Recent Discussions
Discussion List
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Hi there! I really enjoy using Wave and find it very user friendly. I have a few suggestions that would really help me and, from what I believe, other users as well. * It would be nice to be able to upload a payment onto a customer account without needing to make an invoice at the time, like loading credit onto a customers account. I am an Anima…CarleaM 2 views 1 comment 0 points Most recent by Barsin November 16, 2020 5:38PMSales & Invoicing Feature Ideas
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Since my personal account and my business account are both recording bank transactions into their respective bank accounts within Wave, how can I track my personal expenses without them showing up on my Profit n Loss Statement? If I categorize, lets say groceries pd from and for my personal account, as an "expense" it only lets me chose…Annette17 22 views 2 comments 1 point Most recent by Patom November 16, 2020 4:13PMAccounting Technical Support
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[Wave Accounting Basics Video 3] How to Reconcile your AccountsReconciliation allows you to double check that your transactions in Wave match up 100% with your bank statements and credit card statements. It's handy way to make sure your records in Wave are acc... Read the full story hereSystem 1.4K views 1 comment 0 points Most recent by Daphne1 November 16, 2020 4:03AMHelp Center Discussion
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An exciting part of Wave's journey is how we're expanding our offerings and who we work with to support the needs of brave entrepreneurs like you. One of the ways we're doing this is through our partner program, which includes new integrations, financial services, and professional networks to help you be successful and reach new heights as an ent…Laura_Kavanagh Announcement 553 views 11 comments 0 points Most recent by j_HK November 14, 2020 7:13AMAPI & Integrations Feature Ideas
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These are two unrelated feature requests: 1. Create Categories of Customers My team wants to categorize our customers using tags such as "Active Customer" and "Requested Prices" — almost like being able to organize our pipeline. We dislike visiting our "Customers" page and seeing everyone we've ever talked to in one…Ryan_Zernach 2 views 0 comments 0 points Started by Ryan_Zernach November 13, 2020 9:33PM Sales & Invoicing Feature Ideas
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Hi, I need the customer VAT number to be printed on the invoice, but cannot find a field for this. Where do I put it? For now I have made it part of the address, but that is not really pretty. Best regards, PeterPeter Voigt Knudsen 4.3K views 47 comments 0 points Most recent by lovepixel November 13, 2020 3:12PMSales & Invoicing Technical Support
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When will you send out the corrected W2? You seem to have a very long processing timeSIA 73 views 4 comments 1 point Most recent by Rubby November 13, 2020 6:50AMPayroll & Employees Technical Support
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I get soooo confused by my credit card account: when I put in a refund that was paid to my credit card, it takes my balance into the 'minus' zone, as opposed to adding it. I have entered it as a deposit, and the amount is listed in green - why does it subtract it? (Sorry if stoopid question...)PeterB 12 views 6 comments 1 point Most recent by JulianP November 12, 2020 10:00PMAccounting Technical Support
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Wth is wrong with this company. I have used you for a long time and you continue to put my payouts on hold, but only after you have taken your cut. I have never had a chargeback and I want my money released today. I will be looking for a another company ASAP. I can’t keep dealing with a company that continues to do this and has such poor support. …Cindy24 252 views 3 comments 2 points Most recent by JulianP November 12, 2020 9:43PMSales & Invoicing Technical Support
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I'm wondering if there is any trick for getting timesheets to move faster. I find it to be SUPER laggy when trying to enter hours... like 20-30 seconds to move between fields. With 20+ employees and 14 days... it's a long slog to get the hours in. Any tips?dradamlund 2 views 1 comment 0 points Most recent by JulianP November 12, 2020 9:36PMPayroll & Employees Technical Support
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Since opening my account, I had a business name change. Instead of removing my business and creating a new one, I just changed the name under the business information. The problem is that the merchant name on my customer's credit card statement says the old business name. How can I go about making that change?danieltylerx 262 views 1 comment 0 points Most recent by JulianP November 12, 2020 9:30PMSales & Invoicing Technical Support
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When you send an estimate to a client they would be given the option to approve. Not only will this serve the client from having to contact you again to approve by phone it also protects us the vendor from client saying they never agreed. It happened to us a few times. Now we require a signed copy back, This step would be eliminated by having an a…PMRServicesLLC 1 view 1 comment 0 points Most recent by JulianP November 12, 2020 8:57PMSales & Invoicing Feature Ideas
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Dear Sirs, I tried your program, I am an accountant and a small business owner. I have over 14 years of experience and I find your program great for small businesses. I would like to bring your program to Croatia, translate it and adjust it to our system and then market it and teach my customers how to use it. Please let me know if you are interes…
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Starting a new discussion, as I've seen several posts saying that developers appreciate feedback and look through the community discussion... It would be really, really great if you could have customisable templates for receipts for customers to go with your invoices. I am on the board of a small not-for-profit, and we have been seeking ways of …_AB_ 12 views 1 comment 0 points Most recent by JulianP November 12, 2020 5:14PMSales & Invoicing Feature Ideas
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Hi, I've been running my business the first 6 months from my personal bank account until I could open a business bank account. I have now enter in WaveApps the transactions (expenses & incomes) managed from my personal bank account for the first 6 months. But I am confused about to enter properly the transactions: 1. When I "record a man…manu_hk 1.8K views 7 comments 0 points Most recent by JulianP November 12, 2020 4:41PMAccounting Technical Support
