integrations

Discussion List

  • hschsc
    Hi, I have tried clearing the cache, but my chase credit cards are still not updating. I then deleted the connection, and now I cant add the connection back. The error I get is as follows. Wave is unable to locate your account(s). Go to Banking > Bank Connections in the sidebar menu and ensure you have chosen the correct bank. Try connecting…
    hsc 81 views 1 comment Most recent by Alexia April 6, 2018 2:41PMBank Connections
  • Hi there, It has been over 3 weeks and i cannot connect to my bank to import my transactions. The error message keeps saying that the server is down. It is extremely frustrating and annoying to keep getting this everyday. Can this be fixed?? I am from Malaysia and i am using Maybank.
    Shameerah 41 views 1 comment Most recent by Alexia April 5, 2018 7:49PMBank Connections
  • Hello, my accounts are not updating. I can hit "Update Now", and the website goes through the motions of updating, but when it finishes, all the account balances are still the same, as if they were never updated. I have reentered my Bank Credentials, but no luck. It's not been working for about a week. How do I fix this? I use Truliant F…
    benabele Closed 3.1K views 29 comments Most recent by Alexia April 3, 2018 3:09PMBank Connections
  • After having my bank connected for the past 2 years with minimal issues, for the past four days it has been dogged with problems. Everytime I try to update it says that the credentials are wrong, despite them never being altered. Yet, every time I go to try and update them, as soon as I click on either the box for username or password, I get the …
    oddsop 51 views 1 comment Most recent by Alexia March 29, 2018 4:01PMBank Connections
  • Hello Community. For 2 weeks and 2 days, I have tried on a daily basis to connect / upload my Emirates NBD Bank data here in Dubai. Nothing. There are no error codes - just a spinning updating icon - that eventually says it is updated - but it is not. If there was an error I would have a clearer understanding of the issue. I have repeatedly carri…
    frankstebbing 721 views 1 comment Most recent by Alexia March 21, 2018 6:08PMBank Connections
  • Hi I need support on a issue relating my transactions. On 15 March I started a new business on my profile which uses another account on my banking. After connecting this extra business, my main business is not importing transactions. Not sure why this happens. I have cleared all cookies on my Safari and restarted over and over. I switched bank…
    FTClothing 11 views 1 comment Most recent by Alexia March 20, 2018 6:27PMBank Connections
  • I have connected my PayPal account to wave with no hassle, but expense list was imported to Wave and no incomes. Why is that? Thank you.
    DavidK 1.3K views 5 comments Most recent by Alexia March 19, 2018 5:17PMBank Connections
  • Dear Support Team, please help us find out with our situation -We are new on Waveapps, and we need to connect our bank account to Waveapps, but unfortunately we can't do this because of the an unknown reason, when we adding the link on web site - nothing happens !, So, please tell us what need to do, our may be you can assist me via the skype to d…
    MaksymAdvantageMedia 461 views 5 comments Most recent by Alexia March 19, 2018 2:40PMBank Connections
  • Can I suggest you add bank integrations with Coinbase, GDAX, and Kraken to download transactions into Wave?
    Alex_on_Wave 71 views 1 comment Most recent by Alexia March 12, 2018 6:40PMBank Connections
  • Hi, A few months ago my bank, HSBC UK, ring fenced some of their customers (of which I am one) to an entity separate from the main UK entity. My bank is now called HSBC plc. My bank connection was working fine, but since then it has stopped working. I have tried to select a different HSBC from the drop down bank options, but HSBC plc is not sh…
    HenStar 381 views 3 comments Most recent by Alexia March 8, 2018 7:44PMBank Connections
  • I need to categorize my products & services for example: Category – Website * Website hosting * Website development * E-commerce Category – Google * Adwords setup * Adwords training * Google my business setup * Google Console setup Category – Products * Router I would like to know when would your payment portal be available in south…
    Adcademysa 31 views 1 comment Most recent by Alexia March 5, 2018 6:16PMSales & Invoicing Feature Ideas
  • When I choose "Bank Connections" from the "Banking" drop down menu, I get a completely blank page, except for the menu on the left side of the screen. I've used two browsers, but cannot get to a page with bank names/options. Should also mention I cleared my history/cache for both browsers.
