wave_issue
Discussion List
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Hi I have a 2 part question, 1. Since Wave accounting does not close accounts, and use accounts like income summary, how do we properly update Owners Equity? Without making the December Profit and Loss account wrong, which happens if you use closing accounts? 2. A separate issue, how do we categorizes Interest Expense? Since it is not an operatin…ddme 201 views 3 comments 0 points Most recent by Kimpton June 11, 2019 7:22PMAccounting Technical Support
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The transaction are appearing after the invoices are paid. However for the past 5 days they are still in transit and are not being sent into my bank account. The bank connection has no errors and I have updated it multiple times over the past few days. Could you help in resolving this issue. Thank you.
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Anytime I create an invoice, for which the terms are due upon receipt/same day, Wave shows them as being "overdue" or mose recently due "Yesterday". Please fix this. I assume it has to do with your timestamping. In any case, it's throwing off the aging and looks unprofessional when it says it was due yesterday but was not even …WhiteGlove 31 views 2 comments 0 points Most recent by WhiteGlove April 22, 2019 2:54AMSales & Invoicing Technical Support
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I'm an international user (there's no option to link my bank account to Wave), with not much accounting experience. I'm trying to find out how to enter my credit card information in Wave Accounting. I created an account for my Cash Back Credit Card under "Liabilities and Credit Cards". What I'd like to know is what is the best approac…Acumen3 678 views 5 comments 0 points Most recent by Mikeg April 8, 2019 5:56PMAccounting Technical Support
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hi Why cant there be a simple Country State City listing of Wave Pros, why do we have to have this discussion. Its great if Wave was a fun app, but if one has to use it professionally the platform should list accountants by country/state/city I am in the Boston area and looking for someone who can help me setup my wave account for free. I used …
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I have created a new business (currency set as NZD) and imported transactions from connected bank. the bank account is in NZD but has imported the transactions as USD. i have tried creating another business and re importing everything but the same thing happens. wouldn't be a problem but whenever I try scanning a receipt it converts the currency …bonny_and_grace 21 views 0 comments 0 points Most recent by bonny_and_grace March 22, 2019 6:12PMTechnical Support
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I have tried uploading my csv multiple times. Everything goes smoothly and i get this message "Your transactions are being imported from your bank statement. Please check back in a few minutes." i have uploaded a few times and in the past hour i still have no seen the transcations updated. I also tried clearing the cache like it was me…
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Hi there, This is my first year with wave and I am just finalising my accounts, I am just checking I have created entries for my starting balances, however when I pull off the account balances report it says all my balances are zero, they should show my entry as the starting balance, not zero, is this correct? ThanksJusmih 42 views 1 comment 0 points Most recent by Mikeg February 19, 2019 3:04AMAccounting Technical Support
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It took 26.38 seconds to load the dashboard | Export download never completes-Speed less than 60kbpsWave has become very slow. Waiting for 26 seconds to load a page is ridiculous. I've attached Chrome Console Log and network .har file here. What's the problem? On twitter, people say it's very fast. But it's not for me. I've 10mbps broadband connection and it's working perfectly with everything else. Please help. Thanks, Faizanfaizanvahevaria 11 views 0 comments 0 points Most recent by faizanvahevaria February 15, 2019 12:47PMTechnical Support
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Hi! I receive payments from Europe, and many credit cards in Europe do not have a ZIP code associated with them. Wave's card payment form doesn't accept that you don't enter a zip, it's a required field. Problem is, that if the European company puts in the zip/postcode from their bank or address, it is not going to validate..! Until you guys add…John69 41 views 2 comments 0 points Most recent by John69 February 14, 2019 10:04PMSales & Invoicing Feature Ideas
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Hi, On dashboard in the box below "Bank Accounts & Credit Cards" it shows £2,266.59 Under Accounts > Transaction in the drop down box it shows £1,973.46 Why are they different?snappyfish 841 views 5 comments 0 points Most recent by JamieD February 14, 2019 6:13PMAccounting Technical Support
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In my line a work I take a deposit or partial payment before I get started. In addition, the remainder is usually billed out in installments until the entire invoice is finished. I'm new, but it seems like you either invoice and the customer pays you partially on their own terms, or you go recurring invoice and where there is now an INVOICE 1, And…BenFrankz 983 views 2 comments 1 point Most recent by BenFrankz February 12, 2019 12:50AMSales & Invoicing Feature Ideas
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hello, how to implement code wave payment integration API in PHPApple_dev35 551 views 2 comments 0 points Most recent by PaulC January 30, 2019 3:18AMAPI & Integrations Feature Ideas
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I can see the payment in my dashboard and the invoice number associated with it but clicking on that number or the "view invoice" button puts me to a 404 error page. It's like the invoice never existed but somehow the payment for that invoice does.jcsumlin 21 views 0 comments 0 points Most recent by jcsumlin January 22, 2019 6:10PMSales & Invoicing Technical Support
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I've been getting this error since last Thursday. I tried the clearing cache, new browsers, browsers are updated. Tried incognito. I cannot get it to connect no matter how many times it says try again in an moment. How do I get around this? I need to send out invoice :/KatieLynnM 91 views 1 comment 0 points Most recent by AndyFromWave January 18, 2019 12:08AMTechnical Support
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I have 3 businesses that i have open on wave and 2 demo ones I used to test out the software. I cant seem to remove them and they are currently cluttering and confusing our system users. How do i remove them without removing all our businesses.chan_lee01 351 views 1 comment 0 points Most recent by eliteacchk December 8, 2018 11:35AMAccounting Technical Support
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I cant remove a business. I have 3 current businesses running and set up 2 demo ones which i cant remove and they are cluttering my wave. how can I remove them without taking down my account.chan_lee01 41 views 2 comments 0 points Most recent by chan_lee01 December 5, 2018 1:35PMAccounting Technical Support
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Hello, This may because I am fairly new to Wave's accounting software but something very interesting is happening. I linked a Credit Card to the Wave app because that's what is used for all business expenses other than expenses that need to be drafted from a checking account. When the expenses come through, I categorize them as appropriate (Inco…BFSolutions87 11 views 1 comment 0 points Most recent by JamieD December 3, 2018 6:39PMAccounting Technical Support
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Hi, I've just set-up an account & sent my first invoice (yay!) Unfortunately, there is a continual error message 'There was an error rendering your PDF.' whenever I attempt to export the invoice to pdf. I also ticked the box to send the invoice as a .pdf attachment but that didn't work either. Is this a known issue? Thanks! TaraPhoenixI 31 views 5 comments 0 points Most recent by MarieT November 30, 2018 6:22PMTechnical Support
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My currency is set to Mauritian rupees and it displays the symbol right on the site as Rs. But when I export the PDF of an invoice all the money symbol have a bar on the R which is wrong. How can I correct that?
