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Discussion List
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If I export receipts from Wave, the file-name has date and company. This is the only OCR software I have found that can do this and it's quite 99% accurate and very impressive. But it would be better if it could rename the receipt files as: [Date]_ [Amount]_ [Country-Code]_ [Card-Number]_[Company] For example: 2019-07-03_$99.99_usa_c1098_mcdon…russell888 201 views 3 comments 0 points Most recent by AlexL December 9, 2020 3:31PMAccounting Technical Support
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Hi, I created an invoice for an existing customer and took a CC payment over the phone and sent them the receipt. When they received the recipe they have requested I edit the business name (they want to allocate it to a different entity!). In other accounting systems I would reversed the payment and edit the invoice but I cant seem to do this. An…EmilyM 1 view 1 comment 0 points Most recent by AlexL December 9, 2020 3:26PMSales & Invoicing Technical Support
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Every transaction in my Linked paypal account has a corresponding txfer from my bank account. Can I link the two txns as effectively duplicates?patbell101 31 views 2 comments 0 points Most recent by Brittney December 9, 2020 5:57AMAccounting Technical Support
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I saved a client’s details incorrectly, tried to edit it but the app will not save it so i opened a new client profile. How do I delete the incorrect customer profile? I cannot seem to find an option to do so.Ryno 1K views 12 comments 1 point Most recent by Catchenre December 8, 2020 11:05PMSales & Invoicing Technical Support
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Using Wave on my iPad, after creating an invoice I click to download a PDF and the default location for the download is AWS - S3. As far as I know I don't have an AWS cloud account and I can't change the default download location, so having downloaded the PDF I have no way of accessing the downloaded file. Any advice would be much appreciated.LJA 11 views 1 comment 0 points Most recent by AlexL December 8, 2020 10:03PMSales & Invoicing Technical Support
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Is there any other avenue to contact wave support besides these forums. Urgent assistance needed Thanks in advance._HelpNeeded10203 1 view 1 comment 0 points Most recent by AlexL December 8, 2020 9:58PMAccounting Technical Support
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Hi, i am not getting verification email. also when i create invoice and choose send a copy to me i am not revieving that either.CustomClick 6 views 4 comments 0 points Most recent by JulianP December 8, 2020 9:56PMAccount Settings Technical Support
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Hello, For my invoices I need to use another program but I would still love to use wave. When I would be able to upload a pdf invoice and add it this would be possible. Thanks in advanceyannick 371 views 3 comments 1 point Most recent by AlexL December 8, 2020 8:18PMAccounting Feature Ideas
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Hi. My gst tax calculations for Australia are not reconciling The general ledger report for sales expenses does not equal the sales tax report. General ledger sales income is $114174.14. On the report it shows sales subject to tax $108568.60 tax amt on sales $7938.93 this amt is NOT 10% of the sales. Do both gross figures include or excl…_HelpNeeded10203 1 view 1 comment 1 point Most recent by JulianP December 8, 2020 7:48PMAccounting Technical Support
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Hi, since yesterday my Square transactions are no longer zapping properly into Wave. Zapier said this is due to a problem on the Wave end. Is this on the radar?christyprice 31 views 3 comments 0 points Most recent by JulianP December 8, 2020 7:46PMAPI & Integrations Technical Support
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The business I'm accounting for is a homeowner's association. We provide trash pickup service for the neighborhood as part of the association dues (the residents love this because we get a bulk discount and it's significantly cheaper than getting it themselves). Occasionally a resident will not get their can out on the curb in time to be picked u…justdave 11 views 1 comment 0 points Most recent by AlexL December 8, 2020 7:41PMSales & Invoicing Feature Ideas
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Hey there, I'm trying to figure out how to account for an investment from an angel investor in my transactions. It's not quite a shareholder loan, and I'm not sure if the Common Equity account makes sense here. If someone invested $100k into your business and it showed up in your bank account, how would you chronicle it? Bonus points on how to do…JB1221 161 views 1 comment 0 points Most recent by JulianP December 8, 2020 7:35PMAccounting Technical Support
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Where do I find a list of Users on my Wave account? I shared access to my partners months ago, but I don't think they ever logged in. I want to check their status (Admin vs Editor). Thanks.Vicki_Orchard 1 view 1 comment 0 points Most recent by JulianP December 8, 2020 7:25PMAccount Settings Technical Support
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Hi, I'm having trouble downloading the receipts for android app. I'm using a galaxy S8, but having no luck. Any advice?TCHealth 651 views 3 comments 0 points Most recent by JulianP December 8, 2020 7:20PMMobile Technical Support
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Hi all, Is there a way to see if a client has actually read an estimate/invoice sent?JustLinda 1 view 1 comment 0 points Most recent by JulianP December 8, 2020 7:05PMSales & Invoicing Technical Support
