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As I understand, currently Wave does not support the BAS system in Australia. Is this something you are working on or is there a way to product business activity statements every quarter through Wave?Fredd0 241 views 2 comments 0 points Most recent by BelThird November 2, 2021 12:57AMAccounting Technical Support
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How do I change the beginning balance on a credit card account? I incorrectly entered the balance as $0.00 but I cannot find where this transaction (to create the beginning balance) is. I have checked under transactions and then the credit card account in question but there are no transactions for this account. There is also no journal entry that …rsc120 11 views 2 comments 0 points Most recent by Mikeg November 2, 2021 12:50AMAccounting Technical Support
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I own a audio company that builds to order. I recently had a customer cancel an order and need a refund. The customer made a 20% deposit. We were able to recover 71% of the deposit with the rest being unrecoverable. Money was exchanged using international wire transfer, bank, not online payments. No taxes were applied as it was an international …CodyH 1 view 1 comment 0 points Most recent by motorambler November 1, 2021 9:44PMSales & Invoicing Technical Support
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* saas technology company * located in region of waterloo, ontario * waveapps + stripe looking for assistance w/ * GST filing * reconciliation * monthly report its not critical you be located here, remote is ok, but you must be used to canadian accounting standards.donbowman 72 views 1 comment 0 points Most recent by Gabriel_Krozkin November 1, 2021 3:26PMFind a Wave Pro
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I've followed the help info but the "reminder settings" does not appear. I am getting complaints about the number of reminders that are being sent. How can I disable them?Ruhi 155 views 2 comments 0 points Most recent by williamnyc November 1, 2021 3:04PMHelp Center Discussion
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how do I record weekly cash sales before I have necessarily deposited them into my bankMmgu 41 views 2 comments 0 points Most recent by crystalwambeke November 1, 2021 2:26PMFind a Wave Pro
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There seems to be no email or customer support for Wave. The invoice button on my account isn't working, so I've opened an account with another provider for now.SJEMarketing 1 view 0 comments 0 points Started by SJEMarketing November 1, 2021 2:11PM Help Center Discussion
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Why are my invoices not sending? One account works fine, the other doesn'tSJEMarketing 1 view 0 comments 0 points Started by SJEMarketing November 1, 2021 2:03PM Sales & Invoicing Technical Support
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One of my Wave accounts doesn't work. When I send an invoice it doesn't send?SJEMarketing 1 view 0 comments 0 points Started by SJEMarketing November 1, 2021 2:00PM Sales & Invoicing Technical Support
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I'm brand new to Wave. I love the UI, great job (I compared it to a few others like Xero and there's just no comparison). Per Wave's suggestion, I'd like to set up my bookkeeper/accountant as an Editor, but Editor doesn't have bank access, apparently not even VIEWING bank transactions. I don't get it. How is my accountant going to be an accountan…
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I get Something is broken on this page error message when trying to access Invoices and Accounting Transactions. It has been working to access Purchasing and Inventory modules. This has been happening for the past week. However, I can sign in on a different laptop and access these items. I do need to get to them on my main computer though.IND_POOLS 11 views 0 comments 0 points Started by IND_POOLS October 31, 2021 1:58AM Sales & Invoicing Technical Support
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I love the waveconnect add on. We would have so much more flexibility if we could include categories for the transactions. Thank you for your consideration.bookkeep 13 views 0 comments 0 points Started by bookkeep October 30, 2021 11:57PM API & Integrations Feature Ideas
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Hello, I would like to attach a photo to each customer for easy identification. Similar to how smart phones attach an image/logo to a contact. Is this possible? BriBrian_K_Powers 12 views 0 comments 1 point Started by Brian_K_Powers October 30, 2021 7:25PM Wave Features
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When I open a new customer information page my home address is in the Billing and Shipping areas. I clear my address and put in the customers address. I then "save" that info. However, when I open that account again my address is back in there instead of the customers address. Any ideas how to correct this??????Jayhawk714 1 view 0 comments 0 points Started by Jayhawk714 October 30, 2021 6:17PM Sales & Invoicing Technical Support
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I live in New Zealand where the fiscal year ends 31st March. I ve set up the fiscal year in the settings but it does not show in the reports. I know it's possible to manually edit the dates but it takes many clicks back and forth and it's quite irritating. Why is it not possible to save a date range or have my fiscal year in the date range? ThanksJonJazz 1 view 3 comments 1 point Most recent by SAQG October 29, 2021 6:48PMAccounting Feature Ideas
