Bank Connections
For the discussion of bank connections and importing transactions.
Discussion List
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I connected multiple bank accounts from the same bank (S&T Bank) to various different businesses under my Wave account. It says the transactions were last updated 48 years, 5 months ago ?!? I keep updating but nothing changes. The correct balances are showing for each account, however there are zero transactions being imported. On the trans…
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Need to verify the bank account connection
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Can you please assist with linking a bankaccount ? I need manual verification from your side
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I tried to verify my bank but was unable. I logged in correctly halfway via Wave but was waiting on the code from a text or call for 2-step authentication from my bank. I never received it. I was able to login in and out of my bank account on their website with 2-step authentication, but unable to with Wave. What should I do now?
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My payout was supposed to be here Wednesday. I then called Wave, and they said it would be here by Friday. Then, my account said that it would be paying out Jul 30, and now it is saying Jul 31. Why has this changed? I have employees and overhead to pay. I even called my bank and they verified that they have no incoming pending payouts from Wave in…
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My first customer paid me via emailed invoice. How long does it take for me to receive notification of payment made?
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1) I just signed up for Wave and added my Chase Sapphire Reserve credit card account and Bank of America checking. The auto-importation of transactions seemed to work but when I checked the transaction dates, they were wrong in Wave. I removed the BofA account and the Chase account and deleted all transactions to wipe the slate clean and then co…
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Hi There Can you please help me with verification to connect a new bank account. Thanks so much
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Hi, please help me with verification to connect a new bank account. Thank you.
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Regarding: Accounting > Transactions > Upload a Bank Statement > .csv It seems that the Bank Connection feature with Key Bank will only pull the last 3 months of records. I've manually gone into keybank.com and downloaded the all the transactions back to Jan 1st. Upon uploading the transactions to my account waveapps.com only recognizes …
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Hi I've been given this message. Please can you assist? Hi there! We noticed you’re trying to connect a bank account. To continue, we’ll need to manually verify your connection request through our Support Team. This is a routine check that our Bank Integrations Partner requires us to do for a subset of all bank connections. In other words, don’…
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connect my account with my bank
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Hi @Alexia. Thank you for your help to connect to my bank account. However, the Debit account pulled in all the date, but my credit card pulled in the data from 9th of April - 9th of June (today is 18th of July). From 9th of June there are no transactions in Wave only in my Online account. Any chance you can look into this? Please let me know if y…
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My bank accounts update OK and the new balance is reflected, but the transactions does not show up. Any idea why and how to fix?
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Hi, why it takes so long between the costumer payment and the time i get the money in my account? I pay you a lot of money to get paid with cards... 2 days of delay is innacceptable. I work in 2 different bank in the past and i never seen that before.... Please contact me to samuel@gyblconsultation.com to fix a fast way to receive my money. Thank…
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Hi There, I am having a problem importing csv statements (my bank only provides older transactions in csv.) I have used your template to ensure the format is correct but alas the file still wont import, can you help? Andrew.
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I had a customer make a payment by credit card. The invoice is showing paid but the funds did not go to my bank. I do not believe it was syncing at the time and I have since corrected the problem but the funds have still not got to my bank account.
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I am trying to set up my account for a new employer to pay me. I tried connecting ny bank account and it said "submit a request with our Support Team" so I guess this is where I do that? In a public forum?
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Want to add my account but tells me I have to manually verify
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I have been using my US Bank connection for over 2 years with no issues, and the last 5 days I have been getting an error message I cannot resolve. I have tried the troubleshooting / reconnecting / re entering credentials. Below is the error message I am receiving. "Your bank wants you to view a message or request before Wave can access yo…
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Good day, can you be so kind to assist us with manual verification for our bank account please?
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Hi there I've been having issues with the ASB bank not connecting automatically to my account since I originally connected it. Any reason for this? Thanks
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I'm receiving notifications of someone logging into my bank and I need to know whether this is Wave or a hacker. Is there a set time that Wave imports info from bank accounts? I'm in South Africa - GMT +2
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Your bank's website appears to be experiencing technical difficulties. If you can successfully log iHello Anyone has any idea how to resolve this? I can't connect my bank account to WaveApp. =( It says: "Your bank's website appears to be experiencing technical difficulties. If you can successfully log in to your online banking, please try connecting or updating again in Wave. If the problem persists for 24 hours, please visit our help cen…
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Today I wanted to add my bank account connection, but I have a message saying 'We need to verify your bank connection.' Please let me know if any details are needed. Kind Regards, Z
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Hi, I have a specific question with regards to connecting Wave with a bank account in the UAE. Is this possible? And if so, is it only for specific banks or is this possible with all banks in the Emirates? Thank you
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please i want to verify my bank account
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when i'm trying to connect my bank account i'm getting this message Please help regarding this as there is no support email to submit the request.
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My bank account cannot connect to wave. It shown that connection limit & i need to submit request to the wave support to enable the connection again.thanks
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Hi fellow NZ'ers, Just wondering if anyone using Wave in NZ, have been able to upload CSV files (based on the suggested Wave template) and/or connect to their bank. I am with BNZ but haven't been able to upload any transactions. (Trying to import transactions into the Cash on Hand account - which has no transactions). Thinking it could be a NZ c…
