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This discussion was created from comments split from: Duplicate transaction issue for some Wave users.
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My version of wave has not been updated to allow cash or accural sales tax reporting. How can i get this optionaccountstechmarine 1 view 0 comments 0 points Most recent by accountstechmarine June 19, 2018 11:17PM
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Good Day! I'm just wondering why are these items categorized as Sales in the Income Statement for the month of March 2018 but when checking the Accounting Transaction it was categorized as Invoice Payment and should be reflected in the Invoice Income balance. Please check and categorize those Invoice Payment to Invoice Income Account balance in …
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Hello, I have 4 receipts stuck in processing and will not completed their uploads. I cannot delete the receipts and the program will not let me add any more, they all say processing. Any insight on how I might fix this?Midnight_Tailors2014 1 view 0 comments 0 points Most recent by Midnight_Tailors2014 June 19, 2018 2:21PM
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Hi, I'm new to forums in general. My businesses using Wave lost their connections to their same bank last year for several months. Consequently I have to import those business' bank statements into Wave for the missing dates. When doing this for the first business, I tried to import an ofx file which I had downloaded from my bank. It seemed to wo…
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hello - anyone can help here? I receive for some drafts the following message: "Oops! There was an issue with approving your draft. Please try again" - and just for some . . .
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I wanted to send my first recurring invoice and accept payment via credit card. In the "get paid" step I can only see 'manual payments'. Is this because it's the first one I've sent? Or because my business is in Australia but I'm sending it to a client in USA? Sorry if this got asked before - I read everything I could about this but sti…
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Can you help me on this one please?
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After changing an allocation of a invoice receipt in cash book transaction, both receipts show on the customers statement. The original receipt plus the altered receipt. The transaction total agrees to the bank statement but the customer account reconciliation is wrong. Something amiss with WAVE.
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when i sign in it emmediately sy i have been signed out by inactivity. i restarted the comp. done everything i could do and its still doing it. it will not let me sign in..
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Please help. When I run the profit & loss report, it's picking up a deleted invoice and adding the figures to the total thus giving me inaccurate totals.. When I try clicking into the missing invoice, it reads error 404.
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Was the bill update error solved? Can't change or delete bills.
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When attempting to customize my invoices and estimates, I saw the message that contact info must be adjusted in the business profile. However, the profile form has no field for an email address. Is an error occurring in the form, or have you decided that including an email address is unimportant while including a fax number is?
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Hello, wanted to see if anyone the developer side could help address some problems I'm having with receipts and merging receipts w/ duplicate imported bank transactions. I just spent a couple hours on the desktop browser app combing through a couple months of receipts I uploaded via the iOS app, categorizing them, writing notes, then verifying th…
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Hello! I'm a little new to the world of Wave Accounting, but I feel like I'm getting the hang of things fast! Unfortunately, I have come across a problem when editing Verified Receipts. I know that this site has a very handy link that told me that I could edit verified receipts in the first place (thank goodness!) However, I would also like to vie…
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I recently send a client an invoice and they paid half of this one month, and the other half of it the following month. I am wondering how I record payment in this case? If I simply use the date of the first or second payment, I am worried that I will leave my books looking incorrect / confusing. Is there a simple solution for this? Many thanks!
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I fill out and prepare an invoice with all the details, project/descriptions etc yet and sample view it and it looks great, but when I send it to my customer to pay none of the descriptions are present nor any notes. The only way to get them to see everything is if I save it as a PDF and send it seperately through an email. Is this normal? It'd be…
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This is my first time posting in the Wave Community and I hope someone can help please. I recently sold some of my fixed assets and the invoice and receipt have already been sent out to the customer back in February. However, I just realised that the income from this transaction is not recorded in the correct account. I found the way to edit thi…
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Hello, I deleted some deposit transactions but my account balance did not reduce. i entered those transactions again and it increased the account balance. deleted again and the figure stayed the same :s When I calculate all the transactions i have entered so far, the figure is different from what wave is showing. The general ledger in the repor…
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I have noticed that it take some time for Journal transaction to be updated in the report or else where when you record them. What could be the cause for this?
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someone please help i tried to add income on the transaction page but the money is still the same from before the updated amount did not go through
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My business uses the currency RWF. When I try to record income it automatically choose the account as another USD account which I had selected. When I then change to use an RWF account, the denomination is still in USD and I get an error. Further testing has shown another strange symptom, I archived the USD account which it had previously selected…
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I am a new user.. when i try to refund my customer the payment option is not visible in the sales section.... can anyone please tell me what is wrong?
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Hi For the last 2 months I have not been able to link any of the bank payments that are made under transactions to the bills I have created in wave. when I pull down the drop down and select (Payment sent for a Bill in wave ) it gives a ( An error occured while fetching categories) I have tried logging in from a different PC and still the same pr…
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After scanning a receipt, is there a way to auto populate the tax field? When I click on 'add tax', it does nothing so I end up calculating and entering the value manually, which is quite annoying.
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I've been messing with this system for some time now and can not seem to figure this out. I need to send recurring invoices each month on the 21st - this invoices are due by (should be paid by) the 1st... how the hell do you set this up?
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Hi all, I want to remove a bank account. Every time I relink the account it automatically adds it again.
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I have just joined Wave and when I tried to enter my first transaction, I could not figure out how to submit it. After doing some searching, I found that there are supposed to be buttons at the bottom of the transaction editing form. But I don't have those. I managed to submit the expense as a scanned receipt (nice feature). To test the previous …
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Added to Bug Report in Wave Please see Invoice #168, showing up 3 times in my Income Statement via Reports. My online income statement and what I export data are not reconciling in this instance. May be related to a name change?
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Hello, Is there any way to backup Wave data? What security measures that Wave team takes to secure the data in Wave? Because we have ecnoutered Blank menu and data in Wave recently for 40 Minutes. And that experience is something we want to avoid. Thanks!
