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Does anyone know the name of the bank or financial institution Wave uses? I'm trying to add money back to Wave from my Chime (Stride Bank) account, and I can't make the transfer. If Stride does not have Wave or the institution in their network yet (they said it's not there), is there a work around thru Venmo or PayPal? I have my Chime account li…MavDog_Printing 61 views 1 comment 0 points Most recent by AlexL December 30, 2020 4:26PMHelp Center Discussion
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I have two businesses set up on Wave and I have a separate PayPal account for each business. I have integrated PayPal for business A no problem but when I try to integrate a PayPal account for business B, it shows the details for business A and I can't change it. Does Wave only allow the integration of one PayPal account even though I have two se…Anita1984 21 views 5 comments 0 points Most recent by AlexL December 30, 2020 4:17PMAPI & Integrations Technical Support
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I will be making a withdrawl from the checkings account for the profits of 2020 next year around March. How do I categorize that amount since the transaction will be done in 2021?Maribel 11 views 1 comment 0 points Most recent by AlexL December 30, 2020 4:01PMAccounting Technical Support
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I have a question on how you reconcile the Bank & Credit card transactions if I setup 3 businesses for my 3 rentals? As suggested in this thread, I will setup each rental as a separate business in Wave. https://community.waveapps.com/discussion/comment/18186#Comment_18186 * Say I have setup 3 separate new businesses for my 3 rental properties…Gautam 11 views 3 comments 0 points Most recent by AlexL December 30, 2020 3:44PMAccounting Technical Support
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Is there a way to create a sub customer or organize your invoices by Job Title/Description?bap01 41 views 1 comment 0 points Most recent by AlexL December 30, 2020 3:33PMSales & Invoicing Feature Ideas
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I made quite a few mistakes learning the platform so would like to erase everything and start from scratch. How can I go about doing this? What if I closed my account and opened it again?Silver 31 views 3 comments 0 points Most recent by AlexL December 30, 2020 2:59PMAccount Settings Technical Support
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Enter payroll historyIf you're switching to Wave mid-year, you need to enter your historical payroll data. This helps ensure that employee tax forms and pay stubs are accurate, and allows Wave to calculate the appropri... Read the full story hereSystem 3K views 4 comments 0 points Most recent by AlexL December 30, 2020 2:48PMHelp Center Discussion
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When I import reports into Google Sheets using Wave Connect, it appears that the start date you pick uses the end of that day instead of the beginning of that day to calculate the balances. If I run the same report directly in the Wave website, it uses the beginning of the day. For example: running a balances report using 01 Jan 2020 as the star…justdave 31 views 1 comment 0 points Most recent by RuslanBanakh December 30, 2020 11:53AMAPI & Integrations Technical Support
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I just did a late s-corp election ( USA ) and I need to run payroll for the 1st time for the total amount of the 1 employee's salary but not pay the employee because they have already been paid for all wages in 2020. I do need to have Wave calculate and distribute the payroll taxes and unemployment tax to the IRS and State. Is this even possible?BobbyDigital 41 views 1 comment 0 points Most recent by Mikeg December 30, 2020 3:28AMPayroll & Employees Feature Ideas
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Wave miscategorizes one transaction in particular (working with developers on UpWork, specifically) as "Meals & Entertainment". No matter how many times I change/update these transactions, they keep getting imported and the wrong category is applied automatically. Any way to fix this? Thanks!DavidV 11 views 2 comments 0 points Most recent by DavidV December 29, 2020 5:23PMAccounting Technical Support
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I created a new product and forgot to change the income account so some of the invoice income is being assigned to the wrong account. I have corrected it for future sales, but any way to adjust the income account for a past transaction just to clean up reports?jrack 2 views 2 comments 0 points Most recent by jrack December 29, 2020 4:39PMSales & Invoicing Technical Support
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This has been happening to me for a while now, seems like there was a change in the wave system for bank connections. The deposit descriptions say " DDA REGULAR DEPOSIT View Image" for one and "Vertex-Tran# .." for the other. How can i remedy this?AffordableFix 31 views 1 comment 0 points Most recent by AlexL December 29, 2020 3:41PMHelp Center Discussion
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My client pays my invoices by ACH transfer, because WAVE removed my ability to have credit card payments, as I’m a new wave user :neutral: Payments are taking 10 business days to arrive in my account. It’s really frustrating. Any intel would be helpfulJennaB1991 21 views 1 comment 0 points Most recent by AlexL December 29, 2020 3:35PMSales & Invoicing Feature Ideas
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Hi, Say I have a payment I missed in November ($100) and spent ($25) in December, making December's statement ($125). When I pay the balance, it automatically transfers to/from the $125 for December. How do I express November's paid as well? Categorizing November with transfer to/from automatically makes "Created Transfer".SMLLCSCorp 1 view 1 comment 0 points Most recent by AlexL December 29, 2020 3:32PMAccounting Technical Support
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Good day all, Please can someone assist me as my cashflow has a cash outflow listed on the graph however I have not added any receipts/payments to my accounting. How do I find out where these outflows are coming from so that I can correct them. Thank you.Spartan 191 views 9 comments 0 points Most recent by PR_Languages December 29, 2020 3:19PMSales & Invoicing Technical Support
