Help Center Discussion
For discussion & feedback regarding Wave's Help Center.
Discussion List
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Hi! Im using Wave Connect in a google sheet that I update monthly (so its becoming an ongoing yearly sheet) to upload all my transactions. However, do I need to separate already uploaded transactions? What I mean is - Ive already (same spreadsheet) uploaded Jan. transactions. I added Feb, then validated and uploaded the whole sheet again - and no…
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Wave Developers, Moderators, and Admins- WHAT DID YOU DO!!!! everything that was great about using wave was the simplicity, the easy navigation, and bragged to everyone how I loved using wave. Now with your recent updates- please allow me to address what in fact you did manage to mess up/eliminate during your recent upgrades! 1) when you spli…
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How to cancel and reactivate your payroll accountThe cost of Wave Payroll includes a monthly subscription fee. Whether or not you are running payrolls this month, an active payroll account allows you to calculate payrolls, maintain employees, and... Read the full story here
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Why can't I change my business currency?When you first create a business in Wave, you're asked to choose your business's primary currency. This becomes your default business currency, and it cannot be changed after it is set. This articl... Read the full story here
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Invite your employees to access their pay stubs in WaveInviting your employees to Wave means they will be able to edit their own address information, direct deposit bank information, and view and print their pay stubs. Keeping your employees in the loo... Read the full story here
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Why can't I set up Stripe for payment processing?To access payment processing through Stripe, your business location and default currency in Wave must match. An example of this would be your business located in the United Kingdom with a business ... Read the full story here
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What does reviewing a transaction do?The verify tool on the Transactions page allows you to separate your transactions into two statuses: verified, and unverified. Think of verified transactions as complete transactions and unverified... Read the full story here
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Wells Fargo 2 factor authentication does not work with wave
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How to delete a billHave you added a bill to Wave that you no longer need to pay? Here's how to delete it. To delete an existing bill: Click Purchases on the left side of your screen and select Bills. Find the bill... Read the full story here
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How do I move a customer from one business wave account to the other business wave account
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What to do if Wave can't read your OFX, QBO, ASO, or QFX fileYou may need to make minor changes to a file when uploading your bank statement in the file formats OFX, QBO, ASO, and QFX. If you received the error message "Wave needs you to make a small ... Read the full story here
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Signing in to Wave with a Google Account or Yahoo! ID (OpenID)Rather than signing in to Wave using a combination of an email address and password, you may choose to use your existing Google Account or Yahoo! ID to log into Wave. (This is part of a process cal... Read the full story here
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How to embed a Wave Checkout in your Wix websiteThis guide will walk you through how to add Wave Checkout to your Wix website using the new Wix Editor. That means your customers can pay you in advance, through your website! Checkouts work best w... Read the full story here
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Frequently asked questions about Form 1099-KA 1099-K is an informational form that summarizes the online payment activity on your Payments by Wave account, to be used in filing your taxes. Read on for more details! What information is includ... Read the full story here
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Tax services with WavePayroll by Wave offers an additional Tax Service for several states within the US. With this service, Wave can pay and file your state and federal taxes when you activate your Payroll account. All ... Read the full story here
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PayrollHaving a team is great, but the payroll paperwork – not so great. Many business owners aren’t prepared for the extra administrative work that comes with having employees. The payroll tools in your ... Read the full story here
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Uploading your receipt for accounting purposesOnce you've snapped a photo of, processed, and reviewed your receipt, the final step is to upload it to your Wave account so that your books are all in order. This article will explain what that me... Read the full story here
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So like, i hire freelancers from fiverr, am wondering how to categorize them? For tax purposes, how do i categorize them? how to do Form 1099 for them?
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What browsers does Wave support?We want you to experience everything Wave has to offer, and to do so securely. To ensure that you’re having the best possible experience in Wave, we limit our support to modern web browsers. Wave s... Read the full story here
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[Wave Accounting Basics Video 1] How to Import your TransactionsWhether you have an established business or are just getting started, ensuring your bookkeeping is accurate can seem daunting. However, in Wave, there a three simple steps to getting your books in ... Read the full story here
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How to generate a T4Wave offers the ability to generate T4 slips for all employees, as well as a formatted T4 file, so that you can e-file with the CRA. Note: you must currently be paying the payroll base fee in orde... Read the full story here
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How to set a default businessWhen you create a Wave account with a business and a personal tab, or with multiple businesses, Wave will automatically choose which to show when you log in. If you would like to change where Wave ... Read the full story here
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How far back do my transactions import?When you establish a bank connection to import transactions into Wave, you can select the date from which you’d like transactions to import, but there are limits to how far back Wave can import you... Read the full story here
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Downtime during account upgradesYour account will receive periodic upgrades to ensure that you are getting the best experience on Wave. Sometimes, these upgrades require you to be logged out while they are ongoing. Upgrades in Wa... Read the full story here
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Hello, so I paid for the LLC Annual report as required by law. but it doesn't seem to have a category. How do i account for this?
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Understanding bank connectionsWave works with a specialist provider of secure bank data connections to offer you the ability to import your bank transaction data. We believe data connections are a huge asset when it comes to yo... Read the full story here
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I cannot get the app to take photo of my drivers license. What should I do be cause I can't even complete the setup or receive my payments without verifying my id
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Hello, I thought I was re-categorizing some transactions but instead I mistakenly the account. I have been able to restore all of the transactions except for one, and despite all my efforts to determine which account this transaction came from, I am stumped. Does Wave have a ledger of sorts that details the changes made to a single transaction? …
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For our kind of business it is important to tack our backlog of customer committed to orders. These are very different from quotes(work very well!) as they have actually been accepted/agreed to by both parties. They are also very different from the invoice (works very well) stage as the work is in process, not completed, partially completed etc.…
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The ability to split categories doesn't quite do what I need it to. For example, my bank account may show an $18.71 deposit - which is actually $19.99 of income, but with a $1.28 fee already subtracted. I need to make that a split with one income line item and one expense line item.
