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  • I have recently switched to Excel 365 from an older version and I am now experiencing some difficulty when opening my Data Export file which I have exported all transactions as csv under the Settings tab on the right of the screen. In my older versions of excel the csv file opened while showing each column in a seperate column in excel. In excel 3…
    Francois_1 2 views 0 comments Started by Francois_1 March 8, 2022 11:43AM Help Center Discussion
  • Hi, I am on the latest version of Chrome. I have tried clearing caches as well, but I still can't log into Waveapps. The problem seems to be that my.waveapps.com does not respond (screenshot below). Tried this on a couple of computers and get the same result. If I keep trying eventually I can login, but after that the interface does not load…
    dinuks 2 views 0 comments Started by dinuks March 7, 2022 4:24AM Accounting Technical Support
  • I’ve been frustrated ever since the demise of the Receipts app. I’ve been processing hard copy receipts with my mobile device, through my browser, and uploading photos through my phone. I frequently have to repeat this already cumbersome process 3-4x times per transaction, as I crash out of the process without the transaction having been saved. …
    smileybirth 14 views 0 comments Started by smileybirth March 6, 2022 10:44PM Mobile Feature Ideas
  • Working alongside small to medium business owners in Southern Ontario to provide bookkeeping and business administration solutions
    LeaveTheBooksToMe 12 views 0 comments Started by LeaveTheBooksToMe March 5, 2022 9:13PM Pro Network Listings
  • I made a purchase that was recorded as a capital asset account called 'furniture' which includes, you guessed it, furniture. I ended up having to return the purchase and getting a refund. What's the best way to categorize this so that my capital asset account reflects my actual value? I assume I shouldn't just categorize it as a refund for an expe…
    jhummel 11 views 0 comments Started by jhummel March 5, 2022 8:06PM Using Wave
  • Payments setup for mobileYou can turn on payments in the Invoice app, so you can get paid even faster, on the go! We’ll walk through the process to get you started. Please note that if you don't already have a Wave account... Read the full story here
    System 8.8K views 65 comments Most recent by Zashadu March 5, 2022 6:59PMHelp Center Discussion
  • Example: I sell a home and make $1,000 commission. My brokerage owes me $1,000. I owe technology fees and errors & omissions each month to my brokerage. Instead of paying my brokerage each month, they just take it out of what they owe me. Tech fee = $77 and E&O insurance = $5 for a total of $82.00. When I receive my commission check, it's…
    Robert_P1 11 views 1 comment Most recent by Mikeg March 5, 2022 4:25AMHelp Center Discussion
  • I just purchased an investment property with a mortgage. I want to make sure this is recorded correctly. I need to record closing costs including down payment, insurance, and appraisal fee. I will have an interest only payment due each month. EW Apartments Purchase price - $1,250,000 Down payment - $312,500 (total wired at closing w/ closing cost…
    Robert_P1 24 views 3 comments Most recent by Mikeg March 5, 2022 4:22AMHelp Center Discussion
  • Hello. We secured a long term renter with a security deposit and first month’s rent. They paid in 2021. But the rental period begins in 2022. How do I count the rental income? Is it counted in 2021 or 2022? I don’t want to get hit with unnecessary taxes in one year if I don’t have to. And if 2022 do I just simply edit the date of the imported tr…
    DSRB 11 views 4 comments Most recent by DSRB March 3, 2022 9:05PMWave Discussion
  • Landlord here looking for the appropriate way to records security deposits that are held in escrow. According to accounting standard the receipt of a security deposit should increase a cash asset account (no impact on income) and increase a liability account. When this transaction imports from my bank I do not have the option to categorize it as …
    shaneg 1.9K views 24 comments Most recent by DSRB March 3, 2022 9:04PMAccounting Technical Support
  • Hello, currently when I make a tax payment from my business checking account, that payment is getting recorded as a tax payment and appearing under liabilities as a negative amount. In 2021, I made payments of $400 last year for quarterly taxes, however, the services I offer in my business do not require me to collect taxes from customers on my en…
    mhiggins 57 views 0 comments Started by mhiggins March 3, 2022 7:47PM Wave Discussion
  • It is common for my clients to deposit an expense advance into my bank account... i.e. for a long-distance drive, they will advance gas, tolls, hotels, meals, etc. At the end of the job, I submit all receipts or as the clients say sell them my receipts. Considering that this isn't taxable income how would I record this advance and my expenses du…
    jay522 123 views 0 comments Started by jay522 March 3, 2022 5:13PM Wave Discussion
  • Hello, how should one categorize down payments for an investment property (property is in pre-construction, no income is being generated yet)?
    jeanpiman 11 views 1 comment Most recent by Mikeg March 3, 2022 4:44AMAccounting Technical Support
  • I'm trying to generate the T4 for my business but running into issues. For one I don't have anyone on my payroll, the business is a general partnership between my wife and I. We haven't withdrawn more then a hundred dollars in the year on personal stuff. We have continually reinvested the profits back into the business. For 2021 our gross revenue…
    Girn 11 views 1 comment Most recent by Girn March 3, 2022 1:09AMUsing Wave
  • I don't see a way to print a recurring invoice the day or two before the day it is to occur. For instance print all recurring invoices of 3/5/22 on 3/3/22, so they can accompany my deliveries on the morning of 3/5/22. Does that make sense
    beldotti 11 views 0 comments Started by beldotti March 2, 2022 8:38PM Sales & Invoicing Technical Support
  • I captured receipts with the iPhone Camera, it extracted data, but does not show the receipt and no matter what shows the status as “Offline” when connected by WiFi. What’s going on? Others have seen the same bug. When wi this crucial step be fixed?
