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I’m having an issue with the app not sending the invoice emails out to my customers as well as not sending the copy to myself. Any help is appreciated.Drjohnsurie 51 views 1 comment 0 points Most recent by JulianP January 18, 2021 7:59PMMobile Technical Support
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Hello, I'm from India and I only use the basic transaction entries feature along with basic P&L and Balance Sheet reports. I don't need any Reconciliation/Payroll or such features. So, after the recent announcement of Wave only serving users from US and Canada, I'm wondering if I can still continue to use Wave in the future. I've tried more…
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Not sure why I received this email from WAVE. I use the software everyday for 2 businesses almost every day. Could this be a scam? " Thanks for giving Wave a try. Since you haven't logged in for several months, we're required to stop sending emails to you at this email address. This will be the last email you receive from us unless you con…Studio1212 11 views 1 comment 0 points Most recent by JulianP January 18, 2021 7:12PMWave Discussion
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Hey! Not sure where to put this, but i think Wave is missing such an essential feature. In the customers section, Wave should show details about a customer instead of just allowing to edit it. For example, show invoices previously paid by customer and all other information relating to that customer. of course along with editing them. EDIT: There'…alibhai 11 views 0 comments 1 point Started by alibhai January 18, 2021 6:57PM Sales & Invoicing Feature Ideas
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Understanding the status of your receiptOnce you upload your receipt, it moves through three steps in the process of preparing to upload to your accounting. Here you'll find an explanation of these steps in order to better understand whe... Read the full story hereSystem 1.4K views 20 comments 0 points Most recent by RicHattan January 18, 2021 3:25AMHelp Center Discussion
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Hi All, fairly new to Wave and was wondering if there is a way to show which items are taxed which tax on a line per line basis rather than it just being totally at the bottom. Not all items I invoice are taxed both the GST and PST, some only GST. Customers want to see what taxes they are paying for what items. Any help is appreciated!Christine_Friend2020 221 views 6 comments 2 points Most recent by StrugglingIC January 17, 2021 7:50PMUsing Wave
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Hello, Wave community! I currently run a small retail business and had some concerns about tracking my purchases for the stock I purchase to resell on Wave. I am fairly new to accounting so kindly bear with me. For my business, we purchase our items for a set price and then make adjustments to them to fit our business. For example, we include th…zp03 31 views 3 comments 0 points Most recent by Mikeg January 17, 2021 6:12PMAccounting Technical Support
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We have one company with one EIN. This company has 4 different trade names, for 4 different lines of business, each with it's own services, products, and customers. Our customers only know the business name they deal with. Is it possible to invoice them in that trade name, not the corporate name that's on our EIN, and add that logo to the invoice…spthomas 1.4K views 3 comments 0 points Most recent by execubob January 17, 2021 5:23PMSales & Invoicing Technical Support
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Hi, I just incorporated my business and spent my own cash to pay the lawyer to get things set up (Corporate registration etc) How do I enter that money into the transactions to show as an owner investment?
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Say I pay an employee a gross pay of 50k. My payroll company may pull 50k for this salary, and other increments for employers portion of unemployment, FICA, etc. Do I report all of this as a payroll expense? I am using waveapps and cash accounting.dontworryaboutit 1 view 1 comment 0 points Most recent by Mikeg January 16, 2021 7:42PMHelp Center Discussion
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Not sure if this is the right place to post this. Etsy recently made a change to how they apply fees, so instead of sending a "bill", with all of your fees which you'd pay once a month with credit card, they now include all your fees right in your Etsy Deposit Balance account so they get subtracted right from what you are owed. The prob…Bizfound32 2K views 14 comments 2 points Most recent by Ziggy January 15, 2021 11:31PMAPI & Integrations Feature Ideas
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I lost the connection with my linked bank account a few days ago, i was able to re-connect again with the bank account but i can not see any transactions from 2021. What do i do?Veronica26 21 views 1 comment 0 points Most recent by JulianP January 15, 2021 10:03PMAccounting Technical Support
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New here. Can someone please tell me if I can override the account set up and manually enter the ABA and account number associated with my business account to add as a funding source. The attributed institution type on the list is for the Personal login and not the Business accounts which has a separate login.PsycYourMind 4 views 1 comment 0 points Most recent by JulianP January 15, 2021 9:58PMPayroll & Employees Technical Support
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Hi, I'm having trouble logging a prepaid software expense that I paid in full for a software service for 12 months using my linked credit card. I am trying to: deposit/debit "prepaid services" asset account for the full amount withdrawal/credit "Credit Card ending XXXX" (that is linked) for the full amount. When I try to ent…Noah_0 11 views 1 comment 0 points Most recent by JulianP January 15, 2021 8:34PMAccounting Technical Support
