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Discussion List
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Hello Wave community - I'm looking for support on the best way to categorize and reconcile donations (no invoices involved) made from multiple platforms, which are deposited in bulk (the total of multiple individual donations). I'm new to using the platform (and accounting), and would appreciate some guidance here. Currently, under the guise of …JuliaRoseHWC 22 views 0 comments 0 points Started by JuliaRoseHWC March 16, 2022 4:16PM Sales & Invoicing Technical Support
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when i invoice customers and mention etransfers are preferred, some clients mistakenly simply send the etransfer to "mailer@waveapps.com" as that is "who" the invoice is from in their email inbox. Is there a way to ensure wave invoices appear to be sent by MY email address?Rickcouture 502 views 4 comments 1 point Most recent by seanleary March 16, 2022 2:21PMSales & Invoicing Technical Support
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Like others I'm really disappointed that wave doesn't have purchase order feature. I will even pay for it. Anyway some suggest to use the estimate. But I cannot change wording there and in some places it says ESTIMATE. Can wave create a template where I could just create purchase order and save it? So I have a record? It does not have to be integ…
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How do I reconcile cash purchases where the funds will never be deposited into the bank this is a food truck business and sometimes we will take some of the cash we have on hand from the cash sales for the day and purchase emergency items or items we need right away that day. The receipts are scanned in under cash on hand need to know what the oth…onthebooks 12 views 0 comments 0 points Started by onthebooks March 16, 2022 6:04AM Accounting Technical Support
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Trained as an accountant, built two successful businesses, and mentored startups. Offering help to small businesses in setting up Wave systems or helping with bookkeeping. Also offering help in business plan writing, financial projections, and finance proposal writing. Located near Perth, Ontario, CanadaDave_Hands 13 views 0 comments 0 points Started by Dave_Hands March 15, 2022 5:47PM Pro Network Listings
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Hi, has anyone had an issue where a bank stopped updating? We use Capital One and Brex and Brex hasn't updated in 5 days. Both Wave and the bank say there is no issue on their ends. The bank connections page typically says Last Updated X days ago and that has disappeared from wave as well as the balance.
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I'm getting an error when trying to archive a business. Before you can archive this business, you must take the following actions. Disconnect your Payments account When you’re finished, reload this page to continue archiving this business. There's no option to disconnect my payment account. I need to do this as the new account owner taking over …carlymal 73 views 0 comments 0 points Started by carlymal March 15, 2022 5:21PM Account Settings Technical Support
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Hello, I would like several users to be able to upload receipts and then collate them for a complete billing report or expense report. Will Wave do this for me and where do i go to get the expense report. Can the itemized expenses by pulled into an invoice. ThanksSte4en 1.8K views 10 comments 2 points Most recent by Sctn4Elk March 15, 2022 4:10PMAccounting Technical Support
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I have some mileage that is charged to clients as a line-item on their invoice and I have some mileage that isn't (I'm a one-person company and drive a personal car, BTW). I log all mileage to a spreadsheet, then at the end of the month turn in all the mileage I've driven and take a personal reimbursement for those miles. It occurred to me that I …
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I have microsoft flow instead of Zapier. It does the same thing. Has anyone connected Wave using microsoft flow with salesforce?Ajix 322 views 6 comments 1 point Most recent by OrangeCatComputing March 15, 2022 3:58AMAPI & Integrations Feature Ideas
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I've been trying to upload bank .csv statements for two days now but get the below error as soon as I hit the 'Upload' button: If I click the 'Check out status page' link I don't see any problems: Anyone else seeing this?motorambler 22 views 1 comment 0 points Most recent by motorambler March 14, 2022 11:45PMAccounting Technical Support
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Is there any way I can export a report where it shows my sold items and quantity of each? I can't believe the exported accounting file doesn't include that info.BobbypereiraP 11 views 0 comments 0 points Started by BobbypereiraP March 14, 2022 4:41PM Accounting Technical Support
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Drop down in Category does not show Expense categories. When I try to add an expense account, there is no Expense Option. Appears to be happening for transactions July 2021 to current. How do I fix this?Jazzercise_Aiea_808 11 views 0 comments 0 points Started by Jazzercise_Aiea_808 March 14, 2022 12:21AM Accounting Technical Support
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I originally set up my profile with 2 separate businesses and a separate personal account. It appears that my checking accounts for each business are combining in the reports. Do you have suggestions for keeping the accounts separate for reporting?jenb7 12 views 2 comments 0 points Most recent by kel3ler March 13, 2022 11:49PMAccounting Technical Support
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I have a question on how to manually add a tax correction. Due to tax rounding, the calculated tax owed in Wave is off by $0.01 from what the state said I owed in collected sales tax. So my payment to the state is $0.01 more than what Wave shows that I owe, so when I look at the account it is off by that much. Is there a way for me to add some sor…OtterArms 11 views 0 comments 1 point Started by OtterArms March 13, 2022 5:18AM Accounting Technical Support
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My name is Jynasia Thompson (graphX by Nais) I downloaded this app to use to create invoices for clients. I used it once, and it said my payout was sent to my bank accept the fact is I never received my money?????? where is my money??? this is literally insane.
