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This messed me up last year and I still do not quite get it. I have a business checking, business saving, personal checking, and personal saving. Let's say, I have income of $450 from a source. I label that as "Subsidy payment" in the correct account, where the money was received. Then, I transfer it to savings through my banking app…WillowTreeTherapy 1 view 0 comments 0 points Started by WillowTreeTherapy December 3, 2021 5:52PM Accounting Technical Support
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So I don't know if this is possible, or allowed... I have a customer I do monthly services for, and they would like to just prepay for all of 2022 services, in 2021 for their tax purposes. This however, would be a negative for me next year. Is there a way to work it so that I can invoice them, so they can pay for next year, but it doesn't hit my …
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Is anyone else having problems with Gmail tagging Wave invoices/receipts as spam? In the past week or so this seems to be happening a lot. I know Wave can't control Gmail's spam filters, but wondering if there's anything you can do on your end to make these emails play nicer with Gmail? I'd rather send through Wave than use the Send through Gmail …HandymanHeadlee 771 views 11 comments 1 point Most recent by Sebastian__ December 2, 2021 5:10PMSales & Invoicing Technical Support
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Hello, I used to be able to capture a credit note in my bills. I created an item called "credit note" which I posted into my "other current assets". After payment, I used to have an option called "Refund received for a bill in Wave" when matching invoices. Has this been eliminated? What is now the work around for a su…Martiniz2701 11 views 0 comments 0 points Started by Martiniz2701 December 2, 2021 3:07AM Sales & Invoicing Technical Support
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Hello, I used to be able to capture a credit note in my bills. I created an item called "credit note" which I posted into my "other current assets". After payment, I used to have an option called "Refund received for a bill in Wave" when matching invoices. Has this been eliminated? What is now the work around for a su…Martiniz2701 13 views 0 comments 0 points Started by Martiniz2701 December 2, 2021 3:05AM Sales & Invoicing Feature Ideas
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Can you create invoice payment reminders as standard for ask invoices created or do you have to do it manually each time?OliveOlive_Rob 41 views 7 comments 0 points Most recent by Abraham_Garcia46 December 1, 2021 2:12PMSales & Invoicing Technical Support
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My customer paid via bank payment on 21st I’ve not received payment in my bank account yet today is 1st December but it says 7 days which is more than.Jdemenik 11 views 0 comments 0 points Started by Jdemenik December 1, 2021 10:20AM Help Center Discussion
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I would like to connect my bank account to Wave so I can offer credit card payments to people. It is a small bank though and it isn't "among the 15,000 financial institutions that Wave supports". All I have from my bank is a PDF statement. Here is a copy and paste from their "help" section: _ Most online banking sites will al…
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We used the ERC this year, and in Q2 and Q3 Wave filed Form 941 with the IRS indicating that we had an Overpayment (Line 15) and checked the box "Send a refund." However, to my knowledge, I've not seen the refund from either quarter. Is there a way to tell how this refund was made (e.g. direct deposit or mailed check) and if it even was…Spencer55 110 views 0 comments 0 points Started by Spencer55 November 30, 2021 9:04PM Payroll & Employees Technical Support
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I make use of the checkout feature for creating simple product checkouts - but we have a need to dynamically create these as our pricing fluctuates frequently. Is there a way to use this feature and set price dynamically? I also tried to accomplish this via invoices, but it seems the payment is always editable to allow partial payments, and I wou…Vanyn 51 views 1 comment 1 point Most recent by magicmike November 30, 2021 8:12PMAPI & Integrations Technical Support
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To my knowledge no one inside or outside of WAVE has created a written user's manual. Yes, the old fashion kind with step by step instructions with readable illustrations and an index, etc. (i.e. The Missing manual for Quick Books) If you know of one please advise. Does anyone think there is a demand for this kind of resource for WAVE?
