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Hello, I am new to Wave so I have just synced my bank and credit card transactions. It asks you to select a category for each transaction but then auto suggests all transactions that would likely be part of the same category. For example I only needed to categorize one Gas transaction and it guessed the rest. However for some, in particular sale…Shawnamillion 11 views 1 comment 0 points Most recent by JulianP December 21, 2020 10:01PMAccounting Technical Support
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Any idea how can i export invoices into csv format so that i can migrate all my invoices into another accounting software?ngsh_1985 21 views 1 comment 1 point Most recent by JulianP December 21, 2020 9:54PMSales & Invoicing Technical Support
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When I select to add a new customer, the remainder of the address does not populate with options. For example.. entering 428 Dundas no address suggestions are coming up to select from the drop-down menu. The problem is occurring with both Safari and Chrome browsers. Please advise if this is an on-going issue or a known issue. I give up trying…Yama_N 11 views 7 comments 0 points Most recent by JulianP December 21, 2020 7:49PMSales & Invoicing Technical Support
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Hi, I have a problem with the Cash on hand account. it is showing a negative balance even though there are not any transactions associated with the account. It should show a zero balance. How can I fix this? thanksMahmoudFouda 41 views 8 comments 0 points Most recent by MahmoudFouda December 21, 2020 5:25PMAccounting Technical Support
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When I run a cash flow report for 12 months. 1. There are some expenses that do not show up at all eg: monthly expense missing for three months while I have it entered and exactly the same way but it doesn't show up on the report. 2. Now if I modify the date on this screen to just display details for oct 2020. It displays some incorrect duplicat…
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I accidentally connected my personal AMEX account to my business. All the personal charges posted. I turned off the connection but the charges are numerous and persistent. How can they be removed easily, not one by one?BillM 11 views 1 comment 0 points Most recent by Mikeg December 20, 2020 3:10AMAccounting Technical Support
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Hi, I made a purchase on Amazon that categorizes as "Office Equipment", but there is a mistake made by either Amazon or my bank that duplicated the transaction. As we know, invalid transactions in a bank statement doesn't simply get erased, instead they issue a adjustment of opposite amount. My statement has 3 transactions: (a) the rea…LHolanda 11 views 1 comment 0 points Most recent by Mikeg December 19, 2020 6:39PMAccounting Technical Support
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Hi all - I need your help please. I recently started to use wavepayment (yet I couldn't get access to the live chat). And I encountered an issue that I am hoping someone can help. I had two payments going through the cc payment by wave, only one of the payments had three entries and was recognized as a sale, therefore the revenue was recognized. …
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When on Dashboard , net income , fiscal year ,, the income shown does not include HST, but the expenses do ,, they both have to be the same for accounting ,, how doe we change that. Also can you get an HST =/- report ?Danny1_Helpme 11 views 1 comment 0 points Most recent by JulianP December 18, 2020 8:22PMAccounting Technical Support
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My business is in Puerto Rico, which is a US territory. Do you consider Puerto Rico as US or as outside US? In the state field to set up payments PR is not listed.Giomar 251 views 3 comments 0 points Most recent by JulianP December 17, 2020 9:04PMSales & Invoicing Technical Support
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I've been using Wave for several months. I invoice around 200 customers every month. Tonight, when I would save the invoice, the quantity would reduce. I didn't realize it until I had sent several invoices to customers with attached PDF. I rebooted my computer and checked to see if the numbers changed using Excel or my calculator. The numbers save…Marj 1 view 1 comment 0 points Most recent by JulianP December 17, 2020 8:53PMSales & Invoicing Technical Support
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Is it possible to batch download all of my invoices at once? Zip file, perhaps?Altitude_Media 62 views 1 comment 0 points Most recent by JulianP December 17, 2020 8:39PMSales & Invoicing Technical Support
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So the bot says im not elegible for live support. IT says I would be eligible if I use wavepayments (WHICH I DO). It's confusing that I am unable to get an answer to a very simple questions. How do I become eligible for livesuport. The expeirnevce I've had with waveapps over the past 2 months has been extremely poor. If using wavepayments make…Yama_N 11 views 0 comments 0 points Started by Yama_N December 17, 2020 7:30PM Help Center Discussion
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I can't find ADP on the integration list. Was it removed or do I need to look somewhere else?Gregory0158 11 views 1 comment 0 points Most recent by JulianP December 17, 2020 7:12PMHelp Center Discussion
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Lobo Accounting is a cloud-based accounting firm in New York providing tax preparation, bookkeeping, and payroll services to clients throughout the US. All work is completed by highly trained accountants from CPAs, EAs. We provide affordable pricing for all services. No need for face to face meeting, all work is done remotely and we handle all sta…LoboAccounting 41 views 0 comments 0 points Started by LoboAccounting December 17, 2020 6:59PM Pro Network Listings
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[Canada] COVID-19 New T4 Slip RequirementsFor the 2020 tax year, the Canada Revenue Agency (CRA) has released new requirements regarding employment income reported on the T4 Slip, Statement of Remuneration Paid. This requirement is for all... Read the full story hereSystem 3.9K views 1 comment 0 points Most recent by Soheil December 17, 2020 6:57PMHelp Center Discussion