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Hi there, I have just started using Wave and I am trying to create an invoice but whenever I go to save or preview it it comes up with the following: “Unable to save invoice, validation error” Could someone help with this? I’m sure I’m doing something minor wrong! Thank you!Jono_Ross29 871 views 12 comments 2 points Most recent by Prosurface October 28, 2021 11:07PMSales & Invoicing Technical Support
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I am getting this error when trying to list invoices. {"errors":[{"extensions":{"code":"FORBIDDEN","id":"edeed03b-7db9-4a6b-b6db-59145da6b44a"},"message":"Action not authorized.","locations":[{"line":1,"column":50}],"path":[&quo…frost123 51 views 3 comments 0 points Most recent by KieronB October 28, 2021 10:19PMAPI & Integrations Technical Support
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Hi Wave folk. Have you stopped the Wave mobile app in Australia ? It was working perhaps within the last week when I checked in to get some info while away. I went to use it to check something this morning, and I get a message . . . ! App update required This version of Wave invoicing is no longer supported. Please download the update to co…Hot_Glass 11 views 1 comment 0 points Most recent by Hot_Glass October 27, 2021 7:59AMWave Discussion
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Hi Wave folk. Have you stopped the Wave mobile app in Australia ? It was working perhaps within the last week when I checked in to get some info while away. I went to use it to check something this morning, and I get a message . . . ! App update required This version of Wave invoicing is no longer supported. Please download the update to co…Hot_Glass 31 views 3 comments 3 points Most recent by Hot_Glass October 27, 2021 7:56AMMobile Technical Support
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Is there away that when you catorgize an expense wave can recognize that transaction as the same thing evertime you download your bank transactions. Example: We pay the same person once a week. XYZ Cleaning service. Is there away for it to recognize the XYZ cleaning is professional services. Or McDonalds is meals? If not, can you add to your li…cwilliams2075 2 views 0 comments 0 points Started by cwilliams2075 October 26, 2021 11:24PM Wave Features
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1) When a client uses the ACH payment method, will this confirm the funds in the account are sufficient to process the ACH before giving me a notification the payment is received? I believe this is the case with CC payments, so I know if it processes they did not use fake details or details of an account with insufficient funds. 2) If the ACH pay…TimACA 1 view 0 comments 0 points Started by TimACA October 26, 2021 9:52PM Sales & Invoicing Technical Support
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I would like to know if Wave will be implementing the receipt upload in the future via web or app as we had in previous years. Is there a product roadmap available?
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I recently got a credit memo from a supplier and had no way to apply it but to make a negative bill which I will later have to delete once the credit is applied to a new bill. This is a very hard way to do credit memos. Also, the lack of ability to issue POs to suppliers is just terrible. I had to create an XLS sheet where I keep track of PO numb…
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Hi, I have two businesses and a personal Wave account, but while both of my initial businesses have a Nigerian address as I set, the other one is automatically set to US. When I try to change it, it shows me this error message. It's confusing for clients when I state one address but have a different one on my invoice and the Mave chatbot isn'…Afoma 1 view 0 comments 0 points Started by Afoma October 26, 2021 9:27AM Account Settings Technical Support
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does any one know how to add specific expenses to butter catagorize my expenses?ryguy 11 views 1 comment 0 points Most recent by KMurphyBaker October 25, 2021 11:35PMAccounting Technical Support
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I am trying to figure out the new receipts functionality - it definitely is not as user friendly as it was, but what concerns me more is that essential functionality has been lost: * If you start by importing a transaction from a bank statement, then you cannot assign multiple receipts against that single transaction. Even if you split the trans…
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Hey folks! We wanted to reach out to you proactively and celebrate all of the incredible feedback, questions and solutions you provide in our Wave community. Without you, the brave entrepreneurs, we wouldn’t be here doing what we love. For those of you who may not know, we offer community badges for your participation in our forum. One of our most…Barsin Announcement 1.6K views 14 comments 2 points Most recent by Feathers October 25, 2021 3:41PMPro Network Listings
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While I know that customer portals have been requested in the community elsewhere. In the short term, the ability to upload documents to the customer even via browser would be very helpful. Even for my own reference. Consider a simple Google docs integration for this even?RoninBuildersLLC 1 view 0 comments 0 points Started by RoninBuildersLLC October 25, 2021 3:20PM Mobile Feature Ideas
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Is it possible for waveapps to create a client portal, so they can be able to download their own invoices, a statement and see their overdue invoices, partial payments? They would really reduce accounting admin.Given_XBS 431 views 8 comments 4 points Most recent by RoninBuildersLLC October 25, 2021 3:15PMSales & Invoicing Feature Ideas
