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My PayPal / Wave setup is quite clunky. While it's been manageable so far, I'm afraid it's not going to scale well and was wondering if there's a better way to do it. I'm a Canadian business so CAD is the default currency, but I invoice U.S. customers in USD and they all pay via PayPal. From PayPal, I withdraw CAD to my bank account, and those t…CoryTrevor 691 views 13 comments 0 points Most recent by kikukevin November 18, 2020 10:21PMAPI & Integrations Technical Support
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Hi there - I've recently noticed that reminder and payment receipts associated with my Wave Account are not delivered/received by clients or myself. Is there any way that this can be resolved, please? Thank Youpieter_g 1 view 0 comments 0 points Started by pieter_g November 18, 2020 10:18PM Sales & Invoicing Technical Support
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This is the worst small business accounting software I've encountered. I usually use wave for accounting and invoice. This is the first time, I send my invoice to my client with bank online payment. I got a congratulation email on Oct 27 and informed me that I got a payment from my client. But few days later, nothing happened!!! NO MONEY COME IN.…SannyWang 5 views 0 comments 1 point Started by SannyWang November 18, 2020 10:17PM Sales & Invoicing Technical Support
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Hello there, I am using Chase as my bank account. Recently I made a few sales but I can't see the transaction listed to Wave but that's amount won't transfer to my Bank account. Is there any issue or something?Mohammadhassam_ 1 view 0 comments 0 points Started by Mohammadhassam_ November 18, 2020 10:17PM Help Center Discussion
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Hello there, I am using Chase as my bank account. Recently I made a few sales but I can't see the transaction listed to Wave but that's amount won't transfer to my Bank account. Is there any issue or something?Mohammadhassam_ 1 view 0 comments 0 points Started by Mohammadhassam_ November 18, 2020 10:17PM Help Center Discussion
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Hello there, I am using Chase as my bank account. Recently I made a few sales but I can't see the transaction listed to Wave but that's amount won't transfer to my Bank account. Is there any issue or something?Mohammadhassam_ 1 view 0 comments 0 points Started by Mohammadhassam_ November 18, 2020 10:17PM Help Center Discussion
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Hello there, I am using Chase as my bank account. Recently I made a few sales but I can't see the transaction listed to Wave but that's amount won't transfer to my Bank account. Is there any issue or something?Mohammadhassam_ 1 view 0 comments 0 points Started by Mohammadhassam_ November 18, 2020 10:17PM Help Center Discussion
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Hello there, I am using Chase as my bank account. Recently I made a few sales but I can't see the transaction listed to Wave but that's amount won't transfer to my Bank account. Is there any issue or something?Mohammadhassam_ 1 view 0 comments 0 points Started by Mohammadhassam_ November 18, 2020 10:17PM Help Center Discussion
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Hello there, I am using Chase as my bank account. Recently I made a few sales but I can't see the transaction listed to Wave but that's amount won't transfer to my Bank account. Is there any issue or something?Mohammadhassam_ 1 view 0 comments 0 points Started by Mohammadhassam_ November 18, 2020 10:17PM API & Integrations Technical Support
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Hello there, I am using Chase as my bank account. Recently I made a few sales but I can't see the transaction listed to Wave but that's amount won't transfer to my Bank account. Is there any issue or something?Mohammadhassam_ 11 views 0 comments 0 points Started by Mohammadhassam_ November 18, 2020 10:17PM Account Settings Technical Support
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Apologies if this has been asked and answered: Im a new user and have tried to link my business PayPal but it doesn't show in the linked bank accounts. Not quiet understanding this, I therefore tried to link the account again which still doesn't show them in the linked accounts, however the PayPal account does show elsewhere and the transactions …thewizleon 5.2K views 4 comments 0 points Most recent by Jackopoam November 18, 2020 8:41PMAPI & Integrations Technical Support
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I am a small business that sells at flea markets and festivals. I only accept cash payments. I have a business bank account. I deposit some of the cash received into the bank account while keeping some of it in the cash box. Also, I want to record the sales by the day, not by the transaction. Is there a way to use Wave for my bookkeeping that is…Bonnie 11 views 1 comment 0 points Most recent by Barsin November 18, 2020 8:03PMSales & Invoicing Technical Support
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All addresses show by default as: namestreetcity, state zipcountry However, this looks both weird and unprofessional in my country (and likely many others). In Switzerland, the correct format is: namestreetzip city[country] (state is never included, nor is country unless you deal with international customers) How can I customise the address …abey 141 views 4 comments 0 points Most recent by Barsin November 18, 2020 4:32PMSales & Invoicing Technical Support
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hi there! i'm new to Wave and am trying to sort out how to organize reports for tax purposes (i'm in Canada, and file both income tax and HST myself). the issue i'm running up against is that the CRA tax form has expense categories which are different from what i want to use in Wave. so, once i have all my expenses recorded and categorized in Wave…
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Let's say I sell milk in 4 different sizes. I don't want to retype everything by creating 4 new products, rather duplicate the item and only change the container size. How does one duplicate a product? please advise.LELANI_ROSSOUW_8 12 views 1 comment 0 points Most recent by Barsin November 18, 2020 3:57PMFind a Wave Pro
