Help Center Discussion
For discussion & feedback regarding Wave's Help Center.
Discussion List
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Our business crosses state lines, I need to designated the state the expense occurred in. How do I do this?
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I understand Plaid can import my bank transactions up to 6 months when connected to my bank, but will it automatically import all of the amount up to that time? Or can I make it so that I manually control the point/month for the amount of transactions imported? I haven't heard this question asked or seen an answer to it anywhere. I need to only up…
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Hi, When I upload transactions using wave connect, they are off by -1 day. Tried to change timezone settings in google sheets but that did nothing.
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The chat feature is the only way to get "help" but nobody answers it as it is all automated plus there is no telephone support available. Not a good sign for a company that is dealing with other people's money.
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My bank replaced my old credit card number with a completely new credit card number. That new credit card does not show up in Banking > Connected Accounts > Bank name > (new cc is not listed) How do I either change the old number to the new one? OR How do I add the new account so that it's part of my existing connected account. I also …
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I set up a $$150.00 invoice. Sales tax here is 7% so it should calculate as 10.50. Wave calculates it as 10.33. This is a problem and a bad bug I can't use the invoice tool in wave for this reason. is this being fixed?
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How to pay your employees correctly, accurately, and on time. Every time.When it comes down to it, running payroll isn't complicated; you want to pay your employees on time and pay the government the right amount every time you pay your taxes. We're here to help. We've ... Read the full story here
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Hello, my CPA wants me to add a journal entry for debiting distributions to myself and crediting capital stock. I recently changed my business from an LLC to an S-corp. In the chart of accounts, I do not have any options for Capital Stock. I'm curious where to add Capital Stock under the Chart of Accounts so I can add this journal entry correctly.
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Hi all, Bit of a Wave newbie here... I'm self-employed and trying to figure out how to record the money I'm setting aside for income tax. Catch.co actually withdraws a certain percentage for each transaction that I mark as income (inside their app). But I'm not sure how to categorize those outgoing transactions in Wave? I'll be paying my quarte…
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Frequently asked questions about the Wave Business Debit Card and Wave MoneyWave Money is currently in limited release. Search another help topic? The Wave Visa Business Debit Card is designed for small business owners like you! It is a new way to move and manage your mo... Read the full story here
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I have the free version of WAVE. I am running Windows 10 Pro, version 21H2 I am using Google Chrome version 99.0.4844.51 Btw, the problem occurs in Microsoft Edge as well. I used the new (2nd) business that I set up in WAVE for several days without incident. Now, I am receiving error code 22b684cbd5fc4c2496fdb9f98a8e6f47 on the Bills Page of one…
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I am working with a small company and am trying to reconcile 2021. All of their categories are not showing up in their P & L report. The only way I have been able to get the amounts to show up is to put them into an uncategorized expense. How can I get all the categories to show up on the P&L report?
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I have recently switched to Excel 365 from an older version and I am now experiencing some difficulty when opening my Data Export file which I have exported all transactions as csv under the Settings tab on the right of the screen. In my older versions of excel the csv file opened while showing each column in a seperate column in excel. In excel 3…
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Payments setup for mobileYou can turn on payments in the Invoice app, so you can get paid even faster, on the go! We’ll walk through the process to get you started. Please note that if you don't already have a Wave account... Read the full story here
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Example: I sell a home and make $1,000 commission. My brokerage owes me $1,000. I owe technology fees and errors & omissions each month to my brokerage. Instead of paying my brokerage each month, they just take it out of what they owe me. Tech fee = $77 and E&O insurance = $5 for a total of $82.00. When I receive my commission check, it's…
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I just purchased an investment property with a mortgage. I want to make sure this is recorded correctly. I need to record closing costs including down payment, insurance, and appraisal fee. I will have an interest only payment due each month. EW Apartments Purchase price - $1,250,000 Down payment - $312,500 (total wired at closing w/ closing cost…
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A payment was sent to a closed/wrong bank account . I’ve updated my information… what happens next????
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I'm trying to use Wave for personal finance. I'm new to Wave. I have my bank accounts, etc set up. I understand how to categorize transactions and how to record a transfers, say from my chq. to savings. In my personal finances, I have about 15 categories that I save for for periodic & annual expenses (car insurance, vet bills, etc). I use a le…
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I offer event management and one of the events I'm organizing is a fundraiser where all proceeds go to specific scholarship funds. I need to pay for the setup and execution of the event and I collect funds through ticket and sponsorship sales. I created an Expense account for the event 'Fundraiser expenses' as well as an Income account 'Fundraise…
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How should I go about recording my transactions for Venmo Business (in which charges a fee), especially once transferring the income from Venmo to my banking account. My invoices on Wave is the amount prior to the fee charged by Venmo (ex: Invoice lists $500, payment received will be $490.40). When I mark this as paid on the invoice, it automatica…
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My bank transactions have not downloaded since 12/13/21, despite reconnecting, disconnecting bank and reconnecting, etc. I am tired of seeing all the complaints with no resolution, so no more for me. Wave obviously does not respond to these complaints with anything except on giving advice for manually entering the transactions. If I wanted to d…
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Accidentally attached a receipt to a transaction the receipt does not belong with. Do not want to delete the entire transaction - not seeing a way to delete the receipt. Not finding this question addressed in forum search.
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Does anyone know where the Receipts App on Android stores images of receipts? Given Wave doesn't seem to support receipt submissions, I'm trying to go back and retrieve all the photos of receipts I took last year.
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Hello, I am starting a loan business where we give people small loans and then they pay us with interest in a short period of time. Example: I gave a loan of $500 to a client and he have to pay $150 every 15 days for 3months (6 payments). How can I register this kind of transactions in Wave and if you may have any tip for this kind of business. …
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I followed the steps in this article to take a prepayment. What is missing in the article is how to view the prepayments after the fact. I would like to be able to send a summary or receipt to the client for their credit. We take prepayments for the season and apply to prepayments to race fees as the season progresses. So I take the payments and …
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I have issued a refund to a customer and realized by way of my credit card company that they denied the transaction. I had neglected to transfer funds into the account that is linked to my wave account. I immediately transferred funds into the account to cover the refund but it looks like it is still noted as "processing" as of this morn…
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I would like to be able to move items, or add a row, like in Excel. Sometimes, often times, clients add things to orders and it would be great to add like items to areas of the estimate that make sense together, instead of adding the new item at the bottom. I am thinking about this being similar to adding a row in Excel or Google docs. Without …
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Hello, coming over from managing my business through Quickbooks all these years using an old outdated version of their software. Soooo, is there no way of getting around the Wave Payroll Pricing? I'm a single employee S-Corporation and I've handled my quarterly and year end payroll on my own all these years. Would very much like to avoid that $3…
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I use Dubsado for invoicing, and Stripe fees come out right at that point. I would like to have an accurate picture of my revenue in Wave prior to processing fees hitting, so I can reflect those fees as an expense, but I'm not sure how to do that because I don't use Wave's invoices.
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Hi I am new to the Wave community. I am not sure how to merge credit card transactions. My expenses are from my credit card and I pay my credit card from my checking account. In wave, I actually see 3 transactions for each payment. I updated one as checking to Master, another one as Master to Checking. But am not sure if I am doing it correctly
