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  • Suddenly starting from today , I am not able to create new invoice with error msg below “Unable to save invoice ,validation error” Can anyone suggest a solution? Thanks
    C9groceries_ 1 view 1 comment Most recent by JulianP January 5, 2021 8:58PMHelp Center Discussion
  • I need assistance understanding where to place fees paid to consultants, that will be reimbursed by the client. Does it go under Subcontractors' Expense, Professional Fees, or Accounts Receivable? I pay the consultant (engineer/interior designer/ADA specialist) $1000 from the business account on a project. The client will be billed $1000, among o…
    pvel3 261 views 3 comments Most recent by Mikeg January 5, 2021 7:51PMAccounting Technical Support
  • So a new client all of a sudden has multiple invoices tagged to the account that are paid back in 2019. The problem is the previous invoices were actually from a different client but now showing the new client. Problem with this: I can't tally now properly total of each client When I try to check previous invoices, I'm now confused since they are…
    DaveVisaya123 1 view 7 comments Most recent by AlexL January 5, 2021 7:45PMSales & Invoicing Technical Support
  • Created a new Google Sheet to Upload Invoices. Selected optional columns Invoice Number and Invoice Date. My columns are: Customer Name; Invoice Number; Invoice Date; Item Name; Quantity; Unit Price; Description; Sales Tax I started with a fresh sheet, tried 1 line, used drop down selections for all that required it, and typed all others. I did…
    Beff 81 views 3 comments Most recent by Beff January 5, 2021 6:56PMAPI & Integrations Technical Support
  • I've noticed this a few months now: the cash flow figures don't reflect the transactions I've entered. Eg right now, the "Net Cash Change" for this month is accurate vs the invoices I've recorded, but the Gross Cash Outflow is higher and there's a Net Cash Change that is not reflected in my transactions for the month. I've tried a diffe…
    zaacc 21 views 3 comments Most recent by AlexL January 5, 2021 4:18PMAccounting Technical Support
  • Hi, The WAVE app has made a lot of recording for my small business very manageable. However, with overdue payments I find it gets a bit tricky. For example I have an invoice that is overdue. I added the interest due, to the original invoice but saving it would overwrite the original invoice. Should I replicate the original invoice and then add …
    RishiR 11 views 1 comment Most recent by AlexL January 5, 2021 3:31PMSales & Invoicing Technical Support
  • Good day, I saw a post on LinkedIn yesterday that said Wave's services for South African clients is coming to an end on 31 December 2020. Is this true?
    DerekCrosson 1 view 1 comment Most recent by AlexL January 5, 2021 2:46PMUsing Wave
  • Hello, I'm wondering if anybody has a similar situation. Also, how well Wave deals with this? Will it connect with my bank in the US? Or only with my Canadian banks? I have one bill I pay in the US and occasionally, make purchases from that bank account. I need to know it can handle the currency conversion, when it comes to Tax time!
    Hayley 11 views 3 comments Most recent by AlexL January 5, 2021 2:26PMSales & Invoicing Technical Support
  • Would love to have the ability to add a Note to the Dashboard for reminders.
    cfiverson 1 view 0 comments Started by cfiverson January 5, 2021 4:25AM Wave Features
  • Idea: Allow email receipts to be sent directly to WAVE for processing We really want to use the forward email receipt to wave but it this process only accepts PDF files. The issue is that most of us don't receive email receipts as PDF, their usually a straight email in a EML or PSTformat when forwarded. This places all the work on your custom…
    _Derek_ 11 views 2 comments Most recent by _Derek_ January 5, 2021 3:58AMSales & Invoicing Feature Ideas
  • We rent high value equipment that leases for $2k-$6k/week. We require security deposits from non-established customers. The problem is we get charged on both ends of the security deposit with WAVE. This amount to huge amounts fees that are not typical with other payment processors where they do not charge fees for a refund, not only that they r…
    _Derek_ 41 views 3 comments Most recent by JulianP January 4, 2021 8:58PMUpgraded Accounting Experience
  • Could someone provide me steps or suggestions on how to integrate Checkout orders with Printful (POD services). It's a bit confusing how Printful is accessing the Wave order. I would like to have a Checkout order get pushed into Printful as a new order for printing and shipping fulfillment. Thank you. -doug I should note that I am using Zapier.
    GeoTech 161 views 1 comment Most recent by JulianP January 4, 2021 8:12PMAPI & Integrations Technical Support
  • I am a small business owner in Nairobi and I joined Wave in September before Wave stopped accepeting new sign- ins. Thank you for keeping us, the old members on. I need to add my Assistant as an Editor on Wave. I sent her an invitation link successfully, hwever she has been unable to download Wave - due to the block- and cannot access my account. …
    Bituru 21 views 1 comment Most recent by AlexL January 4, 2021 7:05PM
  • Hi everyone, I am an accountant wanting to use WAVE for churches - this way I can offer low-cost service to those small churches that cannot afford a full-service accountant. Is this a good platform and can I make as many business accounts (churches) as I need in my account? Thanks Craig
    CDB1 31 views 1 comment Most recent by AlexL January 4, 2021 5:59PMWave Discussion
  • I have subcontractors for my business and receive multiple invoices per month that I create bills for. Is there a way to attach incoming invoices to their respective bills?