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Anyone Help ? Somehow my email has been deactivated and now I don't receive the verification email. Kindly help my email id is *******@*****************.***Ameem 101 views 4 comments 0 points Most recent by Shadeki November 30, 2021 5:04AMAccount Settings Technical Support
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Hi! Don't know if this has been requested yet, but I think it would be really useful if there was a feature or integration with something like Toggl that could track my time on a client project and then send that time to an invoice on projects that I charge hourly for.AmeliaO 92 views 3 comments 4 points Most recent by brownja November 30, 2021 12:52AMSales & Invoicing Feature Ideas
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I have a bill that I entered manually today that was paid in a transaction that was synced through my bank from earlier this month. When I go to category and choose "Payment Sent for A Bill in Wave" and then select the matching Bill, I get a generic error that says "There was an error saving your transaction. Please try again."PartySizeCycling 11 views 0 comments 0 points Started by PartySizeCycling November 29, 2021 9:34PM Sales & Invoicing Technical Support
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I finally found instructions for recording a starting balance for my accumulated depreciation ($2,500). It works fine as far as being reflected on the BS as a contra Asset account and my equity balance is correct but because the offsetting journal entry is "depreciation expense" it includes the $2,500 in my current P&L which incor…
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Can each businesses default email be declared in each businesses' profile so that the user doesn't have to select the default email for the whole Wave account? I'd prefer for separate businesses to have their emails declared here so that when emails are sent out you're confident that they are being delivered using each businesses own email address.Gordon 151 views 11 comments 2 points Most recent by Jacob_Davis November 29, 2021 3:34PMSales & Invoicing Feature Ideas
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I was planning to use Wave for accounting, payroll and other payment services; keeping this in mind I bought $329 two hours session, NO email response of questions, no support line and in two weeks I got only one appointment; So now I am thinking should I really join Wave with such poor response of communication, no support line, email contact etc…
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Hi all; Was wondering if anyone could help me with a new issue thats cropped up. I have been adding our company bank details in our invoice memo for ages, however, recently this is being converted to LT 4*** **** **** *004 81 I've tried no spaces, spaces etc, it seems like a RegEx rule. This is obviously a massive inconvenience as it is essentia…Bruce_Hunt 141 views 11 comments 1 point Most recent by xilart November 29, 2021 1:00PMSales & Invoicing Technical Support
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Hi, I'm trying to figure out the best approach for recording the lending of money to my company. When I've lent money I had been adding an income to the Checking Account and categorising it as Shareholder Loan, but this doesn't look right in the reports. Should I add an income to the Shareholder Loan account then create an expense Checking Accoun…trist 741 views 2 comments 0 points Most recent by newby November 29, 2021 12:38AMAccounting Technical Support
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I'd like to record the sale of the capital asset. This is how my journal entry current looks like. How can I add a category for the debit category?jininvt 41 views 4 comments 0 points Most recent by Mikeg November 28, 2021 3:31AMAccounting Technical Support
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We've seen requests to add a deposit feature within our Invoicing platform in Wave. We'd love to hear how, if implemented, you would use this feature and what functionality you'd like to see come along with it.AlexL Poll Announcement 493 views 20 comments 5 points Most recent by AdamNitro November 26, 2021 10:46PMSales & Invoicing Feature Ideas
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I've seen this reported previously, but not the solution. Wave has always worked for me until now. This is the first time I've used it since the update and I can't get past the error message when trying to split a transaction. When I click on SAVE, I get the error message. There was an error saving your transaction. Please try again.FairyProofMother 842 views 7 comments 1 point Most recent by Chemist867 November 26, 2021 9:41PMAccounting Technical Support
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I have one account for a credit card. I duplicated a transaction as it was from the same company/expense type - but changed my mind and no longer needed the transaction. I deleted the transaction, but the account total never updated. I recall this happening ~a year ago and someone from the Wave team had to refresh my account? Could someone from t…KevinK 11 views 1 comment 0 points Most recent by KevinK November 26, 2021 6:53PMAccounting Technical Support
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Update: Thank you to the amazing folks at WaveApps for connecting to BECU's new business banking through Plaid. It is now showing up as an option to connect to! :smiley:Chevassus 141 views 9 comments 2 points Most recent by Raintech November 25, 2021 9:23PMAPI & Integrations Technical Support
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Hello. I live in Puerto Rico and will like to use the payments option. But cant verify my addres since PR isnt listed in the states. Is a way around this?
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In the Transactions display, it shows just around the most recent 30 transactions. I need to show ALL the transactions (goes back 3 years). I don't want to click the "Load More" button 50 times (!!!) to display them. How can I easily show ALL the transactions? ThanksHareKrishna108 12 views 0 comments 0 points Started by HareKrishna108 November 25, 2021 3:58PM Account Settings Technical Support
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In Transactions, I created a deposit and made splits for the amounts to pay some invoices. Then I realized I made a mistake in the total amount of the deposit, but I can find no way to edit the deposit amount in Wave once I set it. The only thing I've figured out to do is delete and re-create the deposit, which is time consuming. Isn't there a way…
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I have a new customer in Spain, I filled in their full address and clicked Save but the button just disabled and nothing happened. After a bit of trial and error I narrowed it down to the State field - if I fill in everything else but leave that un-selected then the customer details are saved - as soon as I select "Madrid" from the list …FixItDik 1 view 1 comment 0 points Most recent by FixItDik November 24, 2021 2:22PMSales & Invoicing Technical Support
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It would save time and energy not having to select the tax for each product line by line. Each line item could then have its individual button for each tax column heading for individual changes outside the global setting.wavesurferjam 31 views 0 comments 0 points Started by wavesurferjam November 24, 2021 1:11PM Sales & Invoicing Feature Ideas
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I have checks that were entered in one month but didn't clear until the next month so they aren't on the bank statement for the month they were entered. How do I reconcile that month in Wave since I can choose which transactions cleared on the statement?Deter 1.5K views 13 comments 0 points Most recent by twa12345 November 24, 2021 8:18AMAccounting Technical Support