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I hve a personal account (not business) my client paid the invoice on Monday via his bank account and today is Friday and no money has arrived in my bank account..? What should I do, how long does it takes and where’s my money?
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I am a CPA just learning Wave. I like a lot of features about it but right now the balance sheet does not balance and I'm loosing my mind! Please help?Leslie_Laudieri 1 view 0 comments 0 points Started by Leslie_Laudieri July 23, 2021 1:05AM Accounting Technical Support
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How to import past transactions from your bank or credit card accountWhen Wave connects to your bank, the number of past transactions we can import is limited by what your bank allows. With most banks, it will be something between 6 and 12 weeks of recent transactio... Read the full story hereSystem 12.7K views 24 comments 0 points Most recent by trishonsmythe July 22, 2021 5:50PMHelp Center Discussion
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I only have a week left to pay my GST tax and I can't because my transactions haven't showed up since May 14. I've been disconnecting and reconnecting this whole time and waiting but they aren't showing up. What are my options here? If I completely delete my bank account off of my account, will my old transactions with the data I've added still b…
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What is a payment account?A payment account is any account into which you deposit income, or out of which you pay bills. Common payment accounts include: Savings accounts Checking accounts Lines of credit Cash on Hand Cre... Read the full story hereSystem 38.5K views 51 comments 0 points Most recent by trishonsmythe July 22, 2021 5:42PMHelp Center Discussion
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Bookkeeping your written checksIf you're writing checks and having trouble reconciling your bank account due to timing differences, this article is for you. If you've ever written a check from your business bank account, at some... Read the full story hereSystem 225 views 2 comments 0 points Most recent by GMTreasurer July 22, 2021 2:22PMHelp Center Discussion
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how do you remove the credit card option display from the invoice,, I've realized that after creating the invoice for payment, that options appears for the customer to see.
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I mailed some packages for my business. What category/account should I use for USPS and mail delivery?
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How to create a transfer between two accounts (e.g. categorize a credit card payment)In Wave, when you move money from one bank account to another, you need to record a transfer. This makes sure your account balances are correct, and that you won't mistake a simple movement between... Read the full story hereSystem 32.3K views 125 comments 0 points Most recent by Uzo July 22, 2021 5:03AMHelp Center Discussion
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I haven’t received my payment it’s been about two weeks , any helpHamaya82 1 view 0 comments 0 points Started by Hamaya82 July 22, 2021 3:52AM Accounting Technical Support
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My company recently bought a property that is financed by the seller. There was a small down payment (say $10K) that was put in by an owner and the rest ($90K) was financed. There was no money from the seller at closing. There is a payment ($500) monthly for the mortgage. How do I set this up? I am hung up on the seller not presenting any funds. …BillUnderhill 21 views 1 comment 0 points Most recent by Mikeg July 22, 2021 2:49AMAccounting Technical Support
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Anyone else get cut off from being able to get payments from wave from customer. Anyone else having their funds held for 120 days? Does anyone have a contact number for them. As of right now I can't get oh of anyone.Pissedcustomer 1 view 0 comments 0 points Started by Pissedcustomer July 21, 2021 11:17PM Help Center Discussion
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They blocked my payment account and told me that my clients ' payments would be returned in two months. Two months have passed. the payments were returned to my clients. But not all, on two payments I need to change the details, since my clients no longer use the bank accounts from which they paid my invoices. I made a request to technical support…Pablulunaevokedesign 1 view 0 comments 0 points Started by Pablulunaevokedesign July 21, 2021 2:57PM Sales & Invoicing Technical Support
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Guide to recurring invoicesRecurring invoices allow you to save time, plan ahead, and ensure you always get paid on schedule. They are often the most convenient solution for your regular or subscription customers. Here you'l... Read the full story hereSystem 6.1K views 113 comments 0 points Most recent by Lax July 21, 2021 9:59AMHelp Center Discussion
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Firstly, thank you Wave for the fantastic software. Reconciliation, search and filtering makes life so much easier. Table column spacing configuration isn't providing a good workflow: Good: Amount, date and actions columns are fixed and do not expand to waste horizontal space. (thank you) Problem a.) Description, Account & Category are all…isaacjacobs 11 views 0 comments 0 points Started by isaacjacobs July 20, 2021 11:48PM Accounting Feature Ideas
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Hello, my name is Leandra and I'm the owner of Stingray Advisory Group LLC. We're based in Michigan but support clients 1-on-1 throughout the country with their bookkeeping, marketing, and planning needs. We're currently supporting many small business owners with questions about general accounting best practices, COVID-19 funding programs and fund…StingrayAdvisoryGrp 2 views 0 comments 0 points Started by StingrayAdvisoryGrp July 20, 2021 8:44PM Pro Network Listings
