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When trying to upload a bank statement, it redirects to a "We're in maintenance mode" page. This has been like this the last couple of times I have tried so I'm not sure if I'm really unlucky or something has broken? Wave status page reports "All Systems Operational". Steps to replicate: 1. Navigate to Accounting > Transact…phil_pettican 101 views 4 comments 0 points Most recent by twarson August 13, 2021 2:48AMAccounting Technical Support
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Hi Community I'm a freelance consultant based in Canada and I receive payments in USD. When I sell USD for CAD I expect Wave to compute realized foreign exchange gains and losses, however the system doesn't do that. I think many freelance consultants are doing FX transactions, so I wonder how do you get around that missing feature? (August 2021)APO 1 view 1 comment 0 points Most recent by Gabriel_Krozkin August 13, 2021 12:07AMAccounting Feature Ideas
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Been using Wave for about a year now for expense and income tracking, and looking to set up the initial vendor takeback financing on a property purchase, as well as the legals fees, etc that started the business. Also looking for some guidance or tips on how to handle the GST aspect of things. You don't need to be located in BC, but need to be fam…Alton 34 views 5 comments 1 point Most recent by Gabriel_Krozkin August 12, 2021 11:54PMFind a Wave Pro
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Forgive me if this has already been addressed, but we are wanting to add Salesperson permissions with access to only SALES functions. Is there a way to customize their permissions or are we stuck with the 4 default ones? I'm not sure it's logical for a salesperson to have all accounting, buying and financial reporting permissions. Thanks for your…cgoodrow 1 view 0 comments 0 points Started by cgoodrow August 12, 2021 4:38AM Sales & Invoicing Feature Ideas
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Check out Wave Checkout: ideas for your businessYou can set one up in under a minute, and it can be anywhere your customers are – read on for more ways Wave Checkout can open your business up to a larger audience! Create your first checkout by c... Read the full story hereSystem 3.4K views 11 comments 0 points Most recent by scohlendorf August 11, 2021 11:14PMHelp Center Discussion
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Upload a bank or credit card statement in .csv formatThe easiest way to get transactions into Wave is to connect your bank account for automated updates. Sometimes, however, this may not be possible. You may prefer not to connect your bank or you may... Read the full story hereSystem 42.6K views 194 comments 0 points Most recent by Kiwicreative August 11, 2021 5:54PMHelp Center Discussion
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How to Move Your Data Between Wave Accounts or From Another Accounting SystemThere are many reasons you may need to move your accounting data into a new system, or close one set of books and open another. For example, you might want to change software, or just start over wi... Read the full story hereSystem 6.4K views 24 comments 0 points Most recent by Tony_S43 August 11, 2021 5:16PMHelp Center Discussion
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I tried to register a new company with uae address. bust shows only canada & USA to opt for location. What happened ? wave is not available in UAE?
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What is a settlement transaction?When you approve a payroll, Wave creates a journal transaction on your Transactions page that records all of the expenses and liabilities related to that payroll. Once you’ve paid your employees, W... Read the full story hereSystem 1.3K views 5 comments 0 points Most recent by GregV August 10, 2021 10:31PMHelp Center Discussion
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I am writing here because so far no one has even responded to my help chat inquiries and there is no other way I have found for me to reach out to Wave. I had two clients make payments to me just the other day. I got a popup that instant transfers were now available to me. I signed up for instant transfer with my Debit card and when I initiated t…Mr_Wyrd 21 views 0 comments 0 points Started by Mr_Wyrd August 10, 2021 3:53PM Help Center Discussion
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Downloading an electronic statement from your bank or credit cardMost online banking sites will allow you to download an electronic file containing your bank or credit card transactions. This can be very useful when you want to bring past transactions into Wave,... Read the full story hereSystem 25.2K views 48 comments 0 points Most recent by Christie August 10, 2021 1:05PMHelp Center Discussion
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When I go to Reports > Account Transactions (General Ledger), I select an account to export its transactions but on the description for invoice payments it shows only "Invoice Payment" without its number. In the past (before October) the same report used to show "Payment for Invoice #167" for example (it had the number of t…harrisandrea 11 views 5 comments 0 points Most recent by daveg225 August 9, 2021 6:52PMAccounting Technical Support
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[Canada] Statutory holiday pay requirementsThis article applies to Wave Payroll in Canada. All employers in Canada need to be aware of the requirements for holiday pay. Each province and territory in Canada handles holiday pay a little diff... Read the full story hereSystem 1.3K views 7 comments 0 points Most recent by cyclon79 August 9, 2021 6:27PMHelp Center Discussion
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How to use the Customer Summary on the invoice list pageYou can find customer summaries without having to jump between pages in Wave by using customer filters on the invoice list page. This can be helpful when you need one place to get a better idea of ... Read the full story hereSystem 1.7K views 5 comments 0 points Most recent by consultmbr August 9, 2021 3:32PMHelp Center Discussion
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Is Wave available in my language?Wave is only available in English, but there are some easy ways to make it work for you, wherever you are in the world! Wave is always working to improve our platform and broaden our offerings for ... Read the full story hereSystem 5.8K views 51 comments 0 points Most recent by RoundRocks August 9, 2021 3:17PMHelp Center Discussion
