invoicing
Discussion List
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I've been getting this error since last Thursday. I tried the clearing cache, new browsers, browsers are updated. Tried incognito. I cannot get it to connect no matter how many times it says try again in an moment. How do I get around this? I need to send out invoice :/KatieLynnM 91 views 1 comment 0 points Most recent by AndyFromWave January 18, 2019 12:08AMTechnical Support
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Hello, In the section 'Business Address and Contact Details' there is no possibility to add a VAT number. This is mandatory for me to put on my invoices by the law of my counrty. Thanks in advance. Regards,yannick 11 views 1 comment 0 points Most recent by Samd December 26, 2018 9:15PMSales & Invoicing Technical Support
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I researched before asking this seemingly dumb question. In order to received an (email?) alert an invoice has been viewed is there something that has to be done like a setting or will Wave automatically do that? Thanks in advanceDurvana 622 views 6 comments 0 points Most recent by Rahim December 20, 2018 7:33PMSales & Invoicing Technical Support
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Everytime I create a new invoice, it uses an old invoice number I used 2 years ago. I have to manually type a new number every time and it doesn't increase automatically (e.g. I type in 180035 and the next one will still be something like 1600012003).Divana 41 views 1 comment 0 points Most recent by Erik December 17, 2018 5:01PMSales & Invoicing Technical Support
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some of the invoices that I send using Wave are going into customer's spam folder. is their a way to see a notification showing that an invoice has been received and viewed similar to the feature that is available for quotes?HarrisonEngraving 1.7K views 5 comments 0 points Most recent by Samd December 12, 2018 8:32PMSales & Invoicing Technical Support
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I really like the recurring invoices but it would be a great benefit to me and I am sure others to set up automatic reminders with the recurring invoice. I send off a number of recurring invoices every month and some of my clients need a bit of a push to get them paid. Having this automated would help me very much. I can set this on manual invoic…awassall 201 views 6 comments 1 point Most recent by Samd December 12, 2018 4:39PMSales & Invoicing Feature Ideas
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Hello, First, I'd like to say how wonderful it is to have the Wave app for my new small business needs. It makes billing & estimates much easier & more streamlined, and it's remarkable that it's free; so thank you. I searched this topic before posting, and found limited information in a closed discussion from 2017, yet there is still no f…LetItGrowSavannah 351 views 8 comments 0 points Most recent by za_user December 7, 2018 1:19AMSales & Invoicing Feature Ideas
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Hi, I've just set-up an account & sent my first invoice (yay!) Unfortunately, there is a continual error message 'There was an error rendering your PDF.' whenever I attempt to export the invoice to pdf. I also ticked the box to send the invoice as a .pdf attachment but that didn't work either. Is this a known issue? Thanks! TaraPhoenixI 31 views 5 comments 0 points Most recent by MarieT November 30, 2018 6:22PMTechnical Support
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I temporarily disabled electronic payments, removing the option from the invoices. I recently reinstated this but the new invoices are not reflecting the option. I have created a new invoice and duplicated an older one to no avail. I have also selected to make option available on previous invoices button. Advice on how to correct this?FyreRayne 11 views 4 comments 0 points Most recent by FyreRayne November 28, 2018 9:35PMSales & Invoicing Technical Support
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My currency is set to Mauritian rupees and it displays the symbol right on the site as Rs. But when I export the PDF of an invoice all the money symbol have a bar on the R which is wrong. How can I correct that?
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If you need to add terms & conditions to your invoices the only way I can see to do it is using the Notes/memo field at the bottom. If you get over approx 500 words it is unable to save the invoice and just hangs. The "save & continue" button becomes greyed out with no error message. Is there another way to add lengthy terms &a…BossB 391 views 3 comments 0 points Most recent by JulianG_2005 November 23, 2018 10:17AMTechnical Support
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I created an invoice, then had an issue getting it approved from draft, on looking for a resolution i found a discussion stating a change of currency to a foreign currency then approve and change back to local currency would alleviate the problem, which it did. I was able to get the invoice approved and change back to the local currency, though pr…StarCreations 51 views 2 comments 0 points Most recent by Ryan_W November 22, 2018 9:40PMTechnical Support
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Skills / Services: • Accounts payable / Accounts receivable • Bank account reconciliation • Bookkeeping • Budgeting • Creating and distributing invoices • Customer / Client account set up • Customer / Client expense entry • Data entry • Financial record keeping • Inventory management • Management of accounts • Month-e…JTbookkeepingstl 62 views 1 comment 0 points Most recent by JTbookkeepingstl November 21, 2018 10:18PMPro Network Listings
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Hi there, My business is set to Euro (Ireland) but I need to be able to send invoices in GBP (£) as we are starting to acquire clients in the UK. Now no matter what I do, the app converts the amount at the Euro to Pound exchange rate. Can anybody help, please? ThanksJackkeogh 61 views 0 comments 0 points Most recent by Jackkeogh November 21, 2018 10:55AMSales & Invoicing Feature Ideas
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Hi guys, I am struggling to load items onto an invoice. When clicking add item which opens the drop down, then clicking on one of the items, nothing happens. I tried to create new items directly on the invoice, which does create a new item, but when I click “save and continue” I get an error message stating ”Items: This field is required”. Any …Sebastian 2 views 2 comments 0 points Most recent by Sebastian November 16, 2018 10:26AMTechnical Support
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Hi All, I have an open invoice and the correspondent payment is in my transactions. When I click in "Payment Received for an Invoice in Wave", I cannot see the correspondent invoice, and both have the same value. What could be wrong? thank youdasigrist 81 views 2 comments 0 points Most recent by dasigrist November 14, 2018 9:16PMSales & Invoicing Technical Support
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Hi, With the new brand update, it would be nice to get an improvement on some of the neglected features, primarily search. Currently, there's no way to search keywords in the project/job name or item descriptions. I've had a few clients in the past ask for clarification on old estimates or I've had to follow up on older invoices to get paid. The…theAREnetwork 21 views 5 comments 1 point Most recent by Erik November 9, 2018 3:57PMAccounting Feature Ideas
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Hey Folks, My name is Ailsa Blair and I am a Product Designer here at Wave. @Reza and I are currently working on a brand-new feature to Wave and are looking for a handful of folks to give us feedback. We’re collecting feedback by asking you to record your experience on your computer and answer some questions. The session should take about 30 mi…ailsa Closed 202 views 12 comments 7 points Most recent by ailsa November 7, 2018 1:08PMWave Features
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Hello, I need to assess a membership fee to everyone at once. So I need to the ability to take a Product I have created (the fee) and create invoices for all of my customers at the same time. Please tell me this is possible and I don't have to individually create an invoice for each customer?? Thanks!sidefly 21 views 1 comment 0 points Most recent by JamieD November 5, 2018 9:35PMSales & Invoicing Feature Ideas
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Issue: After a period of inactivity you lose any draft invoices Solution: Automatic save to draft on inactivity timeout Like many small business owners it's easy to get distracted from invoicing due to the need to fight another fire or because of a new business opportunity. So you can find that you have to leave the computer in the middle of cre…Pewit 21 views 3 comments 1 point Most recent by Charlotte November 2, 2018 1:19AMSales & Invoicing Feature Ideas
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I have a client who needs to issue invoices on the basis of percentage complete. This is different than recurring invoices where the amount is fixed. In progress payments, such as for construction and consultants the fees vary on the basis of inputs vs total estimates. Absolutely perfect for a spreadsheet but a major headache for company cash flow…Silverfox 181 views 3 comments 0 points Most recent by wiredafrican November 1, 2018 12:22AMWave Features
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Hi, I'm not sure whether this belongs in this section on the community site, but I'm hopeful someone can help. I have just been setting up an account with Wave, and have added all of my customers details and generally the system seems to work really nicely. My question is this, when setting up my customer details, I noticed you can assign each c…BenG 73 views 1 comment 0 points Most recent by TylerK October 24, 2018 9:57PMSales & Invoicing Technical Support
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Currently operating in Spain, and invoices sent to other companies, have to include a sales tax, but also substract a state/country tax. In all other accounting software and sites that i used, this could be easily done by making the % number a negative (for ex, add a second tax, -7%). This gives an error in Wave. Is there any work around for this?Shogunlexus 281 views 3 comments 1 point Most recent by TylerK October 24, 2018 9:36PMSales & Invoicing Feature Ideas
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Hi One of my clients is from Europe and I invoice them in Euros and then they pay me through Paypal. However they just assumed I wanted to be paid in USD (I thought they were going to send it in Euros) now I have 1) an invoice billed in Euros 2) Received money via paypal in USD 3) my base/home currency in CDN. I got no clue what to put down on…chobo2 11 views 0 comments 0 points Most recent by chobo2 October 16, 2018 7:12PMSales & Invoicing Technical Support
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I had a customer in Wave and had setup a recurring invoice for them. Unfortunately they decided to cancel my services, so I deleted them from Wave (as a customer). I've just noticed however that their recurring invoice is still active! I'd suggest: * Automatically deleting any recurring invoices for customers when that customer is deleted, or * …PackWeb 11 views 1 comment 0 points Most recent by Charlotte October 12, 2018 11:54PMSales & Invoicing Technical Support
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Hello. First of all I have been using wave for a year now and I recommend it wherever and whenever I can. I have 2 issues i need help with. First - in provinces section for my country (Serbia) you have only two provinces without majority of the country yet i can't save the information for my business without selecting one of them. Here it is not…Ivanm983 31 views 1 comment 0 points Most recent by Michelle_A October 9, 2018 7:52PMTechnical Support
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Hi there, I think it would be great if it was possible to change/update/regenerate the 'Get Share Link' URL for invoices. For example I've had to update an invoice and I would now like to exclude some people that have been given the link from being able to see the updated invoice. If this is already possible somehow, then please let me know. Ma…Skafte 31 views 4 comments 0 points Most recent by Skafte October 9, 2018 4:17PMAccounting Feature Ideas
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-(The scenario): My business provides a technical service that we bill our parent company for, but my business also collects money from the parent company's customers. In other words, I, as an employee of the Parent, get customers to sign a contract. Then my personal company contracts to the parent to do the work that I, as an employee, was awarde…Mithoty_1 32 views 0 comments 0 points Most recent by Mithoty_1 October 5, 2018 3:13PMAccounting Technical Support
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Hi! I need to create an invoice that will allow two customers to share payment. It this possible on Wave? I'd be really grateful for advice - thanksannaree 31 views 1 comment 0 points Most recent by Michelle_A October 1, 2018 9:02PMAccounting Technical Support
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I would highly request that Wave add more Cash Accounting features / reports, or ultimately, full Cash Accounting support and an option to setup a company that way from the start. I know Wave thinks Accrual Accounting gives a better picture of the businesses financial position, but the majority of your target audience (small business) uses Cash A…TCG 31 views 7 comments 2 points Most recent by Alexia September 27, 2018 8:20PMAccounting Feature Ideas
