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We are having the same issue as https://community.waveapps.com/discussion/10030/tracking-down-a-discrepancy. Trial Balance's Debit and Credit column does not tie - likely due to system error that requires resetting/reconnection. Need help with our wave account under TAPL. There is a discrepancy of $264 that derived from a transaction dated 1 O…XiaoJun 32 views 3 comments 0 points Most recent by JulianP April 14, 2021 7:22PMAccount Settings Technical Support
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How to read a cash flow statementA Cash Flow statement shows the movement of money through a business. It’s a cornerstone financial report, and shows you the sources and uses of a business’ cash. The cash flow statement tracks mon... Read the full story hereSystem 1.1K views 5 comments 0 points Most recent by JulianP April 14, 2021 6:21PMHelp Center Discussion
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Hi, It would be great under the company profile if we are able to add our company email address as one of the contact option. As current profile only allows us to add contact numbers and website only ThanksTaha 11 views 3 comments 0 points Most recent by JulianP April 14, 2021 4:29PMSales & Invoicing Feature Ideas
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There seems to be a bug. When I go to Reports/Account Balances, it shows a -5000 Account Payable, but when I click to see all the details of Account Payable, everything is in order, it's balanced out and it's zero... how can I fix that?Tomi 201 views 6 comments 0 points Most recent by JulianP April 14, 2021 4:00PMAccounting Technical Support
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My UK business had to close because of continuing lockdown restrictions. I'm supposed to move to Zoho as Wave no longer supports the EU market. However Zoho does not seem to import all data such as bank statements, transactions, copies of receipts. Can I keep my data with Wave? I can't find this information anywhere or access any actual support. …Kingsford 1 view 1 comment 0 points Most recent by JulianP April 14, 2021 3:55PMHelp Center Discussion
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I'm confused about how I should handle Sales Tax in Wave. What's the process?
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I am confused about how to record a transaction of purchasing a stock ETF. What do I need to add in Wave?Cameron 39 views 1 comment 0 points Most recent by Cameron April 14, 2021 2:43PMAccounting Technical Support
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I live in Honduras, which has different regulations regarding information that must be included in the Invoice design, which is a Invoice Number Range which the Honduran IRS provides for each commerce. Do you know if this can be included in an extra row within the Invoice design in order for this Public Entity to approve such invoice? Thanksjorge_anariba 21 views 3 comments 0 points Most recent by AlexL April 14, 2021 2:10PMSales & Invoicing Technical Support
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When eBay collects tax for sales IN MY STATE, unlike for the rest of the country where eBay handles it, eBay actually pays out TO ME the tax collected on the sale. In other words, I AM COLLECTING this sales tax, and need to pay out to the state. Because the amount of sales and resulting tax collected in my own state is a small percentage of sales …okdess 1 view 4 comments 0 points Most recent by AlexL April 14, 2021 2:04PMAccounting Technical Support
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Hi, I have several businesses I use Wave accounting for. One of them does not have an "Other Expenses" type of account, only "Operating Expenses" and "Payroll Expenses". I don't know why Wave thought this was preferable for this company, but it isn't. I currently have all expenses recorded as "Operating"…
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Hi, I am having a little confusion on setting up the initial accounting for a recent property purchase. How should funds that were used to acquire a property be treated? Should they be classified as equity? I am trying to make sure that they tie into my balance sheet correctly. Thank you!MarkC215 11 views 2 comments 0 points Most recent by MarkC215 April 14, 2021 12:44PMAccounting Technical Support
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Hello, I was just wondering how to delete accounts from the "accounts" column and income accounts from the "category" column in Wave? Cheers, Geordan
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This may have already been discussed somewhere, but I cannot find a post that answers my specific question(s). I actually have two. 1) I give a $50 credit to my tenants for water in order to encourage them to keep the landscaping watered. They have the water service in their name and pay the bill in full. I am presuming that what I do is cr…drkent3 41 views 2 comments 0 points Most recent by KristenV April 13, 2021 8:56PMHelp Center Discussion
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Hello - new to Wave and trying to test importing receipts - is it possible to customise the categories assigned?LizW 61 views 4 comments 0 points Most recent by KristenV April 13, 2021 8:23PMAccounting Technical Support
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How do a merge split payment transactions with their matching invoices?Krysta 1 view 1 comment 0 points Most recent by KristenV April 13, 2021 7:56PMSales & Invoicing Technical Support
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How am I supposed to enter additional info on a transacion now? Squeeze it into the payee/description box? I used to be able to enter an invoice number or a description of items for a transaction in a separate 'notes' box but cannot do this anymore. I don't like this and am sure others feel the same. Is this going to be fixed? This pertains to spl…fischerdf 1 view 2 comments 0 points Most recent by AlexL April 13, 2021 6:51PMAccounting Technical Support
