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Hello everyone! BRAND new to Wave (as in... today). I sent my first invoice this morning and the client chose to e-transfer me (he's older and afraid of tech). I'm trying to mark the invoice as paid, but I'm completely confused by the "Payment Account" dropdown... it only offers Cash on Hand, Owner Investments, and Wave Payroll. I click…ColinSimmons 21 views 1 comment 0 points Most recent by AlexL February 11, 2021 2:48PMSales & Invoicing Technical Support
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Hello - how can I get this fixed? Wave support is only bots, can't call or chat with someone who can fix this. I was charged $92 for February even though I deactivated my account weeks ago! And no one is answering the number given on my bank charge! This is bordering on fraud and I need to know how this can be rectified.ppinc 1 view 1 comment 0 points Most recent by AlexL February 10, 2021 9:17PMPayroll & Employees Technical Support
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I’m supposed to receive a deposit but account has been closed .Will Ky still comeDeuce 11 views 1 comment 0 points Most recent by AlexL February 10, 2021 9:12PMSales & Invoicing Technical Support
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Hello - I am struggling to correctly manage payroll transactions as the net pay and tax transactions are being duplicated when imported from my bank account. What should I be associating with the clearing house vs payroll liabilities. HelpFPride 63 views 3 comments 0 points Most recent by AlexL February 10, 2021 9:06PMPayroll & Employees Technical Support
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I paid a 1099 contractor's bills via the Payroll function 4 times. The first three I was able to merge the Accounting/Transactions Bill/Payroll entry with the Bank imported Withdrawal entry. The 4th set of transactions allows me to check both entries and Merge button is not greyed out and I can click it but nothing happens. Transactions have match…jchazo 40 views 3 comments 0 points Most recent by NancyC February 10, 2021 8:42PMPayroll & Employees Technical Support
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We need notifications by e-mail to be send out to customers and to ourselves when a credit card on recurrent billing gets declined. This is definitely a valuable feature that needs to be implemented ASAP by the developers!kustercomputers 11 views 2 comments 0 points Most recent by kustercomputers February 10, 2021 8:41PMSales & Invoicing Feature Ideas
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I am a retired accountant but still do bookkeeping for my entrepreneur children. I have their bank accounts set up to as connected banks. My daughter works with a floral wholesaler and her debit card purchases there continually go to Meals & Entertainment. I don't know if I somehow caused this or the system sees something in their name, but…Ariel798 1 view 1 comment 0 points Most recent by NancyC February 10, 2021 8:00PMAccounting Technical Support
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S-Corps can contribute to employee SEP IRA and have until their tax filing deadline to do so (March 15 + extentions). The deduction is made on line 17 of the 1120S for the year it relates to. Question: For a CASH basis S-Corp, assume SEP contributions (destined for 2020) are pulled from the S-Corp bank Feb, 2021. How should this transaction be r…dontworryaboutit 81 views 1 comment 0 points Most recent by NancyC February 10, 2021 6:51PMAccounting Technical Support
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I have 2 scenarios where time and again, I've wished I could archive Products and Customers. My business doesn't have many repeat customers (or each customer has a shelf life of about a year at the most where I'm billing them multiple times). After several years, I'm now left with a monstrous list of clients to sort through when looking for conta…czyadgrl 1K views 64 comments 6 points Most recent by AlexL February 10, 2021 5:29PMSales & Invoicing Feature Ideas
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I have my COGS accounts set up but cant figure out to to use them.SticksandStemsbyDev 2.9K views 7 comments 0 points Most recent by AlexL February 10, 2021 5:05PMAccounting Feature Ideas
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We make repeated purchases from a suppier every month and our terms are that we pay by the end of the following month. How does one make a single payment for those bills
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How do I change the order of accounts when doing bill payments? IE: when trying to Record A Payment I want to change the first Payment Account that come up.LoggersWife 1 view 1 comment 0 points Most recent by JulianP February 9, 2021 9:25PMAccounting Technical Support
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Hello, I have a bill from a vendor. I am copying the bill details into a Wave bill (amounts, taxes, etc). However, the bill is in USD, and when I pay it with my credit card in CAD, my credit card charges a specific conversion rate. I am entering this exact conversion rate into the bill, and the bill automatically calculates the CAD amount based on…Maxim 11 views 1 comment 0 points Most recent by JulianP February 9, 2021 8:06PMAccounting Technical Support
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Hi, I have somehow duplicated one of my bank accounts - how I don't know! On my banking connections the info is correct, but in my chart of accounts the account is duplicated, as well as the opening balance and some transactions... How do I delete this please??Louisevh 579 views 10 comments 0 points Most recent by JulianP February 9, 2021 7:29PMAccount Settings Technical Support
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What control does the client have over automatic payments? Can they turn it off? Can they change card numbers or update expiration dates?JohnHorning 1 view 3 comments 0 points Most recent by JulianP February 9, 2021 7:26PMSales & Invoicing Technical Support