    ThurstonPrint 2.3K views 33 comments Most recent by hyperthing March 2, 2022 7:45PMMobile Technical Support
  • I would like to see a feature in the checkouts functionality that I could make a checkout that instead of giving it preset $ value the client would be able to put in a $ value of their choosing that could be used say for someone wanting to donate or some other application like that or also a checkout that could have a drop down with multiple chio…
    EALING_Computer_IT 51 views 6 comments Most recent by DerekDoubleEntry March 2, 2022 7:14PMWave Features
  • NMNNMN
    I am aware that the Wave Money app allows you to copy and paste the routing and account numbers. However, I have a Client that is insistent upon receiving an actual ACH form for payment. Can Wave/CFSB provide this?
    NMN 16 views 0 comments Started by NMN March 2, 2022 6:07PM Wave Discussion
  • When I split a transaction into two smaller (deposit) amounts, it results in 3 transaction which doubles the original amount. I can merge the new smaller amounts with matching payment amounts but since the original deposit is still there, it's pointless.
    eandk 12 views 1 comment Most recent by eandk March 2, 2022 5:50PMWave Discussion
  • In the process of setting up payroll taxes and have continued to receive and error that states: "Oops! Some information is missing or entered incorrectly. Please review errors below and try again." I have verified all information was entered correctly.
    RThomas 11 views 0 comments Started by RThomas March 2, 2022 5:34PM Payroll & Employees Technical Support
  • A payment was sent to a closed/wrong bank account . I’ve updated my information… what happens next????
    Krishunt10 21 views 0 comments Started by Krishunt10 March 2, 2022 3:34PM Help Center Discussion
  • Hi I am new to accounting and confused about expenses paid for on a credit card. How do I record that I have paid for the expense on a credit card and then how do I record that I have paid the credit card bill? I really need a step by step walkthrough! Many thanks for any help!
    Clarkey 1.2K views 9 comments Most recent by Mikeg February 28, 2022 8:30PMAccounting Technical Support
  • Hello, I use Recurring invoices a lot for my clients with website maintenance contract and hosting. And that's great! But then I realised that, in the recurring invoice set up, I cannot save the scheduling payment reminders in the settings below: However, it is possible, only once the invoice has been issued (from the recurring schedule). So I…
    Hervé 675 views 9 comments Most recent by JellyfishChris February 28, 2022 5:10AMSales & Invoicing Technical Support
  • I deleted an invoice, but the amount still shows on the P&L. When I click on the income account for the details, there is no activity. There is absolutely no transactions/journal entries for this income account, but it still shows on the P&L. Any suggestions to help correct this?
    MichelleAR 342 views 14 comments Most recent by Linfamy February 27, 2022 10:15PMAccounting Technical Support
  • Hi. I'd like to remove the payment due date from my invoices. Can anyone tell me how to do this please? Many thanks.
    Handyann 432 views 13 comments Most recent by SlartiB February 27, 2022 4:22AMSales & Invoicing Feature Ideas
  • I am trying to create an invoice with a 25% discount on the product I am selling, but I do not want the discount applied to the shipping costs. I have entered the shipping cost as an item line, so the 25% discount is being applied to it. How do I apply the discount to the 3 product items and not the shipping item?
    reneelaliberte 32 views 0 comments Started by reneelaliberte February 26, 2022 10:29PM Sales & Invoicing Technical Support
  • I'm starting to prepare for tax season, and I've added all my 2018 expenses to Wave, including Meals. I've noticed that Wave subtracts 100% of each Meal expense, while the US IRS only permits 50% of eligible meals to be deducted as a business expense. So I have two related questions: 1) Is there a way to adjust the % deducted for a type of expens…
    GeneSVB 798 views 5 comments Most recent by Parham February 25, 2022 5:51PMAccounting Technical Support
  • Hello, is there a way to adjust the fields on the invoice to save on space ? We are using the Contemporary template, all is fine but quantity rate and price fields take up almost half the page, where description has very small space when we add items with long description, it creates unnecessary additional pages and invoices are left half blank d…
    Petrocelly 31 views 2 comments Most recent by Parham February 25, 2022 5:40PMSales & Invoicing Technical Support
  • Right now, my Balance Sheet and P&L are shown in alphabetical order. I would like to change the reports to be in the Account Number Order that I have assigned to the account. Thanks, gary
    gary_cms 113 views 0 comments Started by gary_cms February 25, 2022 3:38PM
  • Hi there, I am new to this software and was wondering if someone could help me. I would like to properly allocate transfers from my personal account into my business account. I am a sole proprietor and transfer funds from my personal and then pay the bills in my business account. However, all these transfers come up as uncategorized income? Do I …
    JustinLyndon 21 views 0 comments Started by JustinLyndon February 25, 2022 3:51AM Accounting Technical Support