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I have two separate businesses. The App allows me to set up distinct profiles and records for each business, however, I can't seem to figure out how to set up separate invoice templates for each business. Help.... thanks.CaucHaitian 281 views 2 comments 0 points Most recent by Bielousov December 8, 2020 7:03PMSales & Invoicing Technical Support
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I am stuck re-connecting the bank connection after the early January update. It is asking to add the phone numbers to receive the security code. Problem is, both phone numbers are not valid are are with people who are no longer associated with the business. Nobody seems to know who's numbers they are. That being said, I cannot complete the re-…Brookwood_Treasurer2 21 views 1 comment 0 points Most recent by Floreren December 8, 2020 3:21PMAccount Settings Technical Support
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Hi Wavers, With the depriotisation of Wave for non US and Canada customers, I found Traction Apps, to be the next best option - www.tractionapps.co. They have the invoicing solution, and even a retail management solution....all with payments integrated. they have integrated with accounting solutions Good luck
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Hello, my name is Temi, I am a Chartered accountant and a cloud accounting solution expert located in Nigeria. I have online courses that would teach you the step by step guide on how to get started with wave accounting without having to hire the services of an accountant I have been using Wave Accounting Software for my business for over 5 yea…Temitope 222 views 1 comment 0 points Most recent by Tinu20_ December 8, 2020 8:53AMPro Network Listings
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Hello! I am new to wave and am in the process of launching a business with my partner. We both have equal shares in the company and before we had a business bank account we were using our personal accounts and credit cards to make payments for all necessary expenses. Thankfully we've kept all of our receipts. For all of these initial expenses, is…
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Just getting started. Manual upload of Capital One credit card since it won't connect. Uploaded as a liability ... then realized it was already there as a credit card so all transactions are duplicated and my numbers are off. Need to delete the entire liability account.
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Hi, I'm in the Events Industry and we of course lost all of our events for 2020 after Feb. Had to Pivit...a lot! To get buy I have done some door dash (which I created a 1099 Door Dash Income Account) but have also earned W2 income through my friend's water park, I was an employee (that had withholdings) which has been deposited into my business…
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My last transaction of $11,000 is now on hold and I have no insight into when I can access this money. This never happened before. How can I find out what is going on?
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Hi there, I found an issue that could be a legal problem. I made a invoice to a customer. The customer paid it. Then the customers moves his premises and ask me to change the details for the future. When I do the change, the previously made invoices have the the address. It's illegal to change an invoice already issued. If the customer ask me a du…VirtualCed 21 views 8 comments 1 point Most recent by AlexL December 7, 2020 9:22PMAccounting Technical Support
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How to reset or change your passwordTo reset your password: Navigate to the login page Click the Forgot it? link Enter in your Wave registered email address and we’ll send an email to your inbox with a link to reset your password. ... Read the full story hereSystem 4.3K views 2 comments 0 points Most recent by JulianP December 7, 2020 8:52PMHelp Center Discussion
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How do I change the format of my prices in the invoice. Currently it only allows for round figures, however, my prices are not round figures ie 1234,56. Currently only allowing me to add 123456,00
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Creating your free accountIt all starts with a simple login and a free account. You won’t need to provide a credit card, and you’re under no commitment, so let’s jump right in. How to sign up/log in You can sign up and log ... Read the full story hereSystem 5.8K views 3 comments 0 points Most recent by JulianP December 7, 2020 7:10PMHelp Center Discussion
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I'm attempting to get the Share Link for to send to a client. Previous guidance says to tap the "More" button in the upper right of the Edit Invoice screen to get the link, but on iOS, the only options are Delete, Message Customer, Duplicate, Mark as sent, Save, Preview, and Cancel. Right now, I'm having to save the Invoice, go to my l…DaddyRabbit78 11 views 0 comments 1 point Started by DaddyRabbit78 December 7, 2020 5:24PM Mobile Technical Support
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My invoice total, before adding 15% VAT, comes to: 9,724.00 but once it is added my invoice displays 11,182.61 BUT when adding 15% is should just be 11,182.60 Is this a glitch in the system or am I missing something?PeterB 21 views 3 comments 0 points Most recent by tgoods December 6, 2020 6:41PMSales & Invoicing Technical Support
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Issue: Unable to obtain data export. When click on link within email message to download the export , webpage displays "This site can’t be reached The webpage at https://click.pstmrk.i.....aWw (I've edited link obviously) might be temporarily down or it may have moved permanently to a new web address. ERR_INVALID_RESPONSE" What I've don…GRDZTW 61 views 1 comment 0 points Most recent by GRDZTW December 5, 2020 1:13AMAccount Settings Technical Support
