Accounting Technical Support

Discussion List

  • wave team , please could you look into this . i have recorded a payment for a invoice as cash payment for rs 400 . the same payment when i check in report shows as 399.99. the report i am checking is under Reports>> account balances>>. i am choosing cash on hand , and in repirt type i have chosen " cash and cash equivalent "…
    madhuri 31 views 3 comments Most recent by JamieD May 10, 2019 3:57PM
  • Hi, is there a way to select multiple transactions from the transactions page, and bulk assign them to a specific customer ? Can't seem to find a way to do that, and can't afford to do it manually for every transaction! Please help!
    ashraf 1 view 0 comments Most recent by ashraf May 10, 2019 7:40AM
  • I'm a freelancer in Belgium, and the general take here is that for every paid invoice I should set aside 50% of it, that will end up in state taxes and national security/pension funds. I opened at my bank a checkings and a savings account, and every time I get paid I transfer 50% of the sum to the savings. Once tax season comes up, I use those fu…
    tomorrow 541 views 5 comments Most recent by Mikeg May 9, 2019 11:02PM
  • Hi How can I record the inter accounts transfer, so it reflects in my assets accounts
    BritoAlesio 11 views 1 comment Most recent by Ryan_W May 9, 2019 5:07PM
  • Hi there, 1) I am trying to record withdrawals into the owners (total 2 partners) accounts. This link (https://community.waveapps.com/discussion/1032/record-transfer-between-personal-and-business-account) says that we can use "Business Owner Contribution and Drawing -> Owner Investment / Drawings" and "expense" out the wit…
    hong 1.7K views 1 comment Most recent by Mikeg May 9, 2019 1:29AM
  • Greetings! Nearly one month before, I got a notification while logging in to my Waveapps account as "Hang tight. We're upgrading your account to the new accounting experience. Please check back in few minutes". However, it seems that my account couldn't get update so far. It would be great if I could know anyone here had similar exper…
    AfthabJunejo 61 views 4 comments Most recent by Ryan_W May 8, 2019 11:36PM
  • I'm trying to do my tax return and upload all my differing receipts however when looking at the web receipts not all of the receipts my app has uploaded are there. In fact i'm missing quite a lot.... They all say "DONE" nothing is "Processing" and I have reinstalled the invoice and Receipts app on my iPhone so I'm not sure how …
    DanClarkson 11 views 1 comment Most recent by Ryan_W May 8, 2019 11:04PM
  • I need to be able to deduct 30% of the total invoice figure for gallery sales commission of my Products. I cannot work out how to do this on the invoice. Any help would be appreciated.
    JulieAnnArts_30 281 views 3 comments Most recent by AlexL May 7, 2019 7:25PM
  • I noticed when I went to review my business transactions that a bunch of personal transactions got listed in my business account. Is there an elegant way to get them over to my personal accounts in Wave? Other than just creating journal entries?
    epitoma 21 views 1 comment Most recent by AlexL May 7, 2019 2:46PM
  • How to do vat reverse charges in Wave?.
    ThePlayground1 331 views 5 comments Most recent by Dedric May 7, 2019 10:34AM
  • When i mark a transaction as payment for an invoice in wave it is not populating the appropriate income account. I have assigned an income account to the product on the invoice which i presumed meant that the transaction would show up in the relevant income account however it just stays in the "payment received for an invoice in wave income a…
    Jodieh12 11 views 2 comments Most recent by Jodieh12 May 6, 2019 5:56PM
  • How do you guys solve the inability to create sub-accounts? (Main account = Utilities; sub -accounts: Utilities-Electricity, Utilities-Gas, Utilities-Internet, etc)
    Quetzalito 821 views 3 comments Most recent by Mikeg May 6, 2019 10:21AM
  • Hello! I wonder if anyone has come across this: I am using wave for a small business owned by my husband and I, we are a band. Last year we donated income from a concert to two organizations, one for the fires in sonoma and one for earthquakes in Oaxaca. I cannot find a category for donations. I wonder if there is any way to deduct this on our sch…
    cascadadeflores 2.2K views 5 comments Most recent by Mikeg May 4, 2019 5:31PM
  • so I don't normally use account reconciliation, should I? I run a small self employed business with somewhere between 50 and 100 transactions occur in wave. I have looked back through reconciliation and first month that doesn't match is November 2017 Difference is £52.85 Looks like an invoice was recorded as paid in Wave transactions 25/11/2017…
    snappyfish 21 views 4 comments Most recent by Samd May 3, 2019 8:18PM
  • Hello I would like to know if I am understanding how to fix duplicate transfers correctly. When an invoice is paid through wave it shows the payment as "Invoice Payment", then it also shows a duplicate called "SV9T". I click the category "transfer from payments by wave" and it creates a third matching transaction as &…
    aworkman88 71 views 1 comment Most recent by Samd May 3, 2019 7:55PM
