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Hi. I’m trying to enter some receipts dated February 2022. Every time I save them, the date changes to March 2022 for no apparent reason. I’ve just entered lots of receipts and I’m only having this problem with the ones dated February. Is anyone able to help please? Thank you 😊Lexi33 12 views 0 comments 0 points Started by Lexi33 March 30, 2022 6:17PM Accounting Technical Support
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Hi, When I upload transactions using wave connect, they are off by -1 day. Tried to change timezone settings in google sheets but that did nothing.rroy676 11 views 1 comment 0 points Most recent by JamesN March 30, 2022 1:51PMHelp Center Discussion
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Would love to know whether: * This is possible; and if not: * When will this be possible? What I'm looking for is something similar to PayPal's PayPal.me but better. For example, I hate that they have both a "Request" and "Send" money CTA. I want an option where I can send off an invoice or request payment based on a "…Jefvandegraaf 22 views 0 comments 0 points Started by Jefvandegraaf March 29, 2022 11:10PM Sales & Invoicing
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* how do we create test (sandbox) payments and invoices * how do we receive payments and invoices events via webhook on our server ??prithvi_glance 23 views 2 comments 0 points Most recent by Anon March 29, 2022 8:57PMAPI & Integrations Technical Support
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Hello. I made a disastrous mistake this morning. I thought I was innocently connecting my bank accounts that hadn't been connected in a long time. I wasn't even sure I wanted to do this, I just wanted to try it out to see if I liked it. I told it to go ahead and import my data from as far back as possible. Once done, it said something about my ac…Wigglepit 72 views 2 comments 1 point Most recent by KatieMFritz March 29, 2022 8:51PMSales & Invoicing Technical Support
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Hello, I'd like to request a feature to backup/export the whole account not just parts of it and be able to import this backup and restore the whole account to the backed up state. We have a new accountant who is still learning wave apps and can potentially cause a huge mess. We would like to be able to revert to a previous backup of all data on…pingo 689 views 5 comments 2 points Most recent by KatieMFritz March 29, 2022 8:48PMAccount Settings Feature Ideas
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I try to import or upload my invoices to wave. On 23rd Aug 2020 the upload process is still good and fast. On 24th Aug 2020 the upload process become very slow until now. Sometimes it stucked. Is there any problem?suwandi_halim 43 views 5 comments 0 points Most recent by trishg_04 March 29, 2022 7:51PMAPI & Integrations Technical Support
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The chat feature is the only way to get "help" but nobody answers it as it is all automated plus there is no telephone support available. Not a good sign for a company that is dealing with other people's money.
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Having an issue with the update to Account Reconciliation? Please let us know here so our team can help! If you're looking for help getting started with your Account Reconciliation, you can get started here.Katie_Wave Announcement 1.3K views 111 comments 0 points Most recent by CM_Wraps March 29, 2022 10:26AMAccounting Technical Support
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Maybe I'm missing something but I can't see any way to tell which transactions are missing sales tax aside from opening each transaction one at a time. Ideally, I could just look at the list and see where the tax is applied or not. Having to use multiple clicks to look into each transaction is slow already but it also leaves you unsure after you c…
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Hi, I'm trying to import Venmo transactions into Wave but it fails because it doesn't like the datetime format that Venmo exports with their CSVs. Here is a sample value: 2021-04-09T02:35:00 I believe that format is compliant with ISO 8601, so if this is a simple matter of extending your import parser to check for that format, that would help t…
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I developed WooCommerce Wave Connector WordPress plugin which Sync data between WooCommerce and Wave. When I create customer by API, I get province code error for many countries province. When I got province code error again and again then I checked in Wave, I created a customer in Wave web interface and I set customer's country South Africa and p…ManishPatel 92 views 2 comments 0 points Most recent by joshuadavidladick March 28, 2022 12:35PMAPI & Integrations Technical Support
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Sorry, I haven't been able to find the answer to this .... but if you have a recurring invoice and the price goes up from say £50 to £60 (amended in the Products & Services), are the subsequent recurring invoices updated automatically or do you have to change them all manually? Many thanksDDavidson 53 views 7 comments 0 points Most recent by Wonder March 28, 2022 5:36AMSales & Invoicing Technical Support
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Due to the nature of my business I travel a lot. It is easier for me to book my travel than the company that contracts me. I am reimbursed for my travel expenses. What is the best way to categorize my travel expenses for my ledger and be able to categorize the received reimbursement after the job is completed? Thanks.