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Hi team. I used to be able to generate a report that included all the invoices from a selected period. It included all the relevant information I needed to hand off to my bookkeeper. I've just spent the better part of an hour looking for this functionality, but cannot see it anywhere. I've tried every type of report and nothing will generate it th…brinx_job 1 view 1 comment 0 points Most recent by AlexL April 13, 2021 6:45PMSales & Invoicing Technical Support
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Hi, Apologies if I shouldn't post this in two different places but I only spotted this group after placing it in General Discussion. When I create an invoice, and apply an income account to the transaction, it defaults to 'Sales'. However, I'm a consultant and all my income is revenue. Can I change the default to 'Revenue' to save having to change…PaulDev 32 views 1 comment 0 points Most recent by AlexL April 13, 2021 6:24PMSales & Invoicing Technical Support
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Is there a way to setup Email notifications a day before the bills due date that I have to payVinR 371 views 6 comments 1 point Most recent by AlexL April 13, 2021 6:19PMAccounting Technical Support
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Hello, 1) Can we please add the PO Information entered on Invoices and Estimates to the list view to help while searching for a specific one? We have multiple invoices open for our contractors and clients for different projects or locations and this would speed the process up immensely. 2) To be able to customize the Width of Columns and Rows is…DBledsoe 1 view 0 comments 0 points Started by DBledsoe April 13, 2021 3:15PM Accounting Feature Ideas
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I've been making transfers between accounts (for example, moving money from a USD checking account to a USD credit card, or from a Turkish Lira savings account to a Turkish Lira checking account) for a couple years now, no problem. However, I started having a problem a couple days ago, when Wave rolled out the new Transactions interface: Transfe…mattkrause 11 views 4 comments 0 points Most recent by mattkrause April 13, 2021 6:57AMAccounting Technical Support
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I have several deposit transactions that were payment for multiple invoices (one was payment for over 40 invoices) and when I try to "Save" to post them, I receive an Error message. I have tried over and over to save and I keep getting "Error saving transaction". When I finally give up and go back to the invoices to see if an…WhiteGlove 11 views 2 comments 0 points Most recent by AlexL April 12, 2021 8:54PMAccounting Technical Support
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Hi there, How would you categorize funds sent to an investment account such as Questrade or any other brokerage firm?Znat 1 view 1 comment 0 points Most recent by AlexL April 12, 2021 8:17PMAccounting Technical Support
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Complete your tax profileNow that you've entered all employee details, Wave can calculate the employee portion of taxes. Completing your tax profile is the next step – this allows Wave to calculate your portion of payroll ... Read the full story hereSystem 1.8K views 6 comments 0 points Most recent by AlexL April 12, 2021 7:52PMHelp Center Discussion
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Greetings, I wish to ask how to export all my customers in Wave in a PDF or Excel format. Regardsbayangiman 11 views 1 comment 0 points Most recent by bayangiman April 12, 2021 6:17PMAccount Settings Technical Support
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I am looking for input on how to enter government grants in Wave. The government grants are received based on reimbursement of expenses already paid. Would this simply so in as an invoice from the government program and then apply the payment received against the invoice? I imagine it would require a separate income category? Also, the reimbursed …dw11 432 views 2 comments 2 points Most recent by JulianP April 12, 2021 6:15PMAccounting Technical Support
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Hi, I purchased a building in 2020 to start a little business. The purchase price was $45,000. I borrowed $36,000 from a bank and paid the balance (down payment) with my personal equity. I worked with a Wave coach and he entered the following journal entry to record the purchase: 1) $45,000 debit to an asset account (Property, Plant & Equipme…
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So, I had some cash left over, and bough listed equities through an investment platform. As a DIY accountant- this introduces three questions for me, which I can't quite wrap my head around. Has anyone smarter than me maybe done this before? * How to record the buying transaction? * How to record the selling transaction? * How to record the capit…DehanLouw 331 views 5 comments 0 points Most recent by Cameron April 12, 2021 5:15PMAccounting Technical Support
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For tailored support, check out our chatbot, Mave, in your Wave account. You’ll first need to log in to your Wave account or sign up. Once you’re logged in, you’ll see Mave in the bottom right corner. Mave is the fastest way to get answers about using Wave 24/7. Our Support Team is available through Mave Monday to Friday from 9 a.m. to 5 p.m. Eas…AlexL Announcement Closed 15 views 0 comments 0 points Started by AlexL April 12, 2021 2:14PM Using Wave
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For tailored support, check out our chatbot, Mave, in your Wave account. You’ll first need to log in to your Wave account or sign up. Once you’re logged in, you’ll see Mave in the bottom right corner. Mave is the fastest way to get answers about using Wave 24/7. Our Support Team is available through Mave Monday to Friday from 9 a.m. to 5 p.m. Eas…AlexL Announcement Closed 52 views 0 comments 0 points Started by AlexL April 12, 2021 2:12PM Payroll & Employees Technical Support