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Hi, I'm new to Wave - loving it. However, I'm getting duplicate income entries. I am connected to my bank account and it seems that might be part of the issue? When I get paid and tell wave an invoice is paid, that shows up in accounting but then the credit into my bank account shows up too. I'm not sure how to correct this? I'm guessing I'm m…CoachSteve 51 views 2 comments 0 points Most recent by CoachSteve November 23, 2018 5:27PMAccounting Technical Support
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Hi, received email on 25th oct saying 'there's an issue with your connection to Santander Business Banking (UK)' The issue is still there, almost a month later. I'm new to using Wave, And since setting it up few months back and never got around to really using it. Is it worth me deleting whole account and starting again?oliflet 41 views 2 comments 0 points Most recent by JordanD November 23, 2018 5:18PMBank Connections
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Hi guys, I am struggling to load items onto an invoice. When clicking add item which opens the drop down, then clicking on one of the items, nothing happens. I tried to create new items directly on the invoice, which does create a new item, but when I click “save and continue” I get an error message stating ”Items: This field is required”. Any …Sebastian 2 views 2 comments 0 points Most recent by Sebastian November 16, 2018 10:26AMTechnical Support
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Hello, I'm having a strange problem. My Transfers In and Transfers Out between my checking accounting and Paypal account are showing up on my Income Statements as Uncategorized Income and Uncategorized Expenses, respectively. This is obviously messing up my totals quite a bit. Could anyone offer some help?atelierMUSE 21 views 0 comments 2 points Most recent by atelierMUSE November 14, 2018 5:36PMTechnical Support
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Hi, I've question about the importing transaction features. So I've got CSV/OFX files from the bank. Imported into the credit card account in wave, it seems all negative amount has been imported as deposit and all positive amount been imported as withdraw. For example This will show up as a deposit green after importing. It the importing fe…Morayfield 91 views 0 comments 0 points Most recent by Morayfield November 1, 2018 5:21AMTechnical Support
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How do I update my public profile on Wave so that people viewing my posts can also see the name of my accountancy practice and my contact details (well, those that I don't mind being public that is)? Similarly how can I add something to my profile in the way of a resume of the services I provide to Wave users (UK in my case) - indeed, how can I pe…MerlinAccounts_UK 91 views 3 comments 0 points Most recent by Charlotte October 12, 2018 1:07AMWave Features
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I cannot get my account info to update from my Community America Credit Union account. It's been unable to connect for the last couple of days. I've tried re-entering the login info, switching browser, using an incognito tab. None of those attempts have worked. It has connected previously, but now it just says "refreshing connections" f…mloide 12 views 2 comments 0 points Most recent by Michelle_A October 11, 2018 3:24PMBank Connections
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Hello, I am trying to understand how this app works. I took a picture of my receipt, then I was able to see the following transfer from the receipt to the apps: the merchant, date, and total. I selected the payment method and category. On the "add tax", I selected HST 13%, put in the subtotal and post to accounting. When I reviewed the t…csjahli 51 views 1 comment 0 points Most recent by Alexia September 28, 2018 4:05PMTechnical Support
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I have been a collaborator for a handful of different Business' on Wave. I just was invited to collaborate on a client's account but when I try to enter transactions I just see the following message: Contact the business owner to import transactions. Business owners can import transactions directly via their online bank, by uploading a bank state…joe88 41 views 1 comment 0 points Most recent by Alexia September 12, 2018 3:36PMAccount Settings Technical Support
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I had "pay by credit card" set up initially but lost a a fair amount of money on a couple invoices with it, as I expected with the fee, so I turned that off while keeping bank transfer as an option. I just had a client pay two invoices via credit card. Checked my settings and it is in fact disabled. That's a major issue.
