would not stop loading, the circle would turn forever. Now I immediately get this error. I tried contacting support by submitting a ticket AS SUGGESTED and they only directed me here. I was able to set up Stripe but they are taking a crazy amount. I want to use direct bank transfer to accept payments for a 1%…
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I have a credit card connected to a bank account. My initial investment in the company was done by bank transfer but I did same purchases using the credit card. Shall i add both the credit card and the bank account to the chart of accounts in Wave?
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The chargeback process: what to expectAccepting credit cards makes life easy for your customers, and it means you get paid fast. Sometimes, however, a cardholder will dispute a charge, leading to a chargeback. This means their payment ... Read the full story here
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Hi I received a message from Wave saying that I needed to fix my accounts as I have tax amounts added to my liability accounts. I created a separate Liability account instead of using Wave's Bill format for each of my suppliers - and I track all invoices, receipts and payments against that account. Vat is added to all those transactions. So if I…
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How to account for a loanYou’ve received a loan, so you need to account for it in Wave! This article will walk you through the process of bookkeeping, both receiving your loan, and paying it off. Accounting for receiving y... Read the full story here
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I verified my receipt and now I can't edit itWhen you verify a receipt, you're telling Wave "This is the final version – everything is correct." If you find you need to change some information, here's how to do it. When you first i... Read the full story here
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I need to enter initial balances for bank and loans without double entry since it messes up all my entries, is that possible?
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Hi there, I have a question regarding how to enter this transaction in my records. I am running a Garments factory. So I have got an order from a customer for the amount of 320,000 LKR. once I have completed the order, he only took 184,400 worth garments thus returning me the rest of the garments which he didn't buy due to quality issues so he …
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How does one account for any investments (Stocks, ETFs, etc) that your business has within wave?
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Accounting made easySome people call it “accounting.” Some call it “bookkeeping.” Whatever you call it, we’ve created a way for you to get the job done – no technical knowledge or training required. When you look at a... Read the full story here
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Im an s-corp doing cash basis accounting Is it allowed to simply create a: "journal transaction" and debit expenses and credit owners contribution for a credit card purchase (i pay the card off at a later date with personal funds) And then have the S-corp reimburse me and simply debit owners contribution and credit cash?dontworryaboutit 11 views 2 comments 0 points Most recent by EnriqueFavaro September 21, 2020 9:04AM
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Make any necessary adjustmentsThe basics of period matching adjustments If you already understand the accounting principles behind adjustments, skip ahead to learn how to make adjustments in Wave. Why make adjustments? An adjus... Read the full story here
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How do I enter a beginning balance in the chart of accounts
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Does an S-corp require stock for its shareholder or similiar capital set aside for this purpose? Or is simple ownership % acceptable? I am a sole owner of an s-corp and put "100%" for "numbers of shares or percentage of ownership" on my F2553.
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[US] COVID-19: How to bookkeep your EIDL grant and loanIf you’ve received an EIDL grant or loan, here’s how to bookkeep it, from start to finish. The Economic Injury Disaster Loan program is offered through the Small Business Administration. Unlike PPP... Read the full story here
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[US] 2% Shareholder Medical PremiumThis article discusses the 2% Shareholder Medical Premium benefit for S-corporations with employees that own 2% or more of the company. This is also referred to as the 2% Shareholder Health Insuran... Read the full story here
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Comparative reporting: An easier way to track your business healthWhile you can learn a whole lot from a single report, a lot of the time the most insight into what’s happening in your business can be gained by comparing two reporting periods side-by-side. Compar... Read the full story here
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[UK] Prepare your VAT returnThis article reviews how to prepare to file VAT, how to make necessary adjustments, and how to run the reports that you will use in your bridging software. Disclaimer The explanations and advice i... Read the full story here
