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Discussion List
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Recently bought a new PC running Windows 10. When imputing and saving Journal Transactions, everything is fine, but on opening up the same file to add more transactions, they are all muddled up and not in order! Is their a way to solve this error? Screen shot attached.
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I have been trying to categorize my transactions and when I click the pull down menu on a transaction from my iPad, as I usually use to do this, it doesn’t recognize that I want to click on one of the options on that menu. It instead thinks I am trying to click on what is under the menu that pops up. This is very frustrating as I do all my work fo…
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Hello, I have requested an Export Data to Excel, several times, however, I am not getting the email back with the Data. I have checked, I have only one email and it is the primary one. Can you check please. My email address is pocketgamesaustralia@hotmail.com I would really like to continue to use your software, but I need to be able to export…
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OK so I'm a new WAVE user (Australian based / gst registered) and loving it so far - but I am having issues with Credit Card Payments (via stripe) and how to record them properly as I'm getting double entries into my Transactions and am unsure how to sort this out. I have searched a few threads on Stripe payments and still can't really see how to…
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Hi, I've question about the importing transaction features. So I've got CSV/OFX files from the bank. Imported into the credit card account in wave, it seems all negative amount has been imported as deposit and all positive amount been imported as withdraw. For example This will show up as a deposit green after importing. It the importing fe…
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I would like to assign a Selling-Price and Buying-Cost to the same item, such that the Selling-Price shows up on an Invoice/Estimate and the Buying-Cost shows up on a Bill. Is this possible??? Currently, when I add a product/service that is bought and sold to a Bill, the Selling-Price shows up automatically, so I have to manually look-up the Bu…MammothEngineering 181 views 0 comments 0 points Most recent by MammothEngineering November 1, 2018 2:59AM
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Good day, please can someone tell me where would on insert the company registration number. there are some places like footnote and notes, but this info should be under the company details together with contact details etc. is there a way to add more lines to the details portion of the business
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See picture. Not sure why it's showing the Accounts twice. I have troubleshot & can't remove it. The account with $$ values are correct. Then there is a $0.00 line item. The $0.00 shouldn't be there ... ??
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Hi, my invoices have disappeared. They aren’t in paid, unpaid, or all invoices tabs. I think it may have been because I deleted the sales tax they were assigned? I deleted this as I needed to produce another one that was recoverable) Is there any way of retrieving these? 🙏🙏🙏
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Wondered if you can split out the VAT on purchase transactions automatically uploaded from the bank without having to enter the invoice and then create a bill payment? Thanks smile:
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Been trying on different browsers but I just can't seem to get 'Account Transactions - General Ledger' to load at all. The spinning won't stop and no data is displayed, basically the buttons get frozen. In Firefox I received this error warning: "A script on this page may be busy, or it may have stopped responding. You can stop the script now…
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Hi Wave Support Team, I couldn't delete a duplicated bill. It does not shown in Purchase/Bills but it appears in Accounts Payable. Please help. Thank you Thao
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* I connect to the banks and credit cards and load a bunch of expenses. * I assign the expenses to accounts, e.g., Travel or Contributions. * The next time the same vendor appears (under Description) Wave may or may not remember what account it was assigned to. I get tired of always having to tell Wave that SONIC is my internet provider and not a …
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I raised this before. Why do I have to reset my password every single day ?? Every time I try to login it tells me password is incorrect, I res- set with a variation of my password and works for 1 day, then next time I have to reset it again. I switched to explorer from chrome and Firefox to clear my cookies every time in explorer which I never u…
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Hello, I am under the Purchases -->> Products and Services -->> Add a Product or Service -->> Expense Account. Here I am given an option of choosing an existing type of account, but what if the same doesn't exist and I want to add a new one, is it possible? If YES, how? Thanks
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Right now i have 2 accounts and 1 was just for more of an experiment but the other is my legitimate business which is set to "Editor" or "collaborator" how do i make this my primary ?
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I recently encountered this situation on invoice payment: First I've issued an invoice then updated the invoice with a new item. When the client tried to pay the invoice (CC) they came across an error message and couldn't pay ( don't know what the message was exactly ). I duplicated the invoice and deleted the old one and only then the client was …
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The email field from the Vendors section has disappeared. I was going to add a vendor and I've realized that this field is no longer visible. Is this a known bug?
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Hey all, First time poster here. I've noticed a few glitches here and there while using the new look Wave (which looks great btw!): 1. Sometimes I try to login and the site brings me to a 404 error page ... if I clear my browser cache it usually fixes the issue, but this has been happening a lot more frequently after the updates - any suggestion…
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I'm in the process of switching over from QB Online and am trying to import my customer list. I've downloaded the database and converted it to a CSV format file. When I go to import, the preview is perfect, but it will not import any of the customers. How can I fix this?
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i cannot get the website info to show/print on the actual invoice ie, cannot find where to edit invoice template Bill To: http://www.anywhere.com
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I've sent 2 tickets now for the same issue, and other than auto-replies, have not received an answer. My client is anxiously awaiting financial reports and I can't complete their work without some help from the support team.
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See screen shots. I originally made a journal entry that i did not like so I deleted it. I then made a proper entry to DR my bank account & CR Income for sale of a property. It's properly annotated on the PNL on 4910. Unfortunately, there is a Cash & Uncategorized Income entry that cancels each other out, but has no associated entry …
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Why the Recurring Invoices doesn't appear in the Customer Statements?...
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Hi All, I have an issue in the above report report. In my business, I can get payments from customers in different currencies. So while creating invoices for customers, some are created with USD dollars, some other customers with ILS and so forth. However, when I generate the report "Income by Customer", I found that the system shows al…
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Yesterday I entered a large batch of expenses. Today, many of them are missing. It seems to be random and I don't have any filters activated. I really do not want to re-enter all those expenses. Can anyone help?
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Hi, we are a new business and i have zero accounting background. I generated a Q3 P and L statement,and its not adding up, for the cost of goods segment,a particular bill is debited under the product sales details,such that it is debited from the income,and this is not so for all the bills in Q3,just that particular one. It is not now reflecting i…
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Under the Purchases > Bills section I can see a list of the bills I have entered, however, if I click on a bill I get an error page. Server error? Error code: 500 • Error reference ID: 1eadd8024afa4644beeb6758c9ca6515
