Bank Connections

For the discussion of bank connections and importing transactions.

Discussion List

  • Title really says it all: I can't connect my bank account, and when I try to use the alternative methods it doesn't accept the files (CSV, etc.)
    byjono 561 views 4 comments Most recent by AlexL July 18, 2019 5:24PM
  • I have my checking account tied into this app, and it was able to import past transactions. However, this morning I logged in, and there are no new transactions. I also don't see anything indicating it being refreshed, like "last updated hours ago". When will Wave pull in my new transactions from my checking account?
    burgertime 31 views 1 comment Most recent by Myron July 12, 2019 3:33PM
  • I've been trying for DAYS to have my TD Bank Business Checking account linked to my Waves account. Every time I put in the information and hit submit, it just sits there doing nothing. No message saying incorrect, no anything. Just sitting there like had yet to hit the submit button. Any suggestions?
    otisjiry1 21 views 5 comments Most recent by JamieD July 3, 2019 6:19PM
  • Hi, I am unable to connect my bank account. In a separate business I have successfully setup a bank account connection. When I look in Chrome DevTools I see this error, "["Enter a valid reCAPTCHA."]".
    redpoint Closed 651 views 14 comments Most recent by AlexL July 2, 2019 9:43PM
  • Hello, When I first used wave I connected 3 bank accounts to my profile, all good. When the connection stopped working I then manually added each account, also all good. Today I tried to reconnect my bank, which was successful, however, it is now showing doubles of each of these accounts. Any ideas on how to resolve this without deleting every…
    notna 61 views 5 comments Most recent by notna June 28, 2019 1:33AM
  • I get stuck on authenticating my credentials. The reason is my bank issues alphanumeric codes but the wave authenticator is only numeric. I know this because my keyboard only inputs numbers but not the alphabets when i try. Please how do i fix this so i can connect my bank to it. Thanks
    TestingPayroll 351 views 2 comments Most recent by TestingPayroll June 24, 2019 8:39PM
  • wsvwsv
    Good day, all! If we added a bank account recently that has more than 90 days of history, and we most recently added this account, is there a way to force the update to go more than 90 days? For example, based on this point in 2019, is there a way to force the download of transactions at least back to January 1, 2019? Thanks, all!
    wsv 31 views 3 comments Most recent by JordanD June 24, 2019 6:18PM
  • I don't see Barclays in the list of available banks to connect. Are they not supported?
    bradleyart 261 views 4 comments Most recent by MerlinAccounts_UK June 19, 2019 12:23PM
  • These 2 banks are becoming a bit of a phenomenon in the UK, taking over the industry, but Wave does not support them. Could you look into implementing these at some point.
    luke1991 Closed 2.5K views 31 comments Most recent by JamieD June 18, 2019 4:04PM
  • Hi, I am trying to connect our Lloyds Business account to Wave. It keeps on saying 'unable to connect' and does not give the option to add username or password. When I try to add the bank connection through the normal Lloyds link (not Business), it says your bank needs you to review our information. Please can someone let me know whether Lloyds bu…
    BEST 291 views 7 comments Most recent by MerlinAccounts_UK June 18, 2019 2:59PM
  • wsvwsv
    Good day, all! I am experiencing issues with at least one BMO account with importing transactions. I understand from Wave support this issue is known and is being worked on with the third-party. I have also been advised I can upload transactions through statements. Anyone else experiencing this issue and/or any other tips for making this work u…
    wsv 171 views 1 comment Most recent by Barsin June 17, 2019 8:17PM
  • I have just switched from Quickbooks to Wave because my Suntrust Business Account is not connecting (did for a year until all of a sudden it stopped). Well I find that it doesn't connect in Wave either. I can connect my Suntrust personal account but not my business account. The business bank is listed, the credentials are correct. Suntrust screen…
    Kelmist 121 views 1 comment Most recent by JamieD June 15, 2019 2:30PM
  • For the past 4 days my cititbank credit card link has stopped working. I can login manually and its all working great from that point of view but Wave has just stopped working for some reason and I did no changes to my password or connection. Is there an issue? Why did this work and then stop working? Just seeing if anyone else is having this …
    JoeW 151 views 7 comments Most recent by ChelseaK June 14, 2019 8:48PM
  • I've been having hassles getting Wave to update data from my bank account. The connection is successful, bank balance on the dashboard is correct, but many missing entries from across the last few months and the Wave account balance is way off. Just updated now and the most recent transaction on the account is imported but nothing else for more th…
    Drew_hacker 21 views 1 comment Most recent by ChelseaK June 12, 2019 6:04PM
  • Hello, I've contacted support, but was only led to the FAQ of how to set up a bank connection. For almost 3 weeks now, my Chase credit card goes through the motions of updating, but doesn't actually update. There is no error. My other accounts are updating just fine. I've tried turning the connection off and on. I've cleared cache, history, etc. I…
    keepbk 771 views 6 comments Most recent by JamieD June 5, 2019 9:01PM
