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Discussion List
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I deleted an invoice by accident. How do I recover it?JoJ 913 views 3 comments 0 points Most recent by MarciaBarros February 25, 2022 2:29AMSales & Invoicing Technical Support
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So we used the Zapier Stripe with Wave pre-made zap which works fine manually. However, Wave sends back errors when Stripe triggers the transaction. Zapier support said this: So sorry about this! I've investigated into the issue further, and it looks like you're being affected by an issue where Wave erroneously returns a response that cannot be …britannic 31 views 0 comments 0 points Started by britannic February 25, 2022 1:27AM Sales & Invoicing Technical Support
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California EED does not have wave on the list of payroll services for small business does any one know what address should be used ?bill82962 112 views 6 comments 1 point Most recent by bmmccoll February 24, 2022 6:00PMPayroll & Employees Technical Support
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I know that credit cards can be integrated/linked. I would think that a line of credit would be the same. I have tried selecting Synchrony Bank when trying to link the line of credit to automatically import transactions, but after waiting quite a while, WAVE comes back saying there has been an unexpected internal error. I suspect that this may …TDuvall 31 views 0 comments 1 point Started by TDuvall February 23, 2022 6:07PM API & Integrations Technical Support
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Bug: I can not add a negative amount despite all of the posts and chat box solutions... The negative sign disappears as I start typing the first number. It allows me to put a negative after the number but then doesn't recognize any amount in the field and leaves an imbalance. Improvement: This still does not work well because you are forced to…MoneyMike 72 views 3 comments 2 points Most recent by Jimbo1000 February 23, 2022 5:19PMWave Discussion
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I've received several payments from my customers using Wave invoices, but when I try to get the payments to go to my bank account, this is the message I see: We're having trouble verifying some information on your application. Don’t worry, we can normally resolve this with a quick conversation. I have also been trying to contact the support team…tisaiahcho 21 views 0 comments 0 points Started by tisaiahcho February 23, 2022 3:27PM Accounting Technical Support
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Hello Team I've paid a deposit to a supplier, which turned out to be a scammer. Therefore, I will need to record this balance as a loss in my accounting system. Any recommendations?houssamh 11 views 0 comments 0 points Started by houssamh February 23, 2022 12:25PM Accounting Technical Support
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Since adding a vendor is optional (but important for my needs), is there any easy way to easily identify purchases that are made that do not have a vendor attached? I thought I could run the report of Purchases by Vendor and it would generate an "Unknown" entry, but that isn't the case. In fact, I specifically removed a vendor from one…ScoGo_Woodworking 55 views 0 comments 0 points Started by ScoGo_Woodworking February 23, 2022 9:45AM Wave Discussion
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I run a business with about 200 SKUs that I sell on an ecommerce site with about 100 sales a week. I make purchases in bulk and manage my inventory and COGS of each order in a spreadsheet. I've read a dozen articles and discussion threads on how to represent inventory in waveapp but am struggling to find one that works for me. Let me give a spe…Angie015616 42 views 2 comments 0 points Most recent by Pbunk February 22, 2022 9:37PMSales & Invoicing Technical Support
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When I add an item on to an invoice, is there way to add the date to each item?DrDoc 971 views 56 comments 5 points Most recent by ourbusinessmatters February 22, 2022 8:48PMSales & Invoicing Feature Ideas
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Been looking through the options on wave. However, we are looking at a way to add dates to the data input on charges. We charge clients over consecutive days as they do activities and apart from adding the date manually in the 'description' we don't see any other option. Is there a way of doing this automatically? Is this something that may be …Elmohs 452 views 20 comments 4 points Most recent by ourbusinessmatters February 22, 2022 8:47PMSales & Invoicing Feature Ideas
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I'm setting up my Wave account, and one of the features I need is Payroll. I input my info, but when it tried to make the transaction, I got the message: "We can’t process this transaction. Please reach out to the payroll support team for help." The Wave Payroll Support team reached out to attempt to correct this. I immediately sent th…sethkaz 14 views 0 comments 0 points Started by sethkaz February 22, 2022 8:06PM Payroll & Employees Technical Support
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Over the last few years we’ve heard lots of feedback from you here in the Wave Community and 1-to-1 about our PayPal integration. What we heard was that our integration with PayPal was unstable, and that the service has been becoming increasingly unreliable. This was sadly true: Wave’s PayPal integration was built a long time ago to connect with a…PaulC 7.7K views 66 comments -7 points Most recent by phillymusic February 22, 2022 5:15PMAPI & Integrations Technical Support
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It would be great if we could add a split percentage for an expense category in the charts of accounts for things like vehicule, apartment rent, etc. For example, 30% of my vehicule expenses are for business. I could just add that percentage to the expense in the chart of accounts. So when the total amount shows in the transactions, the split is …WillR 48 views 2 comments 1 point Most recent by adamcdavies February 21, 2022 11:16PMAccounting Feature Ideas
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Hello! My expense report for 2021 shows a -$62.12 amount for "Uncategorized Income", but when I click on it to see where the uncategorized income is, I can't find that transaction anywhere. I've done a search for that amount and to see if I had any "Uncategorized Income," but cannot find that transaction anywhere. Please help.Linfamy 51 views 0 comments 0 points Started by Linfamy February 21, 2022 4:08AM Accounting Technical Support