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My bank replaced my old credit card number with a completely new credit card number. That new credit card does not show up in Banking > Connected Accounts > Bank name > (new cc is not listed) How do I either change the old number to the new one? OR How do I add the new account so that it's part of my existing connected account. I also …AMBwave 15 views 0 comments 0 points Started by AMBwave March 27, 2022 7:24PM Help Center Discussion
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I'm new, so I apologise if this should be a straight forward function, but, how can I tell if my email has been seen? Can I tell if my email has been seen? Many thanks :)Ariawoman01 21 views 4 comments 0 points Most recent by Miss_Dori_Tutoring March 27, 2022 6:37PMSales & Invoicing Technical Support
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Hi Team, I'm trying to create journal entries via wave connect. My debit and credit is matching. Check the screen shot. I am trying to do a single journal transaction with multiple lines. Please check teh excel screen shot and the wave connect error screen shotevananda 45 views 3 comments 0 points Most recent by Nightowl March 27, 2022 1:38AMAPI & Integrations Technical Support
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I have multiple users entering invoices and everyday several of them report they cannot create an invoice because they get an error message that states there is A Data Validation error. What is the cause of this and is there a cure?BrianG 12 views 1 comment 0 points Most recent by BrianG March 25, 2022 6:08PMMobile Technical Support
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Hello, I am testing Wave for my businesses and I couldn't find where to configure the tax round up. Tax rate is 7.85%. After adding items to an expense, the total is $64.64 in wave instead of $64.65 on my receipt. Can you please help on this ?EmmC 45 views 0 comments 0 points Started by EmmC March 25, 2022 5:59PM Sales & Invoicing Technical Support
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When I create a balance sheet report, it shows I have a -1,729 in undeposited funds. When I click on the undeposited funds to bring up the "Account Transactions" list for Undeposited funds, it shows I have a 0 balance. Why does the balance sheet not reflect the balance in the account? It should be 0 for undeposited funds on the balance s…Lo_51 831 views 30 comments 0 points Most recent by AlfredALS March 25, 2022 3:50PMAccounting Technical Support
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Hello there all, I hope someone can help with this. I am doing my year end and here are the numbers I have: Profit Loss Statment is giving me my total income for a period The Sales Tax Report gives me Sales Subject to Tax for the same period These two numbers are dramatically different. Can everyone advice why? For example. My income is 100,…Ivan1111111111 27 views 0 comments 0 points Started by Ivan1111111111 March 25, 2022 3:18PM Find a Wave Pro
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Bitcoin and most other digital currencies are upheld by an innovation known as blockchain, which keeps an alter safe record of exchanges and monitors who possesses what. The formation buy cryptocurrency of blockchains resolved an issue looked by past endeavors to make absolutely advanced monetary standards: keeping individuals from making duplicat…anglenaisabellaasd 3 views 0 comments 0 points Started by anglenaisabellaasd March 25, 2022 11:12AM Account Settings
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Dear wave team, I've been unable to create or edit invoice for 1 week, it shown "Our technical team has been alerted and is working on a solution", can I have any solution with this? I'm quite urgent about it.Waynelee_4991 25 views 0 comments 0 points Started by Waynelee_4991 March 25, 2022 10:47AM Sales & Invoicing Technical Support
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Hello! Apologies if this is outlined elsewhere. I am very new to accounting and very new to owning a small business. I am trying to rectify my balance sheet for taxes. My primary business checking on the balance sheet does not reflect what I have in the account. I sell drop-shipped prints of my photography. Each order is printed on demand and s…Astrophotog 12 views 0 comments 0 points Started by Astrophotog March 25, 2022 7:00AM Sales & Invoicing Technical Support
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Hello, MY name is Troy and I am a professional full time accountant that does bookkeeping/consulting on the side. I work remotely, but am based in sunny Sarasota FL. You will have my personal phone number to call or text with questions. I do this on the side so I charge much lower than a CPA or full time bookkeeper. I am also available during the …troympapa 52 views 4 comments 0 points Most recent by troympapa March 24, 2022 5:51PMPro Network Listings
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I have 30 years experience in accounting and bookkeeping and am very willing to assist folks on this site. Would like to increase my business as I take early retirement.MarkBallard 4 views 1 comment 0 points Most recent by OldSchool March 24, 2022 5:35PMPro Network Listings
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I'm a bookkeeper with dozens of Wave clients and have been happily using Wave professionally for years (it's the only platform I work with!) so I'm a bit embarrassed that I haven't run into this issue yet... I'm trying to get someone established with a proper 'Customer Prepayments and Customer Credits' liability account (which I'll call 'Customer…SBenoit 12 views 0 comments 0 points Started by SBenoit March 23, 2022 10:17PM Accounting Technical Support
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Hello API team, Suggestion Enable the running of CSV, PDF reports via the API and using Oauth tokens. Details Although not formally supported through the API, it is possible to run these reports programatically at the moment using Full Access Tokens. I have found this very useful for my own wave business -- it has allowed me to create custom …DavidFeeley 23 views 0 comments 0 points Started by DavidFeeley March 23, 2022 5:19PM API & Integrations Feature Ideas
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In transactions. the categories are always wrong for me. I have to change every item to the correct category. This gets to be very tedious. why can't the category default to what the descriptions have been cataloged to in the past? example. home depot. lists it as automotive repairs. needs to be changed to job supplies. There should …jstump 82 views 2 comments 0 points Most recent by gthwaite March 23, 2022 2:41PMAccounting Technical Support
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+1 855 300 1590 My Name is Anglena Hooper, I am a technical head at Cryptocurrency Support. I have been associated with Cryptocurrency for more than 5 years. We are here to help the users so that they can use Cryptocurrency for their regular payments without any issue. Connect with us if there is any issue with Cryptocurrency.anglenamartinsdf 13 views 0 comments 0 points Started by anglenamartinsdf March 23, 2022 12:04PM Account Settings
