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Discussion List

  • Since you can choose to create a Product/Service as Buy and/or Sell, it would be great if you could include a Cost field as well as the existing Price field. Right now I have to create two products -- one for the Purchase (Buy) with the cost and another for the Sale (Sell) with the price (including margin). Thanks.
    Murray_H 11 views 0 comments Started by Murray_H January 6, 2022 6:19PM Sales & Invoicing Feature Ideas
  • I was paid almost $800 two days ago and my money has not been deposited into my bank. I have another $800 coming to me today. But I don’t want to use wave if I can’t access my money. Where is my money? And Where is customer support?!
    Manolo7236 31 views 4 comments Most recent by _Derek_ January 6, 2022 4:20PMHelp Center Discussion
  • WAVE is a great tool for businesses less than 2-3 years old. This fits with WAVE's business objectives and plans. The problem is your customers grow (99% of business owners want to grow their businesses) and WAVE isn't adding the services they need as they grow. This goal seems like a very limited value proposition to both your customers and yo…
    _Derek_ 11 views 0 comments Started by _Derek_ January 6, 2022 4:13PM Help Center Discussion
  • I have a lump sum deposit from credit/debit card payments that are deposited into my checking account, which show up on the transaction page. How do I categorize these payments? Also, the transaction page show the customer invoice paid, so can I match cc deposit with customer invoice? If not, how do I show the payment made. I have the cc payment…
    Hassiekay 1 view 0 comments Started by Hassiekay January 6, 2022 4:03PM Accounting Technical Support
  • Hi There, I'm getting ready for my first year-end and I've done a few journal entries to adjust for expenses paid personally (i.e. Office Supplies). I've noticed however on the tax report that the "Purchases Subject to Tax" column does not reflect these new expenses. Any suggestions on how to fix this?
    itsmegilles 21 views 0 comments Started by itsmegilles January 5, 2022 11:54PM Using Wave
  • I buy items from a supplier and sell them with mark up to my client. How do I record these items, and send my purchase order to the supplier. Also - is there a way then, of just adding the items to my invoice, where I can then mark them up? Many thanks all... If I can do this I will be so happy. Its a great platform.
    Martina_Comms 2K views 23 comments Most recent by The_Notorious_PIG January 5, 2022 11:26PMSales & Invoicing Technical Support
  • How do I account for a transaction in which I am refunding the client for a service we performed for them? “Refund for Services” is in the income category, so that doesn’t make sense for this situation.
    Onna 21 views 0 comments Started by Onna January 5, 2022 9:28PM Accounting Technical Support
  • I'm extremely disappointed in the sale tax feature added. Seriously - there are 14,000 combinations of sales tax in the USA. Do you think we're going to manually add them? How about offering this as a service and manage this for us as a service? If you don't want to do that, integrate it with other services that can calculate the tax on the…
    _Derek_ 13 views 0 comments Started by _Derek_ January 5, 2022 7:22PM Wave Features
  • Since WAVE doesn't seem to care about growing with customers we are going to attempt to write our own sales tax integration tool... Webhooks and API are great but how do we automatically apply them based on the address on the invoice at the time of invoice generation?
    _Derek_ 51 views 0 comments Started by _Derek_ January 5, 2022 6:24PM API & Integrations Feature Ideas
  • Hi, I've been trying to connect my RBC business account to Wave and I get to the point where Wave asks me to "log into your bank account and update your account. Then, return to Plaid to continue" I can't figure out what exactly I need to update. Has anyone else had this problem? Thanks so much, Monica
    Monica001 134 views 2 comments Most recent by Rationalclean January 5, 2022 3:52AM
  • Hi 👋 We deliver expert, personalized bookkeeping and taxes for solopreneurs and small businesses. We use both Quickbooks and Wave, and we are CPA-qualified. That means we can advise and do your taxes, which will help save you money. As a small business ourselves, we focus heavily on our customers and eliminate their bookkeeping and tax headache…
    Sara_at_A4E 43 views 1 comment Most recent by Home_Services1 January 5, 2022 2:58AMPro Network Listings
  • I've seen similar posts but not one that deals with this particular issue so I'm creating another discussion. I've created a Google Sheets document (prepared by Wave Connect automatically) with 40 invoices (1 per row) that I'm trying to upload. When Wave Connect runs it's Validate procedure, it returns a message saying, "WARNING: The follow…
    scottyhuff 61 views 2 comments Most recent by scottyhuff January 4, 2022 11:19PMAPI & Integrations Technical Support
  • and whenever it does, it gets disconnected again as soon as soon as I go to another folder menu in wave. also, not all transaction from my RBC acct shows up in wave, most especially my deposits. Please help now that my HST acct is now almost due. Thank you!
    saaltech 21 views 0 comments Started by saaltech January 4, 2022 10:42PM Accounting Technical Support
  • I am with BMO and it has been many days since transactions imported into wave. Now in Wave it does not even show when the last import took place (It looks like that feature was removed). Please help; this is a big problem wave. I really like how wave works but Plaid does such a poor job as your data aggregator that I deter anyone who asks about wa…
    Daren 71 views 7 comments Most recent by Ange January 4, 2022 8:42PMWave Discussion
  • When I am looking at the reconsolidation view, the debits and credits are inverted. For example, deposits are showing up as debits and transfers out are showing up as credits. Why is this?
