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I have waited way more than the 65 days that they said they would hold money. My account was denied and there is $2,000 that has not been returned to my customer. Now no one in customer support will return my emails. I can’t afford a lawsuit because of this!Emilyx2020 32 views 1 comment 0 points Most recent by AlexL November 5, 2020 5:44PMSales & Invoicing Technical Support
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How do I see what has been put in my cash on hand account?ShannonOGorman 2 views 1 comment 0 points Most recent by AlexL November 4, 2020 3:45PMAccounting Technical Support
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Can you add a check number to a bill payment and can you print a check from the bill to a sheetfed check?BigAsh 233 views 9 comments 0 points Most recent by Will_White November 4, 2020 2:52PMAccounting Feature Ideas
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Hi, I merged a bill payment from my bank imports with a transaction for a scanned receipt, but in the merged view I do not see a link to the receipt. How do I see the linked receipt now? the source transaction popup does not show them.SchlauFuchs 42 views 1 comment 0 points Most recent by Barsin November 3, 2020 9:47PMAccounting Technical Support
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I recently opened a business checking account and linked to it on Wave as an asset account. When I link a payment to its corresponding invoice (made via Wave), I get this option: Refund sent for an invoice in Wave I was expecting: Payment received for an invoice in Wave. What's wrong?SMLLCSCorp 2 views 2 comments 0 points Most recent by Barsin November 3, 2020 9:40PMAccounting Technical Support
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Hi there, I deleted an account (and don't have the option to unarchive it) It looks like this account contained transactions, which I can no longer access or view, but are affecting the trial balance. How can I resolve this issue?kwhite 4 views 1 comment 0 points Most recent by Barsin November 3, 2020 8:53PMAccounting Technical Support
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Saludos! Como divido mis negocios y manejo el inventario? Como cobro con tarjetas visa master card etc
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Hello, I see my payouts are my correct connected bank account but I expected to see the payouts already visible in my bank reconciliation screen. -I don't have the ability to adjust a Wave Payout so I can't reset the payout (delete it and re-add it) in order to reconcile the bank account in the system. -If I add the deposit amount (as a transact…
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Hi, having a bit of trouble uploading a list of vendors via CSV file, out of 250 it uploaded 86 from the list and then tells me now it cant find any new vendors to upload and failed 160, I've had a look through the information and cant see a reason why it took only some as the uploaded ones were filled out the same way. Anyone have any tips to get…Roisin 2 views 1 comment 0 points Most recent by Barsin November 3, 2020 7:53PMHelp Center Discussion
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Hi there! So I know that Wave does not currently do inventory tracking and it's not in the plan, but I have a suggestion for one thing that could be added. I am have a service based business (makeup services and facials) but I also retail product. Currently in my chart of accounts, I have 2 different categories for expenses for product. I have Spa…magscathey 12 views 1 comment 0 points Most recent by Barsin November 3, 2020 6:40PMSales & Invoicing Technical Support
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On the sales tax report, please total the "Sales Subject to Tax" column as well as the "Tax Amound on Sales" one. My state requires I input the total of the first column and then calculates the second column for me, so the first column is more important to me.
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At this stage the Tax Report includes the Government Payment transaction. This influences the Totals (Debit) as Total Sum Input Tax is not seen. There are other users also asking for a solution Thank you in advance for consideration.PhillipS 22 views 1 comment 0 points Most recent by AlexL November 2, 2020 10:20PMAccounting Feature Ideas
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Hello, I run a travel agency and would like to invoice clients to collect their billing info (billing address, credit card info etc...) but not actually charge them. I take that info and pay the supplier (i.e., royal caribbean) directly. Can Wave send an invoice to the client requesting collection of billing info without actually collecting a paym…Goodlandtravelllc 2 views 2 comments 0 points Most recent by AlexL November 2, 2020 7:38PMWave Features
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Hi guys, I have some subscription payments I make like website hosting and tools where I pay yearly in lump sum but I don't want the expense to show as the large amount being spent in a single month. Here's what I am trying to achieve * I make a payment of $120 for website hosting in September which is a yearly payment * I would like it recorded…Damola 2 views 1 comment 0 points Most recent by AlexL November 2, 2020 7:22PMAccounting Technical Support
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Please I need to add some set of people to the app but I want to add them as adminAdebayo 12 views 1 comment 0 points Most recent by AlexL November 2, 2020 7:20PMAccount Settings Technical Support
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Hi Wave, I formed a single member LLC, filing as S-Corp recently. Prior to that I was a sole proprietor. My client paid my personal account instead of my LLC business checking account. How do I bookkeep this?SMLLCSCorp 2 views 2 comments 0 points Most recent by SMLLCSCorp November 2, 2020 7:17PMAccounting Technical Support
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New to Wave, added an incorrect tax rate I now want to delete so that I don't accidentally use it. How to do this?SuShe 2 views 1 comment 0 points Most recent by AlexL November 2, 2020 7:06PMAccount Settings Technical Support
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When you email an invoice you are able to select the from email address from the drop-down list. When sending a receipt there is NO drop-down list and default to the user that is logged in. Likewise, with sending statements; there is a drop-down list. but only the current logged-on user is displayed. Defeats the object of sending the invoi…MarcR 1 view 1 comment 0 points Most recent by AlexL November 2, 2020 6:51PMSales & Invoicing Feature Ideas
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Hi I am wanting to create an API to get all invoices for a specific customer. At the moment I only have the example version which is no good as its all in pages and shows all invoices so I would have to loop through each one on each page which is not good. I have tried a few different things but it does not seem to work. Does anyone have a run…Karskip 102 views 2 comments 0 points Most recent by Karskip November 2, 2020 3:13PMAPI & Integrations Technical Support
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My company is based in Woodinville and Everett. Looking for part-time bookkeeper (probably 10-15 hrs/week) to handle Wave entries - invoices & bills, filing of receipts, categorizing of expenses, light payroll and taxes. Work will mainly be remote, but would like to connect semi regularly in person as well.
