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When my customer pays an invoice issued by Wave they are able to successfully make that payment using their credit card. I then receive that payment minus the fee. Great. But then my client asked me why on their credit card statement shows not my company name or service sold etc. BUT IT SHOWS ANOTHER ONE OF MY CLIENTS WEBSITE DOMAIN NAMES! I con…k2o 1.5K views 2 comments 0 points Most recent by loop3 April 20, 2021 10:15PMSales & Invoicing Technical Support
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Everything looks backwards! A debits & credits overviewJumping into the accounting world can be a bit scary. There are lots of new concepts to learn, and things may look a little backwards from you personal bank accounts until you get used to the new w... Read the full story hereSystem 10.2K views 36 comments 0 points Most recent by KristenV April 20, 2021 8:28PMHelp Center Discussion
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Will we still be able to use the wave accounting system if we do not want to move to zoho accounting. we are currently in South Africa and are very pleased with the program, we are not using the payroll system and are uploading our bank statements manually. Thanks Amelia
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Hello, I am new to this platform and I have clients that I want to start using instead of QB how do I get them under me, and partner with wave?
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Can estimates have a 'Sent' status? According to the help documentation, they can. However, when I send estimates (using the Gmail option, not through WAVE), they do not get a status of Sent. Furthermore there is no option to 'mark as sent' as there is with Invoices. Can anyone assist me in marking my estimates as 'Sent'? I have to use the Gmail o…
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Hi there...Prior to "opening our doors," we made some considerable purchases from our own personal banking and credit card accounts. * Should we capture those investments? I would like to so that I can have the company pay us back when it makes sense. * How do we capture these investments? * How do we capture the re-payments from the c…BrownFamilyChemDry 21 views 1 comment 0 points Most recent by JulianP April 19, 2021 8:51PMAccounting Technical Support
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[US] How to enrol in the Electronic Federal Tax Paying System (EFTPS)When it comes to paying payroll taxes, it's important to stay up to date and informed. Below is a list of instructions for how you can enroll in the Electronic Federal Tax Paying System (EFTPS), wh... Read the full story hereSystem 1.4K views 6 comments 0 points Most recent by JulianP April 19, 2021 8:22PMHelp Center Discussion
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When looking at transactions is there a way to quickly look to see if they have an attached receipt to it? It would be nice having an icon next to each transaction showing a receipt has been already attached to it.Moonis 11 views 1 comment 1 point Most recent by JulianP April 19, 2021 7:25PMAccounting Technical Support
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The value under transactions for my checking account ($9,779) does not match the value shown on the dashboard (actual checking account value). Also this wrong value is listed on the balance sheet. I started a new wave account at the beginning of the year, and added an accurate starting balance. What am I doing wrong?fabb2004 11 views 3 comments 0 points Most recent by JulianP April 19, 2021 7:10PMAccounting Technical Support
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When you select a Transaction, the toolbar shows a few action icons. One option I believe that is missing is a Clone icon. At the moment, you have to click on the "Show Transaction Details" Down Arrow or Pencil icon and then click on the Clone icon. A copy is then made and then you have to edit the cloned transaction. The image below …CaptainM 25 views 0 comments 0 points Started by CaptainM April 17, 2021 10:32PM Accounting Feature Ideas
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I need to add a vendor to multiple transactions and it's not currently available in the bulk edit tool. Can you please add more functionality to do bulk edits like this?Cameron 1 view 0 comments 0 points Started by Cameron April 17, 2021 4:14PM Accounting Feature Ideas
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I just used Wave Connect to import spreadsheets of older credit card statements that it was not able to pull from banking and all of the transactions that were supposed to be withdrawals (expenses) are showing up in Wave as deposits (income). Firstly, how can I batch change all of these since I don't see any option under the Transactions tab and …ktrow 651 views 14 comments 1 point Most recent by KiahD April 16, 2021 8:32PMAccounting Technical Support
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Hello, I'm new to accounting and bookkeeping I'm trying to be my own accountant. I just want some help regarding how to categorize my shop items. I do cell phone/ computer repairs I have a corporation and I want to know if I buy tools how I would claim them to lower my business income. For example I have a purchased a machine that I will use ever…Kernel2021 11 views 3 comments 0 points Most recent by KiahD April 16, 2021 8:00PMAccounting Technical Support
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Hello, I am trying to archive my UAK diversified business. When I try to archive it says I need to disconnect payments first and then reload the page. I click to disconnect and turn both credit card payments off and ACHpayments off, reload the page and try to archive again. It repeats the same message that I must disconnect payments account. T…UAK 125 views 11 comments 0 points Most recent by KiahD April 16, 2021 6:59PMAccounting Feature Ideas
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Just git wave. Trying to import from my Comerica business account. I request trans. fro "all time". It gets just the current balance. AND MY COMERICA ACCOUNT IS LOCKED! Anyone else run across this and have a solution.achalk 41 views 2 comments 0 points Most recent by achalk April 16, 2021 2:11AMAPI & Integrations Technical Support
