payments
Discussion List
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Hi everyone, I'm a new Australian-based small business owner and I'm struggling with a problem with Wave. Everything has been working well, however I have noticed that my 'All Accounts' balance is inaccurate because it contains duplicate transactions. For example, my 'Payments by Wave' page will show "Invoice payment for Invoice 5" and …brightstar123 381 views 4 comments 0 points Most recent by Carver0611 February 28, 2020 12:25AMAccounting Technical Support
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It would be great to have the ability to generate a payment link for a customer quickly without having to create an invoice and then send it to them. I don't use email to sign up my clients, so I'd like a quicker easier way to get them to pay me. because Checkouts is not available in the UK it would be really helpful to have the ability to quick…jays 31 views 0 comments 0 points Started by jays February 25, 2020 9:52PM Sales & Invoicing Feature Ideas
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I would love to be able to see all payments received, whether through Wave or entered manually, on the Payments page under Sales. Would be nice to see all payments at a glance without running a Report. I would also love to see a field for entering payment type/check number, etc., when entering a manual payment. And I would LOVE for that informat…TrishaK 11 views 1 comment 0 points Most recent by EmmaP February 21, 2020 7:12PMSales & Invoicing Feature Ideas
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I am not sure the best way to describe this and I guess it is a general best practices question. I have my business checking and business credit card accounts linked to Wave and transactions automatically imported. The issue is credit card payments are counted twice For example, each individual credit card transaction is counted as a withdrawal. …tbromer89 595 views 9 comments 0 points Most recent by jenb22 February 11, 2020 4:30PMBank Connections
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I must be old school How to reconcile wave payments? I've been stuck on this issue for some time, and the amount of transactions that result in duplicates or unmatched transactions is mind-boggling. When working with other merchant payment systems, I always had a monthly statement to work from. Are there reports that can be obtained? There are …SPS_John 1K views 3 comments 0 points Most recent by Barsin January 29, 2020 6:36PMAccounting Technical Support
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My payroll is set to twice a month and I add 5 days to default payday like below. If pay a contractor before the 20th will it be added to that payroll or will they have to wait for the 5th to get paid?JCPhlux 81 views 2 comments 0 points Most recent by AlexL January 23, 2020 10:17PMPayroll & Employees Technical Support
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What do we do with customers who want to pay an invoice with an online bank transfer but their bank is not listed along with the major banks like BofA etc?ARCEJon 21 views 1 comment 0 points Most recent by AlexL January 20, 2020 7:25PMSales & Invoicing Technical Support
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I uploaded my invoice from other software. After approving draft and apply payment using iPhone app, cant seem to change to apply payment date as the text appear on white and the background on white... is anyone experiencing this?Joel 21 views 1 comment 0 points Most recent by AlexL January 10, 2020 8:49PMMobile Technical Support
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Something new has started happening, today emails with the invoice attached as a pdf are being flagged by gmail as phishing. My process is to send the invoice as a pdf to myself and then write a personal note to my client. Although this adds an extra step, and I would love it to be easier, I noticed that many of my clients missed the emails from …amFelt 61 views 3 comments 0 points Most recent by AlexL January 10, 2020 7:13PMAccount Settings Technical Support
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In the middle of the year, we switched from WF payroll service to ADP. After ADP payroll started Journal Entry (JE) created (For WF not created) Bank import transactions ADP has withdrawn (Wage pay and Tax) categorized to "Payroll Liabilities" to match to JE. So what category Wells Fargo withdrew transactions (Wage pay and Tax) belon…Sri 111 views 1 comment 0 points Most recent by AlexL January 3, 2020 3:07PMPayroll & Employees Technical Support
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Hi there, I am running 2 accounts in my waveapps - one is for US customers (currency USD), one for customers in Germany (currency EUR). I get the "online payments on/off" button in my USD account but NOT in my EUR account. Can I get the online payments option in EUR account too? If yes, how? If not, is there another option to have my Ger…nicecap 171 views 5 comments 0 points Most recent by nicecap December 18, 2019 9:33PMSales & Invoicing Technical Support
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We received our first CC payment and now we are being told to send over a service agreement and other information. We don't have a service agreement yet with this client as it is a installation job, and a client that I have known for a long time. The client wants to move quickly on this job, and we need those funds to procure the necessary equipme…FrontpointDS 21 views 1 comment 1 point Most recent by AlexL December 16, 2019 6:21PMSales & Invoicing Technical Support
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I use the Cash on Hand to record the weekly takings from the clubs that use our facility. The description of the entry is the same each week for the many clubs that use us. Could you include a feature like when you add the category to the transaction it auto filters the result. This would be useful even if it meant populating a separate section as…JimBob 31 views 2 comments 0 points Most recent by JimBob December 3, 2019 8:52PMAccounting Feature Ideas
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Hey there! I have a special situation with bank processing fees and I would like to get some thoughts about the best way to account for it. Let me explain step by step: * I send an invoice for USD1000 * The client sends a wire payment for USD1000 but I get USD950 * I could just mark the invoice as fully paid and then add an expense for USD10 as …Isopo 31 views 5 comments 1 point Most recent by AlexL November 11, 2019 4:31PMAccounting Technical Support
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Hi I love your accounting software and do use stripe with it. I would also like to put forward a suggestion for Australian Users to consider integration with Pay Advantage, they are a leading provider for credit card, direct debit, bpay and phone payment options for small and micro businesses. Would you consider integration with them? I have als…TristanH 21 views 1 comment 0 points Most recent by Barsin November 7, 2019 8:47PMAPI & Integrations Feature Ideas
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In the create a recurring invoice flow, the Get Paid step is allowing only Manual Payments. From what I read in your support center, I should set it in "Sales > Payments" tab in the left side menu. However, I don't have such tab under Sales. (link to your article: https://support.waveapps.com/hc/en-us/articles/218323823) Please help …geva_price 11 views 1 comment 0 points Most recent by ConnorM November 1, 2019 2:30PMSales & Invoicing Technical Support
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Hi There! Looking to see if there is a way to transfer a bunch of invoices and payments to another business under your profile? basically i started doing stuff under one name, but then realized i should have that stuff under a separate thing so created new business, and would like to transfer it over. Thanks!metronium 51 views 1 comment 0 points Most recent by AlexL October 22, 2019 2:33PMSales & Invoicing Technical Support
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Is there a better way to pay a bill i have just created then to go back to the bills home screen, after saving the bill i just created, and then searching for it on the main bills screen and paying it through there. It would be convenient and expedite the process if after i saw the bill it takes me to a secondary screen where i can record a paymen…Bree 61 views 1 comment 0 points Most recent by EmmaP October 18, 2019 7:49PMAccounting Feature Ideas
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I call the phone line and it's unavailable. I got to live chat and it's unavailable. I email and get no reply. Im just trying to figure out why they are withholding payment. Its got to the point where I'm having the customer cancel payment so I can actually get my money. I wouldn't recommend this company to my worst enemy.FernServices_1 21 views 4 comments 0 points Most recent by AlexL October 16, 2019 6:24PMSales & Invoicing Technical Support
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Hi friends - I do a lot of sales calls and need to have a way to take credit card information over the phone and enter it into wave. Do an immediate charge and have the client receive an invoice. I don't know how to do that beyond sending them an invoice and waiting for them to pay.kdoug 11 views 1 comment 0 points Most recent by AlexL October 16, 2019 2:40PMSales & Invoicing Technical Support
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Hello, Is there a way for me to add a memo or note on a customer statement? Client wants me to display my banking details on their statement.Eldavinn 41 views 1 comment 0 points Most recent by AlexL September 10, 2019 5:25PMSales & Invoicing Technical Support
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Hi all, I am not really sure what I am supposed to put on here but here goes nothing. I am currently a bookkeeper/office manager in the great state of Montana. I am highly skilled in payroll, accounts payable and reconciling but my niche is accounts receivable. I live to get companies their money. Recently I have opened my own bookkeeping and c…bullseyebandc 41 views 1 comment 1 point Most recent by JamieD August 29, 2019 4:42PMPro Network Listings
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Hi everyone, My associate and me both do billing independently of each other and although a certain portion of what we bill goes to a common bank account, the big majority of the amounts someone bills go to that person directly. Currently, all of our payments from Wave are made to a single bank account and the constant splitting of the money that…
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Hey Guys (and Gals), Can anyone tell me how a customer can remove their stored credit card details when they save them for a recurring invoice (with Stripe)? I know in PayPal you have the ability to give customers an unsubscribe link, I just want to know: 1) What the process is for Wave, and 2) Can the customers do this themselves (ideally) Tha…BondiBeeb 951 views 1 comment 0 points Most recent by Barsin August 13, 2019 7:52PMSales & Invoicing Technical Support
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Our business accepts payments from customers in cryptocurrencies as well as traditional payment methods such as credit card and PayPal transactions. Your current multi-currency support does not include any cryptocurrencies.(Bitcoin, Ethereum, Litecoin, Zcash, etc.) so I cannot create an account to track holdings or expenses and am forced to maint…Alex_on_Wave 1.5K views 38 comments 11 points Most recent by nomino August 9, 2019 3:04PMSales & Invoicing Feature Ideas
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This message is preventing me from marking any of my invoices as paid. It's driving me nuts! I may leave Wave as a result. Oops! There was an issue with recording your payment. Please try again. It says "a payment has been paid" and substracts the amount from the total, but keeps listed the invoices as "unpaid" in my Wave das…CeciliaKeating12345 461 views 9 comments 0 points Most recent by JamieD August 8, 2019 7:51PMSales & Invoicing Technical Support
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Hi! Nice to see this thriving community. Maybe this isn't the best feed to post a question in. I signed up for the Wave Community when searching high and low for the option for customers to pay by PayPal. Is this doable? I integrated my PayPal account. Thanks and have a great day!Tracez 21 views 5 comments 0 points Most recent by Myron August 8, 2019 6:03PMSales & Invoicing Technical Support
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I have marked an invoice as paid, however, while doing so I assigned the wrong transaction to the invoice. I'm unable to edit it and attach the right transaction to the invoice, does anyone know how to do this?Nat 511 views 1 comment 0 points Most recent by ZoeC July 30, 2019 4:20PMSales & Invoicing Technical Support
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Hi! Can I do this? A customer has two outstanding invoices, but makes one credit card payment. How can I split this to the two separate invoices?Obi 31 views 3 comments 0 points Most recent by ZoeC July 26, 2019 7:01PMSales & Invoicing Feature Ideas
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Hi all. I have some suppliers who require me to send them a remittance advice when I pay them. How can I get this off Wave instead of having to export it into excel and do the remittance manually? Any better suggestions than excel? Your help will be appreciated.Mikelunn_8292 771 views 16 comments 4 points Most recent by Barsin July 25, 2019 6:39PMAccounting Feature Ideas
