Accounting Technical Support
Discussion List
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Hello, when trying to upload transactions using Google Sheets and after they have been validated, the dates are all passed to Wave as date-1 (the previous day) and this is then reflected in the Google Sheet itself, overwriting the correct date that was previously there.
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Hello there, I would like your help and guidance on how I can solve the following issue. We have customers who are pre-paying fo a year long subscription to our website. How we would like to treat it as is as follows: Assuming the subscription is $12 for 12 months, What we do now is to put $12 into liabilities and then remove $1 each month for …
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I have a subcontractor that is a vendor as well as a customer. I owed him money for a bill and he owed me money for a couple invoices. I paid him what I owed him (the bill) less the amount he owed me (two invoices). However when I try to split the withdrawal transaction I don't have the option to record his payment to me for the open invoices. It …
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I used to snap a photo of the receipt then I can move it to another business account, but right now, with the receipt upload feature is gone, I have to connect credit card with my business. However, I have multiple business and I use the same cards for them, and I cannot find a way to move transaction from business A to business B.
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I have now tried to update my transactions 10 months since the last time. Previously I entered a 'Customer' in some expenses when in the 'Personal' accounting area. Now when I try to do this there is no 'Customer' field available, preventing me seeing previously entered Customers or to add one. If I go to a non-'Personal' accounting area such as a…
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Hi :) Can you please give me advice how to book VAT Reverse charge when for example DK company import goods/services from Supplier that is from another EU country or outside EU country? My idea example: goods/service 1pc x 10eur = 10eur VAT reverse charged (manually entered): 2.5 eur VAT reverse charged (manually entered): -2.5 eur (here is the …
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I want to enquire how does one record the assets and liabilities in wave as I am struggling to capture the new assets that was bought by my client? I recently started using Wave so I am still learning how to use it.
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Hi - I thought I read somewhere that Wave would soon be having the ability to auto-assign categories to downloaded expenses. I cannot find that function anywhere in Wave. Does that ability exist? Thank you!
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Hello all, I was wondering what the process would be if I’d like to setup my ETF investment accounts on my wave bookeeping accounts. Basically amounts are debited via my checking account and then ported over to an investment account. Since this isn’t really a withdrawal and more of a deposit into another account, how should i go about allocating …
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Hi there, I would like to know what category I need to use for Director's Loan Repayment which will be deducted from the main Director's Loan Account. Thanks in advance! Best, Shaz
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we collect rent on behalf of owners, monies go into Trust Account, owners are charges % of rents received. how do people set up their invoices to owners for the management fee, and how do you move monies from the Trust account to owner payout
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I created two invoices for the same vendor. They sent me one check for both. I deposit the check to my bank account. Now the check transaction shows as sum of the two invoices. Both invoices marked as paid in wave. Now when I go to the bank deposit and select "Payment received for an invoice in Wave" it says "No results found".…
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Hi Everyone, I have a quick question, please! * My Sales from Aug'1st to Aug'31st, 2019 = 103,450.45 + 5% VAT * Account "Sales" under "Account Transactions" (General Ledger) shows the above- mentioned figure correctly. * However, the Account Balances Report shows my Sales for the same period = 106,484.95 +5% VAT. Which is …
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Why aren't my verified transactions disappearing after I 'reviewed' them? Wave used to do this automatically
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I want to know my yearly summary and I have previous years amounts effecting the true figures. My tax is double what it really is and everything is reconciled. I have 2 business and personal but I have to tripple my data entry has wave updated since 2019. It is now 2021
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Our books were all perfect as of 1-1-2021. A few days ago we logged onto WAVE and it had downloaded transactions from 2019 and up. What happened? and Why? Any help is appreciated.
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Landscaping job in April had some plants that died after job was finished. Customer requested plants be replaced in June. I purchased and installed replacement plants at my cost. How do i record this in wave?
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I have two archived accounts. One is an obsolete checking account and the other is a credit card I no longer use. The checking account no longer shows up in the Transaction drop down of all of my accounts and the credit card does. This is very confusing. As the description of an archived account does not state whether it is suppose to show up ther…
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Hi all! My currency for the business is set to Tanzanian Shillings, but some projects are actually charged in US dollars. At the bottom of my invoice there is an automated currency conversion (Currency conversion: Sh562,864.72 (TZS) at 2251.4588905164) but this rate does not reflect the true exchange rate in town. Is there a way to change this co…
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I am a bookkeeper and is there a way to enter a debit in an income account (for example a refund). I do not want to add another expense account called Refund (best to decrease the income account). And in a similar situation, a credit in an expense account. I don't want to create an income account to reflect a reimbursement of an expense. I do not…
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Hello, My company uses taxi services. By the end of the month, Taxi company will send us a receipt for accounting. It's a summary of the payments for tax during the month). All the payments have already taken place when I used the taxi. So how can I tie a few dozens of payment records to this one receipt? Thanks. Best regards, Chen.
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Hi, I am try to reconcile my banking transactions with my receipts in Wave but there are instances where one banking transaction was used to purchase multiple items( generating 3 or 4 receipts) and i would like to merge all of those transactions together with that one banking transaction so that it's not duplicated. Is this possible or what's an a…
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When I create a new vendor before paying a bill (invoice) the form gives me fields to add information such as address, phone number and email. I thought this information appeared in vendor reporting but am not seeing it. * How can I view this information after I have created the vendor? * Can I edit this information?
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I am a huge fan of Wave and love the new look of the account transaction page. On the old classic view I could enter a quick memo next to each transaction. How do you view the quick memos that you could entered prior to getting away from the classic view? I need to look at memo from the start of the year, and I see the transaction, but I can't se…
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Hello Our accountant notified us that our Balance sheet in Wave was unbalanced and we tracked down the transaction to date 2020-10-27 amount $52.37 that seem to cause the unbalance in the Balance sheet (Cash Basis) of exactly $52.37. I seen other posts on the forum that it is likely a backend bug that causes this. Any help would be greatly appre…
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Hi there, So i've had this issue for a while now. As I invoice and record the invoice payments the income is categorized correctly, however, the actual deposit from the payment is recorded as an uncategorized income inflating my overall income by doubling it! So the Payment is in the account twice almost every time. how do i fix this? is there a …
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I have looked through all the postings and have attempted to set up this mortgage we have on an STR property. Not sure I have done correctly so please advise where I may have gone wrong. * Property purchased for 360,000 closed 5/31/2018 * 20% down payment 72,000 which shows up in Property Equity * Mortgage after down payment 288,000 (we paid all …
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Hi, My company sells Films and TV shows for producers on a commission basis. When we started using Wave we kept all these commission based calculations separate on an excel sheet. We also just recorded all invoices we sent and gotten paid in respective income accounts. When tax season came we hit a wall and had to do our numbers again by hand. I…
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Hey gang, when I click on Transactions I can still see ALL of my archived accounts. They were archived because they were so badly kept (and messed up after you guys changed things) that I simply had to delete them (errr... archive them, why?!) and start over from scratch. So how can we get those archived accounts to NOT display under Transactions…
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I have a trial balance issue, which is out by the pre-tax amount of one transaction. The transaction is November 1 2019, for 55.86, and the amount of the imbalance is 49.43. I've tried deleting the transaction in question and re-adding it but the problem persists. how can I fix this?
