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Discussion List
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This discussion was created from comments split from: Reports and balances not updating.
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Hello, I started a Wave account through my RBC account and am trying to log in to the Receipts and Invoice apps. It will not let me and states my email has already been used for an account. How can I link everything up. I can log in through the RBC website, but as most of my stuff involves being mobile, this really doesn't help me. Thanks Mike
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I am trying to change the owner email to something else. The person who has this email is currently a collaborator. I want to check the following is possible before I make a mess as I know I can't just give the account across. 1 - Remove them as collaborator. 2 - Add as owner email and make primary. 3 - Remove old email (I use it as collaborato…
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Hi there. In my profit & loss statement I have a lot of uncategorised expenses, but in fact I categorise each one on the app as I go. What have I done wrong? Is it to do with connecting and disconnecting my bank account?
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Had issues logging my collaborator on to bank. When we did get her logged on it downloaded transactions to personal instead of the business account. All of the transaction categories we had created are gone and I can't see any transactions past July 11, 2018. How do we fix this?
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please help!
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Hi, I just started my wave and enjoying it. I used mail receipts option which work fine for first two receipts but than other mailed receipts yet not showing under receipt options. Otherside I want to know which options should i use for receipts in multiple currency? Please help me Thanks in advance Pratik Patel
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Hey, people. I am trying to use "receipts" as store cloud. I paid through bank account some expenses and they are still in my bank transactions to reconcile (as bank feed). After, I uploaded their receipts. But when I did that, the receipts I appeared again in bank transactions, duplicating my expense (P&L). Is there any way just to…
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Hello, I am struggling with one Wave feature which makes no accounting sense (migrated here from Simply Accounting). * Have an Account for a bank account. * Have am Account for a credit card. * Balance on the credit card is automatically paid/withdrawn from the bank account on a monthly basis. * In The Accounting>Transactions of the bank accou…
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502 Wipeout! Request has been terminated Possible causes: the network is offline, Origin is not allowed by Access-Control-Allow-Origin, the page is being unloaded, etc. Use your browser's back button or one of the following links to help you on your way: Wave home page New user? Sign up for an account! Existing user? Sign in.
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It has been a week and we are still experiencing integration issues with the Maybank of Malaysia. Could anyone help?
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Hi Wave, May I ask if there's any issue with bank feed recently? My bank account have had trouble fetching for feed for about 10 days now, and I have been trying every 2 days. I have tried editing the credentials by rekeying the credentials again as stated in the support page, but it still doesn't work. The error message showed _Your bank's w…
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I am getting the message that wave accounting needs the credentials to get into my bank account. I insert the credentials (several times) and still doesn't recognize them.
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This discussion was created from comments split from: Sept. 7-10 2018: transaction import issues for receipts, bank connections, CSVs.
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Usually when a customer pays me, the money comes out of their account immediately. This time, it has been four days and the money is still in their account and I still have not been paid. They had received a confirmation that it was paid though
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Hi, I'm not sure if I did it correct but I've few invoices with date of 1/October and they don't show up on dashboard as "Invoices payable to you" in any period but if I change the invoice date for yesterday they works fine. Is this correct or it's a problem?
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New to wave. First invoice went out, paid it via credit card on wave payments, money will take two days to hit account, I ship my products, wake up next day... they refunded the credit card holder, he disappeared and got thousands of dollars worth of product for free. Wave account management isn't responding to me at 72 hours. anyone have suggesti…
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Hi there! I have had no problem setting up wave invoicing from here in Switzerland, but I'm getting nowhere with connecting bank accounts, downloading bank statements or collecting receipt information. Does anyone else have problems like this? Is it that Wave can't cope with other currencies of languages? I have sent a request for help but solar h…
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Hi everyone, I had two Wave account logins, one for each of my business email addresses to keep them separate. I later thought it might be easier to consolidate and tried to link via the connected accounts section of the profile page. However it did not work out, and now I can no longer login to one of my profiles. Has anyone experienced this or …
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Hi there, I'm very new to wave and I'm struggling with the receipt details. The only thing that gets recorded is the date. All other fields remain empty. I am in Switzerland so receipts are in German, but Wave allows me to choose my currency as CHF (Swiss francs). Do I need to fill in all details for every receipt? I love the invoicing part of the…
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I'm having trouble with one of my invoice. i cant seem to update new payment into it. Decided to delete it however failed to do so. Please help me with this as it's messing with my accounting for more than 2 months!
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Why I cannot access my accounting software from my office, I can access it from home, but all my work is done in office, my office work is down for last two days, I think I will have to switch back to old account software from wave, too much problem with the net and unnecessary access restrictions.... relay damaging my business a lot....
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I don't seem to be able to export from the reports area as PDF, any ideas?
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I get this error.... InvalidArgument Header value contained an open quoted span. response-content-disposition attachment; filename="Estimate_180821 Lash Construction 1" x 25' roll Ceramic gasket._2018-09-20.pdf" 33EDC34CA0F9498B 8DlKpzIJgEvHx6A2JMq1c5ATuccc6SbxXA0FZfdOTf/Kok1VxVBiHTSRRxfMafiwKlIi5Mz371Q=
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I really love the Invoice app, but lately it's becoming very slow to use, especially when adding items to the invoice. How can this be fixed short of getting a new phone (everything else on my phone works at normal speed)
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Hello. My receipts have notnprocessed after 3 days?
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I posted several receipts using Android over 12 hours ago, and although they are showing up in the Receipts screen, most of them are not showing in the Accounting Transactions so balances are not changed! Eg receipt image 200f67a4-c242-45b4-8176-2208ba75203c @Alexia could you please let me know what is wrong and how this can be resolved, since is…
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Hi When I signed up I made an error in my email address .. as a result I now have a primary email address that is not my email … I have since entered the correct email address as my secondary email address however I am unable to delete my (wrong) primary email address as both addresses are unable to be verified as a verification email will be sent…
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Bank transactions that were imported late in July for the month of May show in transactions but not in reconciliation account.