  • I am looking for help moving transactions from my Wave business account to the personal account, very much like what is described in this article:https://blog.waveapps.com/business-vs-personal-no-more-fighting/As is discussed there, Ihave a single-member LLC and am often times making personal purchases with my business accounts which I would like …
    Michael Voccola 4.1K views 30 comments Most recent by Mattme May 3, 2019 7:30PM
  • Hi, When I make a bill for a vendor in order to record an invoice received from him, I cannot attach the invoice. But I would like the invoices to be recorded inside wave, just as receipts. I can make a receipt, where the invoice is then uploaded, but these are for immediate payments and are not attached to a vendor. And I would like to be able …
    Peter Voigt Knudsen 1.8K views 12 comments Most recent by ConnorM May 3, 2019 7:16PM
  • Hi I am new to wave. As i and my partner are both in this business and would like to use wave for our accounting. However each of us works on per job basis. Basically if one of us handles the job individually, he gets the profit. And if we both work on the job, we split the profit. Does wave cater for this scenario? And was a bit disappointed the…
    funniezatee 291 views 3 comments Most recent by Mikeg May 3, 2019 2:52AM
  • TTTTTT
    Hi, I have 2 businesses on Wave. It's a bit of a shambles, BUT, I've only just opened the bank account for the second business. Until now Business 1 has been receiving the bank payments and cash deposits for Business 2.... How do I show the money being transferred back to business 2's new bank account, and what do I do about all the deposits into …
    TTT 171 views 1 comment Most recent by Ryan_W May 1, 2019 9:35PM
  • Hello, Im trying to enter a bill for purchasing a piece of equipment. The PPE asset account isn't showing up in my list of options for coding. Can anyone help?
    Nikita 1 view 4 comments Most recent by Ryan_W May 1, 2019 8:22PM
  • Hello everyone, I am trying to figure out how to import transactions into Wave. I don't see a sales receipt feature. Our company sells products online so there is no need to invoice and then pay the invoices. Can this be done in one step? And can this be done by importing a csv file rather than entering each transaction in manually? I don't see w…
    arossi83 62 views 7 comments Most recent by Mikeg May 1, 2019 5:52PM
  • I would like to run accounting for different clients
    Quetzalito 11 views 1 comment Most recent by Samd April 30, 2019 9:30PM
  • Hello there, I am new to WaveApps and run my own small business. I am not very confident with Accounting but working with Waveapps is making it more enjoyable. (Thanks to the team for the wonderful software. :) ) I would like advise please. * Is it best to set up all purchases as individual Vendors the match the Transactions from my linked ba…
    Priscilla 361 views 1 comment Most recent by Samd April 30, 2019 8:54PM
  • Hi is there any way to include the PO number in a Customer's monthly statement? I'm a new user and can't find a way to add this detail and I have a customer who requires this information to be visible. Thank you!
    M1Spec 11 views 4 comments Most recent by PierreDeVilliers April 30, 2019 8:06PM
  • hi there! may I know how you enter the starting balance for Profit and Loss accounts (sales and expenses) ? Thanks
    LucianaM 91 views 1 comment Most recent by Mikeg April 29, 2019 5:54PM
  • AGHAGH
    Greetings No matter what size I set my logo too it doesn't "save". App suggests one size which I tried but I got an error message. The help suggests 100x100 pixels as the recommended size, but it doesn't save. Nothing happens. I have an Android phone running Oreo. Please help
    AGH 21 views 4 comments Most recent by Katie_Wave April 29, 2019 4:20PM
  • I do not know how or if I did it but most of my 2018 transactions are gone with no way to recover them. The explanation given by Wave is that this is to protect the user's privacy. I'm already on a secure server and I could waive (no pun) the privacy concern as a user. Or, I could export my data to a secure location. No backups with a lame exc…
    Tmatin 81 views 1 comment Most recent by Ryan_W April 26, 2019 9:38PM
  • If I try to change it to "Professional Fees" it becomes detached from the bill, making it UNPAID. But with this system I have no way of categorising expenses attached to a bill in any useful way...
    tomorrow 11 views 3 comments Most recent by JamieD April 24, 2019 5:05PM
  • Hello, i have some invoices from 2018. I am starting 2019 with Wave. I need to register a collection I made from a customer. I have not record the AR because I want to record them as 2018. I dont want to upload all the invoices from 2018 just 4 that are still pending from collecting. How do I create invoices from previous year and does nt generate…
    Jacinto_Cho 111 views 3 comments Most recent by JamieD April 24, 2019 4:09PM
  • Hello, I was wondering if there is any report that shows invoices and bills using the due date instead of invoice date. E.g If I create 2 invoices Invoice 1 Invoice Date: 2018-09-31 Invoice Due; 2018-10-31 Amount: $1,000 Invoice 2 Invoice Date: 2018-09-31 Invoice Due; 2018-11-31 Amount: $1,000 Is there any report that will show that $1,000 …
    derrick123 31 views 4 comments Most recent by JamieD April 23, 2019 8:43PM