    crjccr 21 views 2 comments Most recent by Alexia February 9, 2018 2:24PMBank Connections
  • Santander UK does not download their bank statements in any of the file formats that are compatible for uploading. I've been trying to save an xls file to a csv file. But keep getting error messages. Does anyone have an example csv file to work by? 6 hours now, still to no avail. its driving me crazy. please help. thanks
    James 331 views 4 comments Most recent by James February 5, 2018 5:58PMBank Connections
  • Hi, Wave has occasionally had issues connecting to my bank account (TD Canada Trust) but usually I hit the Update now link and it reconnects. It has been several days now that I've been unable to connect my bank account. Been using wave for 2 years with TD Bank and this is the first time this has happened. Does anyone have some insight on this?
    Julian Crasci Closed 474 views 5 comments Most recent by Charlotte January 30, 2018 2:29PMBank Connections
  • I have integrated my Etsy account and PayPal account to Wave in order to import transactions, but I don't know how to update them to get my new transactions. I understand how to do it for a bank connection, right on the dashboard, but I can't find something similar for Etsy or PayPal. Once I tried doing it with PayPal by going to the integrations …
    megan 1.3K views 5 comments Most recent by singledad January 17, 2018 2:22AMBank Connections
  • I'm In South Africa and my bank connection stopped updating my statement at 30 December 2017. Connection is fine but not importing new date automatically. I did try to another accounttoo not working. Please assist because is making my life very easy.
    Jonathan van Rensburg 1 view 1 comment Most recent by Dante_Bulluck January 7, 2018 10:15PMBank Connections
  • After adding my banks, only the checking and savings accounts show in Wave. The loan/credit accounts do not. Any automatic workaround? Or even a manual one?
    Timothy Poplaski 1 view 1 comment Most recent by Charlotte January 3, 2018 11:56PMBank Connections
  • I have a bank account that is not available online and only receive paper statements... How does one get this account into WAVE and perform manual entries...?
    John Grods 21 views 5 comments Most recent by Charlotte January 2, 2018 1:15AMBank Connections
  • I am able to connect my CIBC personal account, but when I try to connect my CIBC business account I get an error. I am not sure why because I'm following the same procedure in both instaances
    gersham 401 views 1 comment Most recent by Charlotte December 30, 2017 2:34AMBank Connections
  • After wave successfully connects to the bank via user name and password I get an error message: The security answers you entered are incorrect. Try to connect again and re-enter them. Multiple attempts to connect will be required for all security questions to be answered. If your answers are correct and you are stuck,visit our help centerto inv…
    Athena Marketing 251 views 3 comments Most recent by Charlotte December 24, 2017 9:35PMBank Connections
  • After selecting any bank on the connections page, the login information screen appears and immediately presents an error stating that the recaptcha key is invalid. I went to the recaptcha support site for developers and that site says that the website owner (Wave) needs to get a new key. I have made sure I have updated Java, restarted computer, cl…
    Ou812 111 views 2 comments Most recent by Teri-Ann Tagget December 21, 2017 2:31PMBank Connections
  • Hi. I linked my Paypal account with Wave. I began my data transfer date as Jan 1 2017. It only transferred the month of December. I obviously need to get my financial data for the entire year transferred into Wave. Otherwise kinda pointless lol. What do I need to do to correct this ?
    thegentlemensquarter 11 views 1 comment Most recent by Elle Hellman December 18, 2017 9:30PMBank Connections
  • I have four bank connections. Two show connection errors and indicate that credentials need to be edited. But when I go to the Bank Connections page, only one bank account shows (one that is working okay) and a half-moon symbol going around and around. I've tried waiting it out, and waiting until another day, but all the bank connections will not …
    Robert Legge Closed 61 views 8 comments Most recent by Claire Davids November 30, 2017 3:39PMBank Connections
  • I had a checking account and credit card account with BOA. I deleted the checking account (because I opened a new account with a different bank). Now I can't connect to my BOA credit card account. It says I deleted my account. But it was only the checking account I deleted. How can I get my credit card account back.
    Adam Zuckerman Closed 1 view 1 comment Most recent by MaryCass November 18, 2017 8:16PMBank Connections