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Discussion List
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I correctly recorded a payment for an invoice in Wave. When I go to pull reports, the transaction is not showing up in the income account. The amount of the income has been added to the expenses total on the P&L but can only be found in the AR account. I have pulled the reports several times over the last few days and the issue remains.
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Hey guys, There are 'Transfer out' transaction but I don't know where it transfers to. Normally, when you transfer between 2 transactions, there should be a button 'View other transaction' when you view the transaction detail. In this case, I have no clue. Take a look at this: http://recordit.co/pUPxsTSUgc
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Hey guys, I've added GST 10% to my accounts. Invoice client is $500 inc gst Price: $454.55 GST 10: $45.46 (but should show as $45.45) = $500.01 should be $500 Anyone know why this is rounding up? Thanks in advance.
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I can't get my reconciliation screen to load I keep getting a "Page Unresponsive" popup. All the other sections load fine and I can navigate them. Just the reconciliation becomes "Unresponsive" I have tried clearing cache and history, using Microsoft Edge browser, Logging in as a different user, shutting down my computer.
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I have two businesses and my personal accounts in the same Wave account. I added a user to business A so they could enter receipts using the android Receipt App. They downloaded the app and logged in and started snapping receipt which the App tried to put in my Personal accounts, they didn't get as far as being entered because they could see the e…
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I don't see any options besides deleting the invoice entirely. I'd like to void the invoice and send a copy to the client. Any ideas? Appreciate any feedback!
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I have a customer who has 2 outstanding invoices in the system. Let's say each invoice was worth $10. Using the Wave credit card gateway, the customer paid the full amount owing on the account, but as a single payment against just 1 of those invoice. E.g., They opened Invoice #1, and paid $20 against it. Invoice #1 is now marked "Paid"…
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I've attached a picture to show the error. If I earn income, but then have to refund that income, which results in the account totaling $0.00, this balance still shows up on the PNL. PNL should only show accounts that equal anything but $0.00. The end result is it makes the PNL longer than it needs. Can you guys fix? Thanks in advance.
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I'm not sure if the PNL has always been able to compare 2 periods, but it's a good feature so glad it's there. When comparing 2 periods, I believe the "Change" columns are a bit screwed up. I've attached a picture. If you look at "4210 assignment fees", the % shows it in relation to the 2nd periods value. 82.14% is a percen…
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How to export user name,phone number,mail I'd from app or website to excel....
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"I'm trying to account for all the Stripe merchant charges over the year but finding it difficult. I just tried to contact support with the following but got the message "there was an error processing your request please try again later" - not great. Anyway apologies if I'm missing something obvious but this my support request: I'm…
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I'm a UK business working in GBP, but I have some suppliers who bill in USD. I've entered the USD bills OK ($19 a month), and I have matching payment data imported from my bank (via a CSV) However, when I go to the Transactions page and try to "choose a category" > "Payment Sent for a Bill in Wave" any of these bills I selec…jowettenterprises 21 views 0 comments 0 points Most recent by jowettenterprises December 10, 2018 11:36PM
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Hi, I've deleted all of my invoices, but I still have an amount at income in Profit & Loss.When I'm opening the detail Profit & Loss, I can see a list of Invoices (which where already deleted) and when I'm trying to open one there is an error that the page dose't exist.What can I do?Thank you!
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It looks like I entered a couple hundred transactions under "Personal" that I should have entered under my wife's business (I'm an Editor). Is there a way to transfer all of these transactions?
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Hi, I've deleted some of my invoices, but I still have the amount corresponding to them at income in Profit & Loss. When I'm opening the detail Profit & Loss, I can see a list of Invoices (which where already deleted) and when I'm trying to open one there is an error that the page dose't exist. What can I do? These invoices were intentio…
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Does anyone know how merge an etransfer paid to a vendor with the bill payment record. I can't balance because they won't merge.
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I'm getting ready to allow access to my Wave account(s) to a new CPA I am hiring to help get me organized and caught up on the setup, systems, reporting, etc Since EVERYTHING I have, and literally my ENTIRE business is inside Wave, is there a way to: a) Make a FULL and COMPLETE copy of everything and get this as a back up data file? b) Create a…
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Hi there. This is the problem, when checking 'payable and owing' on the dashboard I have a sum for 'coming due'. When I click on 'coming due' I get the list of invoices, however in this list is also the name of a client with no other invoice details and this client doesn't owe any money so the listing is there unnecessarily. If I go to 'invoices' …
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.csv statement files which I could upload a few days ago - now do not (using them as a test when current files wouldn't upload) I have even got down to saving from Waves template file ( saved in google sheets) a .csv with only 2 transactions in it Is this a site problem ? Need urgent help please as there are hundreds of transactions I want …
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HI Wave community. I have faced this earlier of the year but decided to not bother with it, thinking perhaps its a bug that would eventually be fixed, but right now it seems it's still happening. It could be some setting I have that I messed up and I would like to know how to solve this. My statement balance in Wave and my bank balance is off b…
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Hi I am unable to add a support user to my business acount. I keep getting a message "Oops. There was an error loading your data. Please try again". Can you please assist with this? Thanks
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Legacy Texas made changes to their login procedures weeks ago. I contact support and was told Yodlee would fix the problem. So far - nothing. Can someone provide me a status update? I'd like this resolved so that I can resume using Wave - especially before year end so that I can do my reporting for taxes! HELP!!
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Hi, I've just set-up an account & sent my first invoice (yay!) Unfortunately, there is a continual error message 'There was an error rendering your PDF.' whenever I attempt to export the invoice to pdf. I also ticked the box to send the invoice as a .pdf attachment but that didn't work either. Is this a known issue? Thanks! Tara
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Hi All, I have downloaded a bank statement as a CSV file from my bank (Members Equity) and tried to upload into Wave, without success. I have cleared my cache and done a hard reset, as per advice elsewhere. I have tried taking it into Excel as an xlsx file and resaving as both UTF-8 CSV and ordinary CSV. Still no joy! I have three columns and the…
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I have been using Wave accounting for several years and this issue has been there from the very beginning. Not only is it extremely difficult to find, but based on removal of the "sort by amount" feature, it will be be near-impossible. Let me explain. I run a service business with a relatively small number of services. This means I g…
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I have read in other discussions that you can disconnect from the partner sign on in order to be able to utilize the mobile app. How do I go about doing this?
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I have tried emailing Wave customer support several times over the past few weeks (3 different times, 2 through the "help" option, 1 through chargeback) and still haven't heard anything back. 1) It shouldn't be this difficult to reach a customer rep to fix the issues as they occur in my account and 2) Wave should never authorize a bank w…
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I have a recurring payments in Paypal that are not showing up at all in Wave. My other Paypal transactions are there, just not the recurring ones. How do I fix this?
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My currency is set to Mauritian rupees and it displays the symbol right on the site as Rs. But when I export the PDF of an invoice all the money symbol have a bar on the R which is wrong. How can I correct that?
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I just went to catch up on all my receipt verifications from the last couple of months (been busy and fell behind), only to find out even though I've taken photos of all my receipts, none of them since the end of September have processed. They're all still under the "processing" category on the app and have not shown up in my receipts on…
