Help Center Discussion
For discussion & feedback regarding Wave's Help Center.
Discussion List
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What are customer statements and when should I use them?Customer statements allow you to summarize all the invoices and payments for a customer between two dates in a single view. Send a statement to your customers if they have more than one invoice ou... Read the full story here
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I am aware WAVE will no longer be supporting some countries like Australia and are encouraging us to move across to ZOHO. But if we are not using Payroll, can we continue to use WAVE for accounting?
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Hallo I need to download my receipt data as csv....
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How to track inventory in WaveWhen you spend time and money to build up a stock of items that you can sell, you have converted cash into an asset known as "inventory." To properly assess the state of your business, it... Read the full story here
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How to ensure receipt expenses are not duplicatedIf you have linked the same bank account to Wave to which your receipts are being charged, then you may see duplicate transactions. As soon as you verify the receipt in Receipts by Wave, an expense... Read the full story here
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A few days ago all of a sudden wave stopped importing my transactions. However, the balance is updated. After a week of fully using this feature, it just stopped on me
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Greetings, My client paid using the online payment link but I dont have a us business account because i'm a foreigner using wave before it restricted its services. How I can get the money.
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So on Friday April 19, my bank was connected to Wave. Last sync was one day ago. (April 18) Today I log into Wave and the first thing I see on the dashboard is "setup your bank account connection". My bank account connection seems have disappeared or removed from Wave, and I did not do that. Anyone else experiencing the same?
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What is a compound tax?A compound tax, or stacked tax, is calculated on top of a primary tax. Here's an example of how compound tax would is calculated. We're using an item that costs $100: Item Price $100.00 GST (... Read the full story here
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How do I categorize an invoice payment?When you buy or sell a product, the reported income or expense for these products will be associated with the income or expense category (account) configured in Product Settings. Here's an example ... Read the full story here
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Overview of receiptsEven the most organized among us can have problems keeping all our receipts in the right place. When you're busy trying to run your small business along with rushing around shopping for business an... Read the full story here
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For some reason my P&L statement shows only my income, none of my expenses that definitely show up under receipts. I have reached out through the Help Bot twice and supposedly written emails requesting assistance with this problem but no one has responded yet. It’s been about two weeks since I’ve been requesting help. Does anyone have any r…
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I can't seem to change the profile of the quotation and invoice. There's a tip section at the "invoice customization" but it leads to a broken link. Anyone facing the same problem?
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Frequently Asked Questions about Foreign CurrencyOops! This article is meant for a different version of Wave Accounting! You can search the Help Center for another article here. Foreign exchange can be a tricky topic, but we try to make it easy... Read the full story here
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How to upload customer lists via CSVImport customer contact information into Wave quickly and easily using a CSV file. Go to wherever you currently keep your contacts (Gmail, Outlook, Apple's Contacts app, etc.) and export or downlo... Read the full story here
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How to delete your Wave accountThe steps listed below will delete all your accounting and payroll records for all businesses associated with your account, as well as your personal financial information. Please note: this action ... Read the full story here
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[Canada] Payroll tax remittance due datesThis article applies to Wave Payroll in Canada. Paying payroll taxes to the government, known as payroll remittances, can get confusing. Not to worry, though, we're here to help! When you registere... Read the full story here
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[US] What kind of checks do you need to print your payroll?This article applies to Wave Payroll in the US. Were you looking for Canada? In order to print checks with Wave, you'll need the appropriate printer-friendly checks (printer-friendly checks are als... Read the full story here
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Wave Money Check DepositThis is a preview of Wave Money's latest feature Check Deposit. This feature will be released to all Active Wave Money users soon! Need an easy way to deposit checks into your Wave Money account? ... Read the full story here
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Guide to receipts by Wave (iOS/Android)Tracking your receipts allows you to see where your money is going and will ease headaches at tax time. Please note that if you don't already have a Wave account, you will need to create you will... Read the full story here
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Mobile receipts: Working with Viewers and EditorsWe know that you may not be the only one responsible for tracking receipts for your business. In the new receipts app, other users of your account can upload receipts into a Wave account right from... Read the full story here
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Updates to employee timesheetsThe updated timesheet view gives you more control, allowing you to enter the exact hours for a day or week and ensuring accurate vacation and holiday pay calculations. Here’s what’s changed. When y... Read the full story here
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How to record and pay overtime or vacation hours to an employeeThis article applies to Wave Payroll in Canada. Follow these instructions to record and pay overtime or vacation hours to an employee. Click Payroll, then Timesheets in the left-hand navigation m... Read the full story here
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I'm a graphic designer, and I receive my income as royalties from sites like Zazzle. When I enter the income in transactions, where do I put the name of the company i.e. Zazzle? I am putting it in "description," but that is too slow, as then I have to type it out each time. I only have 3-4 income sources, so I need a place where I can ju…
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[US] How to set up automated tax payments & filings with WaveSave time each week by letting Wave pay and file payroll taxes on your behalf. Learn how to set up and manage your tax service for payroll. Wave's automated tax payment and filing is available to b... Read the full story here
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Hello! I'm curious if anyone else with a brand new business has had experience with using Wave while being ineligible for using Wave Payments. Right now I'm just putting Square payment links in the messaging portion of the invoice email to clients but I'm wondering if anyone has found anything more streamlined? Also has anyone been in this boat …
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How to record gift cards and gift certificatesGift cards and gift certificates represent money that customers have paid to you in advance, in order to receive goods or services later. If your business offers gift cards or gift certificates, he... Read the full story here
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Dashboard upgrades: Your business at a glanceYour Dashboard is the first place you’ll land when you log into Wave and is intended to help you quickly gather insights regarding the health of your business. We’ve made some changes to help you d... Read the full story here
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Small family-owned corp, monthly dividends paid. Each person's personal account is set up as an account in the main banking account (all accounts were set up as "different accounts" within one actual bank account/feed -- they opened 20 saving/checking accounts under one bank username/password). Setting aside all of the business account…
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Understanding the recurring invoice schedulerRecurring invoices give you the freedom to "set it and forget it." Using our recurring invoice scheduler, you can ensure that your customers receive your invoice on time, no matter where ... Read the full story here
