wave_discussion
Discussion List
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Hi there, How can I change the invoice date when the payments is made? I’ve wrongly set the invoice date but the payment is correctshahrilosman 641 views 2 comments 0 points Most recent by Rahim April 10, 2018 7:03PMSales & Invoicing Technical Support
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My connected bank account is not updating from last 4 days, I'm unable make entries of receipts & paymentsLaksha_Holidays1 31 views 1 comment 0 points Most recent by Alexia April 10, 2018 2:55PMBank Connections
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initially when connecting my bank acct the transactions downloaded automatically. can i re-do that after deleting all transactions if i dont want to upload statements? my bank statements are in pdf, not csv.paulachenderson 551 views 2 comments 0 points Most recent by Alexia April 9, 2018 3:28PMBank Connections
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I can view the topics, I can list the discussions, there's no highlight or an active link to open a discussion. I can do a search, but I cannot click on any of the discussions ( I can click but nothing happens. Tried Shift+F5, tried different browser, restart also. I can open my own discussions when I go to my profile. I am really confused. :/RoKa 61 views 11 comments 0 points Most recent by GreenGardens April 9, 2018 2:31PMTechnical Support
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Hi, Can you implement a Quotation No. field on the Invoice so customers can trace back to which quotation the invoice is derived from. We can see it but not the customer, through the backend. I understand there is a P.O /S.O field but a Quotation No. field would be useful too.jason1234 31 views 4 comments 0 points Most recent by jason1234 April 9, 2018 1:19AMSales & Invoicing Feature Ideas
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Hello Wave Support Team, It appears that my PayPal hasn't updated transactions since March 15 and only the Checking on Spark Business Checking hasn't updated since March 7. The Business Savings account has updated with an issue. Do you have any suggestions I should do to see if there's a connection issue? I've already activated and updated the A…colombiaecotravel 101 views 1 comment 0 points Most recent by lylavuono April 6, 2018 8:24PMBank Connections
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Hi, I have tried clearing the cache, but my chase credit cards are still not updating. I then deleted the connection, and now I cant add the connection back. The error I get is as follows. Wave is unable to locate your account(s). Go to Banking > Bank Connections in the sidebar menu and ensure you have chosen the correct bank. Try connecting…
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Hi there, It has been over 3 weeks and i cannot connect to my bank to import my transactions. The error message keeps saying that the server is down. It is extremely frustrating and annoying to keep getting this everyday. Can this be fixed?? I am from Malaysia and i am using Maybank.
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I tried creating a group but I couldn't because the category drop-down didn't seem to be working.TaxLab Closed 101 views 15 comments 0 points Most recent by Alexia April 5, 2018 3:57PMTechnical Support
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Accounting techs, will you bring back the old wave feature where in recording a payment, all accounting entries appear on the PAYMENT ACCOUNT box. Please.epiphany_ong24 21 views 1 comment 0 points Most recent by Alexia April 4, 2018 8:33PMSales & Invoicing Technical Support
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se esta teniendo problemas con la sincronizacion o actulizacion de la conexion con las cuenta bancarias de PAYONNER. ya que realizo la actualizacion y demas pero no me trae las transaciones y demas
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How do I print my bank details on each invoice without typing them out each time in Notes?Heather2301 11 views 1 comment 1 point Most recent by ItsJenna April 4, 2018 8:07PMSales & Invoicing Feature Ideas
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(note to other users: this was written in Wave's preferred format, see last paragraph for the ask) Our business provides support to the hardware that makes websites go. Boutique hosting, infrastructure support and monitoring, DevOps are different ways to describe what we do. We have several clients on an annual contract, for which they pay a mont…Brandi 111 views 1 comment 2 points Most recent by Alexia April 4, 2018 7:45PMSales & Invoicing Feature Ideas
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How do I get my checking account info downloaded as well?
