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Discussion List

  • If I upload a new logo, will it appear on my existing recurring invoices the next time those invoices are sent?
    NSIKathie 1 view 1 comment Most recent by AlexL October 19, 2020 4:24PMSales & Invoicing Technical Support
  • Switching to Wave: Start here!Welcome to Wave! This guide will help you get set up no matter where you are switching from. It includes: Setting up your Wave account before switching Making the switch: Switching from Quickbook... Read the full story here
    System 7.7K views 3 comments Most recent by AlexL October 19, 2020 4:11PMHelp Center Discussion
  • Wave balance on the transaction list is £5221.23 (correct amount), whereas on the headings is --£39,778.77 with the difference of £45,0000
    Paramanathan 12 views 1 comment Most recent by AlexL October 19, 2020 3:56PMAccounting Technical Support
  • Finally got one email back saying they could help with the refund just let them know. I emailed back yess please refund my customer for invoice 2. Still no reply, in email I sent before I already asked for a refund.Nothing sent about them even handling it.Thought this was an easy app to use but when it comes to support they hard to reach and not v…
    Devante 2 views 3 comments Most recent by AlexL October 19, 2020 2:59PMSales & Invoicing Technical Support
  • Hi, I am looking for a bookkeeper ideally somewhere on the Australian east coast who is actively working with Wave and could potentially help with ongoing support and work. Thanks
    Micomp_Supp 22 views 5 comments Most recent by C2Caccounting October 19, 2020 2:28AMFind a Wave Pro
  • Anyone who has found a workaround for printing vouchers in Wave? E.g. Purchase invoice voucher, Journal voucher, Bank payment voucher etc.
    mhammadlatifACCA 63 views 5 comments Most recent by sagarprasai October 18, 2020 6:20AMSales & Invoicing Technical Support
  • OnaOna
    I would like to map some of my unpaid expenses to an account i set up in the Chart of Account name "Accrued Expense". At the moment all unpaid expenses in bills are mapped to Accounts Payable in the balance sheet. Can you advise how make changes for this. Thanks
    Ona 3 views 2 comments Most recent by Ona October 17, 2020 3:34AMAccounting Technical Support
  • Set up your Wave account before switchingAre you only looking for Payroll? Jump right to Switching from a payroll application. Set up your chart of accounts You probably have a set of accounts that you want to continue with. In the lef... Read the full story here
    System 8.9K views 13 comments Most recent by AlexL October 16, 2020 8:59PMHelp Center Discussion
  • I doubt that this is actually a "new" discussion.... Is it possible to create new categories of expenses? I have several areas of expenditures that aren't listed, or that I can't seem to find.
    athesp 1 view 1 comment Most recent by AlexL October 16, 2020 8:58PMAccounting Technical Support
  • I'm setting up Wave but a few customers already owe fees How do I add these to the Invoice. Then keep adding a weekly amount to the outstanding fee
    JoanneRachel1974 12 views 4 comments Most recent by LoriR October 16, 2020 5:33PMAccounting Technical Support
  • Is there a way to export searched transactions in Wave to an Excel or CSV file? If I did Menu > Accounting > Transactions > applied specific filter (eg. Category = GST) and clicked Apply, it shows all the transaction I was looking for. Now, I would like to export this searched transaction as an Excel or CSV file - is that possible?
    Nish 4 views 1 comment Most recent by JulianP October 16, 2020 4:46PMAccounting Technical Support
  • I have a couple of invoices where payment has been received yet that are being shown under "Discount on services". Attached are the screenshots to explain the situation.
    CMA_Akta_Kariya 12 views 1 comment Most recent by JulianP October 16, 2020 4:10PMAccounting Technical Support
  • I have 3 bank accounts. I am trying to toggle an account to ON but it keeps spinning. Why will it not toggle on? I am trying to manually pay an invoice that was paid via check. Under Payment Account there are two selections: Cash On Hand & Owner Investment / Drawings. If any bank account is toggled on, will the dropdown under Payment Account…
    Dawg 2 views 1 comment Most recent by AlexL October 16, 2020 4:09PMSales & Invoicing Technical Support
  • It would be really helpful to have a field within a Product entry that allows a Part number and/or SKU and allow the option of whether that is visible on estimates and invoices. I like having part numbers associated with entries, so it's easy to know what to order when a customer has accepted a proposal, but I don't like it being included in the …
    Spoonhandle 42 views 1 comment Most recent by AlexL October 16, 2020 3:45PMSales & Invoicing Feature Ideas
  • I have purchase washer and dryer for my laundry shop which required an installation of facilities such as heater, water tank and gas pipeline; also renovation for the shop. How do I record all these purchase/expenses in my account? Should I split and record only the washer and dryer as Asset under MC & Equipment and then split the recording of…
    Zalina 12 views 1 comment Most recent by JulianP October 16, 2020 3:00PMAccounting Technical Support
  • Hi everyone, I've been trying to read up a bit on this, but must confess I just find all very confusing. If I'm uploading bank transactions via a CSV file and this, naturally enough, contains both deposits and expenditures, I've only just tried this with my test account to make sure I lined up all the fields correctly (which worked, so Woo Hoo!…
    Bowjest 2 views 2 comments Most recent by Bowjest October 16, 2020 7:54AMAccounting Technical Support
  • Is it possible to cancel an invoice that I have already approved and sent to the client? The situation is as follows: a travel agent booked a room for a customer for two nights and I sent the invoice (not yet due). A month later they changed the booking to three nights. I sent a new invoice for the extra night. Now they inform me that they want on…
    Therese 3.9K views 6 comments Most recent by alsabbagh October 16, 2020 3:01AMSales & Invoicing Technical Support
  • My business is small (property rentals) and while it’s been useful getting things sorted to see that income and expense, the main purpose of accounting this way now is 100% about tracking a Personal Loan to a family member, I’ve managed to get the past 4.5 years recorded properly so far, but this has only been for things that can actually be seen…
    C_Whitaker 32 views 3 comments Most recent by AlexL October 15, 2020 8:45PMAccounting Technical Support
  • We are a sportclub. We do not sell products but have income for different services eg. competition fees, affiliacion ect. If i invoice a member, lets say it is for competition fees, the system post the invoice to sales. Can i change the system so that the invoice is posted to competition fees? How can i do this.