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Sometime near the end of December, our nonprofit's bank stopped talking to Wave for one of our accounts, (we have two checking accounts.) Then when I tried to reconnect, it wouldn't validate my credentials. So I had to create a new connection and import transactions, which I imported from the date the prior connection stopped working. Now it'…Star044 39 views 1 comment 0 points Most recent by JulianP January 15, 2021 8:31PMAccounting Technical Support
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Is there a way to print the General Journal for a time period - just Journal transactions, showing two-sided entries (Debit/Credit)?dclark1024 11 views 1 comment 0 points Most recent by JulianP January 15, 2021 8:23PMAccounting Technical Support
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I am trying to set up payroll and we are brand new to wave, previously using quickbooks. Our employees are currently paid every other week, pay dates are on weds. If we remain on the current schedule our paydates fall on the 13th and 27th of january (there were a few days in december of last year in this pay period). Set up is not allowing me t…JaimeinOR 21 views 1 comment 0 points Most recent by JulianP January 15, 2021 8:05PMPayroll & Employees Technical Support
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I'm just starting out with Wave and want to get it set up correctly in the beginning. I"m a sole proprietor with 2 businesses that I operate from the same bank account and credit card. What's the best way to set up to allocate transactions to each business and still have everything balance in the end?ktj001 21 views 1 comment 0 points Most recent by JulianP January 15, 2021 7:18PMHelp Center Discussion
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I have some invoices that will never be paid. How do I lay them to rest so they don’t appear in “overdue” invoices?326Peruvian 11 views 1 comment 0 points Most recent by JulianP January 15, 2021 6:57PMSales & Invoicing Technical Support
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Hello all, I am looking to setup payroll but only have contractors. It keeps telling me that I have to complete my payroll by adding an employee. What do I do?rittenpsych 54 views 5 comments 0 points Most recent by JulianP January 15, 2021 4:32PMPayroll & Employees Feature Ideas
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I am new to wave, was using joist since 2018, decided to make the switch for the new tax year so I can keep better track of my invoices with the desktop app. I invoiced a customer yesterday and they ended up paying it right away, but now I cannot see my payment when I click on it. Will my payment still go through? I realize that I need to verify I…LIBZBUILDINGSYSTEMS 11 views 1 comment 0 points Most recent by JulianP January 15, 2021 4:29PMUsing Wave
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My accountant set up this account. He has resigned his position. I am set up with admin access. I need to know how to transfer ownership. If that can't be done, I need to know how to export the information to another WAVE account showing me as owner.Art_587 53 views 2 comments 0 points Most recent by JulianP January 15, 2021 3:32PMAccount Settings Technical Support
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Hey there! Can anyone explain or connect me with someone who can help. Certain accounts I book transactions with aren't appearing in my P&L statements. I believe this is a software/technical issue. Thanks!Ltan 1 view 1 comment 0 points Most recent by JulianP January 14, 2021 10:03PMAccounting Technical Support
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Hi Guys, i have been using wave for a few years and was sad to see the news about non us customers. However i only use wave to create invoices and estimates and use the export to PDF function- everything else is handled by my accounts team. so am i correct in assuming that i can continue to use wave for my invoicing and does anybody know if th…
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There is a debit card under my client's name and he is just using it for paying business expenses, can I put that account in Wave together with all his other business account?JenC 11 views 1 comment 0 points Most recent by JulianP January 14, 2021 8:08PMAccounting Technical Support
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A little frustrated with wave at the moment. Merge feature is great but still crazy especially cuz it takes the later date rather than the earlier. Why would this happen? I don't know. Anyway, the real issue I am having is the inability to add two invoices to a transaction. I paid one check for two invoices and I need both of them on there for…kimskey 46 views 5 comments 1 point Most recent by AlexL January 14, 2021 8:07PMAccounting Feature Ideas
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Hi Where is a good site to download a standard employee appointment letter with all the legal information, for Ontario. Canada?Adam_Aizad 11 views 1 comment 0 points Most recent by JulianP January 14, 2021 7:57PMPayroll & Employees Technical Support
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How do I turn off bank payments?You can turn off or change the availability of bank payments for invoices at any time. Wave allows you to adjust your settings around bank payments and customize your invoices to your liking. You h... Read the full story hereSystem 1.5K views 27 comments 0 points Most recent by AlexL January 14, 2021 7:42PMHelp Center Discussion
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We're now fully ramped up on Wave and am enjoying using it but I have something I don't understand. In the Income by Customer report with dates set to our earliest transitions to current we have one customer that shows All income as $8,466.66 and Paid income as $2,000. But when we click on the all income entry we find a starting balance of zero,…greg_s 641 views 12 comments 1 point Most recent by SueBlue January 14, 2021 6:53PMAccounting Technical Support
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Hi Folks, I am setting up a Partnership for the sole purpose of owning and sharing an airplane. The partners will each pay a monthly amount and an hourly usage amount. Both of those will include "future expenses". For example Prepaying Monthly for our Annual Insurance, or Prepaying for Future Maintenance/Repairs. I am not sure if the…
