Accounting Technical Support
Discussion List
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Hi, when we started our business the bank we chose only provided us with a debit card that didn't work 9 out of 10 times due to heavy fraud protection (we had to call the bank to unlock the card) so we made many purchases for internet services via a personal credit card. I have all the receipts saved as PDF for these charges. Imported all the cha…
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Hi, I'm new to accounting.. I read Wave's Fearless Accounting Guide (impressed). I understand the equation Equity = Assets - Liablities, and that with double-entry accounting there should always be one account "debited" and one "credited" in order to keep the equation 'balanced'. (1) However, I don't understand how intangible…
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Hi, I'm not entirely sure how to categorise my BAS payments after the transaction appears (through bank connection). I have been categorising it in 'Owners Investment / Drawings' currently... Also a general question for any 'Owners Investment / Drawings' transactions ... do we need to change the category and account? Or just the category? Thanks …
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I'm woefully new at accounting and freshly on my own with a small restaurant... please use small and simple terms! lol. I will catch up! I'm setting up Wave but how can I use the system to record my daily sales since it is implausible to record each transaction. Any advice on how to best use Wave for a restaurant setting is helpful!
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This message seems dangerous Many people marked similar messages as phishing scams, so this might contain unsafe content. Avoid clicking links, downloading attachments, or replying with personal information. customer getting this error each time i sent invoice. please fix
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When I create a bill, it allows me to expense an account, but the Refund for Expense account is not available. How else can I create a bill, but also record the receivable without create a duplication?
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Hi everybody It's our first year with a UK LLP and we need now to send the annual report to companies house and to HRMC. How do we do that with Wave? Many thanks in advance Best
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When we set up our banking a friend suggested a bank to us and after a few months dealing with us the experience as been terrible. The card they offered us rejects 90% of transactions we make as fraud, so we had to fall back on our personal cards most of the time. This week I moved our accounting from an excel sheet to Wave and am looking what the…
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How to input accumulated losses into opening balances? The equity does not accept negative balances.
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I had the receipts app. My app has been giving me a error message saying “couldn’t load receipts” for over a month. I had about a month of receipts in my processing section. I just updated the app - it still is saying “couldn’t load” and now all my receipts that were being processed are now missing. How can I get receipts to load and can I get th…
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I exported all my data via settings: data export. The accounting.csv has two of every transaction, from all accounts. Transaction ID numbers in first column are entered twice for every transaction. Account names, third column, are not duplicated, they're different. For duplicate transaction entries, one account name will be bank account (ie, Chas…
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Hi there: I am running the trial balance report and am finding that not all the accounts with balances are included. When I run my balance sheet report for the same effective date there are many additional accounts shown there that don't appear in the trial balance (for example, credit card payable and various tax accounts). Does anyone else hav…
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I need to verify connections to credit card and banking accounts and see what data is being imported. I would like to backup my active account before testing the downloads. Is there a way of taking a Snapshot of my current GL and being able to roll it back if the import causes problems?
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So I am all-in with Wave and am tracking my personal expenses in addition to my business. An issue that I am running into on the Personal side is tracking my mortgage payments. Right now, my payments are being recorded in Wave as a transfer from my checking to my mortgage. As a result, my YTD “profit” (BTW, love that the personal finance tracki…
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Hi, I’m just getting started with Wave and not sure how to handle this situation for my salon. I receive some cash payments but I don’t deposit the money into any bank account. Instead, I’ll use that money for bills or groceries. What is the best way to record this in Wave. Thanks,
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I used to use a different accounting software and in that product I could filter by user. Also, each transaction showed which user entered it. This was very helpful because both I and my bookkeeper enter transactions into to the program and it allows me to track the level of errors my hired help makes or simply find certain transactions more easil…
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We have customers with multiple projects, and each project has a different contact. Is there a way for a single customer/company to have multiple contacts, so each invoice can be sent to the right person? I haven't been able to find a way to do this, so currently we're setting up each contact from the company as a different customer, which isn't i…
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Hello all. New to Wave and trying to figure out how to document start up cost. My start up cost are the cost of filing articles of organization, purchasing domain names and web hosting cost (about $200). These cost were incurred before I had a bank account. Where do I record these cost in Wave? Also, where or how do I record the required minimu…
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Hello, I have successfully created a Gift Card in the Chart of Accounts. Is there a way I can give a customer a money limit? So the customer can see how much they have left in the account when they have received an invoice.
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I've been scanning my receipts into wave for 3 months now. I've been manually editing each one to separate out the HST paid. I need to be able to see how much HST I've paid on these expenses so I can deduct them from what I've collected. How do I find this information in Wave?
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the figures in excel are getting multiplied by 1,000
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is there any meaning to the different colour coded figures I get when I process transactions?
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Hi I need some help! I have rental income from a property I rent outcoming into a Personal account that I want to move to a Business I have created called 'Rental'. I know I need to add this income manually into the 'Rental' Business. I do this by adding an Income category of Rental Income. At this point, I am not sure what Account I should allo…
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Hi community I found out in this forum that to account for pre-trade expenses made with my personal credit card, I had to create journal transaction for these expenses with a debit/credit balance. Great. But where does the receipt goes for that transaction? I couldn't find any way. Can someone help me? Thanks in advance. Best
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In my reports my deposits are showing as debits and my withdrawals are showing as credits. Is this correct?
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First Citrus Bank is found when searched. Connection Fails. Any Help please would be very much appreciated.
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Hi guys, looking for a little help if possible. I have a couple of bills for company expenses that I've paid using my own funds, I have entered the bills into Wave to keep track of the expenses, but without a transaction on the company bank account, how do I reconcile them as paid. Any help greatly appreciated.
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Hello, I have had some issues that prevented me from filing for multiple years and I have other previous yers I need to amend. Likely a total of 9 years between old and new. Can I just enter every receipt and it will start to file and sort and be able to pull reports by year?
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Hi - I'm working on the April month-end reports for a non-profit (I'm the treasurer), and I'm having an issue with the Trial Balance as numbers weren't making sense. Figured out where the problem is - when I run the Trial Balance, it adds back in the discounts we've given on some charges (e.g. we have a discount to membership fees for early paymen…
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Hi there, Once you 'Receive\Paid' GST from the business account and with real time bank integration in Wave Apps, the transactions will display as 'Income\Expense' in the Transactions page. When you add the GST received or paid as a Journal transaction, do you need to delete the original 'Income\Expense' in the Transactions page that got registe…
