Help Center Discussion
For discussion & feedback regarding Wave's Help Center.
Discussion List
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Employees: How to view your pay stubs, tax forms, salary & vacation informationIf your employer uses Wave Payroll, they have the ability to send you an invite to Wave, which allows you to view payroll-related data, including your salary, vacation policy, pay stubs, and tax fo... Read the full story here
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How to pay sales tax in WaveYou've tracked the sales tax you've collected, and now you're ready to pay it. Here's how to enter it in Wave. Recording a sales tax payment There are two different ways to record the payment of a ... Read the full story here
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Hi, I'm self-employed in San Francisco, CA. Every quarter, I pay my estimated quarterly tax payments of which, I understand, half is a business expense. I record them as "Drawing - Allocation for Income Tax". Question: what's the correct amount to input into Wave? a) The full amount of the quarterly payment, or b) Only half, since that'…
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Hi There This is from the report , when I double click the amount is not the same Kindly assist as we are doing the year end closing
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Transfers From a Foreign Currency Bank AccountWhen you move money between two accounts in different currencies, you’re really doing two things: exchanging the currency, and then depositing that currency into the other account. This transaction... Read the full story here
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How do I ensure my invoice income isn't duplicated?If you have the same bank account linked to Wave in which your Payments by Wave deposits are made, then you may see duplicate transactions. As soon as your customer makes a payment, the transactio... Read the full story here
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Understanding the status of your receiptOnce you upload your receipt, it moves through three steps in the process of preparing to upload to your accounting. Here you'll find an explanation of these steps in order to better understand whe... Read the full story here
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Say I pay an employee a gross pay of 50k. My payroll company may pull 50k for this salary, and other increments for employers portion of unemployment, FICA, etc. Do I report all of this as a payroll expense? I am using waveapps and cash accounting.
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I'm just starting out with Wave and want to get it set up correctly in the beginning. I"m a sole proprietor with 2 businesses that I operate from the same bank account and credit card. What's the best way to set up to allocate transactions to each business and still have everything balance in the end?
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How do I turn off bank payments?You can turn off or change the availability of bank payments for invoices at any time. Wave allows you to adjust your settings around bank payments and customize your invoices to your liking. You h... Read the full story here
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I was trying to link a CapitalOne account with not success. I had to import it. The import, imported completely wrong and I want to delete the newly created account from my "Chart of Accounts"
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Hi I am a new user to Waveapps and was under the impression that the sales and accounting modules were free but I recently had an amount billed to my credit card. I don't use any of the transactional processing features such as accepting credit card payments so was wondering if anyone could advise me what this relates to please? Strangely i dont …
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Set up Wave to submit ROEs on your behalfThe ROE (record of employment) is a form that employers complete for employees receiving insurable earnings who stop working and experience an interruption of earnings. The ROE allows employees to ... Read the full story here
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How to add a payment to a billTo add a payment to a bill Click Purchases on the left side of your screen and select Bills. Find the bill you want to add a payment to and click the arrow button to the left of the bill. Click Ad... Read the full story here
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Is there a way to have transactions that download in one Wave dashboard/profile be transferred to another Dashboard/profile/business? If I had it to do over, I would have set up a separate bank account however I didn't {insert sad face here). Now I am not sure what is the best way to get the transaction in the right spot. They are both solo-prop …
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Prepare your bookkeepingThe biggest part of preparing for year-end is bringing your bookkeeping 100% up to date. This means catching up on all income and expense transactions, avoiding common errors, and performing thorou... Read the full story here
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Social security business services online (SS BSO) registration guideThis article applies to Wave Payroll in the U.S. In order to complete your Federal W2 filing with Social Security Administration, you will need to register with Social Security Business Services On... Read the full story here
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Suddenly starting from today , I am not able to create new invoice with error msg below “Unable to save invoice ,validation error” Can anyone suggest a solution? Thanks
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Hello! I am starting a small handmade business (sole prop). I work with fabrics. But what if the fabrics I will be using are something I've had way before the business started, and was originally intended for personal use? I'd want to use them now for business purposes as it's better than buying a new one. I am just not sure how to account for tha…
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Does anyone know the name of the bank or financial institution Wave uses? I'm trying to add money back to Wave from my Chime (Stride Bank) account, and I can't make the transfer. If Stride does not have Wave or the institution in their network yet (they said it's not there), is there a work around thru Venmo or PayPal? I have my Chime account li…
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Enter payroll historyIf you're switching to Wave mid-year, you need to enter your historical payroll data. This helps ensure that employee tax forms and pay stubs are accurate, and allows Wave to calculate the appropri... Read the full story here
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This has been happening to me for a while now, seems like there was a change in the wave system for bank connections. The deposit descriptions say " DDA REGULAR DEPOSIT View Image" for one and "Vertex-Tran# .." for the other. How can i remedy this?
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My customers are not receiving invoices and I am not received emails from wave either. I saw where someone said my email could be blocked? How do I fix that?
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Every year I mail a Christmas card to my customers for that year. Is there a way to generate a mailing list with addresses from within WAVE?
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[US] Payroll year-end checklistIf you’re enrolled in Wave Payroll's automated tax payment and filing service, take the steps provided in this guide before January 7, 2021, to ensure your 2020 filings are accurate. Payroll custom... Read the full story here
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So the bot says im not elegible for live support. IT says I would be eligible if I use wavepayments (WHICH I DO). It's confusing that I am unable to get an answer to a very simple questions. How do I become eligible for livesuport. The expeirnevce I've had with waveapps over the past 2 months has been extremely poor. If using wavepayments make…
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I can't find ADP on the integration list. Was it removed or do I need to look somewhere else?
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[Canada] COVID-19 New T4 Slip RequirementsFor the 2020 tax year, the Canada Revenue Agency (CRA) has released new requirements regarding employment income reported on the T4 Slip, Statement of Remuneration Paid. This requirement is for all... Read the full story here
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Hi, my currency is set to ZAR (R) in Wave, however, when I scan with the android receipt app, it defaults to USD? I cannot find a setting in the app itself? Any advice?
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When I open Bills under purchases the page keeps loading and doesn't work. While the invoices page is working fine.