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I have a Capital One card and can't connect directly. I imported the transactions into the credit card account. My payment came out of my bank with auto-pay. I categorized the payment as transfer to credit card. The payment shows up in my Capital One account but is there a way to connect the payment to all the expenses. There are 11 expenses I wa…wards_grove2 41 views 0 comments 1 point Started by wards_grove2 December 17, 2020 5:35PM Accounting Technical Support
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please see attached PDF for detailsivanchaperot 11 views 1 comment 0 points Most recent by AlexL December 17, 2020 4:51PMAccounting Technical Support
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Hi all, Having a discussion with my accountant about how to adjust foreign currency exchange at end of fiscal year. The trial balance is correct but the reconciliation of the $US bank account is off by the exchange rate to $CAD. What is the proper way to acknowledge exchange fluctuation on invoices created and paid in $US but need to be reconci…lohm 21 views 2 comments 0 points Most recent by AlexL December 17, 2020 4:35PMAccounting Technical Support
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Good Day! .. just wondering how to temporarily turn off an account for the purpose of ONLY reporting income EARNED .. so if I have CPP and OAP need those accounts to reconcile my bank account BUT in order to report INCOME EARNED I need to turn those accounts off temporarily ... can you help me?SueJC 11 views 1 comment 0 points Most recent by AlexL December 17, 2020 4:04PMAccounting Technical Support
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Dear Sir. We like to migrate our tally sytem in to Wave accounting package, would you please connection me any knowned Accountant about the explain the samesrb9298 11 views 1 comment 0 points Most recent by AlexL December 17, 2020 3:31PMAccounting Technical Support
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Hi.. I have issue when I want to add income or expense, sometimes the total amount change to another value. For example, when I inserted RM78, it became RM77. The other time, when I inserted RM60, it became RM58. This issue start to occur around the last week. Hope you can resolve this. Thanks.Fikri 1 view 1 comment 0 points Most recent by Fikri December 17, 2020 9:13AMAccounting Technical Support
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Hi! I've incorrectly updated a bank account export in waves (deposit and withdrawals were reversed). After deleting all the transactions, I found that this account is now negative (-$5000), while not showing any transactions. I can't even delete the account and now this is messing my reports badly. Is there a way to fix this? Thanks!Hash 21 views 3 comments 1 point Most recent by CFlow December 17, 2020 1:49AMAccounting Technical Support
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Good morning, I'm attempting to set up wave payments, but for the last two days, when I click on "Turn on Payments," the button has a spinning icon and never proceeds to the setup. I am located in Puerto Rico. Cheers.wunderhund 21 views 3 comments 0 points Most recent by JulianP December 16, 2020 9:25PMSales & Invoicing Technical Support
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We have/had a sole proprietor business and have now transitioned to an Inc company. A customer incorrectly paid their Inc invoice to the old sole proprietor account by mistake. The owner at the time then transferred this amount from the sole proprietor account to the Inc account. I have matched up the transfer into the Inc account with the invoice…Fawn 1 view 0 comments 0 points Started by Fawn December 16, 2020 8:54PM Accounting Technical Support
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Since I was denied to automate tax payments (what!?) please stop advertising to me to turn on that feature. I also get tired of seeing it as an option in the GUI. Once you have denied someone the option, you should not keep showing it to them (I keep clicking on it hoping that somehow I won't see the dreaded ... "declined".). :smile: Tha…janoah 32 views 2 comments 0 points Most recent by janoah December 16, 2020 12:46PMPayroll & Employees Feature Ideas
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**This is the worst small business accounting software I've encountered. I usually use wave for accounting and invoice. This is the first time, I send my invoice to my client with bank online payment. I got a congratulation email on Oct 27 and informed me that I got a payment from my client. But few days later, nothing happened!!! NO MONEY COME I…SannyWang 111 views 1 comment 1 point Most recent by drumsonly2002 December 15, 2020 11:58PMSales & Invoicing Technical Support
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i invoiced a client with USD currency and i am trying to give the option that he should pay by card but im getting the following messages! Credit card payments are turned off because the currency of this invoice (USD) does not match your business currency (GBP). Credit card payments can be enabled only for invoices created in GBP. i spoke to str…Inyweb 191 views 4 comments 0 points Most recent by dlo December 15, 2020 8:43PMSales & Invoicing Feature Ideas
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HI, Is it possible to create GST inclusive invoices with Wave? Here in Australia, the final price of the invoice is always tax inclusive.ausgayan 1.4K views 29 comments 1 point Most recent by AlexL December 15, 2020 8:34PMSales & Invoicing Technical Support
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I've started a business, and I'm working part time. I spent 10 hours this week toward the business. 7 of those hours were directly toward making the Finished Goods, and the remaining 3 hours worked on improving the website. While I don't have the funds in the account to make a draw (pay myself), I think I should represent my time as a cost in W…lucassoler 21 views 2 comments 0 points Most recent by AlexL December 15, 2020 8:27PMAccounting Technical Support