    dan321 11 views 1 comment Most recent by cmata1974 January 4, 2022 8:24PMAccounting Technical Support
  • Hi Wave team, I've been looking into ways to customize reminders sent to clients. I've read the entire thread here: https://community.waveapps.com/discussion/147/customise-payment-reminders-receipts/ and even left a comment back in August. Since I haven't received a reply, I would love to ask this question in a separate thread. At this time, th…
    Boris27 11 views 0 comments Started by Boris27 January 4, 2022 2:07PM Sales & Invoicing Feature Ideas
  • Hi, I just brilliantly marked the wrong invoice as paid. I don't see the payment under Sales > Payments, so there's no way to delete it there. And I don't see a way to do it within the invoice. Is there a way to delete the payment?
    amy_e_brown 512 views 2 comments Most recent by orienzk1_ January 4, 2022 3:46AMSales & Invoicing Technical Support
  • My CC statements are like 250 pages and up. I have a lot of transactions! Luckily, most are categorized as the exact same thing, but I am having trouble importing all of these transactions because the file is too large and Wave rejects it. Is there a way to "bulk" enter data from a CC statement? ie. "New balance Payments/credits N…
    lahuffaker 11 views 0 comments Started by lahuffaker January 3, 2022 7:35PM Using Wave
  • The bills sorting function seems quite limited. On the dashboard it shows overdue bills, but on the actual bill screen, the sorting function only allows for sorting by vendors. Would it be possible to add a option to sort by overdue bills? I noticed you can sort by date, number, vendor and amount due, but payment status doesn't allow to be sorted…
    Gujustud 111 views 3 comments Most recent by Jesper1 January 3, 2022 12:21PMAccounting Technical Support
  • Has the option to download all data gone? or been moved? I used to be able to generate an email: "Wave has completed the export of your accounting data to download"
    RichA 31 views 1 comment Most recent by RichA January 3, 2022 11:19AMWave Discussion
  • Is it possible to create an invoice with an item price already inclusive sales tax (in the following way) ?
    Orkhan 741 views 17 comments Most recent by kevsdiecast January 3, 2022 1:32AMPayroll & Employees Feature Ideas
  • KevKev
    I noticed that a transaction is missing in Wave that is clearly in my Bank statement. I put the statement and the account in Wave side by side on my computer screen and the transactions match except for one which is missing in Wave. All filters are off so it is not being excluded from view, and it has not been deleted. Any experience with this …
    Kev 396 views 8 comments Most recent by cfluhler January 2, 2022 10:00PMAccounting Technical Support
  • While working in Wave today, suddenly any transactions after May 30 disappeared. Not just a single account. Any idea why?
    qcaDogWatch 11 views 0 comments Started by qcaDogWatch January 1, 2022 9:35PM Accounting Technical Support
  • I would like to edit the template automated message on the receipt template?
    Alida 51 views 3 comments Most recent by 918Scott January 1, 2022 7:29PMSales & Invoicing Feature Ideas
  • I am Anieti-mfon Inyang, an entrepreneur who has been using wave since 2014. I have started three small businesses in the past 7 years and since 2014 I have been keeping my financial records with wave. I now have extensive knowledge, experience and expertise in accounting and wave. You can reach me for help with setting up and/or running your acco…
    anieti216 769 views 7 comments Most recent by The00_Leatherz January 1, 2022 8:04AMPro Network Listings
  • Hi everyone my payout is on hold and we can not get any response from the customer service. We reply the email to them but there is no way to communicate with wave customer service except the chat. Anyone has a phone number for wave customer service?
    tmasset 21 views 0 comments Started by tmasset December 30, 2021 10:06PM Sales & Invoicing Technical Support
  • Will try to simplify this as much as possible. Note that we just started using Wave accounting this week for this 2021 year. We have less than 20 txns basically. . . We'd like Owner's Equity (I assume) to show as even for both of us. However, only counting txns in 2021 shows that I would have more Equity, right. (note that I'm new to this and…
    Chetnet 17 views 3 comments Most recent by Mikeg December 30, 2021 8:12PMAccounting Technical Support
  • How long until I get paid?IMPORTANT: Wave's Bank Payments service is currently available to businesses located in the US and Canada only. "Here comes the money!" If it sometimes feels like "the check'scheque'... Read the full story here
    System 10.9K views 66 comments Most recent by FitnessTech_1972 December 30, 2021 1:43PMHelp Center Discussion
  • hlchlc
    I set up my Blue Camaroo account, and it appears to be linking to my Wave account, but what next? I recorded some time entries in Blue Camaroo, and the customer that I imported from Wave showed up in Blue Camaroo for me to assign the time to. So far so good. But when I went to create an invoice in Wave, I was expecting that the time entries would…
    hlc 52 views 1 comment Most recent by hlc December 30, 2021 6:20AMAPI & Integrations Technical Support
  • Sure would be nice if we could add a budget... better yet budget vs actual.
    Alkstudios 331 views 10 comments Most recent by Walstonphoto December 29, 2021 6:58PMAccounting Feature Ideas