  • Hi there. I have recently transferred two payments from my PayPal account into my business savings bank account. Both accounts are linked in wave. I wanted to try and connect the transaction as a transfer (still trying to figure out how) but I notices that my business savings account transactions are not appearing on the transactions page. when I …
    accounting4me 311 views 10 comments Most recent by noahf May 31, 2019 3:53PM
  • Hi there! After many months of the Capital One Spark Checking failing to import my transactions and getting no help from anyone, I did a few things this morning: * I tried adding Spark Checking to Mint... it imported my transactions perfectly. So that led me to believe the problem is on the Wave side of things. * I read everything I could about…
    RachelGeeksOut 1.2K views 55 comments Most recent by AlexL May 30, 2019 6:25PM
  • Hello, I'm trying to connect my 3 banks to my personal Wave profile, and after connecting one of them it says "You've reached your limit of connections. Please try again tomorrow." I tried this 2 days ago, so I went back today but got the same result. I have 2 accounts at 1 bank (TD Canada Trust), and 3 accounts each at 2 other banks (…
    potvinp 11 views 2 comments Most recent by AlexL May 29, 2019 9:33PM
  • Has anyone managed yet to connect WAVE to a Raiffeisen Bank Account in Austria? Couldn't manage to do that yet. I get a failure message every time.
    MarcSchwarz 141 views 3 comments Most recent by AlexL May 28, 2019 7:50PM
  • Hi everyone, I started using Wave about a month ago, great product and UI/UX :smile: Initially everything went well and I was able to sync both my Business Checking and Business Credit card accounts from Chase. All transactions were properly synced and updated on a daily basis. I'm now having trouble since ~July 18th, the balances are still syn…
    wavefan 1.1K views 31 comments Most recent by AlexL May 20, 2019 6:37PM
  • I've connected my Bank of America credit card account and synchronized the transactions in that account. However, there are several pending transactions which are not syncing to Wave. I know some people don't want pending transactions synced, but I do need them to be synced. Is there a way to sync pending transactions?
    DannyD 31 views 2 comments Most recent by DannyD May 13, 2019 8:32PM
  • The transaction are appearing after the invoices are paid. However for the past 5 days they are still in transit and are not being sent into my bank account. The bank connection has no errors and I have updated it multiple times over the past few days. Could you help in resolving this issue. Thank you.
    Nathan101 21 views 1 comment Most recent by ZoeC May 13, 2019 6:38PM
  • I created a connection to my AMX credit card and put in date to start of 1-1-19. All it did was create one entry called starting balance with a category of owners equity. This entry is dated 12-31-18. Two questions. 1 What is this owners equity entry? I don't think it is correct to have this? (I pay the amx bill personally and reimburse me…
    scolesworthy 21 views 2 comments Most recent by Merchant_Ship May 12, 2019 9:18PM
  • I have connected to ING-DiBa Bank Germany successfully last week, but for 4 days the connection has stopped working. No further details are provided and the help page is rather unhelpful: One reason I chose to use Wave is, that is was supporting my bank at the time when I started using it. Converting .csv files from this bank into a Wave usabl…
    uniqueeunike 141 views 3 comments Most recent by JamieD May 10, 2019 8:55PM
  • Does Wave support the bank fee integration for DBS SME Banking? Can't seems to work for me. Thank you!
    Corec 61 views 1 comment Most recent by Ryan_W May 9, 2019 10:15PM
  • The wave system has incorrectly integrated some bank accounts that are not related to this business. I wash to delete these accounts but there seems to be no way to do so.
    Autorent Co.,Ltd. 2.8K views 13 comments Most recent by ConnorM May 6, 2019 7:02PM
  • wdbwdb
    I continuously get an error message when I want to link up my Payoneer account to wave. I have quadruple checked and tried my username and password, but it doesn't work, even when it is 100% correct. Any help will be greatly appreciated here.
    wdb 1.7K views 1 comment Most recent by AlexL April 25, 2019 8:26PM
  • I mistakenly linked a personal bank account to my Wave account. Now I'm getting a jumble of personal transactions mixed in with my modest business data. How do I eliminate the personal transactions that have been transferred so far? How do I disconnect (deconnect? unconnect?) the linked personal bank account. Please help... Dialogix
    Dialogix 11 views 2 comments Most recent by Dialogix April 23, 2019 9:08PM
  • Hi folks, I apologize for the frustration that may come through in this post. I have been using Wave for many years now and this is the first time I have had a problem this serious. It's now been three weeks and 5 days since I have been able to have wave connect to my account at TD Bank (Attached screenshot) . I spoke with somebody on the supp…
    AaronBenedict 101 views 1 comment Most recent by Ryan_W April 22, 2019 10:06PM
  • Hi Wave Community, Wave won't connect to my account at BankSA. It just give the following error message: "One or more of the required fields were left blank. Please re-enter your information." which is wrong - no field is left blank, and spins endlessly. Does anyone know what to do? Andrew Scott
    Andrew_Scott_Music_1 11 views 1 comment Most recent by ZoeC April 22, 2019 2:47PM