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Hi! First of all, amazing service. I am on the verge of switching to Wave for my customer invoices completely. I love the draft-approve-send logic behind the invoices, it gives me a clear overview about which invoices need to be sent. The only problem for me is that in my opinion the default mail template sent by Wave (if you click 'Send invoice.…standerksen 241 views 2 comments 0 points Most recent by AlexL December 29, 2020 2:45PMSales & Invoicing Feature Ideas
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I purchased a piece of equipment using both Cash On Hand and the Business Debit Card. In trying to reconcile, the receipt for full price does not match the bank statement which only shows what was placed on the debit card. What is the best way to reconcile? Thanks!DreamRidesDetailing 1 view 1 comment 0 points Most recent by AlexL December 29, 2020 2:43PMAccounting Technical Support
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I have a rental property. Occasionally I have some expenses for that property (Home Depot, etc) and I want to be able to move those to a category for my rental property while keeping other expenses in the same bank account categorized as either personal or for a different rental property. What is the best way have some transactions categorized …Harrisonteam 21 views 5 comments 0 points Most recent by AlexL December 29, 2020 2:33PMAccounting Technical Support
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I just migrated myself from Quickbooks Pro desktop(Windows) to Wave. I'm getting used to the new setup and have a question about work flow. In Quickbooks, when a customer paid me(in person), I would open their invoice, click on "receive payment", then enter the payment. At this point, the (check) payment would go into a Quickbooks acc…burgertime 281 views 8 comments 1 point Most recent by Kellye December 29, 2020 3:49AMAccounting Technical Support
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I have payments set up and all imports from my bank account as it should. However, every single time I create the transfer to get the money from the holding account to my checking account, it creates two transfers, and I have to delete one. I mean every. single. time. What's going on?ReReinDC 912 views 18 comments 0 points Most recent by AlexL December 28, 2020 9:38PMAccounting Technical Support
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Example when sorting Sept transactions, when i use the drop down transactions and pick sorting by "credit card" ** its BLANK or it shows 1 transaction but when I look at **all sept transactions i can see 40 set at "credit card" . It weird because it ONLY seem to be happening on the 2019 transactions, for 2020 they query corre…gaussiered 11 views 1 comment 0 points Most recent by AlexL December 28, 2020 9:37PMAccounting Technical Support
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Hi There. Ive just printed an invoice out and its so small I can't even read it. How do I make it bigger before I send to client?ole 311 views 3 comments 0 points Most recent by AlexL December 28, 2020 9:34PMSales & Invoicing Technical Support
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I've signed up for Wave Money, and am looking forward to having immediate access to my money. Thanks! Is it possible to split the payout? Can I have have a % transfer to my Wave Money account and have the balance sent to another checking account? Or is a work around transferring the money from Wave to my business or personal account through the ap…MavDog_Printing 11 views 1 comment 0 points Most recent by AlexL December 28, 2020 9:28PMSales & Invoicing Technical Support
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My customers are not receiving invoices and I am not received emails from wave either. I saw where someone said my email could be blocked? How do I fix that?KaylaBay 15 views 3 comments 0 points Most recent by Buddy070 December 28, 2020 9:13PMHelp Center Discussion
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We have a problem about not receive copies of invoice and receipt to our email after active feature Copy to Myself right now. Previously the feature working and we always receive copies (pdf) invoice and receipt after we send new invoice and send payment receipt. Please help and advice. Thank you.Pasarpackaging 32 views 8 comments 0 points Most recent by shareableboards December 28, 2020 9:01PMSales & Invoicing Technical Support
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When an account doesn't auto reconcile and brings me to the screen to manually check lines, I adjust the checkmarks so that everything should now match, but the wave balance at the top never updates as I make the changes, so it's not recognizing that the reconciliation is complete. How do I get Wave to acknowledge the changes?AMichelle 1 view 3 comments 0 points Most recent by AlexL December 28, 2020 5:27PMAccounting Technical Support
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I purchased the sheet checks so that I can print my payroll. Printed them fine, but the check number is not recorded in Wave. Now the check has cleared the bank, and what category do I put it under in Wave? Why hasn't wave done this automatically since I ran payroll and printed the checks?Rebecca1964 12 views 1 comment 0 points Most recent by AlexL December 28, 2020 5:19PMPayroll & Employees Technical Support
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I have not setup bank information so I'm unable to get the Sales>Payments>Help icon. It wants me to finish setting up my bank information so I can access a payments that was sent to me via the Wave Make Payment button. I don't want my customer paying through Wave so I'm turning this off for future invoices. However, since I won't give my…Nitefox 61 views 1 comment 0 points Most recent by AlexL December 28, 2020 5:16PMSales & Invoicing Technical Support
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Transactions were not added to the transaction report so the balance is incorrect but the balance on the connected accounts tab is showing the proper balance. Is this only a matter of time or something is wrong?Rodrigo_S 11 views 2 comments 0 points Most recent by Rodrigo_S December 28, 2020 4:33PMAccounting Technical Support
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I would like to put an receipt into accounts payable and then when the bank transfer comes in, match it up. This does not seem to be possible. In the receipt payment category I can not add a liability account. Also to merge the receipt I have to say it is paid from my chequing account or I cant merge it with the bank transfer (as they have to be…gclark 11 views 1 comment 0 points Most recent by AlexL December 28, 2020 4:20PMAccounting Feature Ideas