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I am still awaiting a payment via credit card. Paid Sunday and it’s now Thursday and still nothing. This is my first payment received via credit card I am just a bit concerned?Hannah_Ray 1 view 1 comment 0 points Most recent by Barsin November 18, 2020 3:53PMHelp Center Discussion
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Hi there, I have a strange thing happening. I set up a customer and created a duplicate invoice for them as I bill them monthly. Then I realised I could create a custom invoice number format (I had previously used JC#### so wanted to continue in this vein) so did this. I ended the previous recurring invoice and set up a new one but now what's ha…JustConnect 1 view 2 comments 0 points Most recent by JustConnect November 18, 2020 3:41PMSales & Invoicing Technical Support
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My OFX import files have stopped working. I upload them and Wave says all is fine and transactions are importing, but nothing happens. I cant seem to find a way to contact their support and am not getting any response. Does anybody have any advice for me on this. ThanksAndrewJAHunter 1 view 1 comment 0 points Most recent by Barsin November 17, 2020 10:27PMAccounting Technical Support
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Hello! We switched to Wave because it is easier to use than QuickBooks because functionalities are more streamlined. Over my last 2 years (almost) of using the app, the following questions have been asked for various reasons: * How do I track invoices and estimates sent to clients? * Can I see a report of E-mails sent from Wave? * Can you a…JanBB 13 views 2 comments 0 points Most recent by JanBB November 17, 2020 9:05PMSales & Invoicing Feature Ideas
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So I am a fairly new user to Wave and I have noted that at point of sale when I am preparing to send a receipt or invoice, after emailing them the email is not saved anywhere. Anyone know about this issue? It only saves if I have entered it in during adding in the customer info but not when emailing them.LKNinja 2 views 1 comment 0 points Most recent by Barsin November 17, 2020 8:59PMSales & Invoicing Technical Support
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When you back out of an unsaved Invoice, you get a warning saying you have not saved: You don't get that when making an estimate, which arguably would need it more. My girlfriend lost two hours of work on an estimate because of this. Please fix this.Pdino64 2 views 0 comments 0 points Started by Pdino64 November 17, 2020 10:41AM Sales & Invoicing Feature Ideas
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Greetings, I run a very small corp and it looks like Wave is excellent for everything EXCEPT filing taxes. It also doesn't export GIFI files that can be imported into a tax software like TaxTron. Does anyone know of a good converter if I export in a different format? What do most people use when filing taxes after using Wave for accounting? Thanks…
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I am no longer receiving notification emails. I have confirmed that notifications are set up properly and that there is nothing on my end in the mail server or client blocking emails from wave. I used to get them and now they have stopped.AheadAir 1 view 2 comments 0 points Most recent by AheadAir November 16, 2020 11:47PMHelp Center Discussion
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Hello again! I'm facing this issue with zapier, where every 24 hours I need to re-connect my wave account (I log in through google). Is there any setting to touch to avoid this? or will I have to reconnect every day for it to work? Thank you and regards!Nehuy 82 views 12 comments 1 point Most recent by Glampr November 16, 2020 11:25PMAPI & Integrations Technical Support
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One customer is not seeing her emailed invoice in her inbox or junk - Wave records it as sent and 1 reminder sent. Email is exactly the same. Any suggestions?ASutts 2 views 3 comments 0 points Most recent by Barsin November 16, 2020 10:59PMHelp Center Discussion
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It was getting charged $41 a month for my monthly payroll subscription prior and now all of a sudden it is it is $47, with no changes. I work for myself and pay myself as an employee - that's it. Why am I getting charged this additional $6 fee?Evolution_Mktg_2016 32 views 1 comment 0 points Most recent by Barsin November 16, 2020 10:45PMPayroll & Employees Technical Support
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Good afternoon, I plan on seperating from here on out but I have a bank acct that I was using for both personal and business, Im trying to seperate transactions in wave, but what would I catergorize my husbands paycheck that came from his own seperate job? secondly, I dont want it to show up as income for the business because it is not , so how d…pickinsplinters 2 views 1 comment 0 points Most recent by Mikeg November 16, 2020 9:26PMHelp Center Discussion
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Has anyone else had delays with money going into their account? Invoice has been paid, I have a receipt from Wave and clients but The money still hasn’t been processed. I’ve tried contacting Wave but still no responseElleW 2 views 3 comments 0 points Most recent by Barsin November 16, 2020 9:08PMSales & Invoicing Technical Support
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I'm looking to open a small business checking account for a business I'm starting. Which banks integrate best with Wave? Anyone have experience with Novo, Aslo, BlueVine or Radius Bank? I don't plan on much cash usage so would prefer to be 100% digital and online. Thanks in advance for any recommendations.
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Hi, I'm completely baffled! I'm registered for VAT. As I'm trading outside the EU, I don't charge VAT. I do claim refunds of VAT on expenses. As the Gov rounds the amount I reclaim, up or down, I've created a 'VAT rounding' liability account to record the over or under payment of VAT refunds. Problem, if as a result of the Gov rounding, the refund…Sue2381 12 views 1 comment 0 points Most recent by AlexL November 16, 2020 8:25PMAccounting Technical Support