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Is there a way that Wave can determine sales tax based on customer address? I am switching back to Wave after going to QBO for a short time. QBO will determine sales tax rate based on customer address. (State plus local option tax.) It and connection directly to Capital One were the two great features.qcaDogWatch 12 views 1 comment 0 points Most recent by AlexL February 9, 2021 7:11PMSales & Invoicing Technical Support
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I'm a freelance graphic designer. If I quote on a job there is mark up on the materials used for the job. I would like to put the actual price of materials used against the invoice so I can run a report on profit on that job. Is there a way to do this?melj 11 views 1 comment 0 points Most recent by AlexL February 9, 2021 3:57PMAccounting Technical Support
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hello there i am not able to create new invoicesbryanauto 11 views 1 comment 0 points Most recent by AlexL February 9, 2021 3:42PMSales & Invoicing Technical Support
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On any given pay period, I may have one or more Deleted Payrolls due to last-minute modifications as I am processing. The deleted payroll journal entry always shows up on the Transaction page and prior to the upgrade, I would just delete the bad ones and Approve the correct one. Now when I try to delete, the error msg says "The selected tran…bucy99 451 views 11 comments 2 points Most recent by AlexL February 9, 2021 2:53PMPayroll & Employees Technical Support
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I am in the process of making a website for a business I want to start and it says it doesn't accept online payments and i'm totally confused on how to fix it and it says that I can fix that with Waves.MeishhTreatz 11 views 1 comment 0 points Most recent by AlexL February 9, 2021 2:38PMSales & Invoicing Technical Support
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We do not bill customers directly or use Wave to send invoices. We have two platforms that pair with Stripe to manage our sales. One is our website platform that automatically bills our customers for their subscription, and the other is ThriveCart, which manages our product and service purchases. All of our sales then flow into our Stripe account.…CharlysAngels 31 views 1 comment 1 point Most recent by AmandaRussell February 9, 2021 2:26AMSales & Invoicing Technical Support
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I just tried to log in to my account that was working well until today. I can't log in. I'm in Thailand and I'm not sure as this is the problem as the only options available now are USA and Canada. It was working great with Thai Baht until today. Any ideas? Thank you in adavance JuanJuanito1971 31 views 1 comment 0 points Most recent by KiahD February 8, 2021 9:30PMSales & Invoicing Technical Support
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We used to be able to click on the headers in the transaction screen and sort by dollar amount. Why can't we do that anymore?
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Hi, I have an unbalanced balance sheet and tracked it down to the exact date 7/1/20 and amount $115.96. This particular journal transaction is something I do every month and on this particular date it did not post correctly. How do I fix this problem since I want to start my 2020 business tax return as soon as possible and need my financial report…karenz 11 views 1 comment 0 points Most recent by AlexL February 8, 2021 6:36PMAccounting Technical Support
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What is the best way to track my livestock? I can track the purchase costs for them when I buy them and the sale price when I sell them but what about the ones that are born? How do I indicate that the number of head have grown? Also, how would I categorize one that died?Farmer_Frank 11 views 1 comment 0 points Most recent by AlexL February 8, 2021 6:33PMAccounting Technical Support
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Hi! I've been struggling with handling security deposits through Wave. I browsed topics about this and realise that it isn't actually built in Wave to do that. But perhaps someone has an idea for a workaround that suits my needs. We rent out rehearsal spaces for bands and hence require a security deposit from them. Since we also have two months no…Tapetown 1K views 5 comments 0 points Most recent by AlexL February 8, 2021 6:30PMSales & Invoicing Feature Ideas
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Hi All, A quick question, is there an HR system that integrates into Wave? I think this will be a great added value and would be best if Wave introduces one. This way it will truly be an all-in-one systemPlignDigital 51 views 1 comment 0 points Most recent by AlexL February 8, 2021 6:17PMAPI & Integrations Feature Ideas
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Good Day, Can someone please assist me in regards to why I cannot edit, create or use any of the wave functions currently?Jamie_1983 21 views 3 comments 0 points Most recent by AlexL February 8, 2021 4:14PMSales & Invoicing Technical Support
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This question may have been asked already but I cant seem to find the information. Can one create two different invoice templates on one business account? For example I have two different bank accounts so I want to have an invoice template for classes with the one lot of banking details and another one for products which has a separate bank acco…Ilhaam 31 views 3 comments 0 points Most recent by AlexL February 8, 2021 3:52PMSales & Invoicing Feature Ideas
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I've been searching and can't find a straight answer. On the balance sheet I see where Wave sums the totals for the year and puts all profit into the "Total Retained Earnings" row. That is great, exactly what I want. On the chart of accounts, I see the section for "Retained Earnings: Profit" and the default account "Owner'…SKN 332 views 3 comments 0 points Most recent by Mikeg February 7, 2021 3:59AMAccounting Technical Support