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I love the new Checkout (beta) feature, however, I can't use it because it's currently missing "shipping address" fields. There are only "Contact" and "Billing" fields. Best checkout practice (research-based) is to display payment details first, then billing details, then a checkbox "Shipping address is same as b…nsound 72 views 4 comments 0 points Most recent by Moorparkmetals November 1, 2020 4:12AMSales & Invoicing Technical Support
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Hello, I've seen in the video tutorials how I can receive a payment and put it into the Wave Payments account. Then once the funds make it's way to my bank account I can merge them so the money isn't counted twice. How do I do this merge if it's in a different currency? eg I get paid in USD to my PayPal account. and then I want to transfer it to m…whidzee 32 views 1 comment 0 points Most recent by Barsin October 30, 2020 6:56PMSales & Invoicing Technical Support
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Hello Community, I have been using Wave for my accounting needs since the beginning of a year and I have all transactions there. But I have a situation where I want to make an identical copy of the business into a new business with a different name - and keep both businesses. So I want to copy the chart of accounts, ledgers, transactions, basical…MouradS 207 views 1 comment 0 points Most recent by Barsin October 30, 2020 6:12PMAccounting Technical Support
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Hello there, I am fairly new to Wave. It took me some time to 'get' that accounts from chart of accounts are the categories-)! what a naming confusion... Now that I got that- I added all my categories and they are showing on all my accounts- except on my credit card one. How can I see categories I've already created or add categories to the Credi…Flopsy 2 views 4 comments 0 points Most recent by JulianP October 30, 2020 4:43PMSales & Invoicing Technical Support
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Hi, I'm experimenting with the MoneyTransactionCreateInput mutation in the API. It 'nearly works' but can't figure out what the "anchor" is about (MoneyTransactionCreateAnchorInput). For my test, my assumption is that this is the Asset account the transaction relates to, so I've use the id for the "Cash on Hand" account, with…nigelwheeler 742 views 25 comments 1 point Most recent by Milan October 30, 2020 2:03PMAPI & Integrations Technical Support
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Hi. Just registered account recently. 2 invoices have been sent by email but none of them received by customers while I got my copies . Spam was checked also. Thanks for assistanceEugene_obriy 333 views 6 comments 1 point Most recent by Marj October 29, 2020 10:30PMSales & Invoicing Technical Support
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Hello. I have set up an online store where I sell a digital product, and I think I may have been doing my books incorrectly. I am using Stripe as my credit card provider. I am using Zapier to take my sales and plugging them into Wave apps as a transaction tagged as Sales and I subtract Stripe's transaction fee. This put the money into my Cash On H…whidzee 2 views 1 comment 0 points Most recent by JulianP October 29, 2020 8:47PMSales & Invoicing Technical Support
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When I categorise an investment as owner investment/drawing, which was deposited via bank transfer into the business account, the balance sheet shows the money introduced increases the net profit through sales, meaning I'll have to pay corporation tax on that amount, along with my regular sales. Are there specific accounts/categories that I nee…SoEighty7 82 views 1 comment 0 points Most recent by JulianP October 29, 2020 5:02PMAccounting Technical Support
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Help! I've searched everywhere and tried numerous things, to no avail. Hoping there is a simple solution. I have real estate agents who are both customers (they receive a monthly bill) and vendors (we pay commissions). Sometimes I need to retain part of their commission to pay their outstanding invoices. However, on their 1099 I need the numbe…LaDonna 12 views 1 comment 0 points Most recent by JulianP October 29, 2020 4:32PMAccounting Technical Support
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Hello, How should I record a sales tax penalty (late payment) in my accounting so the sales tax report balances correctly? Thank youDidierA 82 views 2 comments 0 points Most recent by DidierA October 29, 2020 4:25AMAccounting Technical Support
