Help Center Discussion

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Discussion List

  • I tithe off of my business income and it, of course, appears on my bank statement. When doing a Reconciliation, it shows as a business expense, but is NOT a business expense. Any suggestions on how to handle this transaction when doing Reconciliation? Should I just move the amount to my personal account & then tithe?
    SJMonroe 21 views 3 comments Most recent by Mikeg February 27, 2021 6:36PM
  • On the reconciliation function, if I show a transaction that did not clear the bank for the same month as the transaction period occurred, if I leave it unchecked the bank balance and system balance are still different and I cant get to zero. I read that I should re-date the transaction to be the same as month it cleared the bank. Then my financi…
    nrowey 11 views 2 comments Most recent by JulianP February 26, 2021 4:05PM
  • I had to put all my transactions for my business manually for deposits and expenses for 1 month because they did show up in my transactions history. However when I went to my reconcile for my account for that month it shows the deposits as debits and the expenses as credits. So everything is in reverse!!! How do I fix this so that I can finish my …
    MHHairInfinityLLC 1 view 1 comment Most recent by JulianP February 25, 2021 9:32PM
  • I see 2 payments from same invoice. I can't do payout. It says trouble verifying a few things. How to get my funds. Or start a dispute.
    COINED 1 view 1 comment Most recent by JulianP February 25, 2021 9:29PM
  • [US] COVID-19: Bookkeeping your payroll tax credits and deferralsIf you're claiming the Employee Retention Credit, Sick Leave Credit, Family and Medical Leave Credit, or deferring your payroll tax payments, here's how you can record it in Wave. In response to th... Read the full story here
    System 11.8K views 8 comments Most recent by AlexL February 24, 2021 9:01PM
  • I am working to get all of our Paypal information uploaded into Wave Apps. I have each year of data ready to upload. As I try to upload 2017's Paypal records, I keep getting this notice from Wave Apps: _We’re in maintenance mode Making things better, faster, stronger... Wave isn’t available during maintenance, but we’ll be back soon! Check out…
    ColinCruz 1 view 1 comment Most recent by KiahD February 23, 2021 6:58PM
  • When reading I noticed it was a two day payout to reach my account it’s now been 3 days which is causing me to worry since it my first transaction using a card
    Alecslas 31 views 3 comments Most recent by JulianP February 19, 2021 10:58PM
  • Bookkeeping changes to Payments by WaveYou’re sending out invoices, and you’ve set up online payments. You’re all set to take payments with Wave – but what about the bookkeeping? Payments by Wave's new auto-reconciliation makes tracking... Read the full story here
    System 8.6K views 78 comments Most recent by JulianP February 19, 2021 7:25PM
  • [Canada] COVID-19 Canada Emergency Wage SubsidyThe Canada Emergency Wage Subsidy was proposed by the Government of Canada to help eligible employers during the COVID-19 outbreak keep employees on payroll and will be retroactive to March 15, 202... Read the full story here
    System 461 views 2 comments Most recent by NancyC February 17, 2021 3:49PM
  • What does Account Owner mean?The owner of a Wave account is the person whose email was used to sign up for Wave. This does not necessarily have to be the owner of the business, though in most cases it will be. The Wave account... Read the full story here
    System 2.5K views 12 comments Most recent by KristenV February 12, 2021 8:52PM
  • Hi! I had a customer that overpaid me via Square. When I noticed that I created an short-term liablity account "Customer overpayment". I recently refunded her money via Square. I am confused on how to reflect this on my books because there really is no expense with this. Can someone show me the journal entry to move the money from the &…
    Newbie_Van 1 view 1 comment Most recent by KristenV February 12, 2021 8:05PM
  • Set up Wave to remit taxes to the CRA on your behalfThis article is for Payroll by Wave in Canada. It's nice to not have to worry about payroll tax!  Follow the steps below to set up Wave to remit taxes for payroll on your behalf. Before you begin, ... Read the full story here
    System 3.2K views 6 comments Most recent by KiahD February 11, 2021 9:00PM
  • Capital assets in WaveCapital assets are what your business owns that help you make money. This article will explain how to recognize a capital asset and enter it into Wave. What defines a capital asset? A capital asse... Read the full story here
    System 6.4K views 14 comments Most recent by AlexL February 5, 2021 9:23PM
  • [US] COVID-19 payroll updatesCongress, the White House, and other federal agencies have been taking swift action to provide rapid financial relief to small business owners. Additional actions are likely in the coming days and ... Read the full story here
    System 1.4K views 14 comments Most recent by Me_too1 February 5, 2021 7:44PM
  • KNgKNg
