Bank Connections
For the discussion of bank connections and importing transactions.
Discussion List
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Wave connects to my credit union but only through personal. I'm a business and need to connect through small business. Can this happen?
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Does anyone else has this? Is there any workaround by admins?
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The transactions for our capitalone 360 account aren't showing up. The balance is updating correctly but the transactions since 12/29/17 aren't showing up.
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I have tried 3 times to enter my ID which is correct as I've also logged in to my account today with the same number. Is there an ongoing issue with Santander? Any advice you can give me? I think the whole reason for me to use the Wave App is the banking integration so if this isn't working I don't know if I really see the point?
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I have tried to update , edit connection , still transaction not update Please assist
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My bank was connected successfully and the current balance updated. I cannot see the transaction anywhere. I started connecting to bank since 10 April 2018 for 1st time. Need assistance to resolve this. TQVM.
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Hello, It has been 1 week since the balance and the transactions got updated. Some of the transactions got imported till 5th April. After that there were no updates or change in the balance. However on the bank side there exist transactions. This is specifically for ICICI Corporate banking India. Please help. Regards, bj
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How likely are there to be successful connections to Banks across the Caribbean? Especially in Barbados?
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My connected bank account is not updating from last 4 days, I'm unable make entries of receipts & payments
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initially when connecting my bank acct the transactions downloaded automatically. can i re-do that after deleting all transactions if i dont want to upload statements? my bank statements are in pdf, not csv.
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Hello Wave Support Team, It appears that my PayPal hasn't updated transactions since March 15 and only the Checking on Spark Business Checking hasn't updated since March 7. The Business Savings account has updated with an issue. Do you have any suggestions I should do to see if there's a connection issue? I've already activated and updated the A…
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Hi There, My bank recon statements and chart of accounts has not worked for over 2 months. My Reports is working however... Any assistance please?
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Hi, I have tried clearing the cache, but my chase credit cards are still not updating. I then deleted the connection, and now I cant add the connection back. The error I get is as follows. Wave is unable to locate your account(s). Go to Banking > Bank Connections in the sidebar menu and ensure you have chosen the correct bank. Try connecting…
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Hi there, It has been over 3 weeks and i cannot connect to my bank to import my transactions. The error message keeps saying that the server is down. It is extremely frustrating and annoying to keep getting this everyday. Can this be fixed?? I am from Malaysia and i am using Maybank.
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How do I get my checking account info downloaded as well?
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Hello, my accounts are not updating. I can hit "Update Now", and the website goes through the motions of updating, but when it finishes, all the account balances are still the same, as if they were never updated. I have reentered my Bank Credentials, but no luck. It's not been working for about a week. How do I fix this? I use Truliant F…
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Hello, When I first added my bank account, all of my transactions from the designated period that I chose were uploaded into my transactions. It has now been a few weeks and I just manually updated my bank account. However, there are still no new transactions (since the first time I entered the account)... Any idea on what is going on? I bank wi…
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I have recently tried to start using your software for my accounting, connected two of my bank accounts and shortly thereafter had illegal log-ins to both accounts. I have therefore had to change my login details in order not to compromise security. I am therefore loath to continue using your automatic log-ins to the bank and would prefer to manua…
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After having my bank connected for the past 2 years with minimal issues, for the past four days it has been dogged with problems. Everytime I try to update it says that the credentials are wrong, despite them never being altered. Yet, every time I go to try and update them, as soon as I click on either the box for username or password, I get the …
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Logged in this morning to find that Wave has imported transactions from my personal accounts, even though those are turned 'off', and has assigned them all to my business account. This is slightly worrying. I now have to go through and delete all of those, then reconcile my business account to make sure transactions that should be there have bee…
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Hello! We are closing our KeyBank account and switching to Chase. In closing our Key account, will we lose all of those transactions in Wave? Has anyone had any experience switching accounts like this? Thanks in advance!
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I am trying to upload a csv bank statement, which I have done successfully numerous times previously. However the 'Choose File' dialog next to 'Statement' is missing from the screen and I can't selec the file to upload. See the screenshot attached. I have tried with both Chrome and Internet Explorer browsers and the same problem occurs in both. …
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i have signed into wave and in dashboard my bank account/credit card won't update. I just get a spinning wheel
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Hello Community. For 2 weeks and 2 days, I have tried on a daily basis to connect / upload my Emirates NBD Bank data here in Dubai. Nothing. There are no error codes - just a spinning updating icon - that eventually says it is updated - but it is not. If there was an error I would have a clearer understanding of the issue. I have repeatedly carri…
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Hi I need support on a issue relating my transactions. On 15 March I started a new business on my profile which uses another account on my banking. After connecting this extra business, my main business is not importing transactions. Not sure why this happens. I have cleared all cookies on my Safari and restarted over and over. I switched bank…
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I have connected my PayPal account to wave with no hassle, but expense list was imported to Wave and no incomes. Why is that? Thank you.
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Dear Support Team, please help us find out with our situation -We are new on Waveapps, and we need to connect our bank account to Waveapps, but unfortunately we can't do this because of the an unknown reason, when we adding the link on web site - nothing happens !, So, please tell us what need to do, our may be you can assist me via the skype to d…
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Can I suggest you add bank integrations with Coinbase, GDAX, and Kraken to download transactions into Wave?
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Hi, A few months ago my bank, HSBC UK, ring fenced some of their customers (of which I am one) to an entity separate from the main UK entity. My bank is now called HSBC plc. My bank connection was working fine, but since then it has stopped working. I have tried to select a different HSBC from the drop down bank options, but HSBC plc is not sh…