    mssu 1 view 1 comment Most recent by JulianP October 15, 2020 8:00PMSales & Invoicing Technical Support
  • How to read a balance sheetA balance sheet is a list of how much a business has, how much a business owes to others, and how much is left for the owner(s). The core accounting equation is Assets = Liabilities + Equity. This ... Read the full story here
    System 721 views 2 comments Most recent by JulianP October 15, 2020 7:17PMHelp Center Discussion
  • I am wondering how to correlate IDs being used in Wave's GraphQL API vs. what I am seeing in Wave itself (either in my account or in data exports). It would appear that the API uses/returns a hashed or encrypted IDs. My question is if there is way to convert IDs that the API returns to the actual ID. An example is with creating a transaction thr…
    twestrick 31 views 3 comments Most recent by twestrick October 15, 2020 5:32PMAPI & Integrations Technical Support
  • I have expenses for a small enterprise that are to be reported separately from my main business but are run through the same bank account as my main business. There is an other income account type category but no other expense account type category to create accounts in. If I create another account called other income it will just be totaled with…
    Mowally 143 views 2 comments Most recent by contact_IL October 15, 2020 3:56PMAccounting Technical Support
  • Hello. I would like to be able to record a transaction in Wave when a sale is made via Stripe. I see that there is a Zapier integration for this. I would like to be able to make this happened via Pabbly Connect. The Pabbly developers say that I need an API end point for “Create Transaction”. How do I get this end point or information on this e…
    Admiraltk 1 view 1 comment Most recent by PaulC October 15, 2020 3:14PMAPI & Integrations Technical Support
  • Hi, I have recorded many transactions for sale into one account only under "SALES". However I want to reorganize my sales into under few names of sales. I already change the item/product into new name. But it can only be seen in P&L only for new transaction. ALL the transactions(old) could not reorganize into new names accordingly. I…
    Mutheerah 11 views 1 comment Most recent by AlexL October 15, 2020 2:16PMAccounting Technical Support
  • I have a shopify store and I can export my orders from Shopify into a spreadsheet. How do I get those orders into Wave?
    valhallagames 2.1K views 20 comments Most recent by Barhead October 15, 2020 2:09PMAPI & Integrations Technical Support
  • I checked the help section, it says to click om Manage your profile, i dont seem to have that option?? Please assist TIA
    ZINBALI 2 views 1 comment Most recent by AlexL October 15, 2020 1:40PMUsing Wave
  • Hi I am in the UK, and I have Wave setup for my business in GBP. I invoice in different currencies and I have my stripe account linked to my wave account with both a GBP and USD bank account to receive sales deposits. However, if I try to invoice in USD I cannot switch on the credit card payment option and get error: Credit card payments are t…
    houseofcrouch 32 views 5 comments Most recent by JulianP October 14, 2020 6:44PMSales & Invoicing Technical Support
  • I have spent 3 hours on trying to reach someone, I had a client pay through this app and I don't do, it was a mistake and now can't withdraw, my I'd expired, they won't accept it, I am gonna have my client order a stop payment. Biggggggggggest hassle I have ever dealt with and I still have nobody to help me
    Shane1488 2 views 1 comment Most recent by JulianP October 14, 2020 6:10PMHelp Center Discussion
  • rlrrlr
    I can not get my Estimates Page To Open. Everything else works fine, but when i click on Create an Estimate , the page begins to open but only a blank screen appears. I have read that i need to allow virus protection access, I attempted this, but it has not changed anything. I am not really knowledge about app permissions. I have attempted to cont…
    rlr 51 views 1 comment Most recent by AlexL October 14, 2020 4:37PMSales & Invoicing Technical Support
  • And apparently it is impossible to get anyone from Wave to help. The BOT is useless, I have a client wanting to pay automatically to a reoccurring invoice, meaning Wave will be getting reoccurring income, and you think I could actually get a response to tickets put in over a week ago?!? Thanks Wave it has been fun, but I have had nothing but is…
    403AV 4 views 1 comment Most recent by AlexL October 14, 2020 4:33PMSales & Invoicing Technical Support