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Discussion List
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I recently transferred payment from my Foreign currency account (USD) to my home currency account (PKR). I wanted to record it in wave accounting, but having an issue with exchange rate. I followed the instructions by waveapps, on how to transfer amounts between Foreign and home currency accounts (https://support.waveapps.com/hc/en-us/articles/11…
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Hey Guys Recently determined that I have duplicate transactions (invoice and income) and also duplicates in some expenses also, I've disconnected the bank account that was linked to my wave account but the duplications are still there for the current financial year. Please help. Cheers, Rod
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This discussion was created from comments split from: ERROR: Sorry, there was an error on the server. Please try again..
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I have this message on my account "Sorry, there was an error on the server. Please try again." Several days have already passed with this problem and it is not solved. What I can do?
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Hi, for some reason none of my drafts are being approved from the web app. I tried from the mobile app and it seems to work fine. Anybody facing the same issues?
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The start of financial year is critical to get accounting accurate. I believe by default this is set to 1 Jan every year. I started with Wave accounting and set it up with bank statements, expenses etc. however, the Accounting / Financial year in India for some reason starts at 1 April every year until 31 March next year. I am unable to find a s…
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The print screen yields gibberish on the price and amount columns of the invoice since yesterday. Any help?
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i cant access anything on wave for the past week as the program thinks i am a bot. This is happening every login and any link access refers to to the bot page. This is happening every time i log in and daily for the past week.
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I don't seem to be getting alerts anymore on Invoice Paid events. All I get is "client X has seen your invoice" type of alert. On a few occasions I was caught on the wrong foot, with clients demanding a delivery after they made their payment and got no reaction from me ( because all I get is "invoice seen / view" not the "…
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How do I edit my tax number
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Hello, New user here please bear with us. So, 31st March 18 was when we went live with Wave. The software sees a balance on that date. Under the reconcile page it obviously says unreconviled for our main bank account and for the cash on hand account as well as the shares account. We want to reconcile one at a time so, for this excersize we wa…
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Hi, I recently had to change a customer's email to a new one at @app.hubdoc.com, and since then they do NOT receive my invoices. How can I resolve this? Thank you
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Hi, My bank account didn’t connect so I received an email saying there was an issue being paid. Does this mean my payments have bounced? Do I get charged for this? The connection said successful before I accepted any online payments.
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Hi there, for the past 3 days I have uploaded receipts via email but have not seen them in the receipts section. Can anyone please advise.
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My cash on hand balance is way off. Cannot find where all the errors are. Can I delete all the transactions and upload the bank statements again or should I just open a new account?
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Hi, I would like to know how to post a screenshot in wave community, can someone help? Thanks.
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Hi, We are downloading the PDF format of our invoice, but it doesn't show the LOGO on the PDF file. Before, it used to be shown, but we just updated it. This new one is shown perfectly on the digital online file. But once we download the PDF, the logo disappears. Please help with this!!
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Hello, 1/ Once any of the entry in the Chart Of Account is archived then that particular entry should not be available for selection. 2/ If we try to edit the existing entry in the Chart Of Account then the error message is displayed as below "Oops! Something went wrong. Try again." **3/ **Query: If any of the Account in the Cha…
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Dear Wave, I recently wrote to ask whether it was possible to print out the expense transactions I'd entered in my account. After being totally led up the garden path in emails by one of your advisors, I finally discovered that "no, it isn't possible to print out" which is, of course, a VERY BIG minus. However, when I finally returned …
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Hi I've been requesting data export sent to my email from yesterday morning but I keep not receiving anything..
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Tax is 12% in my country, is not being calculated properly, sum is fine, but tax is wrong, it should be . 115.806.000 and total 1.080.856.000 Thanks for any help
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Every time I try to sign in to generate invoices I get the response "Business Unknown". If I then reset my password I can sign in successfully. But then if I log off and try to sign in again I have the very same problem all over again
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You people are effing useless!!!!!!!!!!!!!!!! I want to edit my VAT number as it is wrong and you keep blocking the access to the profile page. You are starting to piss me off as this is happening a few too many times now. Let me access my profile to edit for GODS SAKE already
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I am performing bookkeeping on behalf of a small business. There are two credit card holders that roll up to one credit balance. However, the second card was added after the fact. Once we added the secondary credit card to Wave, it now doubles up transactions. Prior to adding the second card, the initial card connect was not consolidating the tran…
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Hi there, I use the Wave app for storage of my tax receipts. I recently opened the app to add some new receipts and nothing shows up. It has the "loading" wheels but nothing ever shows up. I need all these records in a few months. They add up to thousands of dollars. Thank you in advance.
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Hi First problem: I noticed that the 'Transactions' tab didn't correlate with my 'Dashboard'. I then realized that the 'Transactions' tab didn't import ALL my transactions from my bank. Second Problem: I then tried to rectify the problem by importing a .csv assuming that Wave would detect duplicates and only import the missing transactions. WRON…
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Help! After four years of using wave i suddenly cannot attach my payments in my transactions area to my invoices? Its coming up as USD when my wave is set up in NZD and all my payments are in NZD - im not sure why this has happened? I dont want to manually have to record all my payments as suggested to me! Why has this suddenly happened? Example a…
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I am currently a Quickbooks Online (Mac) user looking to move to different accounting software. Our business is organized as an LLC. When I tried setting up the account in Wave, I was given no choice for organization type. I figured out that if I created a "dummy" business and then went to Add a New Business, the Business Type choices…
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Hi, First Thank to Waveapps for such lovely accounting system. It’s fully suitable for my business and Im very happy <3 I have some questions and please help me. I have two assets account: “Company account” and “Zura Account” and have created some transaction for that account and pointed also exact customer. now i want to see “Zura account”…
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Hello, We are in South Africa, where the Rand is our currency. Our CSV file exports with the amounts column showing as: R53,910.11. As such, excel does not recognize this as currency or a number. Does anyone have advice on how to quickly fix, without having to go into into each cell and remove the 'R' & ',' ? Thanks in advance, Niki