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My husband and I have three businesses between the two of us, all of which started last year. We just filed our first business tax return (2020) and need to get our accounting and systems in shape for 2021 to eliminate stress. Our accountants recommended Wave. But I have some questions as I'm getting things set up but first some more context: …LDLOBE 11 views 2 comments 0 points Most recent by LDLOBE April 16, 2021 12:03AMAccounting Technical Support
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An invoice from long ago (+1 year) that was marked as paid suddenly popped up on my dashboard as overdue. I have done nothing to edit invoices in the past couple of days and cannot understand why this is now coming back.LDat5D 21 views 3 comments 0 points Most recent by NancyC April 15, 2021 8:46PMSales & Invoicing Technical Support
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How to add your Wave Visa Business Debit Card to Apple PayApple Pay allows Wave Money you to make secure payments using Wave Money in person, in iOS apps and on the web using your iPhone, Apple Watch, iPad or Mac. Apple Pay replaces the standard debit ca... Read the full story hereSystem 221 views 2 comments 0 points Most recent by NancyC April 15, 2021 8:38PMHelp Center Discussion
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Wave Email Money TransferThe Wave Email Money Transfer allows you to easily and securely send funds from your Wave Money to a recipient using email. All you need is your Wave Money App and the recipients email address! Fro... Read the full story hereSystem 721 views 8 comments 0 points Most recent by Ricardo April 15, 2021 8:02PMHelp Center Discussion
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I'm having an issue with my Cash On Hand payments doubling up on my income. What I mean is, my Cash On Hand invoices are going to my Services income, and then when I actually deposit this Cash On Hand into my bank account, this deposit goes to my Uncategorized income as well. Therefore, If I mark a $50 invoice as cash on hand, it is actually showi…jdarris07 201 views 3 comments 0 points Most recent by NancyC April 15, 2021 7:16PMAccounting Technical Support
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How sales tax works in WaveThis article explains how sales tax works in Wave, and how to record sales tax activity. How is sales tax tracked? When you create a sales tax, Wave automatically creates a sales tax liability acco... Read the full story hereSystem 6K views 38 comments 0 points Most recent by NancyC April 15, 2021 6:20PMHelp Center Discussion
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I want recurring invoices to automatically happen once a customer makes their initial purchase. (it's for monthly consulting) So, this is what I want to have happen: 1. Customer is on website and makes purchase of product (that was created in Wave) 2. 30 days later Wave auto-charges the customer's card automatically and sends them a receipt How …YGFAndrea 1 view 2 comments 0 points Most recent by YGFAndrea April 15, 2021 12:02PMSales & Invoicing Technical Support
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Hello, I currently have 4 soon to be 5 businesses on Wave. I can't seem to figure out how to add a liability(Loan) and asset(value of my property) to the balance sheet. The 4 I have on here are existing so that's not helping to get going. When I add them they go on my P and L too. I saw somewhere about adding a bill. I've tried that and still mana…Newbe 11 views 1 comment 0 points Most recent by Gabriel_Krozkin April 15, 2021 2:06AMAccounting Technical Support
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I had $800 come in from a GIECO claim because I got in a car accident and there was a settlement for medical bills and pain and suffering. How would I categorize this income? Is it separate from the business or related since it impacted my work? What would be the name of this type of account?Cameron 41 views 2 comments 0 points Most recent by Gabriel_Krozkin April 15, 2021 1:56AMAccounting Technical Support
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Hello all, this is the first time I have done my books, I started my business officially in aug 2020. I started it as a hobby in 2011 and have been keeping all my receipts since I started. I have never done a tax return and I am doing that now ready for next Jan and going LTD very soon. My question is, all my start-up costs from 2011-2018 are …JayCox 1 view 2 comments 0 points Most recent by Gabriel_Krozkin April 15, 2021 1:46AMAccounting Technical Support
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Hello, Can you please add INTERAC e-Transfer to the Payment method? ThanksCompuBC 101 views 2 comments 0 points Most recent by Gabriel_Krozkin April 15, 2021 1:43AMSales & Invoicing Feature Ideas
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What do I need to get started with Wave Payroll?Starting from scratch can be a pain, but when it comes to getting started with Wave Payroll, we’ve got you covered! Below, you can find a checklist of all the things you’ll need to have in front of... Read the full story hereSystem 8.6K views 14 comments 0 points Most recent by JulianP April 14, 2021 7:51PMHelp Center Discussion
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I setup PayPal integration so transactions are automatically imported into wave. Could you please clarify how this works? * Once integration is setup, the transactions are imported. However, the system does not keep on importing any PayPal transactions created after this date. One needs to go to integrations, edit the date and try again. Is t…m1cr0ch1p 28K views 68 comments 1 point Most recent by JulianP April 14, 2021 7:41PMAPI & Integrations Technical Support
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We are a small corporation in Canada. Our only employees are owners, so we have no reason to use Wave's payroll service. That said, we would still like to input gross and net pay so that our Wave reports document the differentiation between the two. It would be an added bonus to account for source deductions (tax and CPP only) as well, although no…RPI20 129 views 1 comment 0 points Most recent by JulianP April 14, 2021 7:33PMPayroll & Employees Technical Support
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I operate my business out of my home, so my business address is my personal address. I'm fine with displaying my address on invoices, but am not comfortable showing it on Checkouts. I want to use Checkouts on my website and am not comfortable with random internet strangers having my home address. Can the option to "Hide Address" be adde…AbigailM 21 views 1 comment 0 points Most recent by JulianP April 14, 2021 7:28PMSales & Invoicing Feature Ideas