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Payments (Credit Cards)One of the most popular features in your Wave account is the ability to accept credit card payments on the invoices you send. What makes it so awesome? Invoices get paid in 2 days or less, on aver... Read the full story hereSystem 18.2K views 117 comments 0 points Most recent by Fohb August 8, 2021 9:01PMHelp Center Discussion
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How to Create a Strong Refund/Cancellation Policy In 4 Easy StepsA great refund policy helps protect you and your customers. A simple one-liner can work for some folks, but depending on your business type, you may need something more thorough. This guide will h... Read the full story hereSystem 1.5K views 3 comments 0 points Most recent by MxBowen August 8, 2021 6:12PMHelp Center Discussion
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I have bank accounts in two different currency, the default CAD and IRR. When I pay from my IRR account, Wave automatically calculates the equivalent CAD value. However, since the exchange rate fluctuates a lot, that creates a problem. Since I have money in my IRR account, I only want payment to come from that account, so there is no need for Wave…Darsoononline 1 view 0 comments 0 points Started by Darsoononline August 8, 2021 1:36AM Wave Features
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I'm manually importing PayPal transactions into Wave by downloading monthly statements from PayPal, formatting them, then importing in Wave, which is not ideal, but works at least. However, I need a more efficient way to account for the PayPal transaction fees. Currently, PayPal statements .csv files are formatted so that all PayPal fees fall on…JSC 51 views 2 comments 0 points Most recent by alento August 8, 2021 12:57AMAPI & Integrations Technical Support
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Protect your business: best practices for accepting credit cardsAccepting credit cards is convenient for your customers, and gets you paid faster, but as with any financial transaction there are risks and precautions you should be aware of. Fortunately, observi... Read the full story hereSystem 3.7K views 11 comments 0 points Most recent by babyblue_21227 August 7, 2021 5:00PMHelp Center Discussion
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Hi all I have a customer who wants a printed invoice as she does not have a computer/printer how do you print an invoice in wave? thank youKararthur 881 views 3 comments 0 points Most recent by Mishal21 August 7, 2021 9:40AMSales & Invoicing Technical Support
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Complete direct deposit applicationDirect deposit allows you to pay your employees automatically, saving time and headaches. Best of all, there's no additional charge for this service! Wave Payroll is currently only available in Nor... Read the full story hereSystem 2.5K views 16 comments 0 points Most recent by stefancox August 6, 2021 9:24PMHelp Center Discussion
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Is it possible to run Payroll and pay an employee through a PayPal account? If so how can I do this? Thanks, Stefanstefancox 11 views 0 comments 0 points Started by stefancox August 6, 2021 9:19PM Payroll & Employees Technical Support
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Report and fileNow that you've categorized all your transactions and made any necessary adjustments, you have a full picture of the income earned during your financial year, and the expenses incurred to support t... Read the full story hereSystem 4.8K views 22 comments 0 points Most recent by CyrenaJo August 6, 2021 7:08PMHelp Center Discussion
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Hi community. How can I customise my "Invoice Reminders" or "Payment Receipts"? In my case, I want them to be written in German and a few more details. Is there a way to change the default text? Thank youAmadeus Hoffmann 1.9K views 49 comments 4 points Most recent by Boris27 August 6, 2021 10:41AMSales & Invoicing Feature Ideas
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Welcome to Wave PayrollWelcome to Wave Payroll! We know brave entrepreneurs like you are incredibly busy, so we've simplified the process of paying your employees. We've also created this getting started guide to help wa... Read the full story hereSystem 3.3K views 5 comments 0 points Most recent by Jessica_P August 5, 2021 11:33PMHelp Center Discussion
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Hello, it would be great to get a report on the following items.. * Recurring Invoices (would be nice to see summary of how much is coming in per month and per year) * The payment screen, would be nice to see a total of payments made by bank transfer or credit card and the cost of receiving those paymentsHVTech 21 views 3 comments 1 point Most recent by Smashbrando August 5, 2021 9:47PMSales & Invoicing Feature Ideas
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I use the Personal Profile for my personal finances. I receive a paycheck by direct deposit from an employer, how do I record this in my Personal Profile? My bank is setup to automatically import. If I want to keep track of the deductions what entries would I need to make?CyrenaJo 1 view 0 comments 0 points Started by CyrenaJo August 5, 2021 8:25PM Help Center Discussion
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Background I need to add some missed time from last pay period to an employee's next pay. I see that I can add a "Wage Adjustment" benefit to the employee but I'm not 100% certain of how this would work. The description states: "Adjustment to payroll wages. Vacation is accrued as per your vacation policy." — but that's not 100…LukeD 91 views 0 comments 0 points Started by LukeD August 5, 2021 1:05PM Payroll & Employees Technical Support
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Hi, Can anyone help? I'm new to Wave and have found that Wave has this account called money in transit but i have already imported my bank statements! If i transfer the funds over to my bank i will have duplicate entries! You can't delete the Wave money in transit and it would take a long time to delete all the Wave income in the bank! Any ideas i…CIBII 491 views 7 comments 0 points Most recent by christyeller August 5, 2021 9:03AMAccounting Technical Support