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Hi! I am trying to issue an ROE for my employee, which i have used wave to do in the past. However, now in the payroll setup, the ROE authorization says it is inactive, and has been since May. How do I re-activate it? I have a signed agreement still according to the form in Tax Forms.jschapansky 47 views 2 comments 0 points Most recent by Brendon March 11, 2022 10:35PMPayroll & Employees Technical Support
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I would like to request a new feature be considered. Time tracking. I've read the post where time tracking was discussed on Feb 28th but wanted to know if its on your road map and when you expect to have it launched. Thanks for all the great work you do.intellitech 14.4K views 124 comments 13 points Most recent by Shark70 March 11, 2022 3:47AMAccounting Feature Ideas
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I have "seller fees" when I sell an item, how do I enter that expense? It's not billable to the buyer.
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Anyone else having similar issue? Transactions haven't updated in over 8 days. Usually it does every 2 days..
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Hi! I have several issues with the receipts app on IOS. First of all, it randomly goes offline, and all receipts entered will not show up in the accounting even when the app goes back online. Then, the app is very slow and several things randomly don't work. Sometimes, it is impossible to view the photo of the receipts as they are constantly &qu…Ramy 1.8K views 17 comments 1 point Most recent by SianB March 10, 2022 2:28PMMobile Technical Support
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I have the free version of WAVE. I am running Windows 10 Pro, version 21H2 I am using Google Chrome version 99.0.4844.51 Btw, the problem occurs in Microsoft Edge as well. I used the new (2nd) business that I set up in WAVE for several days without incident. Now, I am receiving error code 22b684cbd5fc4c2496fdb9f98a8e6f47 on the Bills Page of one…
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As the title suggests, I am a sole proprietor with a SEP IRA, but I'm not sure how to categorize my contributions to it. My thinking is to put it as an Operating Expense titled SEP IRA. Does this sound right?JoshS 34 views 3 comments 0 points Most recent by Mikeg March 9, 2022 4:03PMPayroll & Employees Technical Support
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I provide catering services and food on occasion as a donation. How can I account for ALL the expenses associated with the catering? I am currently creating an Invoice but I'm not sure if this is correct. The "value" of the catering is greater than just the food costs. I want to accurately account for the full value of the donation. Food…offthehoofbbq_1969 82 views 3 comments 0 points Most recent by Mikeg March 9, 2022 2:55PMSales & Invoicing Technical Support
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I use WAVE to manage the finances of multiple businesses. One of them is my wife's business, I would like her to create and send invoices to the customers through WAVE. I have set her up as a user and given her Admin permission level, but the problem is that when the invoices get sent through WAVE, they are sent from my email address since I am …pa_mccarthy 2 views 0 comments 0 points Started by pa_mccarthy March 9, 2022 12:17PM Sales & Invoicing Feature Ideas
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I am working with a small company and am trying to reconcile 2021. All of their categories are not showing up in their P & L report. The only way I have been able to get the amounts to show up is to put them into an uncategorized expense. How can I get all the categories to show up on the P&L report?wilanna40 12 views 0 comments 0 points Started by wilanna40 March 9, 2022 7:06AM Help Center Discussion
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Imported Bank transactions and added bill to one and refund of bill to the deposit/income on the account. When applying the refund tag to the income/refund. It shows the bill is unpaid in the Bills section.AveragePerson2020 22 views 2 comments 0 points Most recent by Aether March 9, 2022 6:17AMAccounting Technical Support
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Hi I created default notes/terms under invoice customization, but they do not appear on estimates that are converted into invoices. Is there a way to make that happen?staci19 2 views 0 comments 0 points Started by staci19 March 9, 2022 2:25AM Sales & Invoicing Technical Support
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I have an amount showing up in Uncategorized Expense on my P&L statement. However, when I try to drill down to see the transaction detail no results are found. I noticed other Wave Community comments about the same issue and the fix was for an Admin to run an accounting reflow to resync the data because of data on the back end not communicati…Cat_Howard 31 views 3 comments 0 points Most recent by Drew_W March 8, 2022 5:35PMAccounting Technical Support
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Hello, I have been using WAVE for years for bank payments. One of my clients suddenly has monthly payment delays. Not all my clients. One. His payments, almost always the same amount, went from posting in 2-5 days to now over 7. This is the third consecutive month. His bank didn't change. My bank didn't change. Only the processing time changed. …amyhoodk 11 views 1 comment 0 points Most recent by amyhoodk March 8, 2022 4:35PMSales & Invoicing Technical Support