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Hello, my accounts are not updating. I can hit "Update Now", and the website goes through the motions of updating, but when it finishes, all the account balances are still the same, as if they were never updated. I have reentered my Bank Credentials, but no luck. It's not been working for about a week. How do I fix this? I use Truliant F…benabele Closed 3.1K views 29 comments 1 point Most recent by Alexia April 3, 2018 3:09PMBank Connections
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Hello, When I first added my bank account, all of my transactions from the designated period that I chose were uploaded into my transactions. It has now been a few weeks and I just manually updated my bank account. However, there are still no new transactions (since the first time I entered the account)... Any idea on what is going on? I bank wi…drewsonofdean 61 views 1 comment 0 points Most recent by Dante_Bulluck April 3, 2018 2:15PMBank Connections
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Hi All, Please let me know how can I upload bulk Journal Transaction. OR Create a copy of existing Journal Transaction and then modify few fields. We need to create 100s of Journal Transaction and each transaction has 5-10 rows. Its very difficult to managemegh9contact 163 views 3 comments 1 point Most recent by Alexia March 29, 2018 6:40PMAccounting Feature Ideas
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I have recently tried to start using your software for my accounting, connected two of my bank accounts and shortly thereafter had illegal log-ins to both accounts. I have therefore had to change my login details in order not to compromise security. I am therefore loath to continue using your automatic log-ins to the bank and would prefer to manua…
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* While sorting out my transactions / categorizing into accounts there will be always a long lag while updating preferences and time frames, every time a choose something and before I make my final selection. You really need to introduce an UPDATE button like you have for income statement. * Also a text search field for Description could be very…RoKa 11 views 1 comment 0 points Most recent by Alexia March 29, 2018 5:59PMAccounting Feature Ideas
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how can I register an application for the API ?? the link is broken https://developer.waveapps.com/apps/create/somosmultimedia 133 views 3 comments 0 points Most recent by Alexia March 29, 2018 5:42PMAPI & Integrations Technical Support
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After having my bank connected for the past 2 years with minimal issues, for the past four days it has been dogged with problems. Everytime I try to update it says that the credentials are wrong, despite them never being altered. Yet, every time I go to try and update them, as soon as I click on either the box for username or password, I get the …
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Logged in this morning to find that Wave has imported transactions from my personal accounts, even though those are turned 'off', and has assigned them all to my business account. This is slightly worrying. I now have to go through and delete all of those, then reconcile my business account to make sure transactions that should be there have bee…
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Hello, From last 5-7 days, whenever I try to record a payment against an invoice, I get an error as follows: "Oops! There was an issue with recording your payment. Please try again." Upon checking the console log for possible errors, I can see that there are possible api related issues. Here is the screenshot - Kindly help me res…theraizuli 201 views 1 comment 1 point Most recent by Alexia March 28, 2018 7:49PMSales & Invoicing Technical Support
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Hi wave. I wish to have a feature in wave where my vendor account should also operate as customer.As some of my vendors are my customer also they supply items to me and I supply items to them and for that vendors I want to have account statements like in columns debit credit balance/total. For example I have a vendor xyz and that same vendor is m…Umar_Nawaz 151 views 3 comments 0 points Most recent by Alexia March 28, 2018 7:36PMAccounting Feature Ideas
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Great app. Really fond of the features Wave provides . We have a cleaning services business and we'd like to stay on top of our income and expenses on the move thus it would be great if the mobile app supports accounting to view transactions etc.. what do you guys think? Anyone else keen on getting more features on Mobile?lcslebanon 31 views 1 comment 0 points Most recent by Alexia March 28, 2018 7:31PMMobile Feature Ideas
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Hello! We are closing our KeyBank account and switching to Chase. In closing our Key account, will we lose all of those transactions in Wave? Has anyone had any experience switching accounts like this? Thanks in advance!jbyox49 201 views 1 comment 0 points Most recent by NopDesign_Connor March 27, 2018 8:52PMBank Connections
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I am trying to upload a csv bank statement, which I have done successfully numerous times previously. However the 'Choose File' dialog next to 'Statement' is missing from the screen and I can't selec the file to upload. See the screenshot attached. I have tried with both Chrome and Internet Explorer browsers and the same problem occurs in both. …
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i have signed into wave and in dashboard my bank account/credit card won't update. I just get a spinning wheel
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Hello Community. For 2 weeks and 2 days, I have tried on a daily basis to connect / upload my Emirates NBD Bank data here in Dubai. Nothing. There are no error codes - just a spinning updating icon - that eventually says it is updated - but it is not. If there was an error I would have a clearer understanding of the issue. I have repeatedly carri…frankstebbing 721 views 1 comment 0 points Most recent by Alexia March 21, 2018 6:08PMBank Connections
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Hi I need support on a issue relating my transactions. On 15 March I started a new business on my profile which uses another account on my banking. After connecting this extra business, my main business is not importing transactions. Not sure why this happens. I have cleared all cookies on my Safari and restarted over and over. I switched bank…
