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Discussion List
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How can I get the bank notice removed from the Dash Board as it is taking up quite a lot of much needed space there as well as the Transaction page? Is it possible to rearrange the Dashboard so as to show things at a glance that I prefer? Thank you.
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For the last couple of days I have been attempting to login to the site and after the login page the rest of the site never finishes loading. It appears to be in some kind of loop that just keeps reloading. between this image and this image
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Hello there I've downloaded the Wave .CSV sample file, and copied and pasted my customers into it. However, when I try and import the .CSV file, the website throws out an a red error box stating "Unable to decode CSV file". I'm not sure how to fix this....any advice/suggestions as to why the error box keeps popping up will be greatly …
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I went to apply a manual check payment against an invoice. It will not allow me to choose my bank account. It worked fine on another business right before, but the only difference is that the other business has multiple accounts to choose from. Can anyone else that only has one account see if they can choose the account?
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Hey wave'ers! I had a quick question. Been using Wave for a while and I've been pretty happy with all the features and workarounds that i've implemented to get my workflow for accounting pretty sorted. Just a few things that I am unable to overcome. 1. How do I generate detailed reports at the end of the month to hand over to my accountant which w…
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HI! I have exported data and received the email. A new tab opens when I click on the link but it is a blank page. What is going on?
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Hi, Doing my taxes here in Australia, and I notice that the profit and loss statement doesn't include the assets you acquire throughout the year but are purchases made none the less. Makes sense, but are these something I need to calculate then separately for my tax return? The amount of profit I have made in the top line, this doesn't account fo…
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Hi Team, From last one week I am trying to upload the csv file of my bank Statment for the last 6 month period. In last step it show the error message that we have observed that there will be some duplicate entry. You want to proceed or cancel. I choose to proceed then I saw that all most all the bank entry are uploaded double. I have deleted al…
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Hi, I've been using the receipts app as usual this past 2 months and noticed that nothing from the app has been sent to the account, and they're all missing. This has also happened on another IOS device, the only things that register are emails sent to the database, not the IOS photos. Any ideas if a) I can get them back, as they were photographe…
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Hi there, I'm having issues with both app-scanned and emailed receipts not uploading or not uploading properly. Lots of receipts haven't been recognised at all, some suggest it can't read the attachment, some seem to just have disappeared... I've no idea what's going on but it's making doing my VAT return a bit of a nightmare!!! See the attached …
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Hi guys, Just created a new business on Wave. And ive been through and customised invoices etc. Even sent some invoices, however the dashboard page is still stuck on the welcome page. "Where do you want to start?". Is there an easy way to disable this and get back to the regular dashboard?tomgriffithscreative 271 views 2 comments 0 points Most recent by tomgriffithscreative November 9, 2019 10:37AM
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Hi, we exported a CSV file of our financial statements, added some additional tabs, saved and closed the file. When we re-opened the file, the financial statements and other tabs got deleted, except for one (which had our notes to our accounts) - the tab was renamed to the name of the file. We don't know what happened! Could you tell us how we …
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My purchase - bills is totally blank, can help me out..?
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You've got to please work on your date conversion/readability. Since you've switched off support for Europe, I have to manually import CSV statements from 4 different banking institutions, which is painful enough. But I've only just realised that your G Suite import plugin is not capable of reading dates correctly. That's a major issue because it …
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Hi - I'm using Wave through a browser. I've checked my firewall settings and don't use a proxy. I can reach all other *.waveapps.com applications but anything that tries to reach next.waveapps.com I get an unreachable error. I've tried 3 different browsers as well. Has anyone else had similar issues and have any suggestions on how to resolve? I…
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my quotation (estimates) show diff words at diff days, yesterday was quotationa and today was quotationmi, i didn't change anything
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An amount of $192.35 as the account balance (cash balance) but i have not entered any transactions into the system. Can this error be resolved please?
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I’m trying to sign into and use the Wave Receipts app using Google to authenticate. When I do for the first time, I go through the authentication process but then it goes back to the login screen and gives and error in JSON format saying that my user is unsupported on the back end (?) afterwards, pressing the Login with Google button does absolut…
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Hi, My Receipts (app and desktop) is not pulling the data through. It uploads the receipt, but does not extract the info. Also - the app shows me as "Offline" which I am not. I have logged out and back in - same story. Any feedback on this issue? Sam
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Hi, My download into csv file is missing at least one receipt. I can see the receipt in the receipt section online, but when the csv is exported it does not exist. Can anyone help?
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I am trying to manually add beginning balances. I finished the bank balances but now trying to add assets such as building, in the journal transaction the drop down menu only shows uncategorized expense or income.
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Hi there I use wave mainly for the very basic needs of invoicing, tracking transactions, and just the very basic accounting so I'm not a pro at it... Now, I have noticed that on 2 occasions my business card has been accidentally charged by Transport NSW (it has a contactless system which can charge credit cards). How I should record this accident…
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Good day It was suggested to me by an accountant to use Wave and connect my bank account so that it would be easier for the accountant to handle. I connected my bank account to wave, and every single day I get the notification per sms that there is a login on my bank account (as I have my bank setup to notify me of any activity on my account). Y…
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All reconciliation work was done for 2017/2018, the Wave account was balanced and reflected the details of our checking account. Now, for some reason, the Wave Account Reconciliation overview shows problems (not reconciled) each month, no changes to any monthly entries, Wave end of each month is correct but overview shows problems.
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I am getting the following error message when trying to launch the Wave Connect add-on from Google Sheets - This action is not supported while logged into multiple accounts in the same domain or multiple consumer accounts. Please log out and try again. I have completely logged out of everything, shut down the computer and logged back in and stil…
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Hello! I love Wave and have been using it for years without issue. BUT a few days ago, I couldn't view/access any of my billings in the Estimates page, I can't create an Estimate as well. I was forced to make one using my Android smartphone because for some reason, it works fine there. I can also view/edit my bills and invoices. So it is just the …kristinebmendoza 21 views 7 comments 1 point Most recent by kristinebmendoza September 17, 2019 11:48PM
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All my payouts have been put on hold for a week now instead of being instant like they were previously. Is this a glitch or permanent change and how long are wave "holds"?
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Hi, I have been using waveapps for the past two years and I loved it. I used waveapps for my personal finance. I try to upload my bank statement to waveapps using .csv format. It usually works with sometimes I have to re-save the file in .csv format again to ensure no error. But now it does not working. It keeps give error that "Something we…
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In fall 2017 there was a post about the new version of Wave that was coming, and one of the highlight features was that we would have the ability to switch the sales tax report to cash-basis vs. accrual accounting. While I can't find that post, I can find people mentioning they have the new feature as early as January 2018 like here (https://commu…
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Hello- We have had this software for several years though I am just now using it more frequently. One problem is that nearly every time I try to add a transaction (whether income or expense) there is an error of some kind. Most frequently it says it cannot save right now or that an error occured while fetching categories. Sometimes I can log out …