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I seem to have an issue recording business expenses paid from personal account. I followed all the steps to add the receipts, then entered the expenses, reimbursement and the actual bank transfer back to personal account as per wave instructions (under transactions). These expenses now appear to have duplicated when I check the records (under ope…kazzer 22 views 2 comments 0 points Most recent by JulianP November 12, 2020 4:37PMAccounting Technical Support
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Hello, Im from México, I need to set recurrent invoices with automatica payment for my customers. I understand chargin with Wave is only available in North America, but do I have another option to achieve this? Stripe for example? Thanks for your response.andresmo0997 2 views 1 comment 0 points Most recent by AlexL November 12, 2020 3:42PMSales & Invoicing Technical Support
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Is there a feature in wave, where there is a category for unallowable expenses to reduce the cooperation tax bill? ie a business lunch for clients can be paid for using the company card, but is not a tax deduction expense.AnthonyS 2 views 1 comment 0 points Most recent by AlexL November 12, 2020 3:40PMAccounting Feature Ideas
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In the early Spring of 2020, Wave launched an integration with Shopify that allowed the import of transactions and other information from Shopify online stores to Wave. In July, we de-listed the integration from our Integrations page after lower than expected adoption, and feedback that this integration wasn't meeting your needs to take the time t…PaulC 1.1K views 0 comments -1 point Started by PaulC November 12, 2020 2:17PM API & Integrations Technical Support
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There are two strange things happening whenever we export an invoice from the web or give a print out. * The exported PDF doesn't have enough margins. This poses issues while punching and filing the hard copies of invoices. * If we give a print directly from the web, the accent colored bar in the invoice vanishes.Mits 991 views 43 comments 1 point Most recent by SeanOS November 12, 2020 12:03PMSales & Invoicing Technical Support
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Hello. Im new here. And still dont know a lot of things abt WAVE. Why to use in Customer field Business or Person? Where to put business name if creating new business customer? Why in "new customer", "contact details" appearing on invoice as customer name? Why "billing" doesnt include business name or customer name? …NJTS 1 view 1 comment 0 points Most recent by JulianP November 11, 2020 9:26PMSales & Invoicing Technical Support
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I am in desperate need for help! I want to move over from QB to Wave but the Bulk Journal Transaction Upload feature is not working in the Wave Connect add-on. After entering all the data and correcting all the issues, it is saying "ERROR: Unbalanced. Total Debits must be equal to Total Credits. Unable to upload Journal." and won't all…Rojhaun 83 views 1 comment 0 points Most recent by JulianP November 11, 2020 9:00PMAPI & Integrations Technical Support
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Is it possible to put email address in the contact details section on invoices? I know there is one line I can customise but I use that for ABN number. Anywhere else I can put an email address? Surely that would be a common thing, I just can't seem to find it anywhere.Neety2 62 views 4 comments 0 points Most recent by SBowie November 11, 2020 8:35PMSales & Invoicing Feature Ideas
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Hi there, i sold some items (tax included) but did not do an official invoice for it. The order was then cancelled so i refunded the money paid. Do i add a tax charge to the refund amount like i did when i entered the initial payment when reconciling the transaction? appreciate any help thanksAmbiEscents 2 views 1 comment 0 points Most recent by JulianP November 11, 2020 8:08PMAccounting Technical Support
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Charged the Mastercard of one of my customers and a fee was deducted?? not sure if this is a Mastercard or Wave fee. Also paid the fee for instant payout so know its not thatgoldheart2 2 views 1 comment 0 points Most recent by JulianP November 11, 2020 7:03PMSales & Invoicing Technical Support
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how do I edit my address on my invoiceintuizi 3 views 1 comment 0 points Most recent by JulianP November 10, 2020 9:35PMSales & Invoicing Technical Support
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Hello, i have signed up for this service, but i have a small problem. I cannot change the date format from the US format to European one, the field is missing. A friend of mine he has this option under ->ACCOUNTING -> Dates & Currency. Any help on that?Ioannis Ioannou 3K views 65 comments 2 points Most recent by adam_akson November 10, 2020 9:34PMSales & Invoicing Feature Ideas
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I realized that I created a new service and assigned it to the wrong income category. So it is assigning profit to the wrong category for a past invoice. I've updated the category, so am set for new invoices. But I cant figure out how to assign that income to the correct category for the invoices that have already run.MCoop 192 views 5 comments 0 points Most recent by Jay_Design5 November 10, 2020 8:49PMSales & Invoicing Technical Support
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I just started my new business and got my first payment through Wave Payments. The next day I received an email that the account was temporarily disabled and requested an email response with attachments such as bank statements. The email address is not the Wave Apps domain. The email replies to: @waveaccounting2.zendesk.com Is this request a leg…828_DEV 262 views 4 comments 0 points Most recent by AlexL November 10, 2020 8:34PMSales & Invoicing Technical Support
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Wave help and supportYou can access Wave Support right from your account to get quick answers when you need help. Click the blue question mark in the bottom right-hand corner of any page in Wave to get started. When yo... Read the full story hereSystem Closed 832 views 1 comment 0 points Most recent by Katie_Wave November 10, 2020 8:05PMHelp Center Discussion