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I'm trying to use Wave for personal finance. I'm new to Wave. I have my bank accounts, etc set up. I understand how to categorize transactions and how to record a transfers, say from my chq. to savings. In my personal finances, I have about 15 categories that I save for for periodic & annual expenses (car insurance, vet bills, etc). I use a le…Luvbudgies 11 views 0 comments 0 points Started by Luvbudgies February 21, 2022 12:07AM Help Center Discussion
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How come the expenses that i enter is not reflecting in the reports?jendylee 31 views 5 comments 0 points Most recent by Mikeg February 20, 2022 7:06PMAccounting Technical Support
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I have to fully learned all this. Just the basics. So, is there a function that will automatically log payments. We have a few payments that are automatically taken out and it would be great if I could set them to auto on Wave as well. Thanks.llamattude 21 views 0 comments 0 points Started by llamattude February 20, 2022 5:25PM Account Settings Feature Ideas
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how do I add column to invoice templateBrain_123 1.9K views 74 comments 0 points Most recent by Hammerpi February 20, 2022 5:07PMSales & Invoicing Feature Ideas
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Is there a way to fully remove the value from the email and email subject when emailing the invoice? Therefore forcing clients to open the invoice attached to the email? I need to know when my clients view the invoice (mainly so I know they've read it, but also so I know they've seen the additional info written in their invoice). Because the va…FiFiM 11 views 0 comments 0 points Started by FiFiM February 20, 2022 2:06PM Sales & Invoicing Technical Support
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Hi fellow frustrated Canadian users of Wave. I have been in touch with my business bank (CIBC) and Plaid about Wave and the problems connecting accounts. Plaid confirmed that there is a block in Canada and they are working with Canadian banks to resolve the problems but do not have an ETA. American banks have no issues using Plaid. This is 100…StephPorter 33 views 1 comment 1 point Most recent by Rob_D February 20, 2022 1:11PMAccounting Technical Support
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I have an LLC which also operates a dba. Both businesses use the same EIN but have separate bank accounts and invoice with different branding. Should they be under one account in wave or each business have their own account set up? Currently I have both set up with their own business account and appropriate branding to each invoice. Often …JaredIsham 22 views 0 comments 0 points Started by JaredIsham February 20, 2022 8:56AM Accounting Technical Support
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My credits/payments are showing under my debit tab and the debits under the credits tab when i look in account transactions. Has any one else had this issue and how did you rectify? Thanks!studiob_246 51 views 7 comments 0 points Most recent by PE123 February 19, 2022 10:45PMAccounting Technical Support
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The way the current system is is a total joke. A customer made a payment for an invoice via credit card, then the payment needed to be refunded, so it was refunded, then customer left the business so no more need for his profile. I can't delete this invoice since there was a card payment linked to it. There is no way to archive it, so this invoice…icedroit 1 view 0 comments 0 points Started by icedroit February 19, 2022 4:06PM Sales & Invoicing Feature Ideas
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Hi there, I have a couple questions, and hoping someone can help. I'm wanting to pull a report, showing my income broken down by month. I see they have this feature as a widget on the dashboard, but I can't seem to export it at a report. Secondly, when you record payment, you indicate whether it is a bank payment/cash payment. Is there anywhere w…MegRingdal 351 views 4 comments 0 points Most recent by Nancy_J6 February 18, 2022 11:23PMAccounting Technical Support
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In order to have good record-keeping I feel I need to add a Vendor to each transaction. However, since adding the Vendor is an additional step and slows down data entry, I am wondering If I should stop using the add vendor feature and only use it for important Vendors. Would be nice if the vendor could show up in-line with the rest of the transact…
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Hi, My corporation has taxes due soon, with the proper amount currently in the Taxes Payable liability account. However, I need to pay the taxes, then record it a non-operating expense, since income taxes in Canada are not considered an operating expense (expense that affects the Income Statement (or P&L)). Is there any way to record this tra…
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Is their way to search the contents of invoices. I routinely need to find an old invoice for a project and often don't remember who the payee is. Its a pain in the A** to find them because your invoices are not searchable. If I could search for notes I put into the invoice or for my own Job Number it would be tremendously helpful. Can't und…Curt 166 views 6 comments 2 points Most recent by actreat February 18, 2022 6:45PMSales & Invoicing Feature Ideas
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Hi, is there a possibility to add a PayPal button to allow my clients to just click on it and pay me via PayPal? Right now the only options available are cards and banks. This button would lead them to a PayPal.me link,hcmendez 21 views 0 comments 0 points Started by hcmendez February 18, 2022 2:24AM Sales & Invoicing Technical Support
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Hi all, New to Wave, hoping someone can help me with what I hope is an easy solution. I know this has been written about before, but each situation is different. Essentially I'd like to confirm the best way to record drawings from my business account. E.g. I draw $2500 from my Business account to cover personal rent. Right now I'm creating an e…