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Invoicing: draft vs. saveWhen you are creating an invoice you will see two options at the top and bottom of the page: Preview and Save. Clicking Preview will show you what your customer will see, even though you haven't ac... Read the full story hereSystem 34.5K views 63 comments 0 points Most recent by Arvinder July 20, 2021 8:02PMHelp Center Discussion
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New to Wave Payroll. Our last pay period closed, but I cannot go back to approve the payroll / issue checks. The Dashboard only shows me the current period. How do I access previous periods to approve payroll.Adam3030 32 views 0 comments 0 points Started by Adam3030 July 20, 2021 3:03PM Payroll & Employees Technical Support
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Hello, i was wrongfully denied payout after a WRONGFUL risk assesment. I have agreed and sent invoices and recepits to my two clients, payment went through but now the money is neither in my account or theirs. These are my first credit card payments and it is as simple as verifying with the customer that they purchased my service. Please Re-eval…SantiagoRua 1 view 0 comments 0 points Started by SantiagoRua July 20, 2021 3:01PM Sales & Invoicing Technical Support
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Have had my payouts on hold for over a week currently. No response from wave’s risk team. It’s a shame this has been such an issue. I love the software just not the follow through or lack there of.Ryan29 1 view 1 comment 0 points Most recent by SantiagoRua July 20, 2021 3:00PMSales & Invoicing Technical Support
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Hi. I am a UK user. I understand that Wave soon won't be available in the UK? When will I lose access please?
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How to create an estimateCreating professional estimates in Wave is quick and easy. When your client accepts the estimate, you can go right ahead and convert it straight to an invoice to save even more time! Click on Sale... Read the full story hereSystem 8.9K views 56 comments 0 points Most recent by F27East July 20, 2021 1:12AMHelp Center Discussion
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I signed up for wave a month ago, and I’ve used the payment processing twice in order to test to make sure things were coming out the way I wanted. When I completed my actual first transaction which was for a significant amount of money ($3,553.50), a day before my payout I get an email saying they need more information about my account. I send ov…Kai 301 views 17 comments 0 points Most recent by Kai July 19, 2021 9:20PMSales & Invoicing Technical Support
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Hi, I am no longer receiving any emails from wave. I always tick the box to send myself a copy of invoices or anything I send out and haven't been receiving anything for a while. I noticed that my email address is unverified and I tried to send the verification email a few times, but that did not come through either. Any help greatly appreciated.FlowersDayCare 1 view 0 comments 0 points Started by FlowersDayCare July 19, 2021 9:13PM Sales & Invoicing Technical Support
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Crazy thought for a feature, I know, but Plaid simply isn't working, and it makes Wave look like liars (you advertise but do not provide a system that "can connect your bank accounts, sync your expenses"). It seems shocking to me that you would be considering new features while your old ones don't work.UserNameisTaken 2 views 0 comments 1 point Started by UserNameisTaken July 19, 2021 4:07PM Accounting Feature Ideas
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I have a question regarding how to categorize my income tax payments I make each year in wave, but specifically due to the fact that my income tax gets paid immediately. When my tax professional informs me of my tax owed, it is paid at that very moment. Therefore, my tax payments cannot even be considered a long term or short term liability. How t…BV00 1 view 0 comments 0 points Started by BV00 July 19, 2021 3:50AM Payroll & Employees Technical Support
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Hi there, Does anyone know where can be found transactions sent by Wave to Stripe? I have no records on Wave nor on Stripe, however Stripe made a payout to my bank account… I now need to make a refund but no records, unable to process refund….Biana 11 views 0 comments 0 points Started by Biana July 18, 2021 1:30PM API & Integrations Technical Support
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Hi, I am trying to figure out how to properly record invoice payments. I've recorded that I've received a series of payments on different customer invoices, and then I have the deposit for the total amount that downloads from the bank statement. How do I clean this up so that I don't have a double deposit? I've seen old posts from 2018 about t…Lava_Girl2021 1 view 0 comments 0 points Started by Lava_Girl2021 July 18, 2021 4:22AM Wave Discussion
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Hello, when trying to upload transactions using Google Sheets and after they have been validated, the dates are all passed to Wave as date-1 (the previous day) and this is then reflected in the Google Sheet itself, overwriting the correct date that was previously there.coformatique 171 views 7 comments 0 points Most recent by chinhouswee July 17, 2021 10:12PMAccounting Technical Support
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Dear Wave Community I'm a freelance consultant based in Canada and I receive payments in USD. When I sell USD for CAD I expect Wave to compute realized foreign exchange gains and losses, however the system doesn't do that. How can I get around that missing feature? (July 2021)