    I am trying to record a payment which consists of two parts: utility charges and utility deposit. So I click on "Add expense" and write the description, enter the total amount, etc. And then I click "Split this withdrawal", choose the right category, and enter the amount for the utility charges. The problem comes when I try to …
    KNg 1 view 1 comment Most recent by NancyC February 5, 2021 6:55PM
  • Form 1099-NEC: Generating and filing contractor Non-employee Compensation formsBeginning with the 2020 tax year, non-employee compensation is reported in Box 1 of Form 1099-NEC. This change means that independent contractor payments made through Wave will no longer be reporte... Read the full story here
    System 4.9K views 3 comments Most recent by AlexL February 5, 2021 3:26PM
  • [Canada] COVID-19 Reporting the Ten-percent Temporary Wage Subsidy for EmployersOn August 4, 2020 the Canadian Revenue Agency (CRA) released Form PD27, 10% Temporary Wage Subsidy Self-Identification Form for Employers to report the Ten-percent Temporary Wage Subsidy (TWS) that... Read the full story here
    System 4.6K views 3 comments Most recent by KristenV February 4, 2021 9:41PM
  • Changing your deposit accountChanging deposit account If you ever need to update the bank account where you receive your payments, you can do this from directly within your Wave Account! Simply log in to Wave then click the Se... Read the full story here
    System 5.3K views 13 comments Most recent by JulianP February 3, 2021 7:56PM
  • Hello All I am new to Wave and I wanted to use Wave to speed up my credit card processing time. I have integrated Wave to my store but I dont see Wave payment options in my checkout. Help??
    BatFlipShop25 1 view 1 comment Most recent by JulianP February 3, 2021 7:29PM
  • [Limited release] How to download the Wave Money appWave Money is currently in limited release. Search another help topic? The Wave Money app is in limited release and isn’t available in the App Store yet. You can download it using TestFlight, App... Read the full story here
    System 2K views 7 comments Most recent by JulianP February 3, 2021 7:14PM
  • I printed off my annual Cash Flow Report to make preparations for submitting my small business information to my tax professional. However, many categories are simply not represented in the report. Indeed, the Cash Flow Report does not, at all, reconcile with the transactions page for the year. From a cursory glance, it looks like none of the paym…
    GeoffB 11 views 1 comment Most recent by KiahD February 1, 2021 9:35PM
  • [New] Pause payroll with a limited access subscriptionNeed to pause your payroll? We can help. Get the information and support your business needs with Wave’s updated subscription options.  What’s in this article? Limited Access Pricing United State... Read the full story here
    System 1K views 7 comments Most recent by AlexL January 29, 2021 9:10PM
  • Suntrust account is once again not connecting, valid logins via Plaid are rejected. Anyone know a fix?
    chuckfa 31 views 6 comments Most recent by chuckfa January 28, 2021 2:54PM
  • Understanding your paymentsNow that you're active, you can view the status of both your payments and payouts in your Wave account. Payments To access a view of your payments, go to Sales > Payments in the navigation bar.... Read the full story here
    System 951 views 2 comments Most recent by KristenV January 27, 2021 9:16PM
  • Hello, we want to be able to connect Wave to ADP similar to bank accounts to read transactions and manage them, pls advise. Thanks
    Acctg 411 views 5 comments Most recent by JulianP January 26, 2021 8:00PM
  • I don’t see how I creat my payments account send invoice my customer pays via ach then 7 days later my payment is successful and now all of a sudden my account is at risk. I don’t think so not 7 days apart and how convenient it’s all of a sudden a risk at the exact same time the payment was successful. I’m needing my money now it stayed on the suc…
    Etosha 11 views 3 comments Most recent by AlexL January 25, 2021 8:40PM
  • I was reading on line that Wave may at times hold funds. I am in a business that at times transactions can be quite large. I was really concerned reading this. Can you explain how I can avoid such a situation moving forward? I just joined and concerned about this risk? What percentage of your clients do you do this too?
    CristinaJAC 1 view 1 comment Most recent by JulianP January 25, 2021 8:32PM
  • We are a small non-profit co-op and have 2 GIC's as investments and when they come due the interest automatically gets rolled into them. Our problem is how do we record the interest. We've tried doing it as a journal entry and it ends up setting it as new account and the original GIC amount doesn't change?
    Potterynerd 61 views 2 comments Most recent by Potterynerd January 23, 2021 9:58PM
  • Sorry, I posted this in the wrong place. I'm going to repost in the accounting area.
    jgold723 1 view 0 comments Started by jgold723 January 22, 2021 7:37PM
  • Dear team, the amount for account receivable not tally with trial balance. Kindly assist my problem as soon as posible.
    Thomas_KC5566easy 11 views 1 comment Most recent by JulianP January 22, 2021 7:13PM