invoicing
Discussion List
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I am having an issue when editing an invoice and then trying to save it. I receive this error message: Oops! There was an issue with updating your invoice. Please try again. Error: Could not save your invoice at this time. Try again. Nothing I have done is helping. It did let me change the currency then it saved but now I cannot change the curre…AimeeH 121 views 4 comments 0 points Most recent by sfes March 27, 2020 2:20PMSales & Invoicing Technical Support
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Everytime I try to prepare some new invoices and access the invoices page I am confronted with a full page sign saying; " Something is broken on this page Our technical team has been alerted and is working on a solution" (Error code: 545c7ad4f4954e95bc48d41ce94124a8) This has happened for the last 5-6 day and is becoming a real problem f…susanwhillas 31 views 1 comment 0 points Most recent by Kristian_G March 26, 2020 7:54PMTechnical Support
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We run a business that charges by weight. Without the ability to do partial quantities, we must manually calculate all item totals. This makes the system significantly less useful to us, as my current Excel sheets produce a perfectly acceptable invoice and allows those calculations to happen automatically. Is this a feature on the horizon, or am …
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What is the correct accounting procedure for goods purchased for a client and charge a service fee? For example, I purchase $1000 worth of products for a client and I charge a fee for doing so. Say $200. The client must then pay me for the cost of the products plus my service fee.bstephen777 61 views 7 comments 0 points Most recent by NiranjanD March 25, 2020 4:17AMWave Discussion
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**Analysis360 **Taking the Mystery out of Income Tax Filing. Helping you do Tax Planning throughout the year. Serving Canadian Small business, Freelancer, Self-employed, Soloentrepeneur, Start-ups & Business Plans, Train and coach on Wave Accounting /Apps- _ Free Hour Consult - take your questions to a Wave Advisor and Accountant - Free Meetin…Arlee_Canada 51 views 0 comments 0 points Started by Arlee_Canada March 23, 2020 11:27PM Pro Network Listings
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Hi, the error appeared: "Oops! There was an issue with recording your payment. Please try again." I've tried to use another browser (Safari) and via Google Chrome: - to clear browser cache & cookies - to start Wave from anonymous window - to create a corresponding transaction in Accounting (got another error "There was an …sfes 101 views 3 comments 0 points Most recent by sfes March 11, 2020 5:24PMSales & Invoicing Technical Support
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Hi, Absolutely brand-spanking new to Wave and not yet used it for invoicing, so still got much to explore. Just wondering if it is possible to issue invoices after you've received payment? I receive a small but regular sum each month for video lessons. This means I am paid per every minute watched by my students and therefore do not know how much …
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Is there a way to change the email associated on the receipt? (Please refer below) It is always showing the email of the owner of the account and I want to change it to something else like "admin@example.com".Rickson 31 views 2 comments 0 points Most recent by JessG March 5, 2020 8:58PMSales & Invoicing Technical Support
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for the last few months I am facing problem with creation of Invoice, currently this has become a serious problem. When creating a invoice I cannot select the Invoice Items, the add Items shows but when I select an Item It does not appear on the Invoice, sometimes trying for 5 to 15 times the Items appear but sometime for hours cannot select the …Cetustone 41 views 9 comments 0 points Most recent by Barsin March 4, 2020 6:39PMSales & Invoicing Technical Support
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Hi, we had two overdue invoices and one OTA paid up - unfortunately we marked the wrong invoice as paid. The paid invoice is still listed as overdue and vice versa. Is there a way to undo a payment? Thanks for your help! ThereseTherese 261 views 2 comments 0 points Most recent by Therese March 4, 2020 2:10AMSales & Invoicing Technical Support
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The invoices section of the website shows total invoices raised and total invoices outstanding, but the app doesn't. Is it possible to show these totals on the app too?
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We sent 11 invoices to a Travel Agency that we have been working with regularly. As all invoices were overdue, we phoned and asked them what the problem was. They replied that they had not received any of the 11 invoices, all sent via Wave with copy to me. Copy to my own inbox arrived immediately (and in previous months also arrived @ accounts dep…Therese 61 views 0 comments 0 points Started by Therese February 11, 2020 9:21AM Accounting Feature Ideas
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We have a community organization that has 500+ homes. Everyone is encouraged to join and we would like them to pay the annual dues. They are not required to join and around half will not. Am I better off to send a generic (non-wave) "invoice" requesting payment and then creating the invoice in Wave when I receive a payment? If not, my co…elbmagb 421 views 2 comments 0 points Most recent by GrantWHall February 7, 2020 9:24PMSales & Invoicing Feature Ideas
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Hi there— As it looks like many others have also pointed out in this features forum, Wave is very behind when it comes to invoice-related functionality. This list of features below is what most businesses need when it comes to invoicing (I'm a consultant, but I have worked in various fields and our invoicing software always had these features). M…MFMDC 31 views 1 comment 0 points Most recent by AlexL February 3, 2020 8:11PMSales & Invoicing Feature Ideas
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I just started using Wave for my small business accounting, and was disappointed to discover there is no easy way to set up progress invoicing. Most of my jobs are longer term projects where the client pays a certain amount up front, set amounts at various milestones then a final balance on completion. I've looked into the recurring invoicing fe…
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My invoices dated before the first of Jan 2019 have disappeared. I've cleared the filters and they still don't appear. I've then set the filters to a date range before Jan 201 9 and they also don't appear.RCarbo 21 views 6 comments 0 points Most recent by LizardBiggs January 23, 2020 12:51PMSales & Invoicing Technical Support
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What do we do with customers who want to pay an invoice with an online bank transfer but their bank is not listed along with the major banks like BofA etc?ARCEJon 21 views 1 comment 0 points Most recent by AlexL January 20, 2020 7:25PMSales & Invoicing Technical Support
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Something new has started happening, today emails with the invoice attached as a pdf are being flagged by gmail as phishing. My process is to send the invoice as a pdf to myself and then write a personal note to my client. Although this adds an extra step, and I would love it to be easier, I noticed that many of my clients missed the emails from …amFelt 61 views 3 comments 0 points Most recent by AlexL January 10, 2020 7:13PMAccount Settings Technical Support
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Whenever I send an invoice the message area is blank, I swear at one time there was a way I could save a standard message so I wouldn't have to type "Thank you for your order please look over..." each time a send an invoice. For awhile now this has been showing up blank and I can not find the area where I can save a standard message. D…toastytush 601 views 7 comments 1 point Most recent by Sarahp1_VA January 10, 2020 2:16PMSales & Invoicing Feature Ideas
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I'm using wave to collect club fees and need to be able to add 3 different 'products' to each invoice. I've set up all of the customers and uploaded them, but not sure how I add the 3 products in Google Sheets. I've tried duplicating the item name column (didn't work - just get the 3 dots when validating) and also using 3 separate rows under the …
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Hi I'm working my way throught this application, so far OK. Recently added Android app to scan the expenses, uploaded OK and listed in Wave in Receipts. Can't remember the 'approved' process but they appeared in the Transaction log now, where I have catorised them as 'Refund for reimbursed expenses' (in new reimbursment account specially for the …NikTB 41 views 1 comment 0 points Most recent by ConnorM January 2, 2020 7:30PMSales & Invoicing Technical Support
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Hello, I have problem with the province field when adding information about my business. I only have two options for my country which is Serbia a none of them is the right one. Is there any way I can bypass this because it is a big problem when drafting invoices. Thanks in advance.
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Hi I need a listing (Inv #, Date, Amount etc.) of all invoices by Inv # for a given period to generate a csv file but cant find how to get it?marc_wave 71 views 2 comments 0 points Most recent by marc_wave December 17, 2019 10:37PMSales & Invoicing Technical Support
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I get an error when previewing a new invoice. I have tried several browsers, clearing the cache, a private window, and turning off all extensions. When I try to save a new invoice, I get this error message: Finally, I also get an error when I try to access the Invoice personalization settings.NWbiz 31 views 3 comments 0 points Most recent by Barsin December 12, 2019 7:48PMSales & Invoicing Technical Support
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Is there any option that we can change the preset invoice and estimate styles with a custom made. Has anybody done itgranda 951 views 17 comments 0 points Most recent by AlexL December 10, 2019 7:39PMSales & Invoicing Feature Ideas
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Hi! I'm from Philipphines. Is there a way to set-up a negative Sales tax on Invoice? This is to reflect Income tax withheld by Customers.?Infinit 281 views 3 comments 1 point Most recent by Infinit December 4, 2019 12:06AMSales & Invoicing Feature Ideas
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I'm starting from scratch. I have .csv file of customers with numeric ID. I have another .csv file of invoices, each with a customer ID to identify who is being invoiced. (These are exported from another system.) How do I get them into wave? Import customers doesn't have an ID in the template and Wave Connect import invoices doesn't tell me about…david_booth 41 views 1 comment 0 points Most recent by EmmaP December 3, 2019 8:18PMSales & Invoicing Technical Support
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When we input multiple invoice payment through transaction=>add income, the invoices gets updated but the cash flow does not update accordingly, and if I make any edit from the transaction the invoice I edited is updated but other invoices in the same transaction is getting a second entry, and all the other invoice is showing paid double or tri…Cetustone 134 views 4 comments 0 points Most recent by Cetustone December 3, 2019 5:10PMAccounting Technical Support
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Referencing closed discussion here: https://community.waveapps.com/discussion/204/recurring-invoice-auto-generated-invoice-number-issue I almost had a client receive an invoice with a different client name in the auto generated invoice. Wave will use the last invoice number for reoccurring invoices, NO MATTER WHICH CUSTOMER. Their answer for tw…thedanindanger 51 views 3 comments 0 points Most recent by ConnorM November 28, 2019 6:45PMSales & Invoicing Technical Support
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When creating a new invoice, I often find it frustrating that I have to click randomly and several times on the "add new customer" box to bring up the search field for existing customers. Is there a shortcut?zia 21 views 6 comments 0 points Most recent by ConnorM November 21, 2019 9:21PMSales & Invoicing Technical Support