    ellis32198 11 views 2 comments Most recent by Quickbooks January 4, 2021 11:48AMUsing Wave
  • new user, how do you enter the start up cost for new business
    Bonzai5150 162 views 1 comment Most recent by Mikeg January 2, 2021 11:28PMUsing Wave
  • Hi, this is a simple one: can we please have the option to use "-" (minus sign) to represent negative numbers on invoices ? the current nomenclature (the "(xxx.xx)" parenthesis) might be appropriate between accountants, but after all, most invoices are intended to non accounting specialists.... Thanks
    Dedric 2.4K views 24 comments Most recent by Dedric January 2, 2021 7:44PMSales & Invoicing Feature Ideas
  • 1, Accounting, Transactions- scroll bar on right -entry area is too thin and hard to click on - Make the scroll bar wider - or - When you hover, widen the scroll bar like Gmail 2. the entry area doesn't fit on the screen, so you have to scroll up and down to make a entry - very difficult. - Remove the dead space on top of the screen - or - Make t…
    yutakamur 21 views 0 comments Started by yutakamur January 1, 2021 9:56PM Wave Discussion
  • I want to export all my invoice data, including receipts so I can prepare for taxes. The help bot on the site says there's a 'Data Export' option under Settings, but it's not there. What am i doing wrong? I didn't scroll down far enough to see the option.
    jblunda 11 views 0 comments Started by jblunda January 1, 2021 7:40PM Using Wave
  • Does the current API allow for us to categorize transactions (for example, label a Stripe deposit as "Services" revenue or the Zoom withdrawal as "Dues and Subscriptions" expense). As in categorize transactions outside of Wave using the API, then updating Wave with it?
    EddieV 23 views 0 comments Started by EddieV January 1, 2021 7:14PM API & Integrations Technical Support
  • Great app. Really fond of the features Wave provides . My customers love getting their invoice by whatsapp .. Really convenient.. However, when they pay, i cant send them a receipt of their payment by whatsapp .. Wave do provide the email option for the receipt but i was just wondering if there was a way to send the receipt by whatsapp too.. tha…
    Ouff_services_2020 59 views 1 comment Most recent by JulianP December 31, 2020 9:41PMMobile Feature Ideas
  • Hello! I am starting a small handmade business (sole prop). I work with fabrics. But what if the fabrics I will be using are something I've had way before the business started, and was originally intended for personal use? I'd want to use them now for business purposes as it's better than buying a new one. I am just not sure how to account for tha…
    Claudine 11 views 1 comment Most recent by JulianP December 31, 2020 9:03PMHelp Center Discussion
  • We came across this amazing user-friendly accounting software and it ease how as a small nonprofit organization; we manage our finances. I easily export all our bank account data (from 2014) to waves and categorize almost all transactions. I have and issue with reconciliation. 1. I started reconciliation process from the first transaction in our…
    Aproresco 31 views 1 comment Most recent by JulianP December 31, 2020 8:34PMAccounting Technical Support
  • Wave account and Wave payments reconciliation 1. My wave account show account shows a difference of $-338.50. Again, I don’t know were that difference come from. Please can you help me figure were and from the difference come? * This issue brings me to wave payments. I have searched every were and can found how to reconcile wave payments. Th…
    Aproresco 101 views 1 comment Most recent by JulianP December 31, 2020 8:15PMAccounting Technical Support
  • Good Day I need help please as I am very new with accounting. We receive payments via our Yoco card machine. Yoco takes a fee on each transaction. Example: Customer was invoiced for R1205 Yoco fee on this is R40.87 balance paid to our account is R 1164.13. I recorded the payment for R1164.13 now I have to journal the R40.87 to balance my invoice,…
    Leonora 11 views 1 comment Most recent by JulianP December 31, 2020 8:04PMAccounting Technical Support
  • Hi, my previsouly connected BankOfAmerica account, is now showing not connected and it prompts me to reconnect. When I try to "reconnect", it says my username is wrong. I am able to log into bank website, using same username and pwd, but Wave is not able to reconnect. I tried to raise ticket with wave twice but got same response about sy…
    MohitM 21 views 9 comments Most recent by DByck December 31, 2020 7:50PMAccounting Technical Support
  • Hello! Several months ago, Bank of America suddenly closed our bank account without stating a reason. We were told to receive a check over the account balance, but it hasn't arrived yet. When it comes to Wave, I now have the following problem: 1. Although the bank account is closed, Wave still shows its ending balance. 2. I haven't received the …
    Bytesource 41 views 2 comments Most recent by Bytesource December 31, 2020 2:33AMAccounting Technical Support
  • I would love it is there was a way to add custom categories for what my expenses really are. Our business is with animals and we track food and medical expenses. Right now there is no category close to that.
    Goats 176 views 3 comments Most recent by Venexiano December 31, 2020 1:48AMMobile Feature Ideas
  • I am new to Wave and am finally getting a handle on reconciling. Every time I make a purchase, I use the Receipts App to capture the receipt. When I go in to reconcile, I see duplicate purchases: My receipt entry and then the bank statement entry which is always a couple of days later. It looks like a double purchase. Is there a way to merge t…
    DreamRidesDetailing 21 views 3 comments Most recent by Nastasia_Y December 30, 2020 8:11PMAccounting Technical Support
  • I have created a vendor bill, but need to be able to email a copy to the specific vendor. In other words, a purchase order for products ordered. I also need to be able to print it. When I print it I get it in edit mode
    Manny 1 view 4 comments Most recent by pewestlake December 30, 2020 5:08PMSales & Invoicing